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    Big Island Candies

    4.6 (690 reviews)
    Open • 8:30 am - 5:00 pm

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    Erick W.

    What a great treat no pun intended... We stopped here at this big island candy store and it's also a candy factory. The owner graduated from the local Hilo high school and so enjoyed that fun fact. It's very clean very modern. Very very nice. Great presentation great food. We have with samples when we entered and they were very friendly and we purchased some product to take with us and we are looking forward to our day on the big island.

    9/2026

    This place is awesome. From the outside, I thought it was a huge candy story based on the name itself and not knowing what I was walking into. As soon as you enter, you're greeted by someone who gives you two small containers of free samples (shortbread & chocolate). Then you get a free taste of their Kona coffee. Good coffee!! The store itself isn't very big as their manufacturing plant and warehouse is connected. It was awesome to be able to look through the windows and watch how the workers package the cookies. Purchased over a $100s of cookies, chocolates and coffee. Never even know of this brand before. I've only purchased from their competitor- The Hawaiian Cookie Co in Waikiki.

    Kailani S.

    Everything here is amazing! Love that they give samples (cookies/chocolate/coffee). Customer service is always great, employees very helpful and kind. Store is clean and organized.

    Such cute gift boxes
    Elizabeth V.

    Make sure to check this place out if you're in the area! We stopped by around 8:30 AM and honestly weren't even sure it was open at first--the building looks pretty dark from the outside because of the tint. But as soon as we walked in, we were warmly greeted by the wonderful staff, and the whole vibe completely changed. Inside, the space is bright, inviting, and thoughtfully set up. We were offered samples of their Kona coffee along with a couple of treats of the day, which was such a nice touch. As you walk around, you can actually watch them making their delicious goodies, which makes the experience even more fun and tempting. The shop was beautifully decorated for the upcoming Easter holiday, and they also had some really lovely gift boxes--perfect if you're looking to bring something home for family or friends. There's also a small area where you can grab drinks (and possibly ice cream too). I ordered a green tea latte, and it was absolutely wonderful. Overall, such a cozy, welcoming spot with great treats and friendly service. Definitely worth stopping by--whether you're craving something sweet or looking to pick up a thoughtful gift!

    Ed S.

    I was quite impressed with the operation they have going at Big Island Candies. This place is incredible! They offer a large variety of candies that are made right there in the store. You can watch the hard workers diligently making fresh and delicious candies! The store is full of different types of candies wrapped nicely that make the perfect gift.

    Manicured tree & sitting area
    Eliko S.

    Big Island Candies has cornered the market on shortbreads and chocolate candies produced in Hilo. I was brought here as part of a bus tour and while I wouldn't have stopped here on my own, I'm glad that we did... as you walk in the door, a greeter offers you a little cup of samples. Today we had shortbread and Mac nut brittle. Both were very tasty. Fresh coffee is also sampled... the Kona coffee was great! This shop has tons of offerings from various kinds of shortbreads to all types of chocolate covered macadamia nuts. The items are packaged nicely and many are perfect for gift giving. There's also a large viewing window where you can see the candies being produced & the atmosphere inside was bustling and efficient. I walked out with four little gift boxes and I'm happy that I have some treats for peeps back home. (All sales are final.) Many buses are brought here, so as someone visiting, it does feel a little forced, but it worked out nevertheless. Plenty of car & bus parking. Mahalo.

    Dark chocolate dipped macadamia nut shortbread cookies
    Melody D.

    I am glad Big Island Candies is not located in Kona. If it was, I would be broke and fat. I am obsessed with the dark chocolate macadamia nut rocky road. I stop here to buy it every time I am in Hilo. I also like the dark chocolate macadamia shortbread cookies. This is a great store to buy gifts. They always have cute seasonal gift boxes with a combination of their sweets. I sometimes get these for friends and flight attendants when I travel back to main land. And everyone always loves them. If you are local or visit the island often, make sure to get a punch card. You get discounts on your purchases when you shop.

    Valerie T.

    Looking for a special gift while visiting Hilo and or you have a sweet tooth this is the best place to explore. Not only will you get to taste some local creations, but some souvenirs, but the large windows inside are perfect viewing spots to see where the magic happens. The parking lot was large which was nice. As you arrive you're greeted with samples. I tried the chocolate dipped potato chips. For me it was a perfect blend of salty and sweet. The front entrance table had a gorgeous centerpiece and each station was color coordinated, labeled and separated for any occasion. The decorate boxes are sure to wow anyone. The staff was so sweet like candy factory they worked. It was a great quick stop on the tourist list.

    Hope B.

    What a great place. It was a trek from Kona to Hilo but it was well worth it. There was plenty of parking and they had a security guard. We were greeted with a sample and some coffee. The workers were friendly and attentive. The smell of chocolate permeated this place. If you like candy, you'll be like a kid in a toy store. Though pricy, it was well worked it. I can't even begin to articulate what they have so visit their website so you can look through the products If you visit the Big Island, this place is a must.

    JoAnne V.

    Beautiful new showroom. Selection enormous and service helpful and friendly. Lots of free samples of cookies, candies and coffee! You can view the process of making the delicious goodies. These beautifully packaged items make great Omiyage (gifts) for friends and family. Highly recommend you visit!

    Rom P.

    Are you planning on bringing something back home? This is the place to get it. A variety of selection from matcha to almond covered shortbread... This is actually better said with pictures. Upon entering you're greeted with the days sample and a sample cup of coffee. The staff is very friendly and if you spend a certain amount you get a free bad to take your loot home. We always come back when we are in Kona

    Decor
    Erandi W.

    FOOD: The cookies and chocolates here are soooo good!! When you walk in the door, you are greeted with a smile and a sample of chocolate and cookie. Then you can walk over and get a sample of coffee to wash it down! It was so good! SERVICE: The service here was wonderful! Everyone we encountered was so nice and friendly and greeted us with a smile. DECOR/AMBIANCE: Such great decor and vibes. There are plants around so very naturey (Is that a word?). This store is also huge and so much to go around and see. Definitely recommend to visit if you are in Hilo!

    Melissa M.

    The name of this store says candy- but it's mainly cookies and brownies. Delicious ones at that!!! You can stop here for all your Hawai'i gifts to bring back k home. Shortbread cookies dipped in chocolate. Ice cream. If you time it right , you can watch the assembly line. Looks straight out of an episode of I love Lucy!!

    Cookies and brownies

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    A classic Hilo stop. We came, sampled and bought a stack of take home gifts. Always memorable to see the production in-house.

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    Page 1 of 18

    Ask the Community - Big Island Candies

    Are the cookies individually wrapped?

    Yes, each item wrapped individually inside the box, makes it nice because they stay much more fresh and crunchy.

    Do they have discount from co-op discount or AAA?

    View All 4 Questions

    Review Highlights - Big Island Candies

    “We bought boxes of shortbread, chocolates & cookies to bring home, some T-shirts & the coconut ice cream.”

    Mentioned in 85 reviews

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    Big Island Candies - candy - Updated October 2026

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