Wish I could give a negative star. I saw Dr. Pamela Grace Giannetti and I was treated HORRIBLY. She…read moreinsinuated that I was lying about my health condition and would do absolutely nothing to help me. She basically denied me basic care. She was rude, unhelpful & overall MEAN. The absolute worst "Doctor" I've ever seen in my entire life. I left there crying. I was treated with absolutely no compassion. Just treated rudely by the front desk person as I left. I've been going to Mt. Pleasant my entire life and will NEVER go back again because of Dr. Giannetti.

My issue isn't with my primary doctor it's with the place she works for. I have a preexisting…read morecondition and have some issues that need to be addressed. As usual, I went to set up an appointment only to find out the earliest I will be able to see her is four months from now! How in today's world is that acceptable? We are not a 3rd world country, and if it takes more than a week to see your doctor, I would say that they have way too many patients in their care. I will be shopping for yet another new primary care doctor now.

I've been seeing this doctor for over two years now he has done a lot of good for Me . There may be…read morebad reviews about him. But that's because there are the people that he refuses to see because they have a drug problem

Was looking for a doctor for my MIL - she is always complaining and we went to dr moran. not good…read more visit was fast and we never really made any plan. will keep looking. waiting room packed with people so must be good but we will go someplace else.

Excellent Dr that truley seems concerned about his patients…read more I've been going to him for along time and keeps his appointments and you don't have to wait long. Most of the staff there is pretty friendly too. The only problem I had is referalls to specialist's . I usually look up reviews on my own and tell him who I want to see, the ones he picked out never helped me. I wouldn't trade him for another Dr! Considering what my friends say about theirs !

Dr Rogan is amazing ! I was introduced to Dr Rogan when I was in the Emergency Room in the past and…read morehe was the dr there . I was so impressed with his kindness and medical knowledge and treatment I asked him if he would accept me as a patient . He said " gladly " That was 30 some years ago. He makes it point to inform you and your ilness and treatment . He is my doctor and I love him !

From the owner: At Rogan Family Medicine, we offer a full range of family medicine care including prenatal visits…read morefor expecting parents, well-child check-ups, immunizations, and sick appointments. We also provide internal medicine care for adults and routine gynecology care for women. Our caring team is committed to providing quality service in a comfortable, safe office setting where children and parents can feel at ease. We also set aside time to equip parents with the tools and resources necessary for the development of healthy children from birth to adolescence. We spend time with each adult patient to make sure there individual health needs are met.

Been a patient since mid 2025, my experience so far has been subpar. The getting office staff on…read morethe phone is rare and you often have to leave a message and hope they'll call back. I switched over to Dr. Michael Kondash from Dr. Michael Gordon based on the recommendation of a neighbor and am getting the impression that I was better off with my previous primary care provider.

Only problem is the occasional overbooking at end of the day. Dr. Minora seems to make time for…read morehis patients, which really isn't a problem.

Compared to LVH, this is the best care you could receive in Scranton. 5 stars in Lackawanna county,…read moreprobably 3 if compared nationally. They took care of my mom which is more than I can say about Lehigh Valley Hospital in Dickson city. They completely dismissed and discounted my mother's complaints and sent her home with a broken bone in her spine. Fortunately, the doctor's here took a fresh look and found this fracture and a couple other problems that had been ignored by her other primary care doctors. The ER Dr. White was amazing and had wonderful bedside manner. He actually seemed to care, how incredible is that?! Nothing like getting a full explanation on the current care and future plan for helping my mother get out of the hospital and continue on in her golden years. Everyone was great during our visit to the ER and we appreciate all the loving care my mother received here.

To be clear everyone I've dealt with except this one person was very cordial and professional. This…read morereview is specifically about the operator that schedules surgery. I think maybe she's overworked or at the end of a long career but somewhere along the line she forgot she deals with people who are about to have a life altering procedure. Long story short, she called to setup my HEART surgery and as soon as we hung up I realized I had a question about some testing that I needed done before my HEART surgery so I called right back and got her voice mail. I left a short message that I had a quick question and if she could call me back I'd appreciate it. After three days and two more messages, I called a deferent number and was able to get the answers. On the fourth day I get the long awaited call back. She started of in a short quip tone. I'm not exactly sure what her initial question/statement was but I just said "oh, thanks for calling back but I called the number on my paperwork and was able to get the answers I need. Apparently she took that as an insult and dropped the guilty person old stand by response "WELL I'M NOT JUST SITTING AROUND WAITING FOR YOU TO CALL!". YES ma'am you are. That's the line of work you chose. You provide customer service via the phone. THAT IS YOUR JOB!! She went on to scold me with how many calls she takes and how many doctors she works for. Maybe my complaint sounds petty and if this was about a food order or parts fir a car I would agree. Its not though, it's about HEART surgery.

I was referred to Dr by my family doctor for a serious issues I'm having. He didn't even take five…read moreminutes total with me the whole time I was there. I'm sure he didn't even read my chart before seeing me, because what he thought was my issue had nothing to do with why I was there, neither did the testing he did. He was in a hurry, didn't even spend more then five minutes with me total. At the end of the visit, I'm still having issues, and he never came up as to why. His people skills and bed side Manor leaves much to be desired. I felt as if he didn't even hear me, I was just an inconvenience and I was just another dollar to Bill my insurance. I would never recommend this specialist to anyone.

Dr. Fratalli did my surgery back in 2019. He told me my tumor had come back. It had not, there was…read moreno tumor just scare tissue. He did a radical reconstruction on my ear that I did not consent to. Then when I asked he stated he would have done it even if he had asked and I said no to the procedure. I would have posted less than a star.

Why bad reviews took wife here in and out of waiting room fast had to get surgery for colon and…read morekidney cancer got operated on two days later by two great Drs preate and dr auriemma they removed two nasty tum so glad I came here.ers now she's doing great thanks to regional hospital Great Drs and nurses scrantons lucky to have them

I was discharged from Commonwealth Health Hospital yesterday after being admitted 4 days earlier…read morefor an afib exacerbation due to covid. Anyone reading this should not go to this hospital under any circumstance. The bottom line is although I got terrible care and was released before medically ready and without a discharge plan, I have a great support system, family and friends, I still fell through the cracks. I felt invisible. Not a single doctor was an advocate for my care. What about other patients who have no or little support, they would better off saving the cab fare and go straight to the morgue. Peter C

No return phone calls after repeated requests. Seemingly unconcerned about fluid build-up and…read moredifficulty breathing which developed in a cardiac arrest patient. It was only after the family's intervention, the patient was admitted to the hospital for CHF.

Office is supposed to open at 9am. The answering service was on till 9:40am. Finally, got thru…read moreand was told someone would call me back. I waited 4 hours before calling again and was told they didnt get to me yet. Terrible service, looking for a new doctor.

I highly recommend Lackawanna Valley Dermatology Associates. I have been going there for many…read moreyears. I miss Dr. Sheldon and Dr. Zenker, but Dr. Severs, Dr. Marsili, and Dr. O'Donnell are all so kind and knowledgeable. I feel like they really listen to me when I tell them what problem I am having. Some reviews complain that they have to make more than one appointment, but they don't realize how busy the office is. If you aren't able to get an appointment with one of the doctors quickly, make an appointment with one of their PAs. I don't think people realize how well educated and knowledgeable they are. I can't say enough good things about Gina and Casey. The problem, I think, with reviews is that people mostly only give them when they want to complain or they are unhappy in general. The world would be a better place if people would be patient, kind and put themselves in the shoes of others.

This is for the Kingston site The place is a joke You have skin issues now but you have to wait…read moremonths to be seen