I was so excited to visit during their highly touted "open viewing" day because I just retired and…read morehave been looking for a small dog now that I will be home all day. Unfortunately, "open viewing" meant looking at these poor animals inside their small cages, which did not even have water, a blanket, or a toy for comfort. Every single dog was stressed and laying on a hard metal floor. Scared dogs were next to ones who barked nonstop. I asked the worker if but they ever got out of those small cages, and she said it depended on how many volunteers they had. It was heartbreaking to see the animals like that without even a towel to lay on or bowl of water. Two siblings had arrived together but were separated and kept on opposite sides of the room so they couldn't even see each other! There is no excuse for that. The worker could not answer even basic questions about ANYA of the dogs, and would not let me meet the dog I was interested in or even let her sniff my fingers to see how she reacted. She refused to have the dog cat- tested unless I had an approved application on file. Why would I spend 2 hours filling out a long, detailed application, attach documents and photos, and bother my references before I even knew whether the dog would be okay with my cats? She told me they didn't want to waste their time if people weren't serious about adopting. I guess it's ok to waste my time filling out a lengthy application for a dog I haven't even met yet. This is NOT the way to find animals loving homes!

Recently came here after hearing about this place from an event website promoting a sale, so I came…read morehere with my family to check this store out and even visit the dogs for adoption. There's only one person working here and it was really busy for that one person to handle. She was really friendly and really knows the dogs and her passion shows. The store itself has a great selection of great products for sale that go right back to funding the operation. We purchased some pictures and other home decor items that were perfect for our home. Great place worth checking out!

Great, caring people! Their hearts are humongous. What great, animal-loving staff and volunteers!read more

I am writing this post on behalf of my sister Mary Jo Cronin…read more She adopted a cat on 2/27 at the Will County Humane Society. They required a 6 day background check on human but we wish they would have done the same on the cat. They provided a free visit. The cat had a slight fever and was taken Crossroads Animal Hospital on Caton Farm Road on 3/2. They inspected the cat and they gave a shot. The vet never opened the cats mouth. On 3/19 exam, the cat was taken to a clinic closer to home. Dr Jenny Kuhn at Mokena Animal Clinic reported that the cat had already lost 5 teeth and recommended extraction of 17 more. Surgery was performed on 4/9. We are grateful that Dr Jenny Kuhn intervened for the sweet cat. We are also grateful that they only charged $400 to extract all of the infected teeth. But the process prior to her was less than humane or compassionate. We hope this story encourages the Will County Humane Society to watch who they partner with for care of the animals they are trying to protect. If Mary Jo had not persisted, the cat could have died from the infected teeth. As a new cat owner, she didn't think to try check teeth and gums.

I am all for rescuing animals, I love animals, and have been a foster for this rescue 3xs now, up…read moreuntil 3 weeks ago. But, according to the mgr. named Kim she stated to me, "Please understand that we are currently in the process of moving out of our facility and are significantly understaffed. As a volunteer-run organization, we are doing our best". Which to me isn't good enough, and at what cost? Bringing in dogs from Kentucky and then selling them for $600.00-$700.00 dollars isn't helping dogs find a nice home. Stop bringing in trucks of animals in until you clean up for rescue. They have had several complaints, just look them up. Even their fosters aren't being taken care of or RESPECTED! Until they can clean up their act, there are other great animal rescues out there.

I had a wonderful experience with Ruby whiskers! I have a…read morebeautiful, energetic, loveable kitty from them. I really respect their entire process and I love that they respond!!! They weren't the only place I tried but they were the only one to respond. they verified me and I was blessed with my new baby boy kitty. I highly recommend Ruby Whiskers!

Wonder animal rescue/shelter Everyone was very nice and…read morehelpful in helping us to pickout a dog to be with us in their forever home. The animals was all in good health and well taken care of The adoption process was easy Enthusiasm of volunteers was very enjoyable in helping us select just the right rescue for us ( I think the dog we adopted actually picked us) I highly recommend checking here to adopt

This is the worst shelter I have ever worked with. When we adopted a dog from them. They not only…read morefailed to mention any medical issues, when within a week we had spend over $500 extra for vet care, they offered zero support. When we tried re-homing the dog to medical issues, they didn't respond immediately until I sent a more stern email about their lack of care/support for the animals they adopt and for the adopters. The response by the owner? Threaten to circulate my families name around. We rescued another dog we've had for over 6 years, and when my sister needed help to re-home one of her dogs, we reached out to the other shelter and they helped out so my sister could get HER dog re-homed, but because they believe I have "rehomed" 2 animals. Even though it's only been ONE pet, the pet they gave us. I will combat any circulation they can try and do and easily provide documentation validating everything. My family (my siblings and my parents as well) have a great history of rescuing animals with multiple shelters in the area and there will be proof of that. But because they stole our money for a dog with health issues that they couldn't be transparent about or offer financial support after gouging us over $500 for fees and training course, that didn't help at all. I will be sure to circulate the bad press about them even further than they can even try with myself. My track record is well established and emails between them, vet bills, and documentation of other very successful adoptions will show that this organization is a joke.

I can't believe I hadn't reviewed Adopt previously. My dear sweet Calliecakes is from this shelter,…read moreso I am forever grateful that they rescued her. My parents saw her at the shelter back in 2012 and texted me her photo (because they knew I wanted a cat), and I was like "yes absolutely I want her I will come get her." And the rest is history -- it's been 11 great years with my bestie (and hopefully many more). And then a year later, almost to the day, my parents were like "hey let's go to Adopt" the day after Thanksgiving and they ended up getting a cat (their second) for themselves. I haven't been back to the shelter since 2013 when I went with them when they decided to get their cat, but at that time the shelter was super nice and they had several rooms where cats could roam free. It was a nice, no-stress situation to be able to sit on a sofa or on the floor and have the cats come check you out. So many snuggles. And I follow them on Instagram and they continue to do great work and care deeply for the animals they rescue. Definitely check them out if you are looking for a new best friend! And now enjoy the cat photo spam/cat tax :)

The dogs and cats are well taken care of by the staff and volunteers. They are friendly and…read moreinformative about any questions you have about adopting a particular dog or cat. There are a lot of amazing cats and dogs here looking for a good home. They offer vet services including spay and neuter at the clinic they have across from the shelter.

The little old lady at the front desk is extremely rude. I will no longer be donating to this…read moreanimal control. There are plenty of others who are appreciative. Such as, Hopeful Tails near by

Lots of dogs and cats here. We have never bought pets, we have always taken in strays or other…read morepeople's pets. Our last cat passed away a week or so ago and we decided it was time to get another cat and the we were sure we wanted to adopt two cats from a shelter. The prices for adopting are extremely fair (low), they told me they try as much as possible to be a no kill shelter, and they are always looking for people to adopt pets. Seems like there were lots of volunteers, but the people I met were top notch and loved the animals. I got to sit in the cat room for as long as I wanted, and they were knowledgeable about the cats and which ones that would be good with other cats and which ones that needed a home to themselves. I went in thinking I was only going to adopt one, but I left with two because there were just too many sweet cats and I couldn't say no to one in particular. I now have two lovely cats that are so happy to be in our house and are already sleeping on our laps and purring away. I just want to thank the staff because they made the whole process of adoption very easy.

I rescued my senior dog from this rescue back in 2020. We loved this dog very much and he gave us…read moresuch happiness for the last 5 years. Please beware of this rescue. Unless it has changed read their contract which states that they will not let you change the microchip to your name, it stays in the rescues name so that if your dog gets picked up by animal control they will charge you if you want the dog back. Quigley was my dog and I put my phone number on his collar but he was a very loyal dog and did not ever run away. My current vet said that rescues aren't supposed to refuse to change the microchip. You pay for the dog...it is yours forever.

I adopted a dog from this center and was told she was fixed. Come to find out she was not and…read morebecause I moved to another state the agency said that they couldn't help but they would take the dog back. Ask for proof of spay and neuter!