I bought some amazing glasses - one arm fell off on a crusie - got home they put a new screw in. 2…read moredays later the other arm fell off. I went back and they told me that they would replace the entire pair - they told me that it wasn't worth repairing them. I love these guys super helpful!

All of the staff are Always so helpful- positive- and Kind When my kiddos are with me they are so…read morepatient.

I gave 1 star because I can't give 0 star rating. We had an appointment for our 7 year old son…read moretoday. The female doctor was not accommodating at all and showing unprofessionalism. We are never going back to Oakland Vision for their lack of care and unprofessionalism. It used to so much better before the ownership change. It's very sad that they are okay with this change

Where I work, they have a program for prescription safety glasses, and Oakland Vision is a…read moreparticipant in that program. When I picked out the glasses, they did a great job - they explained the benefit, brought out 2 trays of glasses to choose from, and were helpful in placing the order. Picking up the order, was not as great of an experience. They had my order ready, and they brought out the glasses. I always have to have glasses adjusted as my ears are not level. I asked them to do this, and they said my glasses were fine. I demonstrated they were crooked, and they still insisted they were straight. I was told "you are all set, thank you" and I left. Please note, there was no opportunity to check the vision or explain anything - no paperwork provided. I immediately drove to SVS Vision in Wixom, and they adjusted the glasses in about 45 seconds. All is well. I will be back next year for my safety glasses again if my prescription changes - I will just be prepared to immediately go to SVS Vision for an adjustment. The glasses are high quality, and they did a great job ordering them.

Good place to get an eye exam, with a pretty solid selection of glasses. The optometrist who helped…read moreme was great and helped me find a burgundy pair of glasses that I absolutely love (Bebe brand). They initially told me it would take about two weeks for my glasses to arrive, but both pairs came in sooner than expected, which was a nice surprise. Tip: Pick up your glasses on a weekday or during a less busy time to avoid waiting in line. That said, even when it was busy, the staff was thoughtful and came over to ask if we wanted to sit instead of standing. The first pickup on a weekday there was no line! Overall, a pleasant experience!

I've noticed that my glasses aren't as helpful as they used to be, so I decided it was time to…read morereturn to OptimEyes. (With the encouragement of the messages they'd left me.) I didn't realize that OptimEyes and the Henry Fort Ophthalmolgy were separate; the last time I was there, it was all the same people. They asked me which I was there for, and then the rather curt assistant said, "Well, it must be OptimEyes because we don't have anybody until 1:00." So, I walked a few feet down to the other end OF THE SAME DESK and a very nice woman checked me in. I waited for less than 5 minutes before they called me. I didn't get the name of the technician (a tall woman with short silver hair and lots of fun pins on her shirt), but she was very pleasant and fun to talk to. She did all of the pre-exam stuff and the puff of air thing. I'm probably the only person in the world who likes that! After that, I waited in a room for maybe 10-15 minutes for the intern to come in. He was really good as well. (I forgot his name.) And then, Dr. Jimenez came in, and he went over what the intern did, re-checked a couple things and sent me on my way. Everybody there (with the exception of the first person at the Welcome desk) was so nice, patient and kind. Even after trying on a dozen pair of frames and then deciding that the glasses were more than I wanted to spend, the assistant was very understanding. I will definitely continue to go there.

Update: House of optical reached out right away and offered for me to see another doctor. I was…read moreable to see Dr. Langton and he was incredibly patient and helpful in resolving all my concerns. I would definitely return to see Dr. Langton. I also want to shout out the front desk staff. They have been super nice and helpful. Original: Office staff were very friendly and helpful. I saw Dr. Robert Feldman. Although I felt he did a good job with the exam, the entire second half of my appointment felt extremely rushed. I specifically came here because I have had issues with my glasses prescription. When I asked if we could discuss my glasses, after he said we were done, he seemed very annoyed. He did take a look however, but his annoyance continued and he made me feel very rushed and unwelcome to ask questions. This is extremely upsetting considering I looked at many reviews and had this place recommended based on a community Facebook page. I am leaving with questions and concerns that were not addressed and will now need to come back because he already was gone immediately after my appointment ended.

Been a customer for over 25 years, but suddenly their service and attitude have gone down the…read moretoilet. Went in yesterday to pick up two new pairs of glasses that I was told were ready. When I arrived, they were quite busy and I wound up waiting for approximately twenty minutes to be seen. I completely understand the wait as I came there during one of their busiest times. Once it became my turn i was greeted by a woman with unnaturally dyed red hair, and I could tell, had an already karen like attitude. She sat me down and I tried on my glasses. The first pair, we're my riding glasses. Everything was fine. I could see good. The bifocals were lined up perfectly. The second pair are my daily glasses that I wear all the time. The distance vision portion was perfectly fine, but I couldn't see a thing out of the bifocals. The woman immediately became a bit frustrated and said that all the measurements were what they were supposed to be. And she didn't understand the problem. I told her regardless, I can't see out of the glasses in their current state. Could you please check the measurements? Make sure they're right. We have to send these back. She took the glasses and went into the back room for another 10 minutes came back out and told me to try them again. I put them on and still the same issue. The bifocal portion was way too low on the lens for me to properly see out of I took them off, placed them on the table. And said, very quietly and very calmly, no I still can't see a damn thing. She then immediately began to chastise me and dress me down in front of everybody in the store about my language, and that I am never to use profanity around them and the children that were in there, there was one child. If you can call him that in the store and he was about seventeen years old. And I think he's heard worse things than somebody whisper the word damn. I am a 59-year-old man. I have never been chastised and dressed down by anybody in public that way, that was the most embarrassing thing. I think I have ever experienced. And because of this house of optical is losing a twenty five plus year customer, his wife and his children as well. The only decent thing about that place that I can tell at this time is Priscilla. She was extremely helpful, extremely polite. She took over everything from this vile woman and come to find out, figured out that my eyes were not measured properly by the technician who initially took the measurements, and that the glasses were wrong and needed to be remade. Priscilla deserves a raise. The red headed. Karen deserves a pink slip.

Stopped by to have my glasses repaired. The office and the staff were simply fantastic. I will…read moredefinitely return to get my next pair of glasses.

I have been going to Village Eyecare for several years. The staff has always been friendly, the…read moredoctors are amazing, and the frame selection is great. They've recently added several "eye spa" services. The BEST!

Perhaps with my background, this review is even a better one. After being in the optical business…read morefor many years before retiring, I then chose having my optical needs done by Steven Franklin Optics. I know he is the best around, uses a very good lab, always has s new style that fits my needs. Now that I am in Florida, I am still sending him a favorite frame for him to put my new Rx into. Something to get me by until I can up to West Bloomfield for a personal visit. His service is the best- the quality is the highest, and he throws in some good conversations as well. Thanks again, Steven

I just picked up two pairs of new glasses from Normandy in West Bloomfield and I could not be more…read morethrilled! The staff was incredibly patient with me during selection of frames and terrific with feedback. The glasses were made quickly and arrived even earlier than expected. Both pairs are stylish and "sassy," which is what I was on the hunt for and I could not find anywhere else. More importantly, the prescription is perfect and I will continue to go to Normandy in the future. Thank you so much for your undivided attention! L.Z.

Followed my previous doctor out here. Out of the way for us, but good doctors are hard to find…read more Easy to find just off Orchard Lake Road. They have several parking spots out front. I think plenty for the number of appointments that could occur at the same time. This store is quite large inside. Tons of frame options from Shinola to Maui Jim's. They even have WiFi. Doctor Sasha Kashat is the sweetest AND knowledgeable. I love her professionalism and kindness all in one. Happy to drive an hour one way to see her.

Love Paul and Dr. Wolfe! I'm an ER tech and ran out of contact lenses at the beginning of COVID…read more Wearing glasses with a mask is much more difficult, so I called Paul and he did a special order for my contacts and delivered them right to my house! I'm forever grateful, they went above and beyond!!

They had a great deal for two pair of glasses , and I came in for that. I decided to go with a tint…read morethis time , and it came out very nicely. The service here is really good and the exam went very quickly and they were concerned about my eye health and offered other services. I've been here a couple times for eyewear and keep coming back.

Just as good as the big brands…read more However, their deals is not as good as Visionworks. However, real service, real quality, this ain't your eye doctor that cuts on quality costs. They got really good options in there.