Just speaking to him over the phone he has excellent customer service I wish I can give him 10 stars thank you!

Used Help-U-serve for a second time and they were just as fast, responsive and professional as the first time. There is a lot that goes in to serving a restraining order successfully and this team is the best. Highly recommend. read more

Shout out to Henry at HELP-U-SERVE. He was extremely helpful. I live on the east coast and I needed papers served on the west coast. Never having any experience in these legalities, I was apprehensive to say the least. I felt reassured after my first phone conversation with him. He kept me abreast of the entire process, answered all my questions and everything was handled professionally. Thank you. read more

I am just amazed at the extent these folks went to get my subpoenas served. I have had countless documents served in many years of dealing with courts and litigants, and I have never experienced the dedication and level of effort that Henry and Latoya offer their clients. Do not hesitate to utilize them for your legal needs! read more

Henry and Latoya are excellent. I so value having them for my serving needs. Henry is a genius at getting the papers served. Just leave it to him. A few days ago, he succeeded in getting a really difficult subject served - someone who had ducked at least five times previously and even moved from her last known address! Thank you Help-U-Serve !!! read more

OMGosh! Latoya is Henry's daughter? What a team!!! I had no idea. DO NOT GO ANYWHERE ELSE!!! There aren't enough stars here for me to express the quality of service I received from Henry at Help-U-Serve. I had used a process service company and they had exhausted all attempts unsuccessfully. I searched to find a company that would serve on the weekend. I called on the weekend and Henry answered the phone. He is intelligent, professional, trustworthy, responsible and personable. We chatted about my specific needs. He made me feel like he cared about what I wanted to accomplish and gave me confidence that he would do it successfully. He gave me my options and all the information I needed to make an immediate decision, as time was of the essence. Based upon Henry's thoroughness and the confidence in his voice, I was able to make a quick and informed decision to go with Help-U-Serve and I'm glad I did. Henry communicated with me throughout the process. His price quote was accurate and he was truthful. When he ran into a glitch based upon inaccurate information I gave him, He did not let that stop him. He knew my goal and took steps to make sure things moved forward and were not delayed. Reminded me of the OJ commercial of him running through the airport and jumping over baggage:) Anything that Henry told me he was going to do, he DID IT! I like that. I did not have to call and ask how things were going. The way that Henry handled my request for service made me think he is the owner of Help-U-Serve! I don't know if he is, but that's how he handles business. You can tell this is not just a job for Henry. He is passionate about what he does and he does it to the fullest of his capabilities. I got a special treat when throughout the entire process, Henry made me laugh. Still, when I think about our very brief telephone conversations or text messages, a smile comes to my face. The reason I needed process serving isn't a pleasant situation but working with Henry was like working with a friend I could trust. Before I knew it, it was done. He did it! Henry got the job done the day after I initially called!!! This was not a simple service. He had to go beyond the call and take extra steps. Help-U-Serve has a special person in Henry. He's not ordinary, he's exceptional. As a previous business owner, I recognize that unfortunately customer service in our country is on a deep decline. Whenever I meet people who exceed my expectations (I have extremely high expectations) especially in the area of customer service, I feel they must be acknowledged. Big props to Henry and Latoya. If I ever need services again, I will ask for Henry. I'm sure he will likely answer the phone when I call. He has the spirit of a business owner who values their customers and appreciates his business. read more

Unbelievably great service. Super efficient and expeditious. Couldn't be happier with the services performed for me. Highly recommended.

Latoya and Henry are very dedicated and extremely helpful especially to someone like myself that has never had to serve anyone or go to court. They informed me of the process and what their job was as well as legal information regarding serving. When it came to serving, my case was a pain in the ass and the defendants literally hid. Latoya and Henry kept me informed every step of the way. When I received an opportunity to serve them (and they wouldn't be able to hide) Henry busted his but to drive all the way from another job to make my case a priority even though he had already attempted to serve the advertised three times. I don't know what a typical price for serving is, but considering the time and dedication these two put into my case and finishing the job, it was well worth it and helped reduce my stress significantly. read more

Henry and Latoya are tops!! They walked me through getting an unsavory tenant out. They both went out of there way for me on several occasions. They had very good reviews here on Yelp. That's why I went with them. Now I see why. I hope I never have to use them again. But, if I need someone served in the future, I will most definitely use these two pros again. Thanks Henry and Latoya!! read more

I WISH ALL OF MY LIFE WAS AS EASY AS SERVING MY PAPERS THROUGH HELP-U-SERVE, LLC. !!!!! The service was excellent! My initial conversation with Henry made me feel absolutely sure I was using his services. When I called him, he gave professional and personal advice! Everything he did was efficient! I love when someone is passionate about their job and as a person in the customer service industry, that is hard to come by! His daughter (Latoya) was the sweetest ever and they both are ON THEIR GAME. They get it done! FAST! No hassle or hesitation! Henry, You are truly heaven sent, and I have more then just a FABULOUS REVIEW for you! Thank you thank you thank you!!! You have made something so hard, easy and palatable ! A true Blessing! read more

As a landlord with the tenant from hell, i had the paperwork done, i's dotted and t's crossed. I met up with Henry and Latoya and they started trying to serve the worst tenant ever. She had her front door open wouldn't come to the door. She barricaded the gate, she tried filing a false report with the sheriff but through it all Henry was dogged. He didn't give up and made at least ten attempts, without breaking the bank.He is very knowledgeable about the laws and did everything legal. In addition he has a camera so he can always get film to back him up. He was successful today, after talking the sherriff into helping. He has been worth every penny and I would only use Help U Serve for this problem in the future. read more

The reviews don't lie. Henry and Latoya are the most down to earth, straight business people I've worked with in a long time. Henry even answered the phone while they were in court one day. They are helping me get a tough wage garnishment done in another county that I was previously told would be very expensive and difficult. Henry had ideas about how to accomplish it within the first 5 minutes of talking to him, and Latoya had the paperwork drafted with my signature in 5 business days. I love them and it has been a pleasure. I know where to go for service from now on. Thank you two!!! Update- the wage garnishment was successful! read more

Help-U-Serve is a process server company run by partners Henry and Latoya. Good process servers are actually not that easy to locate with a web search, and I feel lucky that I found them. And having to serve legal papers is a real pain, but Henry and Latoya somehow made it totally painless. I first called and spoke to Henry (who does the serving) and he told me that Latoya (who does the admin) would get back to me very shortly. Well, Latoya called me back within 5 minutes, and Henry was at my door within the hour to pick up my papers. I was on a tight deadline, but Henry came through and sent me an email confirmation that the serve was completed. Henry and Latoya run a very polite, very efficient company. I highly recommend them and I would definitely use them again! read more

Help U Serve came right in the knick of time! Henry was very caring and informative when it came to delivering my documents. When you already are going through a tough time the last thing you need is unprofessional people to lead you back down the rabbit hole. Help U serve helped me find land again. Henry and Latoya are the best!! read more

Highest recommendation. Even though the so-called registered agent for the defendant was in a locked, inaccessible building, Henry waited them out and effected service, all in one day. And he and Latoya were both pleasures to deal with. read more

First time hiring a process server and they made the job simple and hassle free. I needed a server and came to help u serve very last minute. Henry responded quickly and answered all my questions. He was very flexible with my schedule as well. They really care about getting the job done! read more

I have used them a few times and they always get the job done - Very easy to deal with and best price in town! Will continue to use them for future needs - Especially the hard ones to serve - they still get it done read more

I've used Henry a couple of times and will continue to do so. Great team, super easy to work with.

They got the job done and were very responsive with me throughout the whole process by both phone and E-mail. The only thing worth noting is that I think they might have gotten the deadlines for service mixed up. According to my county's official website, the defendant needed to be served 25 days before the hearing date, but for some reason, they said the deadline was 20 days. They served the defendant a day or two past the 25-day deadline, but there weren't any objections from the court. read more

There are not enough stars to give Henry and Latoya for the wonderful work that they do. They are very professional and handle things in a timely manner. I'm so glad I chose them to help me with the legal services that I needed. If you're looking for a process server, look no further! I would definitely choose them again! read more

Latoya and Henry at Help U Serve were AWESOME. They were extremely flexible and responsive with meeting me to get my small claims papers. They were friendly and trusting. It only took Henry two days to serve the person, after Henry got my paperwork. Henry spent hours trying to serve the person who was very difficult to find, and didn't charge me additional fees. I am VERY grateful for these guys, because I was on a strict deadline! read more

OMG-Henry and Latoya are life savers. I never filed a lawsuit in my life and I had to serve 23, yes, twenty-three Defendants, fast. The stress of how long it would take to coordinate a Sherriff to serve everyone made me feel like I was going to lose my case. One call to Help-U-Serve and I was meeting with one of the process servers, Latoya, within a few hours. The papers were filed in court, once people were served, and it all happened pretty quickly. My search on Yelp led me to these two pros- I'm forever grateful to the 40 people that gave them great Yelp reviews.;) read more

Henry, Latoya and their team were awesome! They were and are professional and knowledgeable with the Legal Process! They even dressed the part to make it possible. I will definitely use them for serving all my East Bay documents. They were fast, got the tenant served, and filed the Proof of Service to the Court the next day! They even review your documents so that they are filled in correctly! Thank you very much Henry and Latoya! read more

Paid for documents to be served, were told they were but never received any confirmation. The person that was supposed to receive the docs never did. Now we're out the $ and still need to get docs delivered. read more

I think they did a wonderful job the process was quick and easy. I definitely recommend Help U Serve to anyone who may find it difficult to serve . Thanks Henry and Latoya read more

I have nothing but praise for the folks at Help U Serve, in Oakland. Both Henry and Latoya handled our case with complete professionalism and Henry took the time to serve a rather evasive defendant who was purposely dodging service. Even to the point that they lied about who they were. Even more remarkable than that, Help U Serve served our papers in San Leandro, long distance; because we live in Los Angeles. It was so simple. I called, sent them a money order and a description of the party to be served, along with their patterns of behavior and location. They performed the service. It all took less than a week. If you hire this process server, you will not be disappointed. They take their job seriously and get it done fast. I wish all companies worked with this amount of professionalism. read more

I've had to use process servers before on a couple of occasions. I was always left feeling like they just didn't care enough to put much effort into the service. They were never completed in less that 5 to 7 days and once, it didn't happen at all. I picked Help-U-Serve because they are close to where I live and had good yelp reviews. I was not disappointed. Henry, made arrangements to meet my attorney within an hours of talking to him, and because this was a rush, he jumped on it immediately. He didn't just do a drive by to see if the person was home, he parked on the street and waited. The whole thing was over in 3 hours. The thing that struck me the most was that he understood the sensitive and difficult nature of the situation - which was delivery of a TRO. I also appreciated that he let me deal with the payment part after he took the job. He put me in touch with Latoya after he met with my attorney. Lastly, I think this experience proves that going with a regional or state wide company that serves anywhere you want and does all business by email or fax just doesn't give the same kind of service that someone local does. read more

I had to have 3 defendants served for a small claims court case; all of whom were very difficult to locate. Henry was able to track them down and got the job done! Not only that, he also served them via substituted service to cover all grounds. His partner Latoya provided me with copies of the Proof of Service paperwork and even went the extra mile to file them at the courthouse, saving me a trip. When it came time for my case to be heard in front of the judge, all 3 of the defendants showed up in court thanks to Henry and Latoya's persistence and knowledge of the law. Henry is full of spunk and a joy to do business with. My only regret is that I didn't have the opportunity to thank both him and Latoya in person. read more

Help U Serve, LLC is the best process server in the bay area. I had a complicated federal lawsuit that needed to be served to three defendants asap. They managed to serve them all the same day soon after I sent payment. As you can see they are very busy and it might take a full day to hear back from them, but they are very reliable and professional and wont let you down. I will need to sue again (sadly I have other parties to sue,) and Im confidant they will succeed in any job I give them. Angels ! read more

Henry was extremely helpful, knowledgeable and instrumental in getting an evasive defendant served in a timely manner. He went out of his way and made himself available to accomplish the job and meet the deadline. Thank you Henry! read more

Henry and Latoya are courteous and professional, always picked up the phone, answered every email promptly, went the extra mile to make it more convenient for us, got the job done fast and sent us the affidavit of service right away. Can't go wrong with these folks, what a refreshing experience! (If you guys ever feel like moving, we could use you up here in northwest Montana :-) )Thank you! read more

Henry is awesome. I would use him again and refer him to all. He made it easy and quick.

Very professional, prompt, effective and reliable service at reasonable cost, especially given the challenging situation. Could not appreciate more and definitely recommend and would count on for long term assistance. read more

I am very happy with Henry and Latoya, they provided a prompt and professional service. I am very thankful I picked Help-U-Serve LLC they get the job done fast and I couldnt have been provided with better legal service! Thankful to have chosen them, they helped me so much. I feel so relieved now that I have Contact with Henry and Latoya They are great to have on your side!!! read more

I really appreciate the professionalism, courtesy, and diligence that Henry and Latoya maintained. They helped our law office file and serve documents last minute. The person that needed to be served would not have been served if it wasn't for Henry. If you want something done, and done right and on time, please call helpuserve. They are truly deserving of all the reviews here on yelp. They will be are go-to for court services. read more

OUTSTANDING SERVICE!!! I needed to have brothers, who lived across the street from each other, served, and to make matters worse, they lived in a gated community. That didn't stop Henry! Both men were served within a couple hours of e-mailing him the papers. I would absolutely recommend using Help-U-Serve! read more

This team goes above and beyond. When my simple serve didn't work out they refunded my money. I came back and authorized a stake out serve at a very reasonable flat fee rate. It turned out to be far more time consuming and difficult than we anticipated because the parties were working hard to avoid the serve. Henry stayed the course until the serve was successfully completed. I told him to fairly charge me for the additional hours but he refused saying that he lies in the bed he makes until the job is done. read more

Henry is great. Professional, timely and respectful. I've used his services twice and both times were great.

First off Henry and Latoya are a great team! I had a subpoena that turned out to be a difficult find. She was in and out the office and Henry did not stop until he was able to do the service. Both stayed in contact with me and made me very comfortable even though my trial is very close. Upon service the courts gave me the wrong paperwork that needed to be returned/filed and when I let Latoya know about the mix up, she was very prompt to get me the correct file that the courts did not give me. I cannot stress enough that this is the only service anyone needs to use... period! I am extremely impressed with Help-U-Serve! read more

Once again Latoya and Henry did an outstanding job =) I can not thank them enough for helping me out and getting the papers served. It was not an easy job and on top of that Henry made sure I was save. Thank you both so much Susanna read more