Zero stars. In 2024, my husband had cataract surgery with Dr. Mark Siegel, and it turned into a…read morenightmare. The surgery took far longer than expected, something clearly went wrong, and yet nobody ever explained what actually happened. Afterward, my husband repeatedly complained of discomfort in his right eye, but we were told everything was "excellent." It wasn't. On Thanksgiving Eve his eye became red, painful, and tearing. In the afternoon we called the office, we spoke with multiple staff members, including doctor Donna, but instead of asking us to come in right away, we were casually told to use prednisone drops and "call on Monday." That meant waiting four long days. I now understand that we should have gone to the office immediately because every minute counted in that situation. However, we were not invited, and we did not grasp how serious it was. This cost us valuable time as the deterioration progressed rapidly over the next few hours. By evening, my husband's vision was collapsing, and we had to rush to the hospital. By then the damage was severe: at that time he had lost his vision and almost lost an eye due to an infection. The retina specialist told us that this was not a casual infection, but one that could been introduced during the operation. The office later washed their hands of responsibility, saying they were only "front eye" specialists and that "back eye" problems weren't their concern. And, of course, they are protected by lawyers and our signatures on documents. To top it off, when we requested husband's medical records, the office delayed for weeks. When they finally sent them, his file contained another patient's private medical information. I understand that mistake happens. However, this practice has shown a shocking lack of professionalism. They don't really care. I strongly urge others to think twice before putting their vision in these hands.

If you want to be treated rudely, and wait 4 hours to see a doctorfor 3 minutes that doesnt care…read moreabout you. This is the place for you. Incredibly poor care.

Service was fine, but they will never, ever pick up the phone or call you back if you leave a…read moremessage. I've been trying to contact them for 2 weeks now about a contact lense order, and I've only ever been sent to the answering machine. If you want to drive there every single time you need talk to someone who can help you, go for it. I don't, so Ill be getting my contacts from elsewhere.

From the owner: Clarkson Eyecare is your one-stop shop for family eye care in Pontiac. We offer high-quality eye…read morecare ranging from routine exams to treating complex eye conditions. Our experienced eye doctors use the latest technology to evaluate your eyes and provide personalized patient care. You can trust the eye doctors at Clarkson Eyecare for routine eye exams, chronic vision care and even an eye emergency. Clarkson Eyecare has one of the best optical selections in Pontiac with a full range of designer and value frames to choose from. Our eye doctors can also help you get the best contact lenses or prescription lenses your vision needs. Schedule an appointment and see for yourself at Clarkson Eyecare in Pontiac.

Lab is super slow. Be prepared to wait over an hour. People are nice but it's just very slow.read more

Very clean environment…read more Employees were kind and helpful. The process was went smoothly.

Had an awesome experience here today. Great place if you are on a budget and they can do prism…read morelenses!

Everyone here always makes me feel welcomed! I drive all the way from Southfield just to get my…read morecontacts here! Daisy,Tashai and Tonya are the best!

I came in to see Dr. Spigelman to have LASIK surgery and I could not have been happier with my…read moreexperience. The nurses and doctors here are so incredibly kind and experienced in what they are doing. They made sure to walk me through every part of the process and made sure I was always comfortable with what was happening. Every time I came into the office I was seen quickly and personally by Dr. Spigelman. I was told that 3 months out from my surgery I would have the best vision but having only had 4 weeks pass I am seeing better than I ever have before. I have had such an incredibly positive experience that I would highly recommend their services to anyone looking for an eye care physician.