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    Hello Sugar

    4.0 (267 reviews)
    InexpensiveDonuts
    Closed 7:00 am - 5:00 pm
    Updated 1 month ago

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    Burned cocollala
    Janice C.

    I have been coming here for a few years. My family likes the donuts for a treat. Lately, it has been terrible service and quality. I came in a week ago at 4:40 when they close at 5. I was told they are sold out of donuts for the day. This was frustrating for me and kids but I get it.. She proceeded to continue and say we stop making early them and we close in 20 minutes rudely and unapologetically. I promised the kids donuts so we came back again but I ordered ahead online. They had to have been a few hours old and the cocollala were inedible. The coconut was so burned it ruined the donut. Sad that my second attempt to support this small business wasnt good either. For a dollar for a small donut, I expect the quality to be better and service not to be rude. I will not be coming back.

    glittery donuts

    Stumbled upon this cute spot across from the Olmstead Park playground. Lots of donut flavors, and lots of donut rules: You have to buy a dozen and that dozen must be comprised of 3 each of 4 flavors. Service was slow (at 3:30 on a Thursday) as there was only one employee making coffees and cooking the donuts! It took about 20 minutes to get our order and the shop was pretty much empty. We ordered Chocolate, strawberry shortcake, cookie butter, and cinnamon sugar. They were DELICIOUS!!! Coffee drinks/tea, etc come with a bonus donut hole :) Spacious patio was a quiet spot to enjoy.

    Harry Potter menu (special occasion)
    Jessica L.

    I tried the Harry Potter mini-donut series a while back. It was 12 different flavored mini donuts, such as Unicorn Blood, Nagini, Butterbeer, and the four different houses. It cost $10.25. Definitely, quantity-wise, the price is not justified. However, if just to try the flavors, I think it is reasonable. I really liked how they described all of the donuts on their screen. It gave you something to expect because the physical box of donuts doesn't have any descriptions. Besides the Harry Potter Donuts, they also had a more classic mini-donut series that included lilac lavender, s'mores, sugar maple, and cranberry spiced pear. It was the same price. I did not get it but it seemed delicious as well. Service was quite fast. Taste-wise, it was very hit-or-miss. The ones with the houses (Gryffindor. Hufflepuff Ravenclaw, Slytherin) were all sour which complemented the sweetness of donuts, kind of like sour patch kids. The donuts itself or more of that cakey kind instead of the fluffy kind which helped hold donuts that had a lot of toppings, like the chocolate frog. The packaging and the placement of each donut seemed very intentional as well which I loved. For example, the houses were all put together and no two of the same colors were next to each other, making it look randomly placed. For the shop itself, there was some seating inside. However, it was super busy when I went so I decided to just eat my car. They have a little free parking lot next door or street parking if needed.

    Dozen package.

    Super cute donut spot with baby donuts! Lots of flavors and great service. Even my big group of guys was impressed and loved them.

    Donuts

    Delicious donuts, young staff lacks customer service skills. Old school I know, long for the days of customer service not just bodies taking my money & handing me objects. Donuts+, coffee will skip next time. Mocha did not taste like coffee or mocha. Paper towel dispenser was broken and did not notice until after washing my hands. Alerted staff upon my departure and they replied with "yes we know, the battery is dead" in towel dispenser. I mentioned there was no sign on it. Always disappointing having to dry your hands on your pants.

    S'mores, cinnamon sugar, maple, & apple cider donuts
    Colette J.

    The coffee is surprisingly strong here and it comes with a mini donut! Super cute. The donuts come out hot, which is super nice to have them fresh. They have a good variety of flavors. The donuts are mini and bite size. Plenty of parking. I would definitely suggest checking this place out!

    Mecca F.

    On a morning walk while visiting Spokane we stopped at this place. Adorable machine making small donuts that they dress up so well. Lots of sugar but so tasty. Offers variety of choices, offers vegan options as well. We ordered a dozen. Mostly vegans for me and regular for my husband. Each donut had its on taste of goodness. I recommend you try them all. Clean restrooms and great customer services.

    Open at 7 AM...? Not true! Came here early in the morning to get a birthday gift for a friend. Showed up at 7:04 and the door still locked. Will never be back.

    Lilac lavender, cocolalla, strawberry shortcake

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    4 months ago

    Donuts are made to order so they're super fresh and tasty. The staff is friendly. And the atmosphere is cute.

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    11 months ago

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    1 year ago

    Soooo good! Best donuts in the area! Love how it's mini so we could try a little bit of it all

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    1 year ago

    Cute spot, amazing doughnuts, staff is very sweet always ready to help, very sweet and caring

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    7 years ago

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    We haven't visited in quite a while because of poor service in the past, but since we were in the…read morearea we decided to give this place another try. Unfortunately, the experience was just as bad if not worse. The employee helping customers was clearly unhappy to be there and was openly rude to the people in front of us. When it was our turn, he treated us the same way. Many of the product tags were incorrect, which caused confusion while ordering. Each time we asked for clarification, he rolled his eyes or responded with obvious annoyance. When we politely mentioned that the labels were wrong, he simply stared at us and said, "What else?" I work in customer service myself, so I understand that tough days happen but this level of attitude was shocking. To make matters worse, after ringing us up he picked/scratched his nose and immediately began helping the next customer without washing his hands. Customer service may not be the right fit for him. Sadly, this visit confirmed why we stopped coming in the first place. (Tall, brown hair in a ponytail).

    The apple fritter was not that tasty. The clerk that waited on me indicated my bill was $3.71…read more Apparently, stores are doing away with pennies so instead of giving me change of .29 cents out of $4.00, she gave me a quarter. Personally, this is the last time to set foot in this store. If your business is going to do without pennies, then the change should be .30 cents instead of a quarter.

    Hello Sugar - donuts - Updated May 2026

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