Iv been coming here for many years. Frank is an employee who has helped me out on many occasions…read more He's is an amazing bud tender who makes the visit to Elemental Wellness feel like a visit to a friends house. He's quick to help and offers awesome recommendations when inquiring. Promote my guy Frank!

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

Great staff, good knowledge of everything they sell. Not a huge collection but enoughread more

I am a frequent shopper, and have been going to the dispensary for decades now, usually 2x/week…read more But the new staff members at Caliva are extremely rude and not knowledgeable about product or sales in general. They do not make you feel welcome, and have continually been short or seem annoyed. I will no longer be shopping at Caliva, with so many other options why would I choose to patronize a place where people make you feel bad?!

Melissa helped me out today and she was very welcoming in setting me up after a long pause from…read morepurple lotus. She was very informative and helpful in the whole process of assisting me in making my purchase. If you're ever nearby, look for Melissa! She's the super friendly person that's running the cashier.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

Great product The quality is outstanding…read more The consistency is excellent No long lines Price is outstanding Taste and odor is excellent. I want to get some product after a few months with none Gotta get me some product soon!

Popped in here as a first timer. On the road and wanted to pick up some green. Unfamiliar with the…read morescene, I used GPS to show me places near me. Harborside stood out to me from the photos online + good reviews. A good amount of parking is available when you arrive. Staff was warm and friendly, letting me know as a first timer how it works. 40% off anything in the store. They had a great deal on some pre-rolls, buy 2 get the 3rd for a penny. Wide variety of selections to choose from. Good experience.

Updated Review - I'd like to thank Scott V., the GM at Airfield! He quickly reached out to me…read morepersonally and was able to make it right. He also hooked it up with a lot of samples. I'm definitely back to being a loyal customer.

I just had a seriously frustrating experience at this store. I placed a preorder totaling $57.17…read moreand handed the employee $57.25--eight cents more than the amount due. She refused to accept it because it was not "exact change." I repeatedly told her to keep the eight cents, but she still would not take the payment and had to ask her manager. She came back and continued explaining that they did not have change, even though I had already made it clear several times that I did not want any change back. First, how does a cash-based business not have change available? Second, why turn away a customer who is offering slightly more than the total and explicitly saying to keep the difference? What should have been a simple pickup turned into an unnecessarily confusing and frustrating situation.

I've been a customer at this establishment for many many years. The one thing that still continues…read moreto happen every now and then are that some of the tenders are just not careful when packing certain products. Certain products need to only be right side up. It's not fun scraping product off the lids. Please the ever so careful packing concentrates. The prices are super pocket friendly. The tax is already included in the price that you see in the menu. Certain days have different deals. Cash only

This is my favorite dispensary in SJ, super cheap prices with tax included on their menu, always in…read moreand out within 5 minutes even just doing walk in. Never had issues here been going a couple years. If you know what you want and you're just trying to buy weed this is the place to go

Had a great experience here. The staff was extremely informative and helpful without making the…read morewhole interaction feel like a sales pitch. They actually took the time to answer my questions and explain everything, which I really appreciated. The product I purchased was reasonably priced, high quality, and most importantly, it was actually really tasty. I've had similar products in the past that were pretty forgettable, so this was a pleasant surprise. Definitely one of those "okay, I see the difference now" moments . Overall, great service, a quality product, and a price that didn't make me question my financial decisions afterward. Would definitely come back. Highly recommend!

I had such a great experience here! The dispensary was clean, welcoming, and very professional. The…read morestaff was incredibly friendly and helpful, and I really appreciated how knowledgeable they were. I purchased a topical cream and had quite a few questions. They took the time to go over everything with me, answered all of my questions thoroughly, and made sure I felt comfortable with my purchase. I never felt rushed or pressured, which made the experience even better. Excellent customer service and a very knowledgeable, friendly team. I would definitely recommend this dispensary and will be coming back!

This place was awesome. The feds messed up a good farm. Excellent work robo-dorks. I hope Matt is…read morestill farming.

I ordered from Northstone last week and let me tell you this…read moreI will never go anywhere else again. Every part of the experience was amazing. the service, amazing, the product, amazing, delivery service, amazing. You get the idea and let us not forget their selection, also amazing. The price CAN NOT be beat in every aspect. No more wasting my gas, time and money at those over priced shops. I'm done with that. thank you Northstone Organics.

If you're looking for Raw Garden delivered out the door, this is the spot. Straight up cheaper than…read moremost dispensaries, and inventory usually restocks about every two weeks, which is clutch if you plan ahead. Delivery windows can vary a bit--after connecting with the driver, expect maybe an extra 30 minutes depending on when you place your order. Pro tip: order before 10am for the smoothest experience. Shoutout to Danny and Victor--both calm, cool, and genuinely pleasant to interact with (which matters more than people admit). Danny even threw in a free gram after running about 30 minutes late. Had to tip him $10 for the courtesy--money well spent knowing it goes directly to the drivers, not the dispensary. This is my go-to for those "I'm smoking the whole gram today and I'm not apologizing" kind of live resin sessions. No regrets, no price gouging, no weird energy. Victor holds it down on weekdays--shoutout to the Haha Organic delivery team for keeping it smooth. Reliable, affordable, and drama-free. Exactly how delivery should be

Always a solid experience with HaHa Organics. The products are high quality, the team is friendly,…read moreand I appreciate that even if something is out of stock, they always have a reliable backup option ready. Super consistent service all around. Danny always gives me great recommendations!

Huge shoutout to Brooke for always getting me right every time I step into the store. Love the…read morecommunity feeling and how friendly the staff is! Only thing I would suggest is maybe having a little music playing in the background to the shopping experience even better

Great service I'm a regular here. I even had a situation where I had thought I was missing…read moresomething and they went out of their way to reach out and update me ! the fact they kept me updated is very much appreciated and doesn't go unnoticed Will continue to shop for my goodies here !!