Ena and Henry help us nicely They are professionals…read moreBig Thanks to them and Spectrum Store...go see them...they'll hook you up

Save an hour of your life and please do not come here if you are just returning equipment. We…read morewalked in and put in our phone number to get a text that we could be helped. Well as we were waiting we noticed that there were about 6 employees behind 2 computers for about 30 mins. All I needed to do was return a modem from 2024 that I never used. I went up to the counter to ask if I could return it somewhere else and they mentioned I could return it at the ups store. I drove to the ups store in Tarzana and right when I pulled up, I get the text from Spectrum that it's my turn lol. I walked into the ups store and they helped me right when I walked into the store and was in and out in 2 mins. Some advice would be to let customers know that if they are just returning equipment they can go to the local ups store and return it with no box or return labels. O 1 out of 5 Afros

Found Shlomi on yelp, gave him a call and off the bat we could tell why he is so highly reviewed!…read moreHe was extremely knowledgeable and solved some of our main concerns we had for our upcoming move. We needed four OLED TVs mounted, and my husband was concerned about waiting to get them up given how thin they are. Shlomi offered to "private escort" our TVs, which included removing all four of them for the cost of what it would have run us for movers' insurance and boxes. He removed them all extremely quickly, drove them to our new house, and installed them on the walls before we even moved in, all for a super fair price. Shlomi is a really nice, chill guy, he's fully insured, and he's an electrician, so he does a lot of other services. We are definitely going to have him do some other things in our home. Highly recommend Shlomi, 10 out of 10.

Their Yelp rating is 100% deserved. I've now hired Shlomi twice, and I'd hire him again every…read moresingle time. Project #2: Samsung Frame installation in our kitchen I hired Shlomi with a specific idea for how I wanted the Frame mounted. He listened, was completely willing to do it my way, and then expertly walked me through why a different approach would work better. He wasn't pushy about it; he just knew his stuff, explained it clearly, and let me make the call. I'm glad I went with his recommendation. A few things that stood out (again): - He installed the entire Frame while I was on a work call. When my call ended, he was already finished, the TV was up, and everything was clean. Zero damage, zero mess, zero disruption. - The same patience and lack of ego from the doorbell project carried over. He could have just done it his way from the start, but he respected that I had a plan and earned his way into changing it. - The result looks exactly like the Frame is supposed to look: flush, clean, like art on the wall. He's earned two installs of loyalty from me, and there will be a third, fourth, and fifth.

Needed a new line for my Dad and a new phone! They really take care of their costumers! I want to…read moreshout out Jonathan and Kae! They were really nice and made the service easy! God Bless them!

I came in to get an international plan added to my phone. Initially I was told the system wasn't…read moreallowing the associate, Kay, to add it because my phone was on a corporate acct. That is a setting that has followed me since before AT&T (LA Cellular) that I have tried many times to have removed. I tried calling 611 and ended up with a callback (P.S. they never called back). Seeing how frustrated I was, Kay suggested trying something else. Whatever she did, it worked. I really appreciated her taking the extra step to get me set up. I have always had good service at this location.

I've had Bai service for 5 years. I'm completely satisfied with service and technicians. Today Sal…read morearrived on time, was thoughtful when he asked if he should remove his shoes. His service was quick and with a smile. Thank you Sal M and thank you Bai.

This is the WORST internet service I have ever had. I thought Spectrum was bad, but this is even…read moreworse. Anytime you call it's a minimum of a 1 hour wait before speaking with someone. I pressed the call back feature and that call went straight to voicemail even though my phone accepts calls from unknown numbers. I called back the number provided to me. After an hour of being on hold, I was connected with someone who told me to restart my router- even though my building does NOT have physical routers as our wifi comes with our building. She then told me she was from the SALES team and would connect me with someone from the tech team. After being on hold for over an hour, I was connected with someone else from the sales team?! Luckily, Bernadette was initially from the tech support team and was able to actually do something and restart my router from her end. Thank god for Bernadette or I would have thrown my phone over my balcony. Although in the end, there is nothing you can do besides restarting your router. Bai Connect/Zentro is the WORST, DO NOT GET THIS PROVIDER. I can guarantee all these 5 star reviews are FAKE from people in their company. This internet provider is a SCAM. At least At&T or Spectrum has actual people able to help you or send technicians. I would NEVER get this internet service again.

This is our second time using Brandon, and his work and quality is A+…read more He was able to come same day, and help us mount our Frame TV above our fireplace. He was able to conceal all the wires and help get the TV set up. On top of that he is super friendly and respectful. Highly recommend if you are in the valley or LA

My family and I recently moved to a new apartment and we wanted to start from scratch when it came…read moreto decorating and furnishing our new place. We have slowly and methodically chosen every piece of furniture and decorative piece with a purpose. However, the final and most important piece to our living room area was the TV. A new modern looking television was the perfect way to bring our living room to life. We decided to purchase the new TCL Nxtvision Frame TV. I have been very busy with the recent move and have spent most of my time putting together furniture and traveling back and forth from our old place to our new place. Everyone knows how stressful and time consuming moving can be. That's the reason I decided to hire a professional to install our new TV. I wanted to find someone I could trust to come into my new home and help my family and I complete our living room setup. I used the Yelp project tool to inquire about TV wall mounting services and a few people responded to my inquiry. Most people who responded were quick to give me a price rate and open availability but failed to ask questions in regards to what I wanted for my TV setup. I also noticed a lot of the people who responded were using a generic template to respond to inquiries. I felt a little overwhelmed by the options and services being offered by everyone. That's when Brandon came into the situation and made me feel at ease. Brandon personally responded to my inquiry and took into consideration the model and type of TV I needed installed. Brandon assured me that he had experience installing this particular model and referred me to his Yelp reviews and pictures. Brandon took the time to explain his services and a break down of his pricing so I could better understand the services provided . He also asked me to send him pictures of where I wanted to have the TV installed. This really made me realize that I was dealing with someone who really pays attention to detail and is making sure he's providing services tailor-made to every individual customer. I also explained to Brandon that we recently moved into a brand new apartment building and I needed a renter friendly method of wall mounting the TV. Brandon assured me that his installation methods would be as clean as possible without causing damage to the wall. We agreed on a price and scheduled an appointment for the installation. I ordered the TV through Best Buy and I updated Brandon through text when the TV arrived. Brandon was just as excited as I was for him to come and install the TV. Brandon was punctual and showed up to the job ready to work. Brandon installed our new 75 inch TV all by himself and only needed my assistance to lift the TV on to the mount itself. The whole time that Brandon was in our home he was professional and courteous. He was engaging and kept the conversation going. He also made sure to clean up after himself and asked for my input before doing anything in regards to the installation. My son was in the living room as well watching and asking questions and Brandon was very attentive and patient with him. Brandon truly made us feel like he was part of the family. Brandon installed our new TV in record time and made sure to hide cables as we had previously discussed with minimal and aesthetically pleasing methods. I would definitely recommend Brandon to anybody who's seeking installation services. Brandon is an upstanding young man who's passion for his work shines through in everything he does.

I spoke with Jeff today after having some issues with my laptop and he was extremely helpful and…read morewalked me through some home remedies which completely solved the problem I was experiencing. He was very patient and knowledgeable and I recommend him for any PC related problems you are having.

I took my sons computer that wouldn't bout to Jeff. He was thorough with questions related to the…read moreproblem and helped me check the warranty. He dismissed the problem quickly and had it up and running right away. The price was very reasonable and Jeff was very friendly. I highly recommend him.

I hired EZ Audio Video Data Solutions to complete a full smart home automation project at my home…read morein the Palisades and I couldn't be happier with the results. The project included a home theater, Control4 system, WiFi access points throughout the house, access control, shades and a lot more helpful gadgets. Everything works perfectly and the integration between systems is seamless. Working with Dorel was an absolute pleasure. He's knowledgeable, professional, and communicates clearly throughout the process. The quality of the workmanship was exceptional -- clean, organized, and done the right way. It's rare to find someone who takes this much pride in their work. Highly recommend EZ Audio Video Data Solutions and Dorel for anyone looking to do home automation or AV work. Couldn't ask for a bett

Dorel was awesome! He came out and installed 5x cameras and the job looks super clean and…read moreeverything works great! He was a pleasure to work with.

I am going to combine this review with the actual store in Van Nuys and their warehouse on 14221…read moreCarvello St. (also in Van Nuys). I have been to the warehouse once, long time ago to request 2 remote controls. One for our TV, and the other one for our stereo system. They provided that to me immediately, free of charge. Well, nothing is free. It is all being calculated in our bill at the end of the month. So often our TV freezes at random times. It can be for 10 minutes, 5 minutes, or maybe 30 minutes, and sometimes for hours. Not OK. When we call, we are being routed to different locations/departments and no one knows what to do with that unfortunate situation. Lately, Spectrum has not been too good to us and our Mac computer constantly was sending us a message saying "your internet is not connected to the computer" for over a week. With several phone calls and no answers, we finally got someone in our house by the name of Mark to come and take a look at it. Their estimated given time was between 10am-11am. Mark showed up in front of of our apartment building at 9:57am on the 12th of this month. That was very much appreciated. Some people don't even show up. Bunch of flakes everywhere. Come to think of it, we had few issues with the internet that he was able to detect and with him being honest and upfront, filled us in with the information. The issue was the Router, (super old), and it was causing our internet speeds to be slow. He told us that we NEED to get a new one. He even told us to get 2, either from the Apple store or probably from Amazon. Mark replaced our Modem, Splitter, and Ethernet Cable with brand new models of everything. He even told us to cancel our landline, that my estranged husband is paying $30 extra for every month. For almost 10 years.. if not more. We told him few times, and it's like talking to the wall. Some men don't listen well, and he is one of them. We get TV and Internet from Spectrum. The computer has WiFI. In conclusion - everything is working fine now. Let's not jinx it. We will see what happens next. This has happened before. Thank you Mark and Spectrum. If it wasn't for Mark, I would have lowered my rating to 3 stars.

So we got helped by Carlos.. His manager "Maria " Returning…read moreCustomer Spectrum - couldn't help honoring the online price - mentioned we couldn't speak to the manager cause she couldn't do anything - mentioned they ARE NOT A PICK UP EQUIPMENT location store - stated they don't have any equipment at 2pm (even though prior to almost bringing a new customer in he mentioned he will be able to hand over all equipment right there and then) - mentioned that if we would buy the service in the website, they would have to mail over the equipment and it would take about a week - mentioned the price that we saw on the website he has never heard of - we asked him what other locations have equipment that we can get the service and receive the equipment right there and then - stated he doesn't know any other locations. I would have to look it up myself. We asked if they are on commission due to the fact that once we denied Carlos's service and refused to get the service packet with him, his whole demeanor and attitude, and body language changed. The manager stated they are hourly, I asked her then what is the reason for him having such a bad attitude and not knowing anything. I did mention he needs better customer service training, and better training in what other locations are around his area it's Van Nuys , be for real it's not Beverly Hills. !!So we went to our car went online and got the service for the price that they had it on the spectrum website within five minutes we opened an account on the website, with that on the website, it said, provide your order number inside the store to receive equipment ( at ANY spectrum store) !! !!To top it off, when we walked into the store and gave the order number the manager told us that she wouldn't be able to give us the equipment ( and that we had put to mail the equipment when we know for a fact, we put to pick up) So to top it off again, we had to go from Van Nuys, to San Fernando City !! - we walked into the San Fernando spectrum store, gave the order number and right away. The young lady gave us all of our equipment, all under 3minutes !! We used to have spectrum a couple years back and we didn't learn from the last time we walked into this location the first time. We thought we'd give it a try and figure there's new representatives. Nothing has changed.. So thank you San Fernando Spectrum for the better service, than this Van Nuys Spectrum !

The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.

I had a great experience with MH Electric. They were professional, reliable, and completed the work…read moreefficiently and with great attention to detail. Communication was excellent, everything was explained clearly, and the job was done cleanly and correctly. I'm very satisfied with the quality of their work and would definitely recommend MH Electric to anyone looking for a trustworthy electrician.

I couldn't be more impressed with MH Electric. A routine outlet replacement turned into a nightmare…read morewhen it knocked out power to my kitchen and adjacent areas. The setup was an older, commercial-style metal box with multiple conduits and confusing wiring that had me completely stuck. Noro and Varuzh arrived right on schedule and got straight to work. Within minutes of toning the lines and testing the circuits, they pinpointed the exact issue, made clean, safe connections, and had everything working perfectly. They were professional, efficient, and took the time to explain what went wrong without trying to upsell me on unnecessary work. Fair pricing, excellent communication, and true master electricians. Thank you, Noro and Varuzh--you saved the day!