(Please see my review for their Bairro Alto property as well.)
o This property doesn't have luggage lockers. We went to the Cais do Sodre location to leave our bags, but the big lockers were all full. So we carted our bags to Cascais to the beach and spent the day there, with our bags, waiting to check-in.
o The front door code worked this time, unlike at their Bairro Alto property.
o At their new check-in video kiosk, payment worked easier than Bairro Alto as it didn't ask me for a PIN. Scanning your passport was as difficult as Bairro Alto.
o The code given to me by the machine for the apartment didn't work, however. I had to call them on the phone in the hallway, sweating to death because there is no air-conditioning in the stairwell ("lobby").
o There was no soap, shampoo, conditioner or bodywash provided. Like Bairro Alto, there were leftover strips in the shower of what used to hold the dispenser for those items.
o There were no instructions for how to use the combination washer/dryer. For Europeans, this might seem self-explanatory, as this is a common appliance for them. For Americans, it is not. I had to take a photo of the dials and post it on Facebook for my European friends to tell me how to wash AND dry all in one go.
o The room, on street level, was gorgeous - split level. But the frustrations of their new check-in process and lack of luggage storage at this property will not make me want to stay here again. read more