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    Bay Area Process Serving

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

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    3 years ago

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    Bear Flag Process Services

    Bear Flag Process Services

    (23 reviews)

    Civic Center, Hayes Valley

    I hired Sam at Bear Flag to collect a judgement award. He charged me $390. During the time of his…read moreservices, he failed to communicate with me in a timely fashion. When it came time to submit the account number to the defendants bank so that I could collect the judgement award, Sam submitted the wrong account number for the defendant. Of course, the bank wrote that there was no individual by that name. I have been emailing and calling Sam repeatedly for 3 months, begging him to let me know what I can do to remedy the request to the defendants bank so that I can collect my judgement. He has not answered his phone. He has not returned my voicemails. And he has not responded to emails. It seems that Sam has taken my $390 and run. Very upsetting and I plan to file a complaint with California's better business bureau. This is all incredibly disappointing and disturbing to feel taken advantage of by those whom you hire to support you in the Justice System.

    Great experience with Bear Flag. I called up a bunch of process servers to get a quote and better…read moreunderstand the process for how to serve papers for my specific scenario. I've never been involved in a legal dispute, so I wasn't quite sure how everything would play out with the unresponsive person I was serving. After speaking to Sam, the owner, I felt that he was by far the most professional and competent. He asked me questions and understood my scenario, while other servers didn't seem to be as patient or helpful. It seemed like others wouldn't try that hard and would hit the max number of tries, coming back to ask for more money. I felt like Bear Flag would really try to get the job done within the max of 3 times. Sure enough, they did. After they received my papers, they finished the job within 48 hours. Getting the job done, and done so quickly, was a huge relief to me after months of anguish. They followed up with an email and processed the appropriate paperwork with the court within the week. Bear Flag was the most expensive option of all the process servers I talked to, but at the end of the day, they were extremely professional and responsive. I would highly recommend them to anyone who is looking for a trustworthy service to get the job done.

    California Legal Express

    California Legal Express

    (11 reviews)

    Midtown

    good service! had a shady person to seEve bit the stick to it and did the job! I need more…read morecharacters so I'll Say they are a professional company and easy to deal With

    BE WARE! If you are considering using Montana Hull, please be cautious. My experience shows that…read morebeing friendly and eager to help at the beginning does not guarantee competent or professional service. If you do not pay for expedited service do not expect your POS in less than a month. He was quick to take on my cases and collect payment, but the real problem began afterward when accurate paperwork and follow-through were needed. I paid for two separate cases. In the first case, the Proof of Service was delayed over a month, and when I finally received it, he had listed the defendant's previous address as my address, the plaintiff. Because of that mistake, the court now reflects incorrect address information for me. In the second case, the court rejected the Proof of Service three separate times because of incorrect information. This case had specific service requirements, and I repeatedly asked for corrections because deadlines mattered. Months later, the paperwork was still not corrected. One revised version was sent, but the court rejected it again. Instead of taking responsibility, he called me a liar and a thief after I disputed the charges with my bank while waiting for proper paperwork. When I pleaded with him to fix the forms so my case would not be harmed, he responded: I WILL NOT FIX IT, I HAVE SPENT TOO MUCH TIME ON YOUR PAPERS!! He then threatened police reports, small claims court, and demanded a cashier's check before making corrections. HE IS A VERY INEXPERIENCED SERVER AND DOES NOT KNOW THE COURT RULES WHEN IT COMES TO SERVICE. He told me an attorney friend advised him how to handle one of the cases, yet he still could not complete the paperwork correctly. His errors and refusal to timely correct them can potentially cost me the chance to recover five figures for damages due to missed service deadlines. Waiting two months for a Proof of Service is absolutely UNACCEPTABLE. My warning to new customers: if your matter is simple and mistakes do not matter, you may be fine. But if your case is time-sensitive, requires strict compliance with court rules, or depends on accurate filings, I strongly recommend using an experienced professional instead.

    Bay Area Process Serving - processservers - Updated May 2026

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