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    Visions Optical

    4.0 (4 reviews)
    Closed Closed

    Services - Visions Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Visions Optical Photos

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    Grosinger Spigelman & Grey - Office announcement.

    Grosinger Spigelman & Grey

    3.9(24 reviews)
    1.3 mi

    Zero stars. In 2024, my husband had cataract surgery with Dr. Mark Siegel, and it turned into a…read morenightmare. The surgery took far longer than expected, something clearly went wrong, and yet nobody ever explained what actually happened. Afterward, my husband repeatedly complained of discomfort in his right eye, but we were told everything was "excellent." It wasn't. On Thanksgiving Eve his eye became red, painful, and tearing. In the afternoon we called the office, we spoke with multiple staff members, including doctor Donna, but instead of asking us to come in right away, we were casually told to use prednisone drops and "call on Monday." That meant waiting four long days. I now understand that we should have gone to the office immediately because every minute counted in that situation. However, we were not invited, and we did not grasp how serious it was. This cost us valuable time as the deterioration progressed rapidly over the next few hours. By evening, my husband's vision was collapsing, and we had to rush to the hospital. By then the damage was severe: at that time he had lost his vision and almost lost an eye due to an infection. The retina specialist told us that this was not a casual infection, but one that could been introduced during the operation. The office later washed their hands of responsibility, saying they were only "front eye" specialists and that "back eye" problems weren't their concern. And, of course, they are protected by lawyers and our signatures on documents. To top it off, when we requested husband's medical records, the office delayed for weeks. When they finally sent them, his file contained another patient's private medical information. I understand that mistake happens. However, this practice has shown a shocking lack of professionalism. They don't really care. I strongly urge others to think twice before putting their vision in these hands.

    If you want to be treated rudely, and wait 4 hours to see a doctorfor 3 minutes that doesnt care…read moreabout you. This is the place for you. Incredibly poor care.

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    Visions Optical - optometrists - Updated May 2026

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