Staffs at Discount Hawaii Car Rental were very knowledgeable and they were able to give me…read morerecommendations based on two day plan at Hilo coming off a cruise ship. They responded emails and phone messages promptly and they were very helpful in finalizing my plan.

The biggest money saving tip for the Big Island PERIOD: go with DHCR!…read more After a major screw-up on my part, reserving 9 pm instead of 9 am with Thrifty, I called them up two weeks before my trip to correct the time. My weekly rate of $329 soared to ridiculous $889!! What the fudge!! This disaster was going to ruin my entire vacation. I desperately scoured the interwebs for hours on discount sites like Expedia, Hotwire, Travelworm, Cheap Ticket, etc and nothing remotely better was found. About to surrender, I revised my keyword search and 10 mins later, I found Discount Hawaii Car Rental (DHCR). Not believing the incredibly reasonable rates ($200?!!) for a week on the site, I decided to YELP this one. I contacted Miriam W, an ambassor & megastar in the Yelp world, to double check and verify the legitimacy of this company. Indeed, it's the real deal. Thank you, Miriam! In confidence, I booked and reserved on DHCR's website with NO credit card information needed. Within less than an hour, a confirmation email in my inbox popped up and the edges of my lips began to curl upward (turning my frown upside down). An Alamo full sized car rental has been reserved for almost 40% lower price than the one I made 4 months ago from Thrifty!! When I arrived at Kona airport, everything went according to plan. Needless to say, I was a happy camper. Details: Website: http://www.discounthawaiicarrental.com/ Bonus: FREE additional driver included with reservations, NO cancellation fees. If your destination is the Big Island of Hawaii, this must be the ONLY place you should go to rent your car.

I know that Hawaii is expensive, but taking a cab is a pricey proposition. Flew to Hilo for a day…read moretrip and decided to walk around. With all that walking, my feet were beat so I decided to take a taxi to the airport rather than risk injury. I had my hotel call a taxi service and Marhysa appeared at the front. The wait was 15 minutes which is understandable given the locale. The distance from the hotel to the airport was about 2 miles, so a price tag of $13 seems a bit high to me. If you are a traveler visiting Hilo only, there are really few transportation options. You can walk like I did. It just seemed to be tiring to do so. There is a free public bus system here, but you need to watch the timetable and know where you are going. There are few bus stops as well. I would use a taxi as a last resort. Renting a car is a bit pricey too, but you can drive to see the volcanoes at least and around the Big Island to see the smaller towns.

This taxi service is great ! The best I have used since living in Hawaii. The drivers are safe and…read morealways friendly. I highly recommend them !

My friend was flying in from Honolulu and after several delays his flight finally took off. I…read morecalled R Jay Taxi and requested a pickup from Kona airport and told him the flight would be arriving within 30 minutes. He accepted the request with no hesitation and was able to get a driver to the airport before my friend landed. On top of that, my friend said the driver was extremely polite and friendly, and he had a great ride to the hotel. I would definitely recommend this company.

Made reservations for pickup at airport. Plane scheduled to arrive 10:30 p.m. He knocks off at…read more10:00 but he waited and the plane was 1/2 hour late. Kept in touch by text. He was there and took us directly to our destination. By the way, when we left, there were no regular taxis left. Fare was fair. Made reservations to pick us up at hotel and on to airport. Right on time. Just the best!

This is a terrible, terrible shuttle service as part of Costco Travel. You can't find employees-no…read moreshirts, no name tags, no ID. I called the "help" number and was told I had to "take a little responsibility" to find the driver. So I had to leave my companion in a wheelchair to go ask random parked vehicles to finally find our ride. Don't use Costco Travel service. They don't hold their vendors accountable.

I honestly don't know why Speedi Shuttle gets such a bad wrap. Every time we come to the islands,…read morewe always use Speedi Shuttke and have a great experience. Our drivers are always on time, safe, and friendly. With that being said, we just arrived back home from a great trip to Kona, and Speedi Shuttle was part of that. From the lei greeting at pick up, to the warm goodbye and drop off, thank you Speedi Shuttle.

We called Marshall's taxi the day before our flight to book a taxi when we land. He asked us to…read morecall before we board the plane, which we did. When we landed, we called him again, and he decided to flake on us. He just said call someone else and hung up. He is a loser, a flake, and can't be trusted if you need to have a reliable transportation waiting for you. We had an appointment that we needed to get to and he made us late for that, and he had no remorse and no regard for our schedule. Don't ever use this taxi company!

Really enjoyed our time today. My brother, my sister-in-law, and I, the lot of us needed a ride to…read morethe airport. Taxi appeared right on time. In moments we were acting like family..where we were going, where his children went to school, all kinds of stuffs. Uber and Lyft are notoriously unreliable (to the point of not even showing up). Highly recommend this service. A hui hou! Mālama pono!

ITO just bumped LBC as my favorite airport. Flying out on a late Monday morning, we were treated to…read morelive music from Lopaka Kenoi and two of the most beautiful wahine dancing hula. They made me want to seriously study hula. My only wish would be more food selection. Easy in & out, car rentals right outside.

What an awesome and convenient way to travel between islands in these island hopper flights that…read moreget us right to Hilo to say hello to the Volcanos National Park and so much more!

Hi Renee--thank you for the amazing tour! We had a great time--loved the assorted poke and sweet…read morefruits. Thank you for leading us to the locals and giving us an authentic experience. We're so grateful.

I'm so glad I booked with Seven Chips. We used them for a half-day tour around South Kona. We were…read moretravelling thru Hawaii via cruise ship, and were docked in Kona for day. Rene took us to Greenwell farms coffee, the painted church, Captain Cook monument, and Old Hawaiian Chocolate factory. We also did a stop for some bottled water, and also stopped by a street vendor selling freshly baked bread. We got a mango bread. Rene was a great host, very patient. The van was very roomy too. We hope to book Seven Chips next time if we want to go to the Hilo side to see the lava flow at night. At the end he dropped us off at Kona inn in Kailua-Kona. We had lunch there and some shopping. It was a quick walk back to the cruise ship.

THE SADDLE ROAD IS A NICE HIGHWAY!…read more================================ I have been visiting the Big Island since 1980, but I had never been on the Saddle Road until June 18, 2023. It is a beautiful highway now and not treacherous as I heard about in the old days. Rental car companies always had a blurb in their contracts that renters should never take their rental cars on it, so I never did. My sister has lived over there for ages and she never took me on the old road either. I guess she was always too busy working. Highway 200 or the Saddle Road is a great way to get to Hilo from Kona. On Father's Day it was clear as a bell, so we could see the top of Mauna Kea, Mauna Loa and Hualalai which are three volcanoes. We also drove past the Pohakuloa Training Area. Pohakuloa Training Area provides a quality joint/combined arms facility that provides logistics, public works, airfield support, and environmental and cultural stewardship in support of the U.S. Army Pacific training strategy while maintaining an enduring partnership with the local Hawaiian community. If you return from Hilo on the Saddle Road just pay attention how to get to it. I have it on good authority from two locals that is hard to find and we all know GPS doesn't work great over there.

This review is serving as a mind jogger for myself. Prior to our most recent trip to the Big Island…read morewas five years ago. I thought at that time it wasn't safe to drive from Kailua Kona to Hilo on the old Saddle Road. So we went the long way along Hwy 11 to Hilo. I did some homework prior to coming two weeks ago today. I discovered the new Saddle Road has been transformed into the Daniel K. Inouye Hwy 200. No more pot holes or two lane roads. From Kona you take Hwy 190 then cut over to Daniel K. Inouye, Hwy 200. We got to Hilo in under 2 hours. On the way to Hilo you'll pass by Mauna Kea. We saved that for an excursion with a tour company for sunset and star gazing. But that's another review. Factoid - there aren't many street lights on the Big Island as the observatories don't want the artificial lighting to interfere with their studies of the stars. I wouldn't drive on Saddle Road once nightfall hits as there aren't any lights. Unless you're a local or you want to live on the wild side. Coming back we took Hwy 11 as we were going to hit Hawaii Volcanoes National Park. Slow and scenic. We got back just as the sun was setting. Safe.

When I'm in Hilo, I always love visiting Big Island candies. It's always fun seeing the factory…read moreprocess and seeing the cookies dipped, but what I enjoy most is the complimentary samples. This place is a piece of heaven. Those cookies, brownies and rocky road are things I dream of. I do prefer dark chocolate over milk, but milk chocolate stuff is really yummy too. Who am I kidding if only milk chocolate dipped cookies in front of me I'd totally take them. The packaging is also beautiful, but if you just want cookies for you or to make goodie bags save a little money and get the bagged cookies vs boxed ones. And if you have any product questions, make sure to ask the friendly staff.

Bigger of an operation now compared to back when I was growing up in Hilo. But they have always…read morekept the fact that you can walk in and see the workers hand dipping cookies and whatnot. They've not changed much besides having newer items here and there. They've classic chocolate dipped shortbread cookies are always a winner. Best part about visiting is that you get samples of their products if you just ask kindly! The staff are always so friendly and helpful. I wish they would bring back the Peanut Butter Crunch Bars!

Just Do It! First rate service and tour of Road to Hana! We…read morewere picked up promptly at our resort and our Driver/ Tour guide Tom was personable, fun and extremely knowledgeable about the islands history and the people of Maui. Food and drink were provided which was better than expected and plenty of it, along with plenty of bathroom breaks. The van was comfortable and limited to 8 guests and we had a good group. We were so glad we didn't drive it ourselves because Tom showed us sooooooo many things we would have driven right by. If you're not sure about taking the tour or driving yourself...do yourself a favor and take the tour and enjoy the Road to Hana!!!

In response to the owners lies - (Original reviews in…read morephotos. Yelp said I reached my character limit capacity. Added more photos for our proof). There was no one else on the tour except one couple, whom we had no issues with. The 7 people on the bus was my family of 5 and one couple. 1. There was a hiccup in your booking system, you allowed us to book a tour because you did not close your online reservation window. If you were sold out why did the website allow us to make a reservation? Hence the "hiccup". After we booked the tour, we did move a flight around so this person could make the tour that we had a confirmation email for. Very unprofessional to email the next morning saying you were sold out AFTER we made the booking. Yes we did book late but if you were sold out you shouldn't have allowed us to make the booking plain and simple. We called multiple times because we were asking about pick up arrangements and were told to keep calling back to see when/if the tour filled up, because only then would they be able to tell us what pick up rotation we would be in. I wanted to know what hotel would be the first pick up, etc. I didn't care that our two parties were not on the same bus, which was why I didn't mention it in the booking. 2. Since you claim to have the proof that he wasnt speeding, why dont you show it? It absolutely does corroborate with the Google maps picture. I did move the camera to get a video of how bumpy the bus was DUE TO HOW FAST THE DRIVER WAS SPEEDING! But I'll include another video straight ahead where you can see how fast he flies past the mountain. As for your lies, you need to come up with better ones. I asked for a Spanish translator due to the fact only ONE person in our party spoke Spanish. The fact that you guys said we were speaking Spanish all day is hilarious because NO ONE IN OUR PARTY SPEAKS SPANISH except my mother in law, who didn't speak the whole trip. Let's add more proof that you guys are racist - when the driver picked us up II asked about the Spanish ear piece translator before my mother in law was there. The driver said no, he said I speak a little Spanish so I will do my best to speak to help you guys out. 5 minutes later he came up to my husband and started speaking Spanish. My husband told the driver he speaks ENGLISH. Louie said oh you were quiet miguel so i figured you were the spanish speaker. we were asking about translation for my mother in law. I'll also add he made multiple claims about how Latinas were "so violent" and people had to watch out for us. let's add to the review that not only are you guys liars, you are racist liars. Your tour driver is a liar, we were all sleeping on the drive back due to how sick/tired we were. Your tour driver is clearly lying to cover his mistakes. 3. We didn't ask the tour driver for ONE illegal thing AT ALL. Due to the fact he was an arrested convict (which you can find proof of by googling it) he made illegal stops on his own! He even mentioned how the rangers loved him and when HE chose to make the illegal stop in front of the waterfalls, the ranger allowed it bc they told him make it quick. We appreciate the opportunity but never asked him for one illegal stop. 4. I never said we missed anything, I said I couldn't help but wonder if we missed something. Since you want to be so detailed, we actually DID miss Ohe'o Gulch / Seven Sacred Pools (D) Charles Lindbergh's Grave / Palapala Hoomau Church Kipahulu scenic ocean views, St. Joseph Church Kaupo Ranchlands / Haleakala backside views / Maui's Last Lava Flows (D) Maui's Upcountry / Kula (S) 6. The entire tour WAS my family. Let me also add one thing I forgot to the review someone in your company gave our tour guide my number and he texted me twice asking me for his tip which was EXTREMELY unprofessional. This is an extreme safety violation. He unprofessionally texted me "This ***** Just making sure I did venmo right.. If sent tip, I have not recieved..." at 7:27pm. And "If you could let me know.." at 7:56pm. For my safety, I should NEVER have received text asking about a TIP! Even if he was wondering about the tip because he wasn't used to electronics, you still should never text someones personal cell phone number. Since he did mention multiple times that he was a liability I was scared he was going to show up to our hotel since he knew my number, hotel location, etc. Where is the response to the bulk of my review??? Do you have an explanation for how we know all this information about him being fired from his last tour job? How the current owner was only allowing him to drive as a fill in driver as a favor? Why was he a liability? Bc he speeds and risks the lives of passengers? In one of my videos I do have him talking about the story of how his dad gave him money and guns to illegally transport. As I have over 500 videos from this tour, you guys are lucky I don't want to go through and find the hard proof I have. Where is your hard proof?