The owner, Zach, and his team are absolutely phenomenal. The scheduling is simple, the pricing is…read morebest in town, the service is quick. I had my 2024 Camaro 2SS and my 2008 Chevy Silverado with a 7 1/2 inch lift on it aligned here along with a full inspection. The full inspection is so sweet. Thanks Urban Auto. You have a customer for life. I've already recommended multiple friends & family here and they've all loved it.

Best service I ever had. My fuel pump went out on my Mercedes. The team did a fantastic job fixing…read moreit and updating me throughout the process. I loved the front office staff as well. Very sweet and easy to talk to. I never felt like a bother and they answered all my questions with great attitude. I highly recommend Urban Auto Workz! They didn't upsell me on anything and the price was fair.

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

Brian (owner) is a very knowledgeable technician. He did a comprehensive evaluation of your Hummer…read moreH3, diagnosed a problem with a recently rebuilt transmission (work had been done at a shop in another city) and made the repair quickly and for a fair price.

i cannot thank Brian & Lerma enough for everything they did for me to get my Toyota Rav 4's…read moretransmission changed to a brand new one! my story started with an expensive diagnosis from an auto shop specializing in asian cars. i have an extended car warranty but even with them paying for a new transmission, i still would end up paying more than they would. i almost just bought a new car but a friend of mine suggested that i look for a transmission shop which i did & the first one i went to wasn't willing to deal with any car warranty therefore i looked on yelp & found this shop with excellent ratings. so i gave it a try & i'm so grateful i did coz not only is Brian an expert in transmissions, he is also an excellent conversionalist who took time to speak with my car warranty representative & got them to increase the coverage for a new transmission which meant my out of pocket was so much less than what was quoted at the auto shop. after only a little over a week, i got a brand new transmission for my car with unlimited mileage! this shop is so much more than business, it was caring for their customers like friends & compassionate enough to make sure everything was in order. thank you so much for a job so well done! more power to your business!

Well Carlos you say you did a couple of thing's for free? But actually after all the investing in…read morethe old motor and yes my Carshield warranty was a blessing! I paid out of my pocket on top of it. I invested with Carshield warranty for Year's! I couldn't have done it without them You collected $800.00 core deposit fee on my old motor that Carshield and myself invested into being fixed.So I don't see where it was free. You pu.t a engine in from your wife's choice auto zone and it was a failure and you replaced it not once but twice ! I was told it was coming from somewhere else. I wouldn't have allowed a AutoZone motor. But your wife was employed with them once..I called and told Rosie your wife that the engine light is still on. She told me on a couple of calls she would see when you're available to look at it. I didn't ever receive those calls..I called and left messages. You both took me for a ride and you had the truck for what seem to be a year or longer..the engine light still comes on to this day. I pray you do better work on transmissions than you do Motors..It's good to hear you speak up? Everything went through your wife only. I'm surprised you didn't let her speakl for you this time too..Lesson well learned..

What a great place to take your car for service!! Went there because my car engine light came on,…read morethey thoroughly checked and diagnosed my problems, Carlos was so nice and understanding explained to me what was occurring and how to fix it. The mechanic he assigned to my car was awesome did a great job! Thank you. A shout out to Rosie! She was great working with me on prices etc so nice appreciate that. Give them a call. Thank you for a wonderful experience .

The only complaint I have is the added charges, the first time that I took my car was for a brake…read morejob they replaced the rotors with letting me know, it was the first time that car had a brake pad replaced so no reason to replaced the rotors, this last time was for a thermostat the bill came to 1080, diagnosis is not free if the work is still done there I was charged 211 and 168 for coolant for no reason. Dont think I'll be going back because of the added charges.

Great service and mechanics. Quality work and friendly…read moreservice people. They will drop you off at home while your car is being serviced.

Silver State Auto is an excellent shop. I do not worry about price because Tyson will find the…read moreproblem down to a tee. He is very thorough mechanic. Quality is high priority. He explains everything in detail and shows you the issue. I had taken my 2003 Dodge Dakota everywhere for an evap leak. He found all of them and it is running perfectly. My Jeep was another story but he fixed it. I recommend this to anyone and everyone. Tyson is a solid mechanic. Thanks again for your professionalism

This is where I bring our car for maintenance & upkeep…read more The service is exceptional, with a friendly, knowledgeable staff. Prices are reasonable & the place is clean & neat. They always go over my car & let me know if there's anything I need to have repaired or replaced in the near future, giving me a chance to budget for those repairs & avoid a costly last minute fix. They also provide a discount for military. A copy of the local paper, free water or sodas & a light snack help to pass the time waiting for your vehicle to be finished. I like this shop & believe you would too. Looking for a new mechanic? Give Sliver State a try.

Yesterday my vehicle check engine light came on and went into limp mode. Thankfully I wasn't too…read morefar away from the shop, so I called and got Brice at the right time. Brice and Mario came out, found me on the freeway, figured out the issue and resolved it for me. I know he won't have the time or circumstances to do that for everyone, every time but the fact that he did that for me was impressive and very much appreciated. Thanks, You Guys

You tell them what needs to be worked on so if they can't find the problem themselves they start…read morenit picking at other very expensive alternative repairs that have nothing to do with the repair reported itself . Let alone crazy expensive repair estimates midas well buy a new car .

Customers beware. In August of 2024 I went here for my car not starting properly and was advised it…read morewas just my battery and that it would cost $350 for a new Interstate Battery with a three year warranty. I knew it was expensive for a battery but my car was already at their shop and they found the issue. I okay''d the repair. I then was advised that my tires also needed replacing and were unevenly worn-out on the inside of the threads and that they also recommend changing my tires. I rejected the quote to replace my tires because all four of them were recently replaced within the last year....I immediately became skeptical about their diagnosis but figured I'll just keep the battery replacement but won't be bringing my vehicle back to their shop. Anyway, fast forward to August 2025. I take my vehicle to another shop for an oil change and also had a vehicle inspection completed. This new shop advises that my battery needs to be replaced and that I was sold a "refurbished' battery with no warranty and that this is pretty common in the area. Skeptical, I called AAA to test the battery and it was confirmed the battery was bad. I found my Grease Monkey invoice and it said NO Warranty on it. My fault for not going over every line of my invoice at the end of my service with Grease Monkey last year but that's what I get for trusting them...Never Again!!

The auxiliary battery in my GLE 550e went out. I made an appointment with Grease Monkey online late…read moreSaturday for Monday morning . My husband ended up finding the battery locally and replacing it on Sunday. I went to the appointment anyway b have the check engine light reset. Rick had already ordered an auxiliary battery for me and the runner came shortly after I got there. I was so impressed with their efficiency! They reset the codes and didn't charge me anything. I took my car back for an oil change a few days later. It was done quickly and at a reasonable price. Rick is great to work with and this place is awesome! So happy to have found them!