I love this group so much. We had been looking for a pup and we were referred to ARF and I have had…read moreextraordinary service! Everyone has been so nice, kind, and their dedication to their mission is unwavering. I'm so grateful to them for our Louie !!! 100% gold star

I'm not sure that these folks actually want to adopt out their rescue pups. Was approved and got…read morean email stating I was approved. Second email said wait 5-7 days and respond with dogs you're interested in, which I did. Never heard back. Ended up going to a local rescue and adopted a senior companion with special needs to add to the family. Our last rescue we had for over 11 years and we kept in touch with not only his rescue (yearly with donations and events), but with the actual person who rescued him. We are sorry ARF turned out to be such a disappointment with no communication after application approval. But nonetheless, it worked out for us and the rescue we rescued from. I was warned in the therapy dog community not to attempt to adopt from them and they were correct. Hate to leave a bad review since it's all volunteers, but simple communication goes a long way when there are a lot of pups waiting for forever homes out there.

One of the most thorough, honest and up front shelters in the area. They made the adoption process…read moreso easy and I felt comfortable that my kitten was healthy and well adjusted. I would recommend Humane Haven to anyone looking to adopt a furever friend.

I absolutely believe in the importance of finding the right home for an adoptable animal. There…read moredoes reach a point, however, when a screening process is so rigorous that it becomes unreasonable. The people at Humane Haven are completely obnoxious in the way they screen potential adopters, and are pretty much looking for any possible reason NOT to let you adopt a dog. I was wondering why some of their dogs go months without being adopted. I realized that it was not any legitimate issue with the dogs themselves--in reality, it is the people running the shelter that are the problem. If you're looking to adopt a pet in the area, I would recommend the West Suburban Humane Society (Downers Grove), TLC Animal Shelter (Homer Glen), or PAWS Chicago (Lincoln Park) over this group anyday.

They have a survey questionnaire for interested adapters. However, the wording in the questionnaire…read moreis very questionably worded so to speak. It asks what options for clawing are you interested in? I took this to mean these were the options that they had available for adoption, but really it was a trick question meant to completely deny your application. So for any future would be adapters this location will immediately deny your application if you check any of the declawing options. I want to reiterate that I don't declaw my cats and never have, but I have adopted cats that were declawed by previous owners as well as cats that have never been declawed. To anyone who makes it this far and is still looking to adopt a cat or any pet, I suggest that you go to the city Pound. They are far more invested in getting those pets a home because the ones that don't find a home will be euthanized.

2.5 out of 5 Really…read moregreat website with great information about the cats and adoption form. Our first visit was great and we loved meeting the cats and getting information about them. When it came to adoption time we felt like the choice was made, but we felt really unsupported in our choice by the staff when we expressed concerns about the cat we chose. He was clearly not healthy and we made a point to say something and were immediately dismissed. After coming home we were contacted about how the cat was doing and after expressing concerns we were told to not worry, although the behaviors of the cat were VERY worrisome to us. We were told to come back the next day if the behaviors continued, but were met with discouraging manners and very off putting attitudes toward us. We only wanted to make sure the cat was getting the veterinary care it deserved and was heathy but we felt as though WE were the problem for caring too much and were dismissed again. We even called the hotline that we were explicitly told would have multiple people that would answer. We left a voicemail Friday night and no response at all. When we dropped off the cat to the location they called the number and immediately got an answer from them. That shows how much they don't care about the cat's health or the people adopting.

Our sweet sweet lab Marley had to be rehomed and we were devastated - we saved her from euthanasia…read morea year ago but she was aggressive to our family dog we have had for over 7 years. We couldn't imagine her life continuing in a bedroom all by herself any longer, walking them separately and feeding them separately, etc. it was not the life we imagined for our sweet girl. She was adopted the very next day. Although it still hurts to miss her, she has a better life ahead. We love TLC and we will forever miss you Marley and love you dearly!

We did get Max from TLC in July of 2003. He was a wonderful…read moredog. When he passed in 2016, we adopted our Maggie from Hopeful Tails in Joliet ( 2016). Maggie passed away in September of 2025. God bless her. We adopted Meg at the end of September. She was a surrender. Our win! Meg is adjusting. It takes awhile. Thanks, TLC. Barb Thompson

I found this establishment from a referral from my previous kennel because they were already booked…read moreup. Big mistake on their part because I will not be returning to that kennel. This is my new "go to" kennel. On short notice, I needed to leave for a week and CLK was able to get me in. I was able to do a walk through the facility prior to leaving Amber. Since this was Amber's first overnight, I was nervous. I don't like "first time stays" to be a week. I would rather have a single night "starter" but I didn't have time. The staff was very receptive to Amber's arrival and most importantly, they could wonderful care of Amber. She had a spacious kennel and free time that was not group play, but one-on-one with a staffer. Sweet! Per my request, I was sent an occasional photo of Amber. Yes, I am that over protect dog Mom. I am somewhat hesitant to share this hidden gem, but I have to admit I have shared this location with a couple of my dog friends. This is a winner!

This is a family-owned pet kennel with friendly service and reasonable prices! They are also covid-…read moreconscious. It's located in Downers Grove, just past Woodridge (coming from Naperville). We have kenneled our dog here a number of times and have no complaints. They also do a great job with grooming!

We had a wonderful experience with DCAS. We went to see a dog available for adoption. They arranged…read morefor a meet & greet with our dog. A staff member stayed with us the whole time, helping with the dog introduction and answering our questions. In addition to caring staff, the space is clean inside & out and the dog looked healthy & well cared for. This is a great place and I recommend it without hesitation.

I cannot say enough wonderful things about DuPage County Animal Shelter and the amazing staff who…read morework there. From the moment I walked in, I felt so welcomed and cared for. Everyone at the shelter is kind, compassionate, and truly dedicated to making sure both pets and people are happy. A very special thank you to Dee, who was an absolute blessing. She was so patient, helpful, and understanding...answering every question I had with such care. She went above and beyond by making arrangements with the vet for my two kittens, and I never once felt rushed or overlooked. I adopted two beautiful kittens, and knowing they came from a place filled with so much love and support gives me such peace of mind. It is very clear that everyone at this shelter is passionate about helping animals find safe, happy homes, and about supporting families after adoption as well. I am so grateful for all the services they provide and for the genuine kindness of the staff. Thank you, Dee, Dr. Kristen and thank you DuPage County Animal Shelter, for helping me with my two precious "kids" and for the care you continue to give.

At the request of a friend, I sent this organization a check for a donation. Having heard nothing…read morefrom them to acknowledge the gift, I sent them an email for an update which was ignored. I'd caution anyone to consider donating to Starfish.

After losing a beloved 18 yr old furbaby, I knew I found…read morethe perfect kitty who was outgoing and loved dogs and people. Oreo started out in life with food sensitivities - Starfish gave this cutie top notch vet care and continued with wonderful foster care. I feel blessed to have this spunky silly baby in our household! Thank you Starfish for your wonderful rescue efforts and care to these precious fur babies!

I got the SWEETEST little kitten from TAR! ( so did my daughter) However what I was not expecting…read morewas all the info on my kitten and the very thorough folder I got with all her info. I've rescued before and this kittens folder is solid. She even came chipped! It's also very nice to know I'm able to text Kelly should I have any questions. I wish I could give more than 5 stars.

We had an awesome experience with Treasured Animal Rescue, Inc. We found a few kittens we liked…read moreand once we filled out the application and responded to us, we were able to set up an appointment with the foster family for a telephone call, then a video call and finally an in person visit. We fell in love with our baby and were able to take her home with us the same day. She is fantastic and I could see that the foster family took really good care of the animals trusted to them. Thank you Treasured Animal Rescue, you helped make our family "complete"!

I am all for rescuing animals, I love animals, and have been a foster for this rescue 3xs now, up…read moreuntil 3 weeks ago. But, according to the mgr. named Kim she stated to me, "Please understand that we are currently in the process of moving out of our facility and are significantly understaffed. As a volunteer-run organization, we are doing our best". Which to me isn't good enough, and at what cost? Bringing in dogs from Kentucky and then selling them for $600.00-$700.00 dollars isn't helping dogs find a nice home. Stop bringing in trucks of animals in until you clean up for rescue. They have had several complaints, just look them up. Even their fosters aren't being taken care of or RESPECTED! Until they can clean up their act, there are other great animal rescues out there.

I had a wonderful experience with Ruby whiskers! I have a…read morebeautiful, energetic, loveable kitty from them. I really respect their entire process and I love that they respond!!! They weren't the only place I tried but they were the only one to respond. they verified me and I was blessed with my new baby boy kitty. I highly recommend Ruby Whiskers!

I visited Petland in Bolingbrook because I was looking to get a hamster. Unfortunately, the…read moreconditions in the small animal area were concerning. Hamsters, rabbits, ferrets, birds, and guinea pigs were kept in open cages, and employees were encouraging customers to remove the animals' igloo-style hiding places so they could grab them. Many of the animals looked very scared and stressed. Another concern was that the hamsters did not appear to have water available at the time I was there. Small animals need constant access to water, so this was alarming to see. I did end up purchasing a hamster because I had come in specifically looking for one, but I almost decided against it due to the conditions. The container they placed the hamster in was extremely small and made of very thin cardboard. Within minutes she had already chewed holes through both sides of the box. Thankfully I had a shoebox in my car and was able to move her into something more secure for the drive home. To be honest, experiences like this made other pet stores such as PetSmart look much better by comparison. In my experience, they typically provide sturdier transport boxes and appear to maintain better basic care standards for their animals. I hope the store takes a closer look at how these animals are housed and handled. Small animals are often overlooked, but they still deserve proper care, constant access to water, and environments that reduce stress.

Since the local law changed that IL businesses can't sell dogs (2022 I believe), this placed has…read moretaken a toll. The place really keeps limited stock and is geared towards more aquatic pets, birds or bunnies. If you're looking for the basics then you're good but if you're looking to browse at all, then you probably have a better chance hitting a bigger chain in general.