I went here once last year and will go again. Having moved from Colorado I am used to intelligent…read moreand kind providers and felt heard and helped at the Eye Place. Dr. Youn was the firsts eye doctor to listen to my vision complaints and realized I actually had a slightly lazy eye. I was so surprised that he helped me find an actual solution. The woman at the front desk helped me pick out a nice pair of glasses that I still wear after one year. I'll definitely go back to renew my prescription. :)

I love The Eye Place! I've been coming here for years for annual check ups. This is a family-owned…read morebusiness and Dr. Youn is a wonderful, kind, and knowledgeable optometrist. The store is stocked with a great selection of current frames at reasonable prices. It is important to find an optometrist that you can trust and Dr. Youn is the best! Highly recommended!!!

Followed my previous doctor out here. Out of the way for us, but good doctors are hard to find…read more Easy to find just off Orchard Lake Road. They have several parking spots out front. I think plenty for the number of appointments that could occur at the same time. This store is quite large inside. Tons of frame options from Shinola to Maui Jim's. They even have WiFi. Doctor Sasha Kashat is the sweetest AND knowledgeable. I love her professionalism and kindness all in one. Happy to drive an hour one way to see her.

Love Paul and Dr. Wolfe! I'm an ER tech and ran out of contact lenses at the beginning of COVID…read more Wearing glasses with a mask is much more difficult, so I called Paul and he did a special order for my contacts and delivered them right to my house! I'm forever grateful, they went above and beyond!!

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.

I had an excellent experience at BVC and recommend it highly. Dr. Seros and her team provided a…read morevery thorough eye exam using state of the art equipment. I was equally impressed with the retail side of the house. Joy was a pleasure to work with and I was fitted properly and trusted her opinions on the frames. I never felt pressured to buy more expensive frames and was impressed with Joy's knowledge and experience. Overall, a five star experience.

I had been a long time customer until recently. The 1 star reviews are spot on. The place is both…read morea money grab and unethical. Go elsewhere. I went in for an exam to get new glasses. The dr said I had "a mite infestation" under my lids (no symptoms). She quickly wrote a script for a $2000 eye drop that a special pharmacy filled and handled my insurance. I read the label and there are serious side effects. Doctors get a bonus for writing that script. I had two second opinions done within days and "no mites"; just allergy inflammation. The Dr insisted I see Dr. Poma to "finish" the eyeglass exam. The Dr didn't mention it was a vision therapy consultation for an extra $200. I have excellent insurance and it appears they were going to cash in it. -- I had to call four times to get my eyeglass script after I refused the vision therapy appt. - Additionally, The front desk help, Amanda and Rose are both unprofessional, pushy, and rude.

The staff here ignored myself and my husband. We both are…read moreeyeglass wearers and thought we would try this place out as we were done shopping for the day. However, we walked in there. We stood around for a few minutes. No one picked their head up to greet us. Ask us if we needed help. My husband was looking at the frames and I was just waiting for someone to help so I looked in the faces of the three people that were there. There were two of them that weren't busy at all and everyone ignored us. This deserves every bad review for personality every band review for friendliness I hope this place closes down.

I went to Warby Parker at Somerset two weeks ago, and I can't express enough how much I don't…read morerecommend them. I told the doctor there multiple times I was seeing double if not triple at the end of the appointment. To which he told me my eyes just "weren't adjusted yet" Went today to SVS and finally got the correct prescription and could see perfectly. Top is prescription from Warby, bottom SVS. The floor staff were wonderful, very friendly and helpful. (By the way, Warby doesn't offer refunds. Only "rechecks" with the same doctor. Why would I waste my time seeing the same doctor that didn't listen to me in the first place.)

I've been extremely impressed with the care I've received at VSM. From the extremely thorough…read moreexaminations to the caring opticians and kind desk staff, every experience at VSM has been terrific.

I located Vision Specialists online after searching for a specialists that could work with me on my…read moreunique eye issues. After the Kellogg Eye Center told me, "your eyes are fine," I looked around for a second opinion. I worked with Dr. Chelsea, who did a very thorough workup that included standing on a balance board decide and watching me walk down the hall. She diagnosed my binocular vision disorder, and prescribed me a pair of prism lenses. Martina helped me out with the glasses. I thought I was going to try the new Xtra active prism lenses with the mirror sunglasses but they came back from the lab a little weird, so she helped me change them out for a normal lens without charging me more money. I had a great experience with all levels of care from the moment I walked in.

Sadly I am done with Roland Optics. Very poor customer service experience today. No interest in…read moretrying to help me.... and I was the only one in the store! Attitdude by both employees was one of no interest in helping me. Bad vibes all around! I cannot recommend roalnd Optics anymore.

As another reviewer stated "buyer beware". Terrible experience, not a nice business. In my opinion,…read morethey do not care about the client all they care about is making a profit $$$ and ripping off people with inferior products & unfair business practices. I could not adjust to their progressive eyeglasses, wanted a refund but they would not give me one. Long story short I feel ripped off & treated unfairly. I will not ever go there again.

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

What an Amazing store and the staff so nice and helpful Renny & kirsten are the best. So many…read morechoices in this store. They also have a selection of vintage sunglasses which i personally love. I had two pairs of sunglasses that needed to be fixed and they fixed them on spot.

Zero stars. In 2024, my husband had cataract surgery with Dr. Mark Siegel, and it turned into a…read morenightmare. The surgery took far longer than expected, something clearly went wrong, and yet nobody ever explained what actually happened. Afterward, my husband repeatedly complained of discomfort in his right eye, but we were told everything was "excellent." It wasn't. On Thanksgiving Eve his eye became red, painful, and tearing. In the afternoon we called the office, we spoke with multiple staff members, including doctor Donna, but instead of asking us to come in right away, we were casually told to use prednisone drops and "call on Monday." That meant waiting four long days. I now understand that we should have gone to the office immediately because every minute counted in that situation. However, we were not invited, and we did not grasp how serious it was. This cost us valuable time as the deterioration progressed rapidly over the next few hours. By evening, my husband's vision was collapsing, and we had to rush to the hospital. By then the damage was severe: at that time he had lost his vision and almost lost an eye due to an infection. The retina specialist told us that this was not a casual infection, but one that could been introduced during the operation. The office later washed their hands of responsibility, saying they were only "front eye" specialists and that "back eye" problems weren't their concern. And, of course, they are protected by lawyers and our signatures on documents. To top it off, when we requested husband's medical records, the office delayed for weeks. When they finally sent them, his file contained another patient's private medical information. I understand that mistake happens. However, this practice has shown a shocking lack of professionalism. They don't really care. I strongly urge others to think twice before putting their vision in these hands.

If you want to be treated rudely, and wait 4 hours to see a doctorfor 3 minutes that doesnt care…read moreabout you. This is the place for you. Incredibly poor care.