10/31: Product was in stock. Price/discount correct. We were the only 2 customers at opening despite email advertising free swag bag to first 50 customers. FRAUDULENT. DECEPTIVE. I guess other people knew not to bother coming. It was just their usual swag table & with much less than usual (handful of lanyards, a few water bottles & scooches, 1 little sticker, no pins this time) AND not even a BAG for the "swag bag" (when I said that I was then given a medium sized paper bag). Harborside needs to learn what a proper 'swag bag' giveaway is. They should visit CALIVA & URBN LEAF (& other San Jose competitors to see what a real swag bag advertised limited giveaway is: think t-shirts, caps, bandanas, 1/8ths, pre-rolls, edibles/drinks/pills, batteries, grinders, & even carts, PLUS you start with a branded CANVAS bag). btw, t-shirts/caps,bags/etc give free brand/store advertising as well as building customer relationships. You can pay me next time for this good business advice (plus stop your confusing silly membership program) with a real swag bag (1 for me & 1 for my companion): canvas, t-shirt, & product samples). I wonder if this was just a 'screw up' by the San Jose store manager, or if their big corporate managers bombed? Were the Sam Leandro & Oakland Harborside locations equally terrible? Dispensaries have been legal long enough to learn & train professional customer oriented management & absolute truth in advertising (& sign up for your competitor's emails & physically visit their giveaway ad promotions). btw, corporate bombed selecting & setting up this location. GPS takes you to the back of it (on the street address). You can't enter (locked). Without any clear signage, you have to guess & walk down a long narrow UNSAFE (especially with cash) alley. There is parking by entrance door only if you figure out (without signage) to go further down the street & turn into an unmarked fence before the river & drive in back of buildings along highway. Right next to Harborside parking is a lot blocked with food trucks AND a broken down small van with a guy who came out with his shorts hanging down (terrible exposure) & no bottoms. Not a sight for ladies or men. Ladies, avoid this SEEDY location. IF the item price is right, use their delivery service (they have nice delivery people. read more

Venturing into the world of cannabis dispensaries can be an overwhelming experience, with numerous choices available. However, Harborside stands out as a paragon of excellence. As soon as you approach the premises, the friendly greeting and door registration immediately sets a welcoming tone. Upon entering, you're immediately taken by the immaculate presentation of their products. The display is not just about aesthetics; it showcases the wide variety and top-notch quality of their goods. The well-organized layout provides ease of browsing, ensuring that both newcomers and seasoned cannabis users can find what they're looking for with minimal fuss. They accept cash, debit card, or using an ATM system. Where Harborside truly shines, however, is their customer service. Engaging, knowledgeable, and ever-helpful, their team ensures that you leave not just with a product, but also with an enriching experience. Whether it's your first time or your hundredth, you're treated with the same consistent level of excellent service. It's essential to highlight the legacy of Harborside. Being one of the pioneering cannabis dispensaries in the bay area, it's evident that many have tried to emulate their model. From design aesthetics to innovative customer service methods, Harborside set the bar high, influencing the industry's trajectory. Lastly, for enthusiasts and cultivators alike, it's worth noting that Harborside often carries cannabis clones, giving patrons a chance to cultivate the same quality of cannabis they purchase, right in their own gardens. read more

I recently visited this dispensary and was thoroughly impressed with the overall experience. From the moment I walked in, the environment felt welcoming, clean, and professionally maintained. The staff were not only knowledgeable about the various strains and products, but also took the time to understand my needs and make thoughtful recommendations without any pressure. Their selection was extensive--offering everything from high-quality flower and pre-rolls to edibles, vapes, tinctures, and topicals--catering to both recreational users and medical patients. I appreciated how clearly everything was labeled with THC/CBD content and effects, which made it easy to compare products and make informed choices. The checkout process was smooth and efficient, and the prices felt fair for the quality they delivered. What really stood out was the atmosphere of trust and professionalism; it didn't feel transactional but rather like a community-focused business genuinely invested in wellness and customer satisfaction. Whether you're new to cannabis or a seasoned user, this dispensary is definitely worth a visit--I'll absolutely be returning. read more

My first delivered order for the year, which, after speaking with good-guy-Corey (sp.?), got me excited as he was giving me a refresher course in pen-vaping as well as going over the best ways to use things ECONOMICALLY, which I certainly appreciate and Corey seems to always be sure I understand, and he has given me ALL the info so as to make a decision but if I am unsure he will pop up with some little tip or fact that helps me do so without him"telling" me what to buy. You will notice all the kudos for Harborside customer service - and there is a reason. . . the reason may be...because. . . . . . HARBORSIDE HAS UNBELIEVABLY CUSTOMER-ORIENTED personnel - both inside and the majority of outside employees. Thank you once again, Gang! A Quite Satisfied and In Less discomfort Patient. Bless Y'all, Roy Richards read more

My third time here. I enjoy the selection of edibles they have on display as you make it through the line to the sales associates. Everything has been superdicious so far. The staff, even security outside, are polite and seemingly happy to see you. It makes it an all over positive and happy experience. Who wants to go somewhere where the security treat you like a threat before you even enter? The selection is great. The staff is patient and responsive and knowledgeable. They do gentle up sales. It's never pressed. But they don't miss the chance to inform you of options. Overall I have nothing but a great experience. I appreciated the coupons offered. It really keeps me coming back, instead of exploring other locations. Going here is a bit of a drive, but worth it so far. read more

I recently visited Harborside Dispensary. The woman named Dawn who assisted me was incredibly helpful, and I couldn't be happier with the service she provided. Dawn demonstrated extensive knowledge about the various options and took the time to listen to my needs and concerns. She was patient and guided me through each product, explaining the benefits of each one. What impressed me the most was her genuine care and empathy. Dawn went above and beyond to ensure that I found the right product for my needs. I am grateful for the outstanding service that Dawn provided and would highly recommend her to anyone seeking advice and guidance at Harborside Dispensary. Thank you, Dawn, for your exceptional service and for making my visit a positive and memorable experience. read more

One of the biggest strengths of Harborside is its diverse and thoughtfully curated product menu. Whether you're looking for flower, pre-rolls, vapes, edibles, tinctures, topicals, or even wellness-focused CBD products, the selection is extensive and clearly labeled with cannabinoid content, source, and effect profiles. Their flower range is particularly impressive. From local, small-batch craft growers to some of the biggest premium names in California (Alien Labs, Connected, Maven, Fig Farms), Harborside carries a spectrum of strains -- from potent hybrids and zippy sativas to rich indicas that are perfect for winding down. read more

My husband and I have been purchasing weed from Harborside from the past year since the pandemic started - mostly have it delivered to our home! The quality in their products is definitely there, especially after bouncing around using services like Bento and other dispensaries. Martin is our usual delivery time, shows up with proper PPE and always with a great attitude. We enjoy our small chats with him! You guys are amazing, keep up the great work guys! The store is immaculately clean, spacious and modern, and their staff is always friendly and super helpful. read more

Be sure to have your ID ready. The security here are glorified rent-a-cop especially the bald white jackass with goatee. Everyone there was friendly. My husband had his ID and card but because I didnt have a recommended doctors approval, I could not get in. I was OK with that. I walked outside of the building for about 10 seconds and realized I need to talk to my husband and the ball jackass would not even let me talk to my husband. He close the door on me even after I told him that I just need to talk to my husband. Glorified cop want to read more

This place is absolutely fantastic! From the moment I walked in, I felt welcomed and valued. Chad has been incredibly helpful throughout the entire process, going above and beyond to provide me with a wide range of options to suit my needs. His knowledge, patience, and willingness to assist made the entire experience smooth and enjoyable. I truly appreciate his outstanding customer service and professionalism. If you're looking for excellent service, this is definitely the place to go. Thanks, Chad! read more

Visited Harborside in San Jose and was thoroughly impressed! The staff was exceptionally knowledgeable and friendly, making the visit comfortable and informative. The dispensary boasts a wide range of high-quality cannabis products, neatly organized for easy browsing. Whether you're new to cannabis or a seasoned user, Harborside caters to all with professionalism and expertise. Highly recommend for anyone looking for quality products and excellent service in San Jose! read more

My first time visiting a new dispensary ever since I've been the newest "budtender" at my store. I came during a Stizzy demo AND an AuntieAhola demo, andddd found a completely new product that my work does not carry(Stizzy's CDT 1 gram cart in Cherry Sunset). Also decided to buy King Fuzzies (been a best seller at my work) Super Silver Haze . I also appreciated their ad for promoting Women Owned Brands!! read more

I've been using Harborside San Jose for about three years. The product is always excellent and the people are top notch in terms of product and company knowledge. My delivery driver is Brian and he is the best. He is a real pleasure to interact with and is a real asset because he represents the face of Harborside superbly. So it's a huge YES to Harborside. read more

Brian my delivery driver is always so personable and pleasant... there is nothing greater than amazing products and amazing people .. harborside is second to none ! best Marijuana dispensary in California if i was to start a company again Brian would be the model employee and harborside the model for efficient and top notch sales and distribution! read more