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Henry Ford OptimEyes

2.5 (11 reviews)
Closed • 8:00 am - 7:00 pm

Services - Henry Ford OptimEyes

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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Recommended Reviews - Henry Ford OptimEyes

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3 months ago

Lab is super slow. Be prepared to wait over an hour. People are nice but it's just very slow.

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3 years ago

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6 years ago

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2 years ago

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2 years ago

Bad experience. disorganized. Employees disorganized, glasses came in twice already, were not done properly. Will never go back there

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2 years ago

Great selection and great customer service. Have been using them for years and the level of service has never wavered

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2 years ago

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2 years ago

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4 years ago

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Birmingham Vision Care

Birmingham Vision Care

2.9(27 reviews)
4.7 mi
•$$$

I had an excellent experience at BVC and recommend it highly. Dr. Seros and her team provided a…read morevery thorough eye exam using state of the art equipment. I was equally impressed with the retail side of the house. Joy was a pleasure to work with and I was fitted properly and trusted her opinions on the frames. I never felt pressured to buy more expensive frames and was impressed with Joy's knowledge and experience. Overall, a five star experience.

I had been a long time customer until recently. The 1 star reviews are spot on. The place is both…read morea money grab and unethical. Go elsewhere. I went in for an exam to get new glasses. The dr said I had "a mite infestation" under my lids (no symptoms). She quickly wrote a script for a $2000 eye drop that a special pharmacy filled and handled my insurance. I read the label and there are serious side effects. Doctors get a bonus for writing that script. I had two second opinions done within days and "no mites"; just allergy inflammation. The Dr insisted I see Dr. Poma to "finish" the eyeglass exam. The Dr didn't mention it was a vision therapy consultation for an extra $200. I have excellent insurance and it appears they were going to cash in it. -- I had to call four times to get my eyeglass script after I refused the vision therapy appt. - Additionally, The front desk help, Amanda and Rose are both unprofessional, pushy, and rude.

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Birmingham Vision Care - Epic refracting system

Epic refracting system

Birmingham Vision Care - Reception

Reception

Birmingham Vision Care

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Grosinger Spigelman & Grey - Office announcement.

Grosinger Spigelman & Grey

3.9(24 reviews)
0.5 mi

Zero stars. In 2024, my husband had cataract surgery with Dr. Mark Siegel, and it turned into a…read morenightmare. The surgery took far longer than expected, something clearly went wrong, and yet nobody ever explained what actually happened. Afterward, my husband repeatedly complained of discomfort in his right eye, but we were told everything was "excellent." It wasn't. On Thanksgiving Eve his eye became red, painful, and tearing. In the afternoon we called the office, we spoke with multiple staff members, including doctor Donna, but instead of asking us to come in right away, we were casually told to use prednisone drops and "call on Monday." That meant waiting four long days. I now understand that we should have gone to the office immediately because every minute counted in that situation. However, we were not invited, and we did not grasp how serious it was. This cost us valuable time as the deterioration progressed rapidly over the next few hours. By evening, my husband's vision was collapsing, and we had to rush to the hospital. By then the damage was severe: at that time he had lost his vision and almost lost an eye due to an infection. The retina specialist told us that this was not a casual infection, but one that could been introduced during the operation. The office later washed their hands of responsibility, saying they were only "front eye" specialists and that "back eye" problems weren't their concern. And, of course, they are protected by lawyers and our signatures on documents. To top it off, when we requested husband's medical records, the office delayed for weeks. When they finally sent them, his file contained another patient's private medical information. I understand that mistake happens. However, this practice has shown a shocking lack of professionalism. They don't really care. I strongly urge others to think twice before putting their vision in these hands.

If you want to be treated rudely, and wait 4 hours to see a doctorfor 3 minutes that doesnt care…read moreabout you. This is the place for you. Incredibly poor care.

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Grosinger Spigelman & Grey
Grosinger Spigelman & Grey

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Henry Ford OptimEyes - optometrists - Updated May 2026

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