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Helena, MT

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Helena Habitat Restore

5.0 (1 review)
Closed • 10:00 am - 5:00 pm
Updated 2 months ago

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16 years ago

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Ask the Community - Helena Habitat Restore

Rock Hand Hardware

Rock Hand Hardware

(15 reviews)

$$

Joe, the manager, is always very knowledgeable about anything i seem to be working on and they have…read moreeverything i've needed for all my home projects, so far. Anywhere else i shop for "do-it- yourself projects", they just don't have the people that have the "know how" I save time and money when i go there.

Horrible customer service today by Brittany the cashier and Joe the manager! We went to check out…read moreand my KIDS had taken off their masks so she shoved a box of disposable masks at my 8 year old. She started to argue with my husband about it and told him that maybe she should come to our house and crap in our living room. How is that even the same thing as wearing a mask? I then took my kids out of the store to let him finish checking out. Brittany wanted to keep arguing with him and he then told her he was a veteran so she would apply the discount. She then tells him that he doesn't deserve the discount. He is a combat veteran so why doesn't he deserve the discount just like every other veteran or military person? Who is she to make that decision?The manager Joe was called and we were basically told the employee did nothing wrong and he would not do anything about her behavior because he wasn't there to witness her say these things. Why doesn't she go and fight for our country and then she can talk.. Also then my husband was trespassed. They would rather trespass people who stand up to their horrible employees than deal with the issues. I'v never seen such harsh mask requirements and even for people who medically can't wear them but Ace will not serve ANYONE Who does not wear one. We will just shop somewhere else that treats their customers with respect. There are plenty of other place around town. This is just another example of our freedoms being taken away. And employees thinking they can treat people however they want. Stay far away from this store.

Helena Habitat Restore - buildingsupplies - Updated October 2026

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