They kept in touch when they were running late, did a great job on getting what I needed out of the…read morehouse. Came back the next day and removed an old shed. Great value for the price. Polite and professional

William and his crew were very fast responding to our request for the quote, and true…read moreprofessionals. They worked for hours very diligently and only made the move perfectly efficient yet pristine. Hats off to Get My Junk team and I wouldn't hesitate to recommend these guys to others!

Great experience! Very communicative, great price, polite, and in-and-out of my house in 15…read moreminutes. Seriously couldn't believe my quote it was so low. Will definitely use again!!

My job was way too small for Junk King. I have used them in the past and they were great. I highly…read morerecommend Junk King to remove anything you need to get rid of now.

My house trash been missing pick up about 3 weeks since Last time I saw them is when they delivered…read morethe trash cart so I call customer service and all they do is keep reschedule the pick up day!

We have been with Republic Services for over a decade. I guess we're slow learners! The service…read moreis horrible and they miss pickups so frequently that our trash stacks up until the neighbors complain. It's ridiculous. The last bill went up over $50! They are charging $226 quarterly for service in Richmond now. The last time they missed our pickup, they came 9 days later than they should have. We requested a refund for that week. They had NOT planned on refunding anyone they had skipped! We had stayed with them for such a long time because Henrico county had originally said they would only pick up one can. I called them this week, and they will now pick up two cans per week...for $54 quarterly! They just came today, and they did a great job! Our trash is gone, and our bill is 75% smaller. Fantastic. For all of you holding on to Republic Services, just let go and pick another provider. Their consistent failure to provide the most basic trash removal, their unresponsive supervisors and their uninterested phone reps should eventually drive them out of business!

I needed a glider and a grill removed and I needed it done quickly. Michael and Ethan showed up…read moreright on time and handled everything without missing a beat. No delays, no back and forth -- just prompt, professional service from the moment they arrived. They were courteous, efficient, and clearly knew what they were doing. I didn't have to worry about a thing. If you're looking for junk removal you can actually count on, request these two. They made a stressful task completely painless. Highly recommend -- five stars all day!

Very personable and professional. A wonderful moving experience, considering everything. We would…read moreabsolutely recommend College Hunks to anyone in need of moving assistance.

This place is wonderful with experienced help and very reasonable. I was shocked at the cost…read more(reasonable) of looking at my printer and the person who actually fixed it did not charge any more for the problem. I would highly recommend this place if you are looking for printer repair or for buying printer ink cartridges. They are also always available by phone (this is new in this era of leaving a message and I'll get back) so if I could give more than 5 stars I would as this is one of those hard to find and great places to help you with your printer issues.

Super helpful, efficient and knowledgeable. I would definitely recommend them. Thanks!read more

I stumbled upon Big Al's junk remover as a result of seeking someone to move a bedroom set for me…read more It wasn't long before I knew I contacted the right guy. He responded back with and email stating this arrival time and the details of what I wanted done. He was very curious , professional and reliable. He promised to call 30 minutes before arrival and he did exactly that. Showed up on time and was very conscious of not damaging my wall with the furniture. The thing that I found most valuable was that he set Mia mind to rest as far as a stranger coming into my home. I have already made arrangements for him to do additional work for me. I find him ver pleasant and anxious to please For a reference call. Not sure if the rating system but my intent is to give a 5 star rating 894-337-6523

From the owner: Do you have furniture that you’re ready to get rid of? Do you have pallets or large appliances that…read moreneed to go? Do you have large pieces of junk that you can’t carry to the dump? Call Big Al! Big Al’s Junk & Stuff is an affordable junk removal company, servicing Richmond, VA and surrounding areas. We make your moving process, renovation projects, and cleanouts easy! We do the heavy lifting, so you don’t have to! We are easy to reach, and always ready to lend a helping hand. We can help you with your home or business junk removal needs. Got junk? Better call Big Al! We look forward to serving you!

My son was moving to Richmond to work and needed a bike for commuting…read more Living in another state can be a challenge buying remotely. I spoke to (I think) William on the phone. We discussed my son's needs and he recommended a great bike for him. The process was smooth and the service was terrific. Thank you for a great bike buying experience!

Very poor customer service. Visited shop 2 weeks ago and…read moreinquired about special ordering a bike. Owner has not followed through on anything.

I would give zero stars if I could. My experience was extremely unprofessional from start to…read morefinish. After being cold called, I spoke with a representative named Maxine Crawford and asked for rates and service details. She committed to following up within a certain timeframe but failed to do so. When I reached back out, the communication was dismissive and unhelpful. Overall, the lack of follow-through and poor communication left a very negative impression. Based on this experience, I would not consider working with this company. Also, I looked online and saw that she also ran her own personal company, "Walker Waste," into the trash as well.

Poor service missed 5 times since started service .July 1 I paid up front to October called…read morecustomer service to stop service get money returned apparently the welcome letter states no refunds. So they have 180 of money that I spent for trash pickup and they have not provided the trash pickup service. It feels like fraud oh I have your money I am not going to pickup trash no lady there is nothing I can do about it. Furious !!!! How can this be legal. Absolutely the worst service ever received !!!

Avoid this company at all cost. They were supposed to install a dishwasher we purchased. That's it…read more Their guy showed up and said the floor was too high and he couldn't get it to fit...which we knew wasn't true because it was the same dimensions as our old one. You just have to shimmy it in, that's literally it. After a week of back and forth with their office, we finally asked to speak with the owner which must have scared them because all of a sudden they told us they could install it and would send someone out. Welp. That day came and they never showed up. No phone call or contact from them whatsoever. We called multiple times and left a voicemail asking why they didn't show and when we could expect them to actually come install it. They never called back. Just radiosilence from them. I have never seen such unprofessional conduct from any company ever. So we called another company and they sent someone out the same day and installed the dishwasher without any issues whatsoever. Weird how that works, huh?

I used this company through my insurance. The first technician, Brandon, was nice with no issues on…read morehis service ( he also fixed our dryer in the past). The technician (Trey) that came out to repair our dishwasher twice (same reason never fixed) was very rude and aggressive. I am a pregnant stay a home mother, dealing with a disrespectful man in my home all because I was asking simple questions about the dishwasher he claim was fixed. After quickly looking at it again the second appointment he said he did nothing to it, it was already fixed. I assured him it was not drying and that I just used it this morning. I asked a few questions about what could be wrong with it. He started to get an attitude saying he will order something for the rinse aid to see if that is the problem, but you aren't getting a new dishwasher- which seems to me he's experimenting until he can actually fix it. Noticing his demeanor, I asked was there a problem for a customer to have a normal conversation with him about the service. It appears race seems to be an issue with him if I was nothing but kind to the man and he gave me disrespectful attitude in return. On top of that he was late to the appointment didn't bother calling, my husband called to see if he was still coming since it was after the timeframe scheduled. The first appointment he gave me weird vibes- very short , in and out, no conversation to what was done just claimed he fixed the dishwasher. Yet, we were still having the same issue- dishes not drying and white chalky residue on the dishes. Second time he really showed his true colors. He refused to give me a card with his name, his manager's contact information and a receipt of his visit. I am very disappointed in the service received today. I will be contacting my homeowner's insurance about this company, I have also reached out to the owner Chis. **Update** Technician lied on his report to insurance that dishwasher was already fixed from his last visit- reported his fraudulent report with them. Also no luck from the owner Chis, he will take no accountability for his employees actions, didn't even apologize for my experience. Avoid this company unless you want multiple service calls for the same issue and unprofessional service/attitude.