Drove there because their website says they buy sterling silver jewelry, any condition, no…read moreappointment necessary, just walk in. I have a ton from my mom's estate. Was told they aren't buying any because they bought too much recently. Their website is very misleading.

We went here to sell some jewelry. Had already sold some to another company. Anthony was polite and…read moreanswered all our questions. We admitted we went somewhere else earlier and were scammed as the place offered us pennies as compare to dollars at Gold Rush Houston. Anthony is the best!

AVOID this operation. I sent an email requesting an appointment to sell some collectable coins and…read moreno reply. Then left a voicemail during operating hours and got no reply. Decided to drive there and that was a huge mistake as there is NO actual office but rather just a meeting place and of course no one was there. Had to walk all around Market Square as none of the shop employees knew where they were located at or even heard of them. A security guard finally gave me directions to a place on the second floor. Went to a pawn shop instead and sold my coins.

Was a pleasure dealing with Constance at Texas Coins and Jewelry. She was very helpful, explained…read moreeverything in detail as she evaluated items we brought her. Place your trust in Texas Coins and Jewlery. They are the REAL DEAL that will put a smile on your face! Glynn & Gabby Batla The Woodlands, TX

Anthony Lee was extremely pleasant to work with. Very knowledgeable and kind. If I have any other…read moreneeds relating to what Gold Rush offers, I will definitely be coming back to do business with them. 10/10.

These people are predators, beware! His first question....."Is this your first time selling gold?"…read more"Oh, the process is easy just give me your driver's license." They hide their scale so you cannot see what their weights are (know your weight going in). I knew my weight going in and exactly how many grams of gold that I had. I knew the exactly what karat gold that I had. He used his jeweler's loop and also conducted the acid test on the gold. He also knew too! Then they will only make you a low ball offer that is insulting and only seeking to skin you. When I questioned him on his calculations he said it was 8 grams and he calculated it at 10K gold. My real weight was 12 grams and 18K gold (Can you see the scammers that they are?) If they were honest, they would openly weigh your merchandise give you the weight, and the Karat to explain the calculations (if they were honest), but they are not. Find an Honest buyer that will treat you fairly!!!! These people are not HONEST!!! RUN FOR THE DOOR! August 1, 2026.

Robichau's has resized several pieces of jewelry for me seamlessly, service is always prompt and…read moreprofessional

I dropped three pieces of jewelry for appraisal and was told they would be ready the following…read moreWednesday. Stopped in Wednesday when driving home for lunch and checked and was told they would be ready by close of business. Went in near closing time and was told the appraisals were not done but promised they would be ready the next day. The next day I received a text around 4 pm saying the appraisals were done and ready to be picked up. Arrived and was told they were done but not there and they had no way to get them but would have them tomorrow. No apology just this was our system sending you a text. Customer service is not that hard - do what you say you will and if you can't explain why not and then certainly deliver on your promise.

I recently dropped off my bridal set to have repaired after losing a diamond in my engagement ring…read more17 years ago. It was such a friendly and smooth process, very reasonable in repair cost, and the staff were so incredibly kind. Jeff, himself, helped me the day I picked up to make sure my ring was exactly how I wanted it and to my expectation. We further discussed adding an additional band to my set, and he took the time to chat with me about what would look best with my current set. An overall fantastic experience. I will definitely be back.

We went to Jeff's jewelry to get a diamond ring sized and a different mount. They did a phenomenal…read morejob and I'm very happy with my ring. I read the reviews before picking a place and the exceptional reviews are why I picked this jeweler. I also had a Louis Vuitton bag charm I needed the brass piece to be sautered back on. They fixed it in minutes and did not charge me for the bag charm. Needless to say I will continue to go to this jeweler for any needs I have regarding jewelry. I want a pinky ring for Christmas this will be the location I purchase my pinky ring at. They have a beautiful selection of diamonds and fine jewelry. Their staff is knowledgeable! 10 out of 10 experience. Thank you

I've gone in several times to this store and it is always a top tier experience. The staff made me…read morefeel comfortable in a setting that is usually uncomfortable and truly went the extra mile to meet my needs. From repairing my rolex to finding the perfect pieces for my special person, they take great care of me during the experience and even after the sale is already made. I recommend going to them for all your jewelry and watch needs. I have never had a jeweler before, but now I do thanks to Elena and the rest of the staff there.

The girls here at Daniel & Co. are so welcoming snd helpful. I visited for a simple repair and left…read morewith a beautiful tennis bracelet made of sapphire and diamonds. I'm glad I found them. They're the best jewelers in Houston!! Great quality and service.

They offered me $400 for my chanel waist bag that I purchased for $4900 3 months ago. They do not…read moregive fair prices. But they charge $3000 if you want to purchase one.

I would leave 0 stars. 99% of the items are fake. Not bad if you want something cheap but they are…read moreasking crazy high prices for bad fakes. When I brought it to their attention they claimed it was all real. Staff is nice but very deceptive.

I have been looking around for the best deals to find a bestfriend a graduation present and had my…read moremind set on diamond studs. I had been researching for a few weeks of what I was looking for and what my spending limit was going to be. I didn't know Zales had an outlet so I decided to check it out! Best decision I could've made! I met Jay and right off the bat he was super friendly , welcoming and just an amazing sales person all around! I told him what I was looking for and my limit and he started showing me options. I also asked if there were any Black Friday sales and he was showing me what they had. Not once did Jay pressure or try to persuade me to buy something out of my budget. I asked him about natural diamond vs labs and he was super knowledgeable about the products! I found a pair that I had my eye on but I told him give me time I want to look in the woodlands mall to weigh my options out before I make a purchase. I then go to two jewelry stores inside of the mall, which were Helzberg and the original Zales and was truly astonished with the poor Customer Service that I received and how I was treated within those stores. After being treated so poorly at one store of bargaining back and fourth and trying to be pressured to buy something I went to another one where the lady could have cared less of what I was looking for. Jay truly made my experience unforgettable and his customer service was outstanding! I told him where I worked and that I'm also in customer service and I appreciate him not judging me or looking down on me just because I had certain request or wants for the diamond earrings I was looking for. I'm so happy with my experience and also happy with the gorgeous earrings I purchased for my bestfriends graduation! I will highly recommend anyone who's curious of stopping by to shop with Jay. I thanked him for taking his time with me, not rushing or pressuring me to buy. Also, his attitude did not once changed once I told him that I was going to look around to make sure I'm dead set on the item. Amazing customer service and any time I'm needing a special item. I will be shopping with him!!

Really poor customer service, lacking class & culture…read more We made it a point to visit all the jewelers in the area, in search of the perfect wedding bands. This was one of our stops last Saturday morning. We felt very turned off by the employees and how they treated us. The first girl who greeted us could not stop texting her boyfriend on her cell phone, while sitting in front of us... Then, she interrupted us and passed us off to another lady, explaining that her food had just arrived. We were abruptly "handed off," so she could conveniently take a lunch break mid-conversation with customers. The next lady may have treated us worse. She was a bad comedian, I suppose, as her jokes were extremely offensive & personally insulting... It may have been awkward humor or overly-sarcastic, but she was the only one amused. Terrible experience. We won't be visiting again... ever.