We bought home last year in March. Got a bill a month later for 700 bucks. Apparently we had to pay…read morefor previous owners usage. We fought tooth and nail over it but they basically didn't care We either paid it or get another company and pay installing new tanks etc. Now after paying it we applied for HEAP. Got 900 credit on our account they made sure to fill our tanks twice in a month and a half only putting 60-70 % in each time so they knew they would have to come back twice and use up the 900 bucks. They then call us and tell us they can't come fill it because we owe 200 bucks that we should call and get emergency HEAP. And we'll have to add a credit card or debit card on file. They got so hard up over money and the scam they pull with federally granted money that they then ask me for my OTC card number so they could try to pull funds off of that too for payment. We are changing companies or resorting to getting rid of propane altogether.

Always on time great prices. Love their customer service couldn't be more happier, I had another…read morelocal company and they left me 2 Xmas days with out any heat.

Very polite, professional and on time! I have fuel oil heat and North Shore Oil has been my choice…read morefor the last 2 years. I first called them based solely on price, they were the lowest, and was pleasantly surprised to find such great service as well.

Cheapest place to get heating oil, but NOT amazing customer service. Files for my account have been…read morelost before, payments have been made but not recorded, etc. I've also walked into the office on multiple occasions, only to hear employees calling certain customers a$$holes and other names. Very unprofessional yet also affordable.

Terrible (lying) communication. Told me I would have to pay extra ($190!) to get gas 3 days after…read morethe initial call that we were out. Called today, but said it would be sent in 2 days. Agreed to wait. Did not get gas on the assigned day. Went a week+ without gas, looking for another company now.

Their billing department is a joke. Math is not their strong suit. Ordered 250 gallons of fuel paid…read morein full with credit card over phone, delivered 241 gallons, 50 days later sent a bill for $40...Im owed 9 gallons. Customer service zeros my bill out, but I'm still screwed out of 9 gallons. Not the first time I've had problems with them. They don't know how to run a calculator. Done doing business with this company

Boiler stopped working - no heat! Called this morning,…read moreservice tech Tom was here within a few hours, and quickly diagnosed and fixed the problem, plugged condensate line. We have been very happy with Suburban, have never had to call for a propane delivery, they fill it up as needed. Also like the pre-buy option, so I don't have to worry about winter heating bills.

Thieves. Forced to cancel service because I didn't want to sign another contract for the following…read moreyear. Now they're trying to charge me early termination fee of $195 and charge a restocking fee of $1 per gallon. It's been 10 months and the propane tank is still on my property. They held $107 hostage in my account for over 6 months. Most of this transpired while I was deployed to combat zone. The worst American based company I've worked with.

I have seen only nasty reviews for Johnston's Propane on here and to be honest...I'm shocked…read more.. We moved here 4 years ago and turned to Johnston's for our propane...we have never had a problem with them...a few times we ran out forgetting to call and that was our fault not theirs and they were very accommodating and within a day or so we had our delivery... We are not rich and still get amazing service and customer service...during one delivery the driver even noticed we had a leak and he repaired it right then and there... There was a woman who answered the phone who seemed a bit rude but I simply said please, thank you, God Bless and have a terrific day and her attitude changed dramatically...sometimes dealing with rude people all day makes you a bit cranky... I have and will continue to recommend Johnston's Propane to anyone who asks.

I abandoned Johnston's Propane for another supplier because they have been totally unresponsive and…read morerude. We desperately needed propane to keep our house from freezing because they did not deliver propane in a timely manner. I called all of the numbers, even the supposed "emergency" number and got no answer. I left messages on their voicemail and never got a call back from anyone. Meanwhile the inside of the house was getting colder and colder by the minute. When I was able to talk to someone in the office WEEKS later, they were *very* rude to me and put the delinquent propane delivery as my fault. Since that time, no one has been answering the phone, responding to voicemail or email. I'd rather go with electric heat than ever have these folks as a propane supplier.

They're the best! So helpful, they treat you like a neighbor or a friend. Main Energy goes that…read moreextra step, you don't feel like a number. Far nicer than the last feul company I contracted with.They feel like part of a community, not just a business. 5 stars.

From the owner: We are your neighborhood one stop spot for all of your outdoor power equipment needs. We carry…read morepremium lines and stock everything from Kubota Ag tractors to Stihl string trimmers. So whether it's a new Cub Cadet mower for the yard, a Kubota or Cub Cadet Utility Vehicle for the woods or our quality Rental Equipment you will find it here at John S Blazey Inc.Wayne, NY.

Worst company to deal with. Owner is an absolute crook. I have a tank that was buried at my house…read morefrom previous owner and has been in the ground for almost 20 years and he still says we are obligated to. It from him and actually locked my tank and disconnected tank from my house during a winter storm

The absolute worst business ethics and customer service that I have ever experienced. Rude and…read moreinattentive associates. No names were ever disclosed from any associates. They agreed to deliver a new tank and after the site survey and agreement to set the tank the following week, I heard no word back of a delivery. I called the company and they stated that they decided to not allow me to be a customer based on the fact I had a stove pipe attached to my house. I explained (like I did the week prior) I had an inoperable wood burning stove and they said that the owner still did not want my business. They never informed me that they were not going to set up my service. They also never had any intention of calling me to tell me they were not going to setup my service. The delivery manager informed me they are not obligated to inform potential customers whether or not they are going to get a tank delivered or not. At that point I was dangerously low on propane in my existing tank (which is my only source of heat). After doing more research, I found that they have removed there tanks from homeowners property without giving them any warning, leaving people with no heating source. This company is only worried about bottom line dollars, customer service is a CLEAR non-priority for them. Please steer clear

Very responsive and great to work with. Franz is a great guy and very accommodating…read more Highly recommend!

Their service is absolutely great. I needed propane because the power was out and my emergency…read moregenerator was running for so long. I called and they came within a matter of hours. I can highly recommend Valley Propane.

I have been using Broedel Energy for my fuel oil and propane needs since they went into business…read more Their prices have always been good and fair and their service is the best at all times. I strongly recommend Broedel Energy to everyone!.

From the owner: Broedel Fuel Group is your locally owned energy provider. Each day we strive to uphold our motto…read morewhich is, "From Our Family to Yours." Headquartered in Hubbardsville, NY, we provide delivery of Propane Gas, Fuel Oil, Kerosene, Diesel Fuels, and Gasoline to the local communities in Madison, Oneida, Chenango, and parts of Herkimer and Otsego Counties. We pride ourselves in offering unparalleled customer service, timeliness, skill, and affordable pricing. We keep both homes and businesses warm with our heating fuels. No matter the size of your family, whether it is at home, business, or on the farm, let our family assist you with your energy needs.

Best place around to get Propane!!!! Great service and very knowledgeable regarding regulations!read more

From the owner: We are a local, independently owned business with over 6,000 customers and an ever growing fleet…read more Homes and businesses throughout the Quinte Region and surrounding areas have put their trust in Tyendinaga Propane for quick, professional service. Whether you’re in need of propane delivery, installation or service, our team of drivers, qualified technicians and installers provide the most courteous, efficient and affordable service. We take pride in our dedication to our customers, our staff and the community in which we live, work and play. And it shows in the way we do business – every day. We offer our customers exceptional, reliable service. Our customers can rest easy knowing we’ll be available whenever they need us, 24 hours a day, 7 days a week. Satisfaction is guaranteed!