We used to be regulars at this restaurant starting around June, and it honestly used to be great. There was even a server who caught my eye with how friendly and attentive they were, which is what first turned us into regulars. Back then, the servers were nicer, fast-paced, and actually seemed to care about the experience. Unfortunately, the restaurant has really gone downhill. On our most recent visit, the service from Kiara and another server who seemed new was VERY disappointing--they seemed uninterested, slow, and rarely checked on our table, and the food came out late and cold. After being loyal customers for months, it was frustrating to see such a big decline, and we don't plan on returning anytime soon. read more

The food was absolutely amazing. From the flavors to the staff this place is great! [[HIGHLIGHT]]Brought my whole family and we really liked it.[[ENDHIGHLIGHT]] read more

I always have a great experience when I come to this local sushi spot. We came here on a Sunday to grab some dinner, and we were seated right away. They took our drink order immediately and brought those out quickly. I ordered the baked crawfish roll, and it was delicious. The roll was the perfect amount of sweet and savory. However, the house roll I tried stole the show. If you're interested in a fresh roll, try the house roll. I am definitely ordering that next time. My other friend also ordered the Volcano roll, which, if you're looking for an actual show, this is the roll for you. It came to the table on fire. The atmosphere here is always relaxed and chill. It's also very cute inside. They play music videos and the music is always fun. They also had the football game on, so that was nice. Overall, it's a great spot to come to for your sushi needs. read more

Hello Sushi - Baked crawfish roll - Japanese Near Me - Redlands, California

They gave me vegetable tempura rolls with no eel sauce and didn't give me the drink I ordered online. I'm so disappointed and frustrated. Don't waste your money here read more

Hello Sushi - Vegetable tempura rolls with soy sauce instead of eel sauce - Japanese Near Me - Redlands, California

Unfortunately this is the worst sushi I ever had. Sushi is one of my favorites foods and quality matters. This is the lowest quality from the rice to the fish to the sauces. They had a deal going on 3 rolls for 22 so I figured to try it out since I was in the area. I wasted my money on this food. I feel bad for anyone who comes here and wastes their money too because there a lot of better sushi places around. I honestly don't even understand how a place like this can still be open. read more

Hello Sushi has been in this location for years and years. So when you are looking up a specific food review, please note when it was written. The location is set back from Redlands Blvd and not readily visible. We were there mid-week and seated at 4:45 pm - being among a few customers the service was attentive and our order came out quickly. As you can tell from my interior pics the atmosphere is inviting. There are plenty of TVs and the menu offers plenty of beverage choices. We started with a small cup of Miso soup. For $2, it was appropriately sized. The flavor was as expected. We ordered the Three Amigo Tempura Roll and the Fire Cracker Roll. Overall, it seemed to us that their flavorings tended to be sweeter (not necessarily sweet) than other restaurants' sushi. Both of our Rolls had Spicy Tuna, but it wasn't as spicy as other restaurants'. Not saying this is good or bad, but an observation. The shock n' awe moment was the delivery of the Three Amigo Tempura Roll, see my pic. You're looking at a mountain of tempura onion rings covering a California Roll with Spicy Tuna. The foundation of the California Roll was fairly basic, filling and somewhat mild flavoring. The Spicy Tune was plentiful and had a bit of heat and kick. The sauces added some creaminess and another heat component. I liked the Tempura Onions as a great crunchy compliment to the soft textures of the roll and ground tuna. The slices of the roll varied. Some bites were quite large and almost unmanageable (particularly in public). The Fire Cracker Roll was basically the same roll as in the Three Amigo. The sauces really helped with the flavoring. The scallop was a really nice touch of rich flavor. read more

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We've been coming here to eat sushi for years. Seen different owners over the years some good some bad. Our favorite owner was Tony and his wife. After he moved his business to Chino we stopped coming to Hello Sushi because the food was no longer good. My husband and I recently saw they had a 10 year Anniversary AYCE lunch special for $28 so we said let's try it! We didn't regret it! The service was great and the sushi was DELICIOUS and the waitresses were AWESOME! I asked the waitresses if there was a new owner and all she said was Ted took over. Ted your doing a great job I forgot to take pictures of our sushi but I will next time. I totally recommend this place for sushi. read more

I'm so sorry to even say this. But this was the worst sushi I ever had. Ordered takeout and the rolls are so unappetising we literally had to throw them away. We got spicy salmon and cucumber. The salmon rolls were rolled atrociously. And the cucumber literally tasted like soap. Didn't get any ginger or wasabi. Went to McDonald's and tossed most of the meal. Super super super disappointed considering how much $ that way read more

The food was okayy, but what stood out to me was the kindness of one of servers with blonde hair and piercings. She had such a welcoming attitude which made the experience a lot more enjoyable. :) read more

First this place used to be our favorite spot until tonight. The service here is horrible. We ordered the 3 rolls, and some appetizers. We received the three rolls and no appetizers. Until we finally asked for them and they were packaged to-go. We tried the baked muscles which were COLD. I asked them to take it back we didn't want them anymore since we waiting over 30 minutes to get our appetizers. And to see it on our bill that they charged us for them. Then my husband asked them about it and to remove it because they were cold, the waitress Lily was arguing back and forth with him about the charge. Come to find out they charged us for the ONE we ate. WHICH WAS COLD. I was so upset about it. I'll actually never come back here again. read more

My last review of this place was disappointing since I reiterate this *was* my favorite sushi place... My wife decided to give it another shot and placed an online order in advanced and the order confirmed that it would be ready by 2:30. As I write this the time is now 3:05pm and we're *still* waiting for them to complete the order. The restaurant has one table and again, just like the last time we ate here the sushi chef is dragging his feet. I'm done with this restaurant. read more

Wait staff was very helpful. We arrived at 6:00 and ordered 6:30 and did not receive our full order until after 8:30. The bento box sat in the back waiting for the sashimi until we asked for it to come out separately. The chicken was cold. After asking 3 different servers (over more than an hour) the sashimi still had not come out. The manager refused to speak with us. I have to stress that the wait staff did their best with poor assistance from the kitchen, sushi chiefs, and most of all the manager. More than disappointed as this was my daughter's birthday and it was her food that was mishandled. read more

Hello Sushi - Japanese Near Me - Redlands, California

Just average tasting sushi but service was great. We went as a large group mid day and everyone was happy with their meals. Some interesting rolls, but needed more sauces. read more

Food was alright lacked flavor. The food took forever because the chef completely skipped our order. [[HIGHLIGHT]]The place did have a nice Asian themed inside thought.[[ENDHIGHLIGHT]] read more

We love coming here! Delicious Sushi and friendly service! Love the house roll, all baked rolls, and the crazy salmon is a must try!

Worst place for sushi in Redlands. The quality of food and service was disappointing. Our server Jasmine did her best, it was the staff be hind her that was horrible. The cooks do not know what they are doing. Couldn't even guide her with correct information about our food that was served to us. I will never eat at this location again. I want to make clear that our server Jasmine was not at fault. Whoever trained her did a poor job, shame on the staff at hello sushi. I tried to let her know but I can see she was nervous and did not want to communicate. I paid the bill and left. I could not leave a tip knowing that the staff behind Jasmine would take there cut from her, when they did a terrible job. read more

Hello Sushi - I couldn't get an answer to what was served to us. All I know I didn't eat it. And the presentation was less the par. - Japanese Near Me - Redlands, California

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By far the best experience ive had with all you can eat sushi. Our waitress Jasmine was so wonderful and kind it made our night. Highly recommend coming here for the service and the food quality. Great job thank you for the memories. read more

Hello Sushi - rainbow roll and ramen - Japanese Near Me - Redlands, California

I came in with my boyfriend today and we sat down before a whole family came in and some more people. Everyone got their food before us. We ordered all you can eat making us wait 20 mins for our other rolls while everyone who ordered after us got their food before us. Seems like it's the same guy every time and the owner a lady knew everyone was getting served before us too. So disappointing read more

I have to tell my friends about this place. I asked for a recommendation and I was told to try the Cajon Philly. I just got 2 rolls and it is no doubt the best food I've ever had. Absolutely delicious. Went great with a Dr Pepper. I'm usually all about steak but this roll completely changes that. It's so good!!!!! You won't believe it until you try it. It shattered my expectations. Thank you so much for the suggestion. read more

Hello Sushi - Cajon Philly. - Japanese Near Me - Redlands, California

Got AYCE for $38.05 on a Friday night. Service is quick and the servers all seemed nice. The sushi (2 piece) is very good! My favorite was the Cajun seared salmon and albacore. The Handroll was small but since it was part of the AYCE menu I didn't mind, probably wouldn't order it on its own. I tried half of the sushi and everything was fresh and yummy. They have A LOT of options for sushi. The only thing I didn't like was you only get two rounds. So the second round was tricky I didn't want to not order enough nor order too much. Besides that I will definitely be coming back! read more

Hello Sushi - Japanese Near Me - Redlands, California

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I ordered food tonight through Ubereats. My order was missing 2 rolls. I called the store and the woman on the phone said they did indeed forget to give me my rolls. I asked her if she could please notify ubereats of THEIR mistake and have a driver get it. She told me that she wouldn't do that and I would have to come get it myself if I wanted them. I asked her if I could just get a refund. She was very rude and flatly told me no, that that's between me and ubereats. Basically not her problem. She was unapologetic about screwing up the order and just didn't care to resolve things. On top of that, the rolls we did get were not rolled well and were falling apart. Over all, not ordering from here again. The woman on the phone could have apologized and I'd still be a customer. read more

Zoe at Hello Sushi is fantastic! Super friendly and helpful. She recommended the Jessica Roll, and it was amazing! Definitely ask for her when you go. Willing to be a returning customer based off the service I had and the food read more

BEWARE. We ordered online through THEIR website, showed up 20 minutes later, and the girl says that they never "accepted" the order. Well, when we placed the order, it charged my card and sent us a confirmation code, so I guess I'm not aware of any additional approval that was needed. Stupid. After waiting an additional 30 minutes, we thought we received our order. When we got home, we realized an entire roll was missing. After calling the restaurant and speaking to multiple people who at one point told us "you need to come back after we're closed to speak to the owner". Yeah, that's totally how I want to spend New Years. The last guy we talked to before hanging up said "if you want to talk to the owner and get a refund, you'll need to bring back all your food." This place was amazing with the old owners years ago, now it's a joke. Will not be returning (was a NYE tradition) and will be filing a claim. Also, the sushi that we DID receive is nothing like it used to be. With so many great options in Redlands, you'd be wasting your time with this fraud. read more

Being a local of Redlands since middle school this spot was pretty much it when it came to sushi.Incoming random fact :This was the very first place I ever had "Raw" Sushi (Salmon)with my then gf now Wife.As I mentioned in previous reviews we've frequented this spot thru the years with different owners.Taking shots and getting tipsy with some.As of now tho...This place has went downhill...like Banzai!!If u want rice then this is the place for you becuz you'll get plenty of it.The rolls&chefs have changed for the worst.Sloppily made rolls with a "they'll eat this attitude" showed with the presentation of rolls.Freshness and ingredients also were questionable.Like ain't no way my Salmon skin hand roll was actually Salmon skin...Server's were nice but the sushi definitely was not.Sad...Many memories made here so it pains me writing this 1 star review.Mean spirited u say? Come here waste time&money and you'll do the same. read more

Super friendly staff, and great quality fish. Seared escolar was really good. Will definitely be going back!

Absolutely, DO NOT RECOMMEND. This restaurant belatedly STOLE $81.52 from me. My husband & I ate at Hello Sushi on May 6th. The food was enjoyable but service was slow. As we checked out the waitress arrived at our table with a portable card reader. My husband paid our bill and removed the card. Our waitress told us that he removed the card too soon and to enter it again (we did not receive a receipt). We paid the bill, tipped $5 (the service was not good) & left. My debit card was charged $81.10 and $87.52. I called Hello Sushi 6 different times. Every time asking for a manger or the owner. Never being able to speak to either. On my final phone call they told me that they can only find one transaction In their system. I offered to drive one hour to their restaurant and show them my bank statement or send a copy via email. Taylor, the employee I spoke to was on the phone with me. The owner standing next to her refused to speak to me. (Taylor would tell the owner what I was saying & would relay what he said to me) She told me the only thing that I can do is dispute it with the bank. And they will not give me a refund even if I come in with my bank statement and prove to them I was charged twice. I asked when the owner would be in to prove the charges. Taylor would not give me a time the owner would be in. Even if I dispute it with the bank Hello Sushi will still profit both charges. I do not recommend supporting a company that lacks integrity. read more

Hello Sushi - Japanese Near Me - Redlands, California

Fresh rolls, tempura rolls and baked rolls are excellent. There have unique rolls with unique combinations that are mouth watering and tantalizing. I was concerned because the yelp review was a lowly 3.4- I am beyond happy I gave this place a shot. I cannot express how delicious the Ocean Blue Roll is! The Spider roll with deep fried soft shell crab is classic. The Volcano Roll is smothered in scallops and mushroom-- never heard of this but my my my it's fabulous. Baked mussels is a classic as well for a starter and baked perfectly. Drives me nuts when I go somewhere and they bake them too long. Not here! Perfection! Cajun Philly is another unique combo that sounds strange but is taste-buds mind blowing. My husband loves salmon! The salmon, Philly meat and cream cheese with cajun spice is simply scrumptious. I definitely will be back. They also have an all you can eat menu but you don't get the specialty items. Secondly, our server was a sweetheart. We really couldn't ask for better when we were craving sushi. What a little hidden gem! read more

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Good food - Bad service. Customer service is bad, servers are not informed of the menu items, have to double check for utensils, I've had missing items and had to go back in and the girls have no idea what to say and take forever to get the item they missed in your order. No apology. Food is just tossed in bags, more than once. I don't go for myself anymore. Only pick up for my husband. If you want good service, I would not recommend. read more

The service and ambiance of Hello Sushi is adequate. The sushi on the other hand is not to write home about. We ordered a rainbow roll, baked scallop roll, mix tempura with all veggies to be zucchini and edamame with salt. I requested a Coke. First the edamame were so soft the beans were mushy, our mixed tempura came with all zucchini and when we reminded staff it was mixed we received 1 shrimp. The rainbow had a good taste but the tuna on top was a light pink and kind of mushy. Finally, our baked scallop roll came and I almost gagged. It literally looked a pile of rice with a few scallops and soy sauce haphazardly thrown on. Pass on this restaurant. Won't be back. read more

Hello Sushi - Japanese Near Me - Redlands, California

The food was good, it's very consistant .. I like that very mich .. the service was really good aswell, the lady who was here was super attentive and polite .. the ambiance was good, the music theh play is enjoyable .. I've been comming here for over 9 years and I will continue to keep comming back read more

Hello Sushi - TNT Roll Sarah Roll - Japanese Near Me - Redlands, California

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The food was ok at best but the worst part of this restaurant is the service. They grill you before you even order about their all you can eat policy and if anyone in your party does not want the all you can eat they have to be separated from your party and sit at another table. Then to top it off they charge you an 18% service charge for parties of 6 or more even if they separate your party! The servers are bipolar and rude! DO NOT WASTE YOUR MONEY! read more

My husband and I did the all you can eat and it was very filling. We thought the sushi would be in smaller portions as that's what we are used to when we do all you can eat but it was a lot of food still. Most appetizers are included as well. Definitely will be coming back it was delicious read more

Horrible! We've been coming here for years. Less and less as time passed cause every time has been bad. We always kept trying to give them a chance or thinking that it was just a bad day but today made it official. There was sooo much wrong at dinner today but the one that did it was our tempura rolls. They forgot about 2 of our tempura rolls. We had to wait over 30 mins for those after finishing our other 4 rolls. The weird thing was that they were cold and soggy...instead of warm and crunchy. So disgusting. I couldn't eat them. Felt horrible giving them my hard earned money. We only decided to come here because Sushi Train is officially closed down and Meiga was packed. We do not recommend Hello Sushi. It's sad it has gone down hill. They have no pride in the way their restaurant looks or in their food. read more

Great find while visiting Redlands. Felt very authentic. Staff very friendly. The grade of sushi is high quality and their bento box is a steal for sure. Will be back to visit when I'm in town. read more

I was there with my mom and we were at the bar I saw a chef cough in his hands and didn't even think about washing his hands I lost my apatite and we never came back read more

The food is generally pretty good. not as good as Nico Nico, but they do have an all you can eat option. [[HIGHLIGHT]]Today it was as busy as I've seen in years.[[ENDHIGHLIGHT]] it's their 10th Anniversary and they cut the AYCE price by $4.00. But be ready to get hit with a $1.00 charge per every piece you don't eat. we were charged a "chef's special" for $6.00 and when I asked what it was for I was told for the leftovers we didn't eat. we only ordered one round of food and they brought us a roll we didn't order. The waitress apologized and took the check back to fix. When she returned she added another dollar to the bill! So when I asked to speak to the manager she said they don't have one and the owner doesn't like to speak to customers when or if he is there. Thats a new one???? So she screwed herself out of a 20% tip to charge $7.00 on a $100+ bill. stupid meets stupid I guess. I will take my business elsewhere where it is appreciated and ownership wants to satisfy guests. SAD PLACE can just fade away I guess. read more

Came here for a dinner night out with my cousins for a little get together and it was one of the best experiences ever. Staff was amazing! Shout out to Adri she is an amazing young girl and deserves everything she works for. Food was excellent and well cooked it had me thinking I was eating at the best restaurant in the world. [[HIGHLIGHT]]Plus music was great honestly whoever was controlling it deserves a raise!![[ENDHIGHLIGHT]] Happy 10year anniversary I wish more great things on this business! #gottoloveit! read more

I've been here off and on for almost 10 years and it's one of my favorite AYCE spots. But last Sunday I went in with my 5 year old daughter (it was my 1st time taking her). I got her a combo plate and I ordered AYCE. We waited for our food and her plate came out, but nothing came out from my order. I didn't think much of it until a few more people started to show up and were getting their food before I got my first round. I waved our server over and she asked if we needed anything. I said, "yes, my first round. My daughter is almost done with her plate." The server apologized and came back and said they're starting your order now. It had been about at least 30 minutes by this time since I placed my initial order and noticed people around us were getting their food a 2nd time. I asked them to go ahead and cancel my AYCE because my daughter ate and that was fine. My biggest issue was my daughter asking me why I didn't eat and are you still hungry? It was an unpleasant first experience for her there and that's what upsets me. I will admit she liked her food. I've never had such a poor experience, but both servers walked past us numerous times without noticing I didn't have my food. And there were maybe 3/4 tables being occupied. I could have flagged them down sooner, but I was trying to be patient. Only reason I'm giving them 2 stars instead of 1 is because my daughter enjoyed her food and the server did give her a complimentary macaroon for the inconvenience. read more

Hello Sushi - Japanese Near Me - Redlands, California

Found this place on Google for AYCE but when we got to this place they have a big sign saying "No AYCE sushi" outside. Disappointed and waste of gas. read more

Hello Sushi - Japanese Near Me - Redlands, California

Since 2016 when I moved to the Inland Empire, I've been looking for a go-to sushi place with disappointing results... until yesterday. For the first time, I tried Hello Sushi in Redlands, and I was delightfully surprise with the results of my delivered order. Because of poor dentition, I had asked for my vegetable tempura to be cooked well-done (which is hard because of the diversity of ingredients in vegetable tempura which usually results in undercooked vegetables no matter what) and for the first time since I lost my teeth did I get completely edible veggies!!! The dipping sauce also was a close second best I've ever had, and I've ordered a LOT of vegetable tempura in my life so that says something. I also made a special request for the addition of onion straws and no cucumber on my Las Vegas roll, and they did it for a minimal additional cost without question. For me, this is rare for a delivery order. So thank you all at Hello Sushi!! You are now my go-to for sushi! read more