Helpful, kind, easy to work with. I will be coming back, glad to find somewhere local that can help…read moreme with gifts.

In the past two years, my husband and I have bought a $9k engagement ring, a $2500 necklace/…read morependant, a $600 necklace, and 3 $350 watches from Delton Hayes. The solitaire on the engagement ring POPPED off in 6 months (they replaced it). The chain on the $2500 necklace broke within 4 months. The chain on the $600 necklace (a gift to someone else) broke within 2 months. One of the watches second hand fell off after about one year and the other two watches were bought in May of 2025. When we go in there, there is not a friendly, hello again vibe. I was irritated with my husband for buying these last two watches in May but he impulse bought another one for himself (as he was taking the one he had bought previously in since the second hand fell off) and the other as a graduation present. We went in today (2 weeks to fix it) and upon giving it to us, the lady at the counter said oh wait, this hand is broke. Another week . My husband says he definately doesn't feel like a repeat valued customer. This is it, no more Delton Hayes. Maby it's us but almost everything we have purchased there has broken within a few months to a year, that is not normal. Plus, no warm friendly vibe. True, they are conveniently located but our experiences have just been too negative. Plus we have been waiting for an appraisal on the solitaire for over 10 months. It just keeps falling through the cracks. Their jewelry is pretty though.

Marlan built me a 13 carat tennis bracelet that I am still cherishing today! Numerous repairs,…read morebeautiful rings purchased, cannot say enough great things about Keeling!

Took my engagement ring to get a prong fixed. After i picked it up I noticed that the prong that…read morethey fixed would get caught on my sweater. I asked them if the jeweler would fix it and was told no because he is retiring and he would not even take it to correct the problem. I asked for a refund and was told no. STAY AWAY

Danny is very pleasant and courteous. He sized my ring while I waited…read more ..................

I wanted to add 2 charms that I received as anniversary and retirement gifts to my James Avery…read morebracelet. I found Bench Jeweler when I googled jewelry repair near me and found Danny. I called him and asked him if he would be able to add my charms while I waited and he did just that. The business is located inside the Joe V's on FM 1960 near Aldine Westfield. When I showed him the charms, he asked me where I wanted them to go on my bracelet and just like that he was finished in less than 10 minutes. He even cleaned my wedding ring and another ring that I was wearing free of charge. I am very pleased with the service and will be visiting Bench Jeweler for all of my jewelry repair needs.

Mikes is place to go for trustworthy & prompt service. I've visited on several occasions. Always…read morefriendly & ready to help.

Amazing customer service. Brought in some old Gold and he really went above and beyond. Took time…read morewith me, no rush and this was the last week of Christmas. Ended up taking that money (even though I didn't need to and bought a nice ring. Family owned and local. Perfect combination. Great family. Thanks Mike!

My father in law and I went up to Daniels for some last minute shopping for the ladies in his life…read more(as per our tradition), and were helped by DJ. He was so helpful and patient, answered our endless questions, and put up with our silliness for at least an hour. My father in law ended up buying much more than he intended to (as per his tradition, but also aided by DJ's helpfulness), and DJ helped every step of the way. Friendly, funny, helpful. Great experience. Would absolutely recommend.

Bought a beautiful silver bracelet for my wife! Worker was helpful with the specifics i gave her…read morewhich was nothing! Once we found the bracelet, went straight to checkout, said the famous words of "Astros" and "Homerun" and expected the free astros bracelet and $50off, i just got the bracelet and no $50 off! I asked and she said "oh the bracelet is already discounted"! Days later i hear the ad again on the radio and it says free bracelet AND $50 on any purchase of $99 or more, which the purchase was way more than $99, meaning even discounted products too, right? Disappointed with the experience in them not keeping their word on that offer!

Great service , in a timely manner . Would recommend to everyone for Jewlery repair......read more

Hands down best jewelers in the city. I always bring mines here for cleaning and repairsread more

I went in needing a ring resizing thinking I was going to spend a lot and I was shocked at the…read moreprice I paid with the service i received. Nobody trying to con you or mislead you, and the two ladies were so nice and accommodating. Not only that but my family has been coming here for almost 20 years. I definitely recommend!

From the owner: At TM Jewelry & Watch Repair, we are a family-owned business dedicated to providing expert jewelry…read moreand watch repair services with exceptional craftsmanship. We specialize in custom jewelry designs, ring resizing, stone setting, battery replacements, and precision watch repairs. What sets us apart is our commitment to quality, honest pricing, and personalized customer service. With years of experience and a passion for fine jewelry, we ensure that every piece is handled with care and restored to perfection. Visit us for reliable, professional service you can trust.

I recently dropped off my bridal set to have repaired after losing a diamond in my engagement ring…read more17 years ago. It was such a friendly and smooth process, very reasonable in repair cost, and the staff were so incredibly kind. Jeff, himself, helped me the day I picked up to make sure my ring was exactly how I wanted it and to my expectation. We further discussed adding an additional band to my set, and he took the time to chat with me about what would look best with my current set. An overall fantastic experience. I will definitely be back.

We went to Jeff's jewelry to get a diamond ring sized and a different mount. They did a phenomenal…read morejob and I'm very happy with my ring. I read the reviews before picking a place and the exceptional reviews are why I picked this jeweler. I also had a Louis Vuitton bag charm I needed the brass piece to be sautered back on. They fixed it in minutes and did not charge me for the bag charm. Needless to say I will continue to go to this jeweler for any needs I have regarding jewelry. I want a pinky ring for Christmas this will be the location I purchase my pinky ring at. They have a beautiful selection of diamonds and fine jewelry. Their staff is knowledgeable! 10 out of 10 experience. Thank you

Great family own jewelry store. The moment I walked in I was greeted and immediately attended to…read more Jason provided several options ranging from low to high in price to resolve an earring I kept losing due to an unstable screw back. I was happy with the solution and will definitely make this my new preferred jeweler.

They did a great job shortening a gold chain necklace for a reasonable price. Jason was personable…read moreand helpful.

The Moisannite on my wife's ring was starting to get loose and this was the closest jewelry store…read morenear our house. We did not purchase our ring here so we were sort of hesitant to see what kind of price we would have to pay to get it repaired. We came in and was immediately asked if we needed any help from an older gentleman who listened to what we needed and took the ring and said "let me see what i can do". As he reached for the ring that was in my hand I noticed his hands were the hands of a working man's hands - they were dirty and rough and had the markings of experience about them. I knew my wife's ring was in good hands. My wife and I strolled the store for a bit and I was already wondering what was wrong with our ring and how long it will be to be shipped off to be repaired and how much it will cost. Mike, (I later asked him his name) ushered me and my wife over and handed us the ring back telling us he was all finished. "That's it???" I asked, "That's it" he stated. The ring was fixed and we did not have to wait or send it out. Mike did not take any money from us that day, but earned our business going forward.

I wanted to order something from the website and see what they offered before going in store…read morehowever the website is so hard to navigate. I can hardly find any information on products. Definitely need an update on the website.