The food is pretty good Bashka is good Steak shawarma is really good Inside looks nice Average service 3.5/5 read more

Very good experience here. For me. We have been here a few times and my husband thinks the meat is "dry." It is not the restaurant. I LOVE their fluffy pita, and their hummus is delicious (just ask for extra olive oil and lemon). read more

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Hello Shawarma is a fantastic quick service restaurant! We kicked off 2026 with Hello Shawarma as our first dinner for the year. The Lombard location is quite spacious and clean. It's very bright and set in a strip mall, so there is plenty of parking. We ordered sandwiches rather than plates. The sandwiches do not have too many items to overbear your palette, so the extra pickles/salads/etc are optional. The shawarma seasonings are phenomenal! The flavor isn't overpowering and is perfect! I also love getting their pickles! You can order a small or large and fill your container with a large selection of fantastic Levant style pickled veggies! It's one of my favorite features of Hello Shawarma. Ordering can be done online if you pick up. The service was friendly, the restaurant was clean, and the food my mouth dance with delight. It's one of my favorite shawarma spots in the Chicagoland area! read more

Hello Shawarma - Mediterranean Near Me - Lombard, Illinois

I was excited to try this place with the videos I have seen online, but after experiencing it- I will not be coming back. The service was HORRIBLE! The lady behind the counter didn't even say hi when I came up to the register to place my order, I had to initiate the greeting. She just stared at me and seemed to be busy with an AirPod in her ear. This should have been a clue for me to go home. I continued to place my order, she seemed annoyed with my questions about the different items on the menu and what toppings came with etc. What I found MOST upsetting was that I had an Arab lady behind that looked similar to the lady at the register (wearing a hijab) and when she came up to the register to order the lady behind the counter had a COMPLETE different attitude and friendliness as she took her order. Take this information as you please, but there are other middle eastern restaurants in Lombard that I have been more welcoming and friendly to non Arabs! Lastly, food was ehh! I had the fried Shawarma sandwich. Nothing special-especially given the shitty customer experience. read more

I am becoming a regular fan of the chicken shawarma wrap for take out. They are excellent.

With so many shawarma spots in the area, it's hard to pick the best, they truly are pretty good, but I will say that Hello Shawarma has the advantage because of the beshka sandwich. It's like the Arab version of a Philly sandwich. I'm not Jordanian/Palestinian so this sandwich is a totally new concept for me and we are in love with it. I also love their pickle station. Those peppers and the cauliflowers are my favorite pickles and to have access to all that is a dream. Sometimes I just stop by for the pickles. Then of course, the bowls are delicious as well. Seating is always ample and service is always great. Overall, it's a must stop on your shawarma journey. Oh yeah, don't forget to try the lentil soup! read more

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Today I was disappointed in my experience. I have been here previous times, but today felt different. First, they did not use the machine to slice the Shawarma off of the roller. They were using their hand to cut, and all of the chicken pieces were uneven, some too thick, some too thin. Next, I want to order from the self kiosk. I got the salad bowl as I always do with my toppings and added fries on the side, ensuring to tell the worker who was a woman that please put the side fries on the side because I do not like the salad bowl to be soggy once mixed in Again, I have been here numerous times and have done the same process with no issue. I insured with the woman at the front register three times. She proceeded to give me the food, and I opened the container to see all of the fries mixed in, which is not what I wanted. She then proceeded to tell me that we do not do fries on the side and if you would like you can order the fries separate. I believe she was insinuating that I was looking to get more fries and that is why I was trying to do it on the side, but that was not the case. My only reason to put them on the side was so that they stay crispy and not soggy mixed in with the rest of the food, which is wet. I asked her to put fries seasoning and she did not proceed to put only a sprinkle and at that point, I just wanted to get my food and leave. Upon tasting the fries, they were cold, and the food was not seasoned well. I must say that this has been one of the worst experiences I've had and this is not anywhere near what the original location in Bridgeview is like. in Bridgeview, there is way more flavor, they are much more accommodating, and the food is more fresh and hot. If I could give any recommendation to this location, please become more organized and a few fries going to waste to just make fresh ones if they have been sitting for a while is worth the little money to toss a few fries. read more

Best shawarma I've ever had and I just got back from Saudi Arabia. This genuinely made my whole life meaningful. The ambiance is super clean and the service is so great. Everyone was kind and happy to serve read more

Hello Shawarma's wrap was pretty good; but, the manager's customer service was just wrong. Here's what happened: My order from Hello Shawarma (HS) tonight was a crispy lamb shawarma wrap, fries, a drink, a small lentil soup & small Jerusalem salad. (1) Order arrived incomplete because the soup and salad were missing (those were going to be my lunch tomorrow). When I called HS explaining that parts of my order are missing, the woman was pleasant & apologetic. She said the Grubhub driver told her my order was just a sandwich. She wondered what was going on since she had seen my order. So strange. Meanwhile, there's a Hello Shawarma sticky note on the delivery box showing my name, order # and the full list of what I ordered. (2) Her manager told her to tell me that the missing soup and salad will be there at Hello Shawarma for me whenever I can come by to pick them up!!! Very poor customer service from the manager. (3) My incomplete order was delivered late ... dropped off contact-free in an unattended hotel lobby ... (the exact opposite of my delivery instructions where I opted out of contact-free delivery and asked for a call or text upon arrival). (4) Earlier that evening, I called HS with a question before placing my order & was immediately placed on hold for 13+ minutes ... no one came back to the phone. I hung up & called back multiple times ... no one answered. I decided to take a chance and order from HS for the first (& now last) time. I regret that decision. read more

Hello Shawarma - Mediterranean Near Me - Lombard, Illinois

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I love Hello Shawarma. Unfortunately I don't go that often because Bridgeview is a bit of a drive, but thanks to the Lombard location it's now more accessible. This new Hello Shawarma is located in a nice, large plaza with plenty of parking. What's more, there are other food options in this plaza and nearby, such as Seoul Bites, Cocomelt, Holy Buckets, and Chi Tea. This location is larger than the one is Bridgeview, which is great. You order at the counter and get a number to take to your table. If you order takeout, they will call your name when it's ready. We ordered a chicken shawarma meal (sandwich + fries + drink) and a beef bashka sandwich. Unfortunately I forgot to take a photo of the bashka, but both dishes were tasty and satisfying. The fries were good, but didn't seem as good as the Bridgeview location. I also noticed that the Lombard location didn't include the sweet bbq (?) sauce with the bashka like Bridgeview does. In any case, good food and good service. I was happy to see the same gentleman here that runs the Bridgeview location, so food quality will hopefully be consistent. read more

Hello Shawarma - Mediterranean Near Me - Lombard, Illinois

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Today around 3:15 PM, my sister visited Hello Shawarma. Before ordering, she specifically asked if the toppings were free and was told they were. However, she was later charged an extra $3 for them. When she questioned the charge, the employee said there was nothing she could do and could not provide a refund. Instead, she offered a Coke, which we did not want. The employee was also very unprofessional and dismissive when addressing the issue. We have visited before and were never charged extra for toppings, so this was confusing and disappointing. Unfortunately, due to the poor customer service and lack of clear pricing, we do not plan on returning. read more

amazing flavor and quick service, social media brought me here to try their viral crispy chicken shawarma and i definitely will be coming back‍‍ read more

Hello Shawarma - Crispy Shawarma Wrap (Chicken) - Mediterranean Near Me - Lombard, Illinois

Where to begin!! New place in Lombard so decided to give it a try with the family! Glad we did. Clean friendly and very welcoming!! Ordered the family chicken platter and glad we did!! From the appetizers to the chicken shawarma wraps to the sauce's provided was perfect!! Kids enjoyed every bit of the food on the platter!! Customer service was great too!! Keep up the good work!! Will be back to try the rest of the menu! Highly recommend!! read more

Hello Shawarma - Chicken Shawarma Platter - Mediterranean Near Me - Lombard, Illinois

First time in and it was packed with customers enjoying the food and family. Great layout that allows you to view your dish being made to all ingredients out to view as well. To be correct middle eastern crowd. But never once felt out of place. And Gentlemen working the front is very helpful in making sure exactly what I was ordering being it. My first time in I made a very clear multiple times. I had any questions. Do not hesitate to ask. I'll be back very soon read more

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I've been eating shawarma for 30 years and I can say this place can stand toe to toe with the best shawarma I've had in Palestine and Jordan. If you want giant portions, food makes you feel like you're actually in Palestine, and excellent service, this is a great place to take the whole family. read more

Food is good but I didn't eat it after see the guys working in the back and making my food without gloves that's nasty

We ordered first time food from Lombard location on Friday evening, inside decor and sitting is nice , I go for viral crispy shawarma and it was ok not crispy just hard , we also order a steak bowl which they priced at 16.99 and kinda expensive , overall it's a ok read more

Tried the Bashka here and it was really good! The meat was flavorful, the rice was on point, and the sauces tied everything together nicely. Super filling and definitely hit the spot. Only reason I'm giving 4 stars instead of 5 is because the food tasted just a little old -- not super fresh like I expected. Could've just been the time of day, but it was noticeable. Still, the place is clean, staff was friendly, and I'd come back again for sure. Just hoping it's a bit fresher next time! I'd highly recommend this spot it just isn't 5 stars for me but great overall :) read more

We ordered the namesake shawarmas. Meat was dry flavor was not there. Their fries were good tho!

Food soo good Served excellent The place very clean too The cashier she was good to me read more

Maybe it's just me, but think their pricing is a bit over the top with shawarma priced at $16.89 , which combined with tax takes you to $20+ per person with a drink and God forbid you add on fries. Always, been a fan of their Bridgeview location but I'm not sure I can agree with their pricing . Also overall felt their menu was quite confusing. On taste felt their shawarma wrap was dry and did not feel the freshness of the meat and sauce they are known for. read more

We stopped by Hello Shawarma in Lombard and tried a variety of items, and everything hit the spot! The steak and chicken fluffy pita shawarma was delicious (sadly they were out of lamb by the time we arrived around 9 PM, so we'll definitely come earlier next time). We also ordered mozzarella sticks, jalapeño poppers, a customizable steak bowl (which is such a great option), a crunchy breaded chicken wrap, and even a soup-like dish. Everything was flavorful and satisfying. The restaurant itself is beautiful and modern. The yellow-and-gray aesthetic really pops, with lots of seating, nice furniture, and plenty of wall chargers for convenience. There's also ample parking since it's located in a shopping area. I especially appreciated the unique drink selection--it's nice to see local businesses being supported. Prices are reasonable overall, though I will say the $15 sandwich doesn't come with fries or a drink, but the quality makes it worth it. Service was good. Overall, highly recommended! A great spot to grab a late-night bite with good vibes, tasty food, and a clean, inviting atmosphere. read more

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Food is a good portion that my and both appreciated. Good choices on the menu. Service is with a smile and prompt. Ample room and clean with nice ambiance. The only thing I would have appreciated is that for people who carry out don't need to go back to the order line just to get their food which can literally take ten to 15min depending on the line. They need a better system. read more

Sadly it Made my stomach turn upside down bridge view location is so much better. The meat had a weird aftertaste that I usually don't get at the other locations. read more

fast service, clean store, chicken wrap needs some spice but besides that (Fries are )