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    Services - HelloTech

    Desktop computer body repair

    Desktop computer support

    Device support or repair

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    Home theater calibration

    Home theater installation

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    TV mounting

    Video game console support

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    Recommended Reviews - HelloTech

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    HELLOTECH CSI = 0
    Rick J.

    Having joined as a "member" the concept seems great... which it is until you have to deal with the human element and not knowing who the hell is going to come to your home. Without eating more of my time I will say to the YELP community, spend a little more time and hire a professional or experienced expert to have your work done, unlike UBER these installers can have zero experience and you cannot see their experience level or feedback from prior jobs. Since I don't know their hiring practices, be aware anyone could be showing up. Since, I have gotten a little lazy, I don't mind paying people to do some of these simple tasks, like install a Nest Doorbell or TV mounts. I will be brief: Ordered three TV mounts to be installed which I purchased at Costco, simple and straight forward. First installer wasted a day of mine as he was a no show and called a few times with excuses. Then he rescheduled himself for the next day but wanted me to pay him direct with Venmo.. odd? well I rolled with it but again a no show the next day but I found out he marked the job completed, total dick move like no one was going to find out ! So investing more of my time, had to tell HelloTech the installed never showed up but they billed me $218 for each mounting Job when it was supposed to be $69.00, I know I can disputed my CC if needed but just wanted the OLED TV's 77", 65" and 65" mounted so continued as it is a two person job. After wasting more of my time, finally got the no show taken care of and new installer showed up on time the day promised, yeah!... only to find he had no idea how to measure, hang a TV correctly, and did not have the correct tools like a F'ing stud finder. After doing his exploratory drilling looking for wood like 30 holes, I lent him a stud finder and other tools and showed him how to hang a TV, not his fault, HelloTech needs to train expert level people. The kid spent 7 hours trying his best but after redoing some of his work we got it done, correctly but I have some wall repair to do. This should have been a 2-3 hour job max. They were also going to install cable concealment boxes but they only had 1 1/2 pieces when on site, but I won't even go there, I will do it myself. After another 20 minutes got the billing issue resolve I think, and I will say their customer service reps on the phone are quick and efficient... HELLOTECH: Please train or get expert level people and pay them, it is okay to charge more as this is a great business model, but at the moment it is kind of like UBER hiring people without a drivers license and hoping they don't crash. This is a great concept but I will never use them again and would warn my fellow YELPERS beware, if it seem too good, simple, and convenient to be true, it usually is and it was...

    We fixed the wiring (see black wiring), the unnecessary wiring is from Hellotech in white (not exactly concealed or subtle)
    Naureen I.

    I wish I had read these reviews before booking a shoddy tv mounting service for $340+. TV Mounting Experience: an inexperienced technician came out and spent 3+ hours trying to mount our 55 inch tv over the fireplace and conceal the associated wires. In the end, the tv was not centered and the technician told us that it was not possible due to stud placement. This was completely inaccurate- another repairman who came to help us install our thermostat noticed the TV askew and promptly told us that the mount used was super cheap and meant for smaller TVs. A rectangular bracket would allow for centering of the TV, which was never offered to us by Hello tech. Now, let's talk about the concealed wiring, completely unnecessary routing of the TV wires has led to the Sheetrock being exposed after removing the wire encasements. There was a random screw left in the wall that was half out. The mantle was completely dusty post screwing of multiple holes (never used). I'm all for giving new technicians a chance, but not if it results in such shoddy results. I also hate being taken advantage of! Technicians shouldn't lie to customers saying the TV can't be centered. Just admit that you don't have the proper mount handy and you have to reschedule. Customer service: I tried so hard to give Hellotech the benefit of the doubt by calling and emailing frequently since 1/11/22 but I kept receiving the same generic response that it was a "level 2 escalation" and a representative would reach out to me in 24-48 hours. Given that it is 1/29/22, this is clearly not the case. I don't know what to do at this point. I keep asking for a refund, but I've found this entire experience distressing. I keep hoping they'll prove me wrong but the wait continues.

    The mess they left me with

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    4 years ago

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    6 years ago

    Rhaif was wonderful and did the job perfectly. He placed my wall mount with no issues. Very friendly, punctual, and communicated effectively

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    4 years ago

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    8 years ago

    Helped installed Ring Pro Doorbell. Very Professional. Cheapest quote. arrived on time, got it done. No issues.!

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    8 years ago

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    6 years ago

    Super fast. Super friendly. Very professional and followed covid mediations. Called me as soon as he was about to head on over

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    9 years ago

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    9 years ago

    Kavir was friendly and knowledgeable. He was patient to answer my questions and very helpful.

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    6 years ago

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    Page 1 of 2

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    I looked for the only mobile tech support I knew online, and found Geekatoo as a less expensive alternative.

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    Ameritechs

    Ameritechs

    4.6
    (16 reviews)

    Excellent Work on Our Access Control System!…read more I am very impressed with the service we received from Ameritechs. They came in to handle the wiring for our current Access Control Unit and did a fantastic job. They were thorough, testing every single lead to ensure everything was wired correctly. Thanks to their expertise, all of our strikes and doors are now functioning perfectly within our system. Professional, efficient, and highly skilled--I would definitely recommend them. Thank you for the great work!

    The problem started when Ameritechs installed 10 cameras on my home camera system and did not…read morerecord the passwords or give them to me. I don't know anything about cameras and passwords so I didn't know to ask. When it came time to change the NVR, I was told they don't have the passwords and will charge me $750 to retrieve them from the cameras. I shouldn't have to pay for something they should have provided in the first place. Chris came over for $50 and examined the cameras, the analog ones that needed to be replaced, and suggested a new NVR. I got an estimate for $3030 to replace 3 cameras and the NVR and reconnect existing cameras to NVR. Without NVR it was $2130. There were no details about specs for the cameras or NVR. That's like sending a customer an invoice for $30,000 for "a car." People generally want a little more detail about what they're getting. I asked that they first just come out to retrieve the passwords for the 10 cameras, fix camera #7 that stopped working, and fix a screw that their tech stripped when he installed that camera. They said they wanted $750 to retrieve the passwords. They also wanted to charge $129 for someone to come out again and look at the cameras again, when I just paid $50 for Chris to look at them. And I maintain that I should not have to pay for something that they should have provided to begin with. I asked how many TB was in the Uniview NVR as the estimate didn't specify. The first time I was told it "supported storage" of 16TB to 32TB. Next email said the NVR comes pre-installed with 4TB storage. Next email said the NVR on the estimate does not come with any storage - they planned to reuse the old hard drives from my existing NVR - but no one ever asked me about that. Those drives were at least 5 years old and at end of life. If I wanted new hard drives, it would be an extra charge. I asked if cameras were 4K (the estimate only says 4MP). Finally, was told they would be 2K at $140 each. I asked about the warranty for the equipment. They said it's manufacturer warranty, not theirs, but didn't know and never said what it was. Isn't that something that every buyer wants to know? What is the warranty! Next estimate added $200 to reset the camera #7 that was not working, plus $750 to reset the other 10 cameras so I would have the passwords plus the $3030 for 3 new cameras and NVR - so $4624. And that probably didn't include any hard drive for the NVR as they were going to reuse my old ones. I got a lot of other confusing emails from Kanani interjecting things we never discussed like suddenly asking me if I wanted a hybrid DVR. I don't need a hybrid DVR. Then Kanani thought I wanted Uniview cameras. I never said that. Every time I asked a question, I got a different answer. Every time, the price got higher or didn't include some component that would be extra. I had another company come out to try and reset the camera passwords. He said that brand of camera TVT (Shenzhen TVT Digital Technology Co., Ltd) is difficult and takes 45 minutes to reset the password for each camera and get it onto the Avalonix XVR (which is why Ameritechs didn't want to do it either). He said it would be cheaper to replace the cameras with new 8K cameras. So, the 10 cameras that I just paid Ameritechs $4,439 to install in the past two years are now worthless. That doesn't seem like good customer service. I feel I was taken advantage of - I'm a senior citizen now and a woman alone and always a target to be ripped off because I don't know what I don't know. I think we might end up in small claims court because I really got screwed over. I don't have energy for it but some things you can't let stand.

    Home Bright

    Home Bright

    5.0
    (1 review)

    Outstanding experience from start to finish. I had wireless access points and in-wall Cat6 cabling…read moreinstalled in my two-story home, and the quality of work was top-notch. The team was quick, communicative, and very professional. The installation was clean and well-organized, and they made sure everything was cleaned up afterward. They also offered a military discount, which I really appreciated. Chris took the extra step to verify all the Cat6 cables were properly installed and fully operational before finishing the job, which speaks volumes about their attention to detail. Highly recommend if you're looking for reliable, high-quality home networking work.

    From the owner: At Home Bright Renovations, we’re passionate about turning your house into a home you’ll love. With…read moreover 15 years of experience in low-voltage solutions and home theater installations, we specialize in creating custom spaces designed to fit your lifestyle. What makes us stand out? It’s our personal approach – we take the time to listen to your needs, work with your vision, and deliver results that go beyond expectations. Whether it’s setting up the ultimate entertainment space or enhancing your home’s connectivity, we pride ourselves on attention to detail, reliability, and exceptional customer service. Your satisfaction isn’t just our priority – it’s what drives us. Let us help you bring your home to life with innovation and care!

    HelloTech - itservices - Updated June 2026

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