Donuts are made to order so they're super fresh and tasty. The staff is friendly. And the atmosphere is cute.

Still Love the Donuts, But the Birthday Reward Experience Has Been Disappointing (Second Year in a Row) This is my second review--and more specifically, the second time I've had an issue with Hello Sugar's birthday coupon. Let me be clear: I absolutely love Hello Sugar. Their donuts are amazing, GLUTEN FREE the shop is adorable, and I've been a loyal customer for three years. I truly have a passion for this place. That's why it's hard to even write this, but I feel like I need to be honest about my experience. The first year I got the birthday coupon, it was great--no problems. But last year and now again this year, things just didn't sit right. This year, my birthday fell on a Wednesday. I was busy all day and couldn't make it in, but I was really excited to stop by the next day and use my birthday coupon. I'd even told my friends about it and planned to share the donuts with them. When I got to the counter, I mentioned I was there for the birthday coupon, showed the code, and was told it had already expired--on my actual birthday, June 18th That was shocking. Most places give you a few days after--or even a full month--to use a birthday reward. I wasn't asking for something unreasonable. I just missed it by one day due to a busy weekday, and I genuinely didn't even know it expired on the birthday itself. What made it worse was the way it was handled: no "happy birthday," no kindness, no flexibility--just a flat, "It's expired." It really put a damper on something that was supposed to feel special. And to be honest, this is the second year in a row that I've walked away from a birthday visit here feeling disappointed and a little embarrassed. Any time I come in with a coupon or reward, it feels like I'm being treated differently--like I'm doing something wrong by trying to redeem what they offered me. I'm not asking for free stuff all the time--I happily support Hello Sugar all year long. But if you're going to offer birthday rewards, they should feel celebratory, not frustrating or awkward. And a little grace and kindness can go a long way in those moments. I still love their donuts, and I want to keep coming back. But honestly, this experience left a bad taste in my mouth--and not because of the donuts. read more

Hello Sugar - Coupon - Donuts Near Me - Spokane, Washington

Came here before our flight and got a box of 12 with 4 flavors - coconut, beer butter, strawberry jam, and smore. I wasn't too fond of the butterbeer. It sort of tasted like nail polish. Overall, the donuts were fresh, atmosphere was inviting, workers were helpful, and service was fast. read more

See all

I have been coming here for a few years. My family likes the donuts for a treat. Lately, it has been terrible service and quality. I came in a week ago at 4:40 when they close at 5. I was told they are sold out of donuts for the day. This was frustrating for me and kids but I get it.. She proceeded to continue and say we stop making early them and we close in 20 minutes rudely and unapologetically. I promised the kids donuts so we came back again but I ordered ahead online. They had to have been a few hours old and the cocollala were inedible. The coconut was so burned it ruined the donut. Sad that my second attempt to support this small business wasnt good either. For a dollar for a small donut, I expect the quality to be better and service not to be rude. I will not be coming back. read more

Hello Sugar - Burned cocollala - Donuts Near Me - Spokane, Washington

Went to pick up delivery order here. Got here at 7:30am Wednesday. Lights on inside but both doors locked. Waited for 30 mins. So dumb. Complete waste of my time and money. 0 stars read more

Stumbled upon this cute spot across from the Olmstead Park playground. Lots of donut flavors, and lots of donut rules: You have to buy a dozen and that dozen must be comprised of 3 each of 4 flavors. Service was slow (at 3:30 on a Thursday) as there was only one employee making coffees and cooking the donuts! It took about 20 minutes to get our order and the shop was pretty much empty. We ordered Chocolate, strawberry shortcake, cookie butter, and cinnamon sugar. They were DELICIOUS!!! Coffee drinks/tea, etc come with a bonus donut hole :) Spacious patio was a quiet spot to enjoy. read more

See all

I'm in Spokane for a few days for work and wanted to express my appreciation to the work team. I found Hello Sugar on Google and drove there. My GPS seemed to have a difficult time finding their address, but I figured it out and bought the "Double Dozen." The team was over the moon with the lovely presentation and the colorful and delicious half-size donuts. I wish there was a Hello Sugar in my neck of the woods. read more

The donuts are awesome but the service from one of the employees made this a terrible experience. I've been here on two separate occasions where this particular employee does not make eye contact and is very rude/short when you ask questions. Additionally, the manner in which you order is limited. If you want a sampler, you only can substitute if they are sold out of one type. That was the case for us today and then when we asked for the donut we wanted, they did not give it to us and substituted with a different one. I went up and asked about it as we had taken our parents out and my MIL wanted to try a specific one. The employee was very rude to me and snapped at me that she would bring it out instead of me standing by the area they give the donuts from. Lastly, our table was filthy. I asked for a towel to wash it off, and she gal directed me to the free water station and napkins. All in all, this is an expensive adventure all things considered, which would be worth it if the service was better. I was very disappointed. read more

I tried the Harry Potter mini-donut series a while back. It was 12 different flavored mini donuts, such as Unicorn Blood, Nagini, Butterbeer, and the four different houses. It cost $10.25. Definitely, quantity-wise, the price is not justified. However, if just to try the flavors, I think it is reasonable. I really liked how they described all of the donuts on their screen. It gave you something to expect because the physical box of donuts doesn't have any descriptions. Besides the Harry Potter Donuts, they also had a more classic mini-donut series that included lilac lavender, s'mores, sugar maple, and cranberry spiced pear. It was the same price. I did not get it but it seemed delicious as well. Service was quite fast. Taste-wise, it was very hit-or-miss. The ones with the houses (Gryffindor. Hufflepuff Ravenclaw, Slytherin) were all sour which complemented the sweetness of donuts, kind of like sour patch kids. The donuts itself or more of that cakey kind instead of the fluffy kind which helped hold donuts that had a lot of toppings, like the chocolate frog. The packaging and the placement of each donut seemed very intentional as well which I loved. For example, the houses were all put together and no two of the same colors were next to each other, making it look randomly placed. For the shop itself, there was some seating inside. However, it was super busy when I went so I decided to just eat my car. They have a little free parking lot next door or street parking if needed. read more

Hello Sugar - Harry Potter menu (special occasion) - Donuts Near Me - Spokane, Washington

See all

Hello Sugar in Spokane is a must-try! I've ordered delivery from them twice while visiting, and their mini doughnuts are absolutely incredible. Each flavor is creative, delicious, and just the right bite-sized indulgence. You can tell a lot of thought and care goes into every doughnut. While I haven't visited in person, the delivery experience has been flawless--everything arrived fresh and carefully packaged. read more

Donuts are delicious, I love the variety of flavors and usually come for a special occasion, as they write your name on the box, which I think makes a cute gift. They also come fresh out of the fryer! Interior is clean, with lots of places to sit, both inside and outside. The service is okay, but they do make it pretty quick. It is a little pricey, but the donuts are decorated well. The rewards program is also pretty good! read more

Super cute donut spot with baby donuts! Lots of flavors and great service. Even my big group of guys was impressed and loved them. read more

Hello Sugar - Dozen package. - Donuts Near Me - Spokane, Washington

I've been getting donuts from Hello Sugar every year on my birthday since I was 13, and they never disappoint. The mini donuts are always fresh, perfectly sweet, and just the right size to enjoy without feeling too heavy. What really stands out, though, is their customer service--every visit, the staff is friendly, welcoming, and genuinely happy to help. It makes the experience even better knowing that they care about their customers as much as they do their donuts. If you're looking for a sweet treat with great vibes, Hello Sugar is definitely the place to go! read more

Delicious donuts, young staff lacks customer service skills. Old school I know, long for the days of customer service not just bodies taking my money & handing me objects. Donuts+, coffee will skip next time. Mocha did not taste like coffee or mocha. Paper towel dispenser was broken and did not notice until after washing my hands. Alerted staff upon my departure and they replied with "yes we know, the battery is dead" in towel dispenser. I mentioned there was no sign on it. Always disappointing having to dry your hands on your pants. read more

Hello Sugar - Donuts - Donuts Near Me - Spokane, Washington

The coffee is surprisingly strong here and it comes with a mini donut! Super cute. The donuts come out hot, which is super nice to have them fresh. They have a good variety of flavors. The donuts are mini and bite size. Plenty of parking. I would definitely suggest checking this place out! read more

See all

Soooo good! Best donuts in the area! Love how it's mini so we could try a little bit of it all

Great service with a beautiful smile started my morning nicely and My Coffee and doughnut were very good also read more

$ 8.13 for a 16 oz Latte...?!? 30% foam. slight chemical after-taste I'm not a donut person, but I love GOOD coffee- and this place serves Evan's Bros coffee so we gave it a try. No prices posted... Hmmmm Surprise... $ 8.13 for a 16 oz latte... WTH? Too many xlnt coffee places in Spokane offer better service & better drinks for better / more reasonable prices. read more

Love Hello Sugar! Always get their lavender London fog drink and a dozen donuts. I went in for my birthday about two weeks ago and they gave me a dozen donuts for free - they were all delicious - watermelon, blueberry, and more. There is also a beautiful park across the street so you can go sit down on a picnic blanket and enjoy your donuts while watching people play cornhole or volleyball. read more

Horrible customer service. Two of the three girls were on their phone while I was still waiting on my donuts. Zero urgency to get donuts out while customers are waiting. Waited 20 min to find out they forgot about my order. Horrible experience. read more

On a morning walk while visiting Spokane we stopped at this place. Adorable machine making small donuts that they dress up so well. Lots of sugar but so tasty. Offers variety of choices, offers vegan options as well. We ordered a dozen. Mostly vegans for me and regular for my husband. Each donut had its on taste of goodness. I recommend you try them all. Clean restrooms and great customer services. read more

Hello Sugar - Donuts Near Me - Spokane, Washington

See all

Open at 7 AM...? Not true! Came here early in the morning to get a birthday gift for a friend. Showed up at 7:04 and the door still locked. Will never be back. read more

Hello Sugar - Donuts Near Me - Spokane, Washington

Such a cute little donut shop pumping out hot, fresh, addicting, aesthetic, and uniquely flavored MINI donuts in a personal box with your name on it. It shares a space with Indaba Coffee so you can kill two birds with one stone. Emphasis on the mini because the pics on here can be deceiving, these are basically bite sized donuts. I tried 3 different flavors and loved all of them! Lilac lavender: definitely captures those floral notes, but in a soft and tender loving way. The glaze wasn't too sweet and this was actually my favorite of the 3 I tried. Strawberry shortcake: who doesn't love a strawberry shortcake? I've never had a strawberry shortcake donut before though. Kudos to creating this unique flavor on a donut because it works! Also not too sweet. Cocolalla: for any coconut lovers out there, this is a tasty one to try too! I love everything about this donut shop except for one thing. I take one star away for value. $7 for 6 MINI DONUTS is a steep price to pay, but I'd probably come back for any type of treat yo self kind of days. read more

See all

I love, love Hello Sugar with that little bite of heaven! Today I ordered through their web site and did not get all that I had ordered. I called and was told oh I am so sorry but I will have to contact Door Dash for a resolution. After calling Door Dash, they had no delivery for me. I called Hello Sugar back to be told maybe it was ubar eats, keep in mind I order off Hello Sugars web site and do not have an account for delivery's, ALL phone numbers for Uber eats state they do not take phone calls. I do not have an account so I cannot access on line. So I am out and Hello Sugar just says I am so sorry. Lesson learned do not order from Hello Sugar. read more

I came here for a coffee and was warmly greeted by the staff. I tried a Mountain Mama and a London Fog which were both super good. The Mountain Mama has a nutty taste to it, and the London Fog had a good amount of lavender flavoring to it. It's a nice spot to go with friends since the inside is really cute and bright. It's also open later than a lot of coffee places around here! read more

See all

We'll if there were a negative star I'd give it. I entered the store and waited patiently while this blonde girl helped the customer ahead of me- no greeting, no I'll be with you in a minute- just ignored me for a solid five Minutes- Even when I was leaving- sad part is I was going to spend $$$ getting treats for our office- I won't be back!! read more

The staff at the establishment were exceptionally friendly and enthusiastic about their work. The cashier was particularly helpful, recommending the carousel mini donuts since it was my first visit. The ambiance was charming with its decorations overall aesthetic is cute and relaxing. read more

See all

I personally am a huge fan of donuts and so I had to take a chance to come try Hello Sugar. After all, they were selling mini donuts! I've only ever had mini donuts from the store, or ones I've made in my oven. But from an actual donut shop? Never. First impressions, It's a very cute little spot and If I were a local then I could definitely see myself bringing my laptop and studying here. The staff is very friendly, and they even serve coffee! An extra bonus, there are lots of cute stickers by the front counter that are available for purchase as well. We ordered the carousel variety which consisted of 1 of each of the 12 different flavors. It's extremely hard to elevate a donut and make it stand out from the competition, so imagine my surprise when the actual flavors were nothing like what I was used to. They're all so carefully crafted and made with such a good level of flavor complexity and cohesiveness. The flavors were strong yes meshed so nicely. Whoever created the recipes for these knows what they are doing. Plus the fact it was only 10$ for a dozen of these was even better. I've fallen in love with Hello Sugar and am very eager to come back here whenever I'm up in Spokane. If you are a donut lover and want to try something new then I would highly recommend coming here and giving them a shot. They're perfect and I wouldn't change a thing about this place. read more

I ordered a dozen of the Carousel variety to be delivered for my niece's birthday. They arrived at the designated time and were beautiful. She said they tasted delicious and the presentations as perfect. Thank you for starting her special day off on a sweet note! read more

Hello Sugar - Carousel - Donuts Near Me - Spokane, Washington

Cute spot, amazing doughnuts, staff is very sweet always ready to help, very sweet and caring

First time at Hello Sugar to pick up donuts for the office. They only sell mini sized donuts by the dozen. I believe our donuts were made to order and straight off the fryer. Packaging is so cute! I ate the Huckaboo and Cinnamon Sugar donuts, and I thought they were just the right snack size! The Huckaboo is a donut with huckleberry frosting with glitters on top. It's tart and definitely reminded me of the huckleberry donuts at Sidecar Donuts in Santa Monica. The cinnamon sugar one tasted just like a churro! Overall, I thought Hello Sugar had tons of great flavors to pick from and I really liked the fact that all donuts were so fresh and warm! It sucks how they don't sell individual donuts though. read more

Hello Sugar - Donuts Near Me - Spokane, Washington

I have been hearing about this place for a while, and decided to check it out this morning. It is a super cute little donut shop. Walking in, it is very open, clean and, inviting. I was greeted right when I walked in the door, which is always nice. Since I have never been in before, the girl behind the counter let me know what they had. I could try one of each of their 12 flavors, get a 12 pack of 4 different flavors, try their specialty flavor or different boxes of sprinkled flavors. Plus many different kinds of coffee drinks. I decided since I have never been there I decided to try their carousel. All of the donuts are made fresh to order. Which is a really nice touch because they are hot and fresh when you get them. Plus the smell of fresh hot donuts is really hard to resist. The donuts themselves are light and fluffy and well flavored. Not greasy or overpowered with flavoring. The lavender one was really good, it was light with a hint of floral and of course sugar. This is just a really cool little place. The donuts are really good and the service is awesome. It does take a little bit once you order them to receive the donuts, but they are made to order so it makes sense. It is also really nice that they aren't huge, so you can try a lot of different flavors and not feel super weighed down. It is definitely a place that I would go back to. read more

See all

Stopped here on our morning walk the other day, and bought a dozen of their mini donuts-- we didn't try coffees or any of their other foods. We each ate 3 donuts, and were satisfied enough for breakfast. We sat on the patio, but it was incredibly busy, so we had to wait over 30 minutes for our order. I didn't get a chance to go inside for long, but it seemed clean, and the patio was very nice. I think they need more seating outside, especially with the summer months approaching, people had to move chairs from inside. The donut selection was nice, but I feel like it's really if you are into mini donuts, or the novelty of them. I think the options can be a little overwhelming too-- I heard a few people confused about their various boxes/selections. Overall, it was a good but underwhelming situation. Probably would not go again, but definitely would not stop others from going. Key Points/Summary: -Friendly service -Slow turnaround when busy (I don't think they can help this) -Lots of variations in donuts -Great ambiance on patio, aesthetically pleasing inside -Mini donuts (not great for satisfying donut cravings but not disappointing either) -Reasonably priced read more

Holy wow My friends all kept telling me to go to this place! Woke up early one morning before flag football and headed on over! I love that they make them to order! But really they are probably the most delicious bites I've ever had!!! I got a variety of flavors and toppings!! I'd have to say my fav is the cinnamon and sugar ones! The glazes aren't too sweet at all. My only complaint is that they aren't open late enough! I find myself wanting them at 5pm lol!!!! Very welcoming and hospitable. Answered all my questions. They even have a wheel with all the flavors to see! Ok I guess I need to go get some right now!! read more

See all

Cute donut shop in town! Space is clean, well-lit, and great to grab bites of those mini donuts & sips of coffee. As indicated elsewhere, these donuts are mini and easy to go through. Note that they are sold by the dozen. read more

See all

The aesthetic is super cute but honestly they would be much better warmer. If you get any of them get the s'mores or the maple the ones without glaze are pretty boring. The lemon one is not lemony at all so I would recommend going with another flavor. read more

Hello Sugar - Maple sugar, s'mores, lemon, cinnamon sugar - Donuts Near Me - Spokane, Washington

I love these little donuts! With the donuts being so small, it makes me not as guilty when I eat them, lol. The donuts are prepared right in front of you, so you can see the attention to detail that the employees put into making the donuts. Make sure to eat them hot if you can, they are so good! If you do have to wait to eat them, as with takeout, the frosting hardens really well, so they aren't messy when at work. I could eat dozens of these, but I'm glad I have self control Now the price of the donuts may put some off, because you are getting tiny donuts for about the same price of a dozen regular size donuts at other places, but you won't find donuts like these anywhere else. Also the location is a little bit in the outskirts of Kendall Yards, but they share a building with the new Indaba and the beautiful new Park Lodge Restaurant! I can tell this is going to be a new up-and-coming area of Spokane that deserves more exposure! read more

Don't forget to check in on Yelp for 3 free sugar donuts! Made to order aesthetically pleasing glittery donuts to post on your IG LOL. They share the space with Indaba so you can get your coffee fix too. Choose 4 flavors for a dozen ($7) or 2 flavors for half a dozen ($5). Might as well get the dozen! The packaging is very cute and personalized with your name! Service was friendly and fast (came in around 3pm). The carousel is $7.50 if you want to try all the flavors. I ended up just trading donuts with my friend's dozen in order to try what I wanted. All the flavors I tried were good, but my favorites were s'mores and the strawberry one! read more

Hello Sugar - S'mores, strawberry, peach (July seasonal), and Dutch baby - Donuts Near Me - Spokane, Washington

I went to Hello Sugar for the first time today. I walked in and said hi to the girl behind the counter (short dyed red hair) said nothing to me. She had some food in her hand so she was busy but didn't say "hi" or "someone will be right with you" just walked away. We stood there for a few minutes and someone else came up and helped us. We ordered donuts off the donut menu. 6 for 19.95. No problem. The donuts come and they are tiny. No where on the menu does it say "mini" donuts. For a first time customer this is really misleading. I will say that the coffee was good and the barista that did help us was nice. Not sure if I will be going back. read more

Hello Sugar - Donuts that cost over 3.00 each - Donuts Near Me - Spokane, Washington

Whoa! This place is worth a visit! Perfect little works of art. We ordered a carousel (highly recommended). read more

Hello Sugar - Carousel - Donuts Near Me - Spokane, Washington