I submitted a request for a quote online based on items from their website. Two business days…read morelater, I was never contacted (as stated on their website). I then called to see if I could speak to an Event Planner by phone, but was told they were all busy and would call me back that same day. That was 2 days ago Whatever, but very unprofessional

This review is for the San Antonio location…read more My husband and I met with Lisa H. in March to pick out tables, chairs, steak knives, and troughs for our June wedding. I finalized and paid for my rentals according to Marquee's contract with no issues; They had no problem taking my money. We felt that the rentals were definitely overpriced, but since Marquee was the only place that had what I wanted, we bit the bullet and proceeded to rent 8 tables, 12 benches, 20 chairs, 3 troughs, and 80 steak knives for $1300! We opted to pick these items up instead of paying a $400 delivery fee. The tables I received had dried stuck on food and stains on them. The chairs I received were covered in dust and most of them were badly damaged. I received two different sets of steak knives that did not match. I had to spend several hours cleaning these items on the night before my wedding. Several of my guests commented on the terrible condition of the chairs. I'm dreading seeing them in my photos. I hope I don't end up having to pay my photographer to fix chairs in my pictures. I contacted Lisa after my event and let her know that I was not satisfied with my rentals. She agreed that the items never should have been sent out in that condition, and told me she would speak with her GM. I never asked for any sort of refund, my message simply stated that I was unhappy. After speaking with her General Manager, she told me there was nothing they could do to make this right for me. After they received my Google review, Lisa contacted me and offered me a $300 credit. I accepted. It took her over a week to process this refund, and I had to email her to remind her. Always check the condition of your rentals and complain immediately. Even if it is 2AM the night before your wedding.

Family owned friendly service. They even filled up my piñata for me with recommended candy…read moreselection. Amazing prices definitely served its purpose. Thank you.

This place is super cute!! The customer service is…read moreamazing!! The young lady who helped us out was so nice, and she was giving the little ones free snacks. All the party snacks, candy, banners, and the pinatas!

I've used Olden Lighting for 20+ years and they always find what I need for my events. Go there for…read moreSpecialty Lighting as well.

So I called Olden in a semi-panic Friday at 4pm for some crazy gobo lighting system. They knew…read moremore than I did (not surprising in this instance), were totally efficient and aware and even gave me a setup lesson and an extra light. These folks are the place to go for your lighting needs. They're also totally convenient and out of traffic as well as being a hop skip and a jump away from vivo, el chilito and any number of east side eateries. So pick up your apparatus, get the instruction and then have a margarita to forget it all.

This is my second time renting through Rainbow Rentals, and working with Rain is a dream! So easy…read moreto work with, incredible quality of the rentals, great communication, and overall just a pleasant experience!! Can't recommend them enough!

My family and I have had the best experience renting from Rain and her team at Rainbow Event…read moreRentals. We have always been taken care of, delivery time has been exceptional, and the level of service for event planning unmatched. She is very considerate, and has always made sure to provide us with the best offer as it relates to quality of service. If you are hosting an event and are looking for a 1 stop shop for event planning, then look no further. Thank you Rain, for all that you have done for our gatherings! ~Gary H.

Flyside Games is hands down the best local Austin company to use for renting super fun stuff for…read moreyou bday or block parties. We have used them for over 5 block parties in southwest Austin and the service, quality of equipment, and price is unmatched. They have come set it up and take it away whenever is convenient for me each time so far. JJ and Colton are super nice and always have a smile on their face. I used to bounce around (no pun intended) with other party rental companies but don't have to anymore. Even booking online on their website is super easy, no need to make a bunch of calls. Keep it up Flyside! Kids love it and parents approved!!

We rented the 360 photo booth for a party at our house. It was a big hit. Flyside dropped off,…read morepicked up and explained how to use the booth. They were great. Highly recommend.

0/10 rating. Horrible experience and completely unreliable! Customer service was lacking, to say…read morethe least, and unfortunately very unprofessional. We were trying to book for our daughter's wedding and kept getting the excuse of "we're in transition." I understand moving locations, but when a customer from out of town is trying to come by multiple times to look at colors of linens during the business hours listed on the website and no one is available to help, that is a problem. On Sunday, I had requested an appointment for Thursday, called, emailed and took off work to try to efficiently make multiple appointments in the area, and was called on Thursday by the owner George Torres while already driving and told that no one was going to be available for me to stop by and that I could come back the following week, if I wanted. Then, my quote that they had sent me was removed, even though I have pictures showing that it wouldn't expire until June 9th and had not asked them to remove the quote. So I sent in another quote request the next week with no response, tried calling multiple times leaving a message to please provide me with a quote with no response again until I finally emailed asking someone to please reach out to me to schedule an appointment to look at linens. The other owner Nina Torres called and told me that they thought my quote request was "a mistake" and had already booked 2 events for that same day with people who had been previous customers so " I guess that's for the best," she said. Well, I guess they aren't looking for any new customers and won't ever get my business or recommendation. Horrible experience!

FRAUD DO NOT SEND MONEY We had to reschedule our wedding due…read moreto Covid. Nina (event planner) has not responded to a single email or phone call in regards to our wedding. As if this was not stressful enough! We paid for the planning service in full like idiots. I can not afford to hire another planner as they have not refunded our money nor responded to anything so if you are reading this and have one in mind please let me know. STAY AWAY

Had a great experience renting from Brooks at ATX Marg Rentals! They delivered and picked up on…read moretime. They gave us exact instructions on how to make the margaritas with the mixes they provided. If you are looking for that local company attention and customer service - call these folks.

This is truly awesome. I rented a marg machine from these guys and made the most wonderful margs…read morewith my buddies. Perfect for a hot day or a big party.

We've used Austin Sign Fairy twice and couldn't be happier with her work. She is very discreet in…read moreher setup, so both kids were excited with their signs. Her prices are reasonable and selection is good. I had to take one star off because she said she would put puppy and kittens on the birthday sign and we got a llama instead. It's a small thing though and my daughter loved her sign regardless. I will definitely use Melissa in the future.

We used Austin Sign Fairy for our son's 10th birthday. Melissa was so willing to help and made…read moreevery detail perfect! We will definitely use them again for our next celebration.