Great staff, good knowledge of everything they sell. Not a huge collection but enoughread more

I am a frequent shopper, and have been going to the dispensary for decades now, usually 2x/week…read more But the new staff members at Caliva are extremely rude and not knowledgeable about product or sales in general. They do not make you feel welcome, and have continually been short or seem annoyed. I will no longer be shopping at Caliva, with so many other options why would I choose to patronize a place where people make you feel bad?!

Amazing budtender! Super knowledgeable, friendly, and always gives the best recommendations. She…read moremakes every visit easy and enjoyable. Highly recommend asking for her if you want excellent customer service! Thanks Lacey!

Worst service ! Placed online order and the cashier scanned additional items that were NOT part of…read moremy order, then said he couldn't process my order anymore since he scanned the items. WHY did he scan additional items I didn't want? Why couldn't he help me get the one item I actually placed? Left empty handed. Been a long time and loyal customer and have been seeing their service go down hill. The security guard to check you in won't speak a word to you, even after you say hi he will just stare at you. Probably best to give your businesses elsewhere at this point. Stiiizy just opened right next to them and have much better service.

Melissa helped me out today and she was very welcoming in setting me up after a long pause from…read morepurple lotus. She was very informative and helpful in the whole process of assisting me in making my purchase. If you're ever nearby, look for Melissa! She's the super friendly person that's running the cashier.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

Iv been coming here for many years. Frank is an employee who has helped me out on many occasions…read more He's is an amazing bud tender who makes the visit to Elemental Wellness feel like a visit to a friends house. He's quick to help and offers awesome recommendations when inquiring. Promote my guy Frank!

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

Great product The quality is outstanding…read more The consistency is excellent No long lines Price is outstanding Taste and odor is excellent. I want to get some product after a few months with none Gotta get me some product soon!

Popped in here as a first timer. On the road and wanted to pick up some green. Unfamiliar with the…read morescene, I used GPS to show me places near me. Harborside stood out to me from the photos online + good reviews. A good amount of parking is available when you arrive. Staff was warm and friendly, letting me know as a first timer how it works. 40% off anything in the store. They had a great deal on some pre-rolls, buy 2 get the 3rd for a penny. Wide variety of selections to choose from. Good experience.

Absolutely love this place! I've been a customer for a couple years now, starting off in Saratoga…read moreand now the Almaden location. The selection and quality are great and the staff is top notch. I always have an excellent experience and warm conversations with all of the employees across both locations. They are always knowledgeable and helpful. Unfortunately the last two times, I have been met with a not so great staff member (Yasmin I believe, as stated on my receipt) who makes me feel like an inconvenience in her day with a rude tone and passive aggressive comments. I typically enjoy coming in and interacting with the staff as everyone is always so chill and sweet. She is just not nice at all, she makes people feel very unwelcome. I figured last time she was just having a bad day and didn't think too much about it, but to have it happen a second time, it seems like that's just her. And truthfully if I come again next time and see her behind the counter, I'm going to leave and come back another time in hopes that she's gone. She's that bad. 100/10 stars for Haze, but -1 star for Yasmin.

I was delighted to see this dispensary open up near where I live. I usually do delivery from…read moreanother place but sometimes I like to go in. I came in on a Friday evening and it was moderately busy. I checked in at the front and when I walked in I was greeted right away. I knew what I came in for but wanted to see what else they offered. I gave my order to the guy helping me and he input into a tablet that sends the order to the back for fulfillment and they call your name when it's ready. As I waited I walked around and instantly saw something else I wanted. I approached the counter and the girl was nice to help me add it to my order, not an issue. I waited about 10mins for my order to be filled, not bad. They have a good variety and everyone who works here was nice. I would go back!

Had a great experience here. The staff was extremely informative and helpful without making the…read morewhole interaction feel like a sales pitch. They actually took the time to answer my questions and explain everything, which I really appreciated. The product I purchased was reasonably priced, high quality, and most importantly, it was actually really tasty. I've had similar products in the past that were pretty forgettable, so this was a pleasant surprise. Definitely one of those "okay, I see the difference now" moments . Overall, great service, a quality product, and a price that didn't make me question my financial decisions afterward. Would definitely come back. Highly recommend!

I had such a great experience here! The dispensary was clean, welcoming, and very professional. The…read morestaff was incredibly friendly and helpful, and I really appreciated how knowledgeable they were. I purchased a topical cream and had quite a few questions. They took the time to go over everything with me, answered all of my questions thoroughly, and made sure I felt comfortable with my purchase. I never felt rushed or pressured, which made the experience even better. Excellent customer service and a very knowledgeable, friendly team. I would definitely recommend this dispensary and will be coming back!

The owner Johnny really takes care of his customers! Not only in choosing from their great…read moreselection of products, but he went above and beyond for my husband recently. He was involved in an accident out in front of their business and Johnny pulled the security camera footage for us immediately to prove my husband was not at fault. CA Collective is always clean, their staff is amazing and they have the best prices anywhere! Definitely come here for your cannabis needs!

CA Collective - Phelan (1 Star)…read more CA Collective used to carry a respectable concentrate lineup. In the past, you could occasionally find brands like Apex -- products that had broader market visibility and were even discussed across other state markets and enthusiast communities. Unfortunately, that side of their menu has largely disappeared. Today, the focus appears heavily centered on in-house flower and vape cartridges. Concentrates are minimal -- typically limited to ABX (around $30), Raw Garden ($35-$40), and Almora Farms, which is often priced significantly higher than what you'll find at other dispensaries in the area. For shoppers specifically looking for live rosin or a broader extract selection, the options are extremely limited. Pricing is where the biggest concern lies. Premium flower such as UpNorth listed at $75-$80 per eighth is difficult to justify in the current market. At that price point, it feels disconnected from standard San Jose pricing and edges into what many would consider excessive. Even the in-house flower, while convenient, lands closer to mid-tier quality at best. It almost creates the impression that pricing structure is designed to funnel customers toward in-house products rather than compete on broader brand selection or value. For out-of-town visitors unfamiliar with local pricing, this may not raise immediate red flags. However, for regular consumers who understand the current San Jose market, the value proposition is difficult to defend. If you're looking for a more curated and competitively priced dispensary experience, Haze would be a stronger alternative nearby. At the moment, CA Collective feels out of step with the surrounding market -- and until pricing and concentrate selection improve, it's a hard recommendation

Been to a bunch of dispensaries throughout the years. Most have been a pleasant experience. But…read morethis one was by far the most! I always pay attention to how patient the employees are, especially with the ton of questions I tend to have about trying different products. Jayden was extremely patient and super knowledgeable about all the products. He explained into detail what specific products and strains should do and what I can expect. And he was absolutely correct! Thank you again Jayden and I'll be back in the near future.

I am really hoping Medmen reopens. Ever since they hired Imani Lucas as the Manager I have been…read morepurchasing from Medmen exclusively. Imani brings great leadership to this facility as his team of employees were so proactively helpful upon arrival. Imani and his team have built strong relationships with myself and several of my friends who were customers. As a leader myself, Imani has all the qualities of a great Manager. His Employees work hard and I would always notice how respectful they are towards him and I. There is a strong positive vibe at Medmen San Jose and it is reflective in the culture and high standards Imani and his team have created. It is a shame that Medmen closed down as I was noticing great improvements ever since Imani was hired. If Medmen reopens I strongly hope Imani becomes Manager once again. Thank you Imani for all you that do!!!

Wow! Closed for sure. This was the best and cheapest place, now I have to search!…read more BTW, for any medical MJ patients looking to get the county ID card to save sales tax in Santa Clara County, the fee was just lowered from $100/year to $10/year ($5 for Medi-cal and seniors) due to my persistence pursuing this issue for the past 5 years. Get your card for $10 and save all sales tax!! And maybe save the San Jose 10% business tax..... I'm working on it! Crystal Campisi

This is a Blessing Amazing staff and Doctors who truly care I was scared at first then realize I…read moreshould of done this a long time ago. A plus