Wonder animal rescue/shelter Everyone was very nice and…read morehelpful in helping us to pickout a dog to be with us in their forever home. The animals was all in good health and well taken care of The adoption process was easy Enthusiasm of volunteers was very enjoyable in helping us select just the right rescue for us ( I think the dog we adopted actually picked us) I highly recommend checking here to adopt

This is the worst shelter I have ever worked with. When we adopted a dog from them. They not only…read morefailed to mention any medical issues, when within a week we had spend over $500 extra for vet care, they offered zero support. When we tried re-homing the dog to medical issues, they didn't respond immediately until I sent a more stern email about their lack of care/support for the animals they adopt and for the adopters. The response by the owner? Threaten to circulate my families name around. We rescued another dog we've had for over 6 years, and when my sister needed help to re-home one of her dogs, we reached out to the other shelter and they helped out so my sister could get HER dog re-homed, but because they believe I have "rehomed" 2 animals. Even though it's only been ONE pet, the pet they gave us. I will combat any circulation they can try and do and easily provide documentation validating everything. My family (my siblings and my parents as well) have a great history of rescuing animals with multiple shelters in the area and there will be proof of that. But because they stole our money for a dog with health issues that they couldn't be transparent about or offer financial support after gouging us over $500 for fees and training course, that didn't help at all. I will be sure to circulate the bad press about them even further than they can even try with myself. My track record is well established and emails between them, vet bills, and documentation of other very successful adoptions will show that this organization is a joke.

The little old lady at the front desk is extremely rude. I will no longer be donating to this…read moreanimal control. There are plenty of others who are appreciative. Such as, Hopeful Tails near by

Lots of dogs and cats here. We have never bought pets, we have always taken in strays or other…read morepeople's pets. Our last cat passed away a week or so ago and we decided it was time to get another cat and the we were sure we wanted to adopt two cats from a shelter. The prices for adopting are extremely fair (low), they told me they try as much as possible to be a no kill shelter, and they are always looking for people to adopt pets. Seems like there were lots of volunteers, but the people I met were top notch and loved the animals. I got to sit in the cat room for as long as I wanted, and they were knowledgeable about the cats and which ones that would be good with other cats and which ones that needed a home to themselves. I went in thinking I was only going to adopt one, but I left with two because there were just too many sweet cats and I couldn't say no to one in particular. I now have two lovely cats that are so happy to be in our house and are already sleeping on our laps and purring away. I just want to thank the staff because they made the whole process of adoption very easy.

Me and my fiancée are so happy with our new pomsky. The staff was very helpful and friendly, highly…read morerecommend getting a puppy here.

We had a wonderful experience here. Very professional people. We spent a lot of time discussing…read morecare and follow-up. They patiently answered every single question I had, even though it was a busy day. Our Malshih puppy is super happy, healthy and very cute. Not a single health issue after check-ups. I have a full record of where he came from and the entire experience exceeded my expectations. He's asleep on my feet as I write this. It's not cheap, but we got exactly what we wanted and what we paid for.

I brought my dog here for a follow up (from a previous urgent care visit (different facility) 2…read moreweeks earlier) because he had a ruptured anal gland. I called this clinic to make an appointment and the lady was very nice to me and I was able to get him in....because my dog is a new patient she did explain that there would be a $50 deposit to hold the appointment...I had no problem with that because I found out that it does go toward the final bill of the visit. So, the appointment was set for 10:30...they do expect you to arrive 10 min early....I was actually 15 min early but when I brought him in, they were already expecting him....which I totally appreciated the prompt check in. They checked his weight and escorted us right into the exam room. Kylie (the vet tech) was so sweet! She was so professional and Rocky was very comfortable with her handling him! And Dr. Noyes was great too! She was very knowledgeable and had no problem answering my questions. Checking out was easy and the ladies at the front desk were very nice and proficient. I'm looking forward to bringing my dog here for all of his healthcare needs.

*FOLLOW-UP* More…read moredisappointment from this clinic--and, frankly, more questions about their judgment and ethics. I received the attached letter terminating me as a client, with my negative review explicitly cited as the reason. So, to be clear: rather than addressing the concerns I raised about how my dog was handled, the clinic's response was to fire me as a client because I exercised my right to leave an honest review. What is even more troubling is that the clinic returned my $80 payment for the post-rabies observation. That raises a very obvious question: If the clinic was genuinely concerned enough about an alleged bite to require a rabies observation, why would they suddenly decide they no longer need to perform that observation? Wouldn't the clinic have an interest in completing the observation themselves--particularly for the safety and reassurance of the staff member who allegedly sustained the bite? Instead, they returned my money and terminated me as a client. That is a remarkable resolution to a situation the clinic itself characterized as serious enough to require rabies observation. For context, I brought my dog to this clinic for a routine nail trim. He was taken to the back without anyone asking me about his temperament, behavior, or how he should be handled. Approximately 15 minutes later, he was returned to me with none of his nails trimmed, and I was told that he had allegedly bitten a veterinary technician and therefore required a 10-day rabies observation. This was particularly concerning because the same clinic had administered his rabies vaccination only six months earlier. I did exactly what a responsible pet owner should do: I questioned what happened, expressed my concerns, and shared my experience publicly. Apparently, that was unacceptable to the clinic. Clients should not have to choose between remaining in good standing with a veterinary practice and being honest about their experience. A negative review is not misconduct. It is feedback. If a clinic's response to criticism is to terminate the client rather than address the underlying concerns, that speaks volumes. And now, by returning the observation fee after previously presenting the observation as necessary, the clinic has created even more questions about how this entire situation was handled. I stand by my review. In fact, receiving a termination letter because I left it has only reinforced my concerns and made this experience considerably more disappointing than it was to begin with.

I was there recently. They only had a few cats. This made it difficult for me to find the cat I…read morewanted.

I recently visited the shelter to meet a dog that I was interested in adopting. Her fur was full of…read moremattes and she had been there for at least a week. Not only that, but I was told she will need major dental work as her canines are very worn down. For a dog to be neglected like that is unacceptable. I was going to adopt her and rescue her from the poor living conditions and neglect by this "rescue" but was told no since I had to make the difficult decision to relinquish my cat whom I had for over 3 years because she developed serious behavioral issues and was attacking my family and my dog unprovoked on a regular basis despite doing everything that was advised by my vet and a trainer. Additionally my dog whom I adopted from PAWS three years ago has never had an accident since day one of living with my husband and I. I thought it was odd of them to claim that she wasn't potty trained but now it all makes sense given what I saw when I showed up there the other day. And if that doesn't convince you, the staff there are incredibly rude to visitors. There was an older heavy set woman who handles adoptions who was there that night and yelled at my husband and belittled him for being "too close" to the dog. It was incredibly unnecessary to speak to him in that way. STEER CLEAR OF THIS PLACE!

I took my baby cheddar in recently for a neuter, things went great I picked him up got my recovery…read morepaperwork plus his pain meds. Great people, reasonable!!!

Besides taking a long time to return calls & emails. They perform services on your pet without your…read moreknowledge then charge you for it. They claim they cannot refund or credit your money back. Your treated with a disgusting attitude immediately and cut off from speaking / explaining. They also lie about returning calls and emails (I have proof). They will also yell at you in front of your child & the staff will even lie about being present during your visits. Ive worked in the veterinary & grooming industry for YEARS , this behaviour is not ok. ​

We were desperate and looking for the best trainer in Illinois. We were willing to pay anything…read morefor a trainer to train a German Shepherd dog that was slated for euthanasia by the rescue group. He looked just like my beloved dog that I loved and lost at 16 years of age. We found Max at K-9 Tailshakers and thru research felt we found the best of the best. We had the foster family drop him off. He bit me twice previously, so I knew this was no easy task and the transition would leave me wounded from dog bites. Max worked with him only a week. He was then a totally different dog. The foster family and all of the GS group were amazed and in awe of the work done. Our boy turned into a loving, sweet and behaved gorgeous but still lethal family dog. Max has our total respect and gratitude for taking our doomed baby and making him an incredible companion The education has not ended. We will consider this a process and take him back periodically for training and board. Max is like part of the family now and we feel so indebted for what he accomplished. We recommend him for all creatures big and small. He really trains the human and the dog. You can tell that he truly loves his work and creates a bond with the dog almost instantly. For real ....he is the best. Baby Bear, Javier, Leslie, Scoutie and Pixie

Our experience, and our dogs experiences, have been amazing. K9 always goes above and beyond... the…read moreamazing staff, the training and certification of all staff, the programs and services offered, and how they focus on a safe and engaging environment

Yesterday was the third time we've needed Dr. Jessica to release one of our dogs. Dr Jessica is not…read moreonly compassionate, but she's caring & very competent. We never feel rushed through this process. She let's us take all the time we need. I almost forgot to mention one of the other benefits of in home euthanasia: We have other dogs in our family. After Dr Jessica puts my girl to rest, we have our other dogs come in to say goodbye. My other guys know exactly where their pack mate went. They're not confused & they don't wander around the house looking for their family member. The comfort this brings them is priceless. If you're in need of this service, do call them & request Dr. Jessica. She makes a very difficult time just a bit easier. I highly recommend her!

We recently had Dr. Jessica come to our house after our 15 yr old dog was diagnosed with terminal…read moreissues. You could not possibly ask for a kinder person to help through this process - she explains everything thoroughly, does not rush the process and was great with follow up communication as she even returned our dogs ashes to us in about a week. Would without a doubt recommend her to anyone in need of in home euthanasia.

I attended big run wolf ranch for a family day, which happens once a month during certain months…read more Otherwise you can request a private visit. The parking situation at Walmart had me a little confused because I don't know directions of Southwest.But I was able to find where the busses, which seemed like two would run a continuously. When dropped off, it was a short walk to get to the front to pay your entrance fee. You could use cash or credit. They had a small open field for where they did presentations. If you want to be able to sit down, I recommend coming a little early, otherwise you will either stand the whole time or you can choose to sit on the grass. It's not a very big place.So once you walk around, you kind of see all of the animals, some a little bit harder to spot. It's cool to see wolves and learn a little bit more about that them about the tigers and the bear. They also had silly safari come out to do a presentation which was really cool to be able to be up close and personal with some of the animals that they brought. They do have food that you can buy on site.If you're feeling a little hungry. We did get a raffle ticket, but I have no idea when the raffle was happening as we didn't stay all day .But overall, it was a fun experience.It's so you make it what it is. You catch the bus back to the walmart parking lot where they dropped you off.

Went here for a family day and had a good experience. The bus experience was a bit tricky since it…read morewasn't clear to me which part of the enormous parking lot was the southwest side, however it was a bit more apparent when I saw lines forming after 10:00. When going there and back, it seems like there were 2 busses making frequent trips, so the wait was fairly short for the shuttle. The process of getting in was fairly quick and efficient, with separate lines for cash and credit. Near the entrance, there was a large space for watching presentations, which were fairly well done -- similar to what I've seen at other similar shows. It would have been nice to have some more bench seating, but this seemed sufficient -- with most patrons standing and some sitting down on the grass. The remainder of the facility featured animals scattered throughout different cages, and some chickens running around throughout the farm. During my visit, many of them were resting though at times they would walk around slowly. Some of the smaller animals were a bit more difficult to spot as they would blend into their surroundings. Overall, a fun experience and one of the few spots in the midwest where you'll be able to see several wolves together like this (I believe Wolf Park in Indiana and Brookfield Zoo are the other ones nearby Chicago - with other options in Ohio, Minnesota, and Missouri for a slightly longer trip).