August 8th my daughter and I visited to choose doors for a new build!…read more Brian assisted us with our options and choices. It was such a positive and pleasant experience! Brian was so helpful and kind. He exhibited the highest degree of customer service! I couldn't be more pleased with the choices we made! Congratulations Parr on the caliber of employees you have!

Im pretty alarmed to see what a leftover piece of stainless steel flashing is doing. Its rusted…read moreup and after removing the superficial rust there are 2 noticeable pits, and this is just a 16 inch leftover piece we had not yet used, yes its outside, just like everything else that is already installed? I haven't ever encountered stainless steel to rust like this?? I paid $900 for a dozen pieces and I am really questioning the quality? Any explanation for this? Reach out and Ill send pics. Jbail916@gmail.com

I went into Parr Lumber last week, for the very first time, to get 20-8ft 2x4's. When I walked in…read morethe front door, four employees immediately greeted me with enthusiasm! I placed my order, drove back to the loading area, and was quickly loaded with 20, very straight, 2x4's. Thank you Parr; it was a great experience!

Parr is awesome, I bought windows from Kyle and he is a pro. He also made some cost saving…read moresuggestions that I hadn't thought about. I couldn't imagine going anywhere else.

Very nice employees! However, sub"par" product. Make sure you evenly cut each end of Timbertech…read moresince all ends are not square. Treated sub decking boards were different sizes and many were warped. Check your delivery or your deck will be high/low. Deliveries were not delivered with care. Some boards were left face down on my rough driveway!

Although extremely friendly employees, and very helpful, their wood is sub "Parr". Treated wood is…read moretwisted and bent. Timber Tech is bent and twisted and scraped up. The ends are not straight so you have to cut all the ends of each board. Deliveries were not treated gingerly.

I used to like them a lot, but now they seem to think I'm obligated to buy 2nd grade lumber and pay…read morepremium prices. "You can't just pick the best lumber and leave the worst." I think if I'm paying for premium lumber, I expect premium lumber. I think their problem is with the mills they're working with. If the mills are send in them lumber with warps, twists, shakes, cracks, and so on and charging for all first quality, that is not my problem. At least put it aside and give a discount. Edit: They called and apologized which I think earned them a gold star and my continued business. Good on ya, Parr.

HORRIBLE COMPANY. My husband was a slave to them for 4.5…read moreyears and after he returned from paternity leave today they fired him with little to no reasoning. If family values matter to you DO NOT SUPPORT THIS COMPANY. The only thing that matters to them is the bottom dollar. They said "the company is struggling" YEAH f ing right. So you fire the man who just had his third child who mind you has been in the hospital twice now with medical complications? The man who has worked so hard to prove himself and time and time again after promises of a raise you give him NOTHING. BS. PARR LUMBER SUCKS.

Very nice friendly service and staff. Highly recommend this to anyone building stuff.read more

This is a customer service review. Back in August a truck from Parr Lumber was making a delivery…read moreto my neighbor's back yard which backs onto my street. The truck turned around in my driveway and hit my mailbox, smashing the box and knocking it off the post.. My neighbors sent photos that day to the reps they had been dealing with and I spoke with one of them the next day and was assured I would hear from someone within a couplecof days. In the meantime, I had no mailbox and was given a notice from the post office that they could not deliver my mail. I did not hear from anyone at Parr so I called after 3 days and asked if I could just buy a replacement andcsendcthem a receipy. "Absolutely: So I bought a new box and bracket and texted the receipt. 2 weeks go by and I call. So far everyone has been very friendly but no one has said they are sending a check or apologized. The rep was annoyed (probably because he had passed it to his boss) and said I should call the boss. I did. No reply. So I called the rep again who says he's busy, the boss is busy and they have "95 more important things to deal with." So I call the store and ask for customer service. After exp laing what happened, I get a call from an assistant manager who assures me he will send a check Thursday - He was very nice. it was Monday. Then he tells me no incident report was filed and asks me to email him the receipt. I do, along with the photos. He replies asking for my address. I send it. It is now nearly the end of October and no check, no phone call, no apology. So, it seems the people at Parr Lumber are well trained at being kind, with one exception which I can forgive, but they do not follow through or follow up. Very disappointing experience.

Parr is my go-to for many of my home projects. They do have a smaller branch close to me near the…read moresunset Transit Center but I often find myself at the Hillsboro store. I've been coming here for many decades and they never disappoint. Locally owned and prices and stock is comparable to the big box stores. Staff is always very helpful, something you don't often get at the big box outlets. Very handy just off the Sunset Highway at Cornelius Pass. Ample parking.

Apparently women only visit this location if they are looking for the restroom. Finally caught the…read moreattention of a male sitting at a desk between the women's and mens restrooms. I told him I had a question, his response? Are you looking for the restroom? No, I'm looking for roofing materials. Told me they don't have any to look at. What year is this? Only men come here for actual building materials?

I had an awesome experience. Affordable. Friendly. Knowledgeable. I look forward to returning in…read morethe future.

I just cannot say enough nice things about Patty King. What a lovely women, and so easy to deal…read morewith. I bought a brand new home 2 years ago, and have had some issues twice from my kitchen cabinets and she has not only been incredibly helpful, but made what I thought was going to potentially be a stressful situation so much better. When I had to contact her a second time, she remembered me, and was so happy to call me back. I am just blown away by the incredible customer service. Thank you Parr!

As a professional builder and local contractor, we have exclusively used Parr Lumber for all of our…read morematerial orders. We terminated our partnership yesterday after several complaints from homeowners about the severe lack of quality in both the lumber delivered, and the way it was delivered. Material orders were thrown over fences, Constantly wrong or missing items, And incredibly rude and unhelpful delivery drivers. Yesterday one of the delivery drivers was so rude. The homeowner called us crying demanding to cancel the order because how rude and disrespectful the Delivery driver was. We will be taking our business of 200 + projects a year to a more professional and reliable lumber supplier. I would STRONGLY Recommend going with a different company for your lumber needs. I would recommend Conrad lumber or Sherwood lumber. Just think if they're willing to screw me over with no hesitation and I send them hundreds of thousands of dollars in business imagine what they will do to you.

Read that their customer service was poor but went anyhow and found out for myself! Went out to…read moretheir yard and was closer to getting hit by the fool on the forklift than being acknowledged as a customer. Will never return. Thank you Home Depot and Lowes for what you do!

Great place to go for specialty items the bigger stores don't carry…read more We're DIYers and have come here for a special color of high end caulking...they always have what we need in store which is a huge plus. And it's cheaper to come here than buy online and pay for shipping! The staff is very knowledgeable and can order items for projects if they don't currently have it stocked in the store or warehouse. The turn around for ordered items is pretty quick too! They have their own parking lot out front. Will Call is located in the back. Service here is above par! Highly recommend.

Greta staff and advice from the support team. The people who pull your material are very nice and…read morehelpful

Came here for a pressure-treated facia board and wasn't too happy with the customer service…read more Came into the store and the gentleman at the register did not seem overly pleased to be interacting with anyone. he gave me my ticket for the Callin order I had and didn't say a word I had to ask where am I supposed to go for it and he told me just go to the warehouse. Upon arriving at the warehouse, there wasn't any sign saying where to stop or anything. The gentleman came up, took my ticket and told me to go park in the shade. I immediately rolled up to which was pretty large. After Hanh came up and said I told you to go to the shade and pointed forward in which there was multiple shaded spots. I pulled up to the large shade spot, the driveway off to the side, which seemed like a good loading spot. Apparently that wasn't the shaded spot he was talking about. He referred to a spot right next to the shelf. When I came out of the car, the gentleman looked annoyed being like I told you to go to the shaded spot and I replied there's like five shaded spots you need to be more specific and he just walked away. Overall a grouchy bunch.

Super helpful and friendly. Have ordered lumber several times and gone into the store a few and…read morehave only had really positive experiences.