Two of the employees here were both welcoming and very knowledgeable about products. I came in because my jacket started to peel from inside lining and the guy immediately was friendly not placing blame but instead offered a sample of laundry treatment specifically for jacket. Unfortunately I had a feeling it was beyond repair so returned the next day to store with jacket. The same guy was working along with store manager and attempted to locate my item in system but since it was older model Helly Hansen the sku was not able to be found right away. The store manager was extremely kind reassuring me it qualified for replacement just needed to be patient while he reached out for more information. Both at this location apologized for the wait and I explained was just grateful it was covered under warranty as I was about to toss jacket as a loss. The kindness and going above and beyond from each of these employees was a blessing. I occasionally visit Boulder to hangout with my friend and enjoy the scenery so don't mind the drive from Denver, but store manager said he could also communicate with the Denver location if easier for me. I just don't like hassle of dealing with parking downtown Denver so rather make trip to Boulder when time allows. While I do own a couple items from Helly Hansen as well as variety of products from other brands since Colorado is meant to explore the outdoors but after this experience I may need to rethink my shopping as the level of Customer Service was superb form these guys. Please visit this Boulder location they are definitely top notch and stand by their brand. Thank you Helly Hansen for having the best people at your store. read more