The customer service here gets this place 5 stars. The facial itself? 2 stars. Here is why (for…read moreboth) I have been getting facials regularly for about 20 years. There was a time in there where I got a facial every month, so I know what I like and what I think is best for my skin. And I'd like to think I know what makes for a great facial. The baseline facial here is 45 minutes (not even 50 or 60 minutes). I was not told this when I called to reserve. Additionally, I got the extraction add on and was told it was 30 minutes. It is only 20 minutes. I immediately told the manager this and she was apologetic. So that's how my appointment started. Okay, onto the facial. The young lady walks me to the room, asked me about my skin and steps out to get the products. Immediately I think "you haven't even looked at my skin. How do you know what products you'll need?" Also (and this is a small thing, but details matter). I believe all of her fingernails had chipped or fading polish. My preference is that, if I am having my face worked on, the aesthetician's nails should be clean, nails cut short, and tidy. (That's just what I am used to) Anyway, I hop on the bed (super wide and comfortable bed). She returns and starts with cleansing, followed by exfoliating, followed by toner. I would say about 30 minutes in is the first time she gets the magnifier/lamp out to look at my skin. She starts extractions (I know my skin and I have congested pores all over), but after about 5 minutes on my nose, I can't really say she did much more extracting. A couple here and there, but my chin, for example, is packed with stuff that needs to be extracted and all she extracted were like 1 or 2? I wear MAC make up, and though not wearing make up most days these days, for those of you who know, MAC camps out in your pores. She just kept tapping and rubbing her fingertips on my skin, and not extracting. On the cleansing, etc, she kept missing my upper lip? ‍. Not sure why. After extractions, she applied like 3 additional things. One was a peptide something or other, finished by a moisturizer with SPF and an eye serum. Steam towels in between to wipe stuff off and that's it. No steam and no high frequency were used in this facial. The store is pretty cavernous so I kept hearing people outside in the front desk area talking, and the music was not instrumental like you would find at most spas. It had words, and I think at one point, I heard lyrics that might have included bad words? ‍‍ Anyway, if you're looking for a place where someone is just gonna cleanse your skin and rub on it for a bit, this is fine (think of this as a "big box" style facial). If you're like me and want a more focused and customized facial, this place doesn't appear to be it. So...why the 5 stars? Because when I came out, and after I paid for the facial, the manager asked me for feedback and seemed GENUINELY interested in what I had to say. I didn't even tell her everything I have written here. She OFFERED ON HER OWN to refund the facial. That is INCREDIBLE customer service. I actually had to ask her to make sure the young lady's tip was not refunded. So I was blown away by that. I won't be coming back here, but I have to commend customer service where it goes above and beyond.

I was a Skoah founding member going back to when the spa/salon first opened in 2019. When I signed…read moreup it was my first time joining a membership based spa/salon for anything and I am aware that quite a few of them have existed and come and gone over the years. In the beginning I had a top-notch experience. Member treats, including more lip balm than I ever needed, and many product samples, a few of which I have yet to use. Today, the member treats seem to be a thing of the past and the prices (for new members) have gone up significantly. The experience was still very good, just not quite up to the top-notch label anymore. Despite this, if you are looking for a membership based spa/salon for facials, Skoah is still one of the better deals out there. The non-member prices are higher but still somewhat competitive. The products are good quality, though to me they do seem a bit high-priced compared to others I have found that seem to work just as well. I will concede I may be a bit more budget-sensitive than the type of customer Skoah is really aiming for. The two main reasons I cancelled my membership are because I felt I was ready for a change regarding my skin care routine and the membership model didn't work for me anymore at this point in time. Those are reasons specific to me personally and probably will not apply to most people reading this.

Very relaxing, knowledgeable and informative facial. Love my glow. I will recommend for facials…read moreand massages, they are the best!

I had my first experience at Milk + Honey and it did not disappoint! I received a gift card and…read morebooked the two hour ultimate massage. I got to my appointment a bit early to enjoy the lounge area. I had tea and was able to start my unwind before the massage. Garrett was my massage therapist and he was phenomenal. Two hours was so lovely and provides the opportunity to savor the relaxation. After the massage, I utilized the steam shower and while I'm normally not a steam person depending on my hair (I had braids today), it was a great way to round out the relaxation experience! I will definitely come back! I utilized the parking garage and the first two hours are free.

I used to get waxed at another place and realized that my ingrowns kept coming back. I started to…read morethink that my skin was sensitive to the wax and I needed a more organic way to get waxed .. that's when I found Martha. She has been AMAZING ! she was very knowledgeable in what was happening under my skin and was able to clear all my ingrowns. She has been a blessing for sure! Would never go back to waxing again! Always going to do sugaring from now on. Would HIGHLY recommend her to anyone!

Found this gem the week of my wedding when I was panicking to find somewhere for a Brazilian Wax…read more The nail tech got a little ambitious, so I called to cancel & she agreed to wait. It was a little hard to find but her daughter guided me there on the phone while I was lost. Initially it was a little off putting as I thought they might not be as sanitary because the wax was dark colored. I later found out she doesn't use wax but sugar. This process reduces irritation to the skin & is less painful. In my 35 years of life, I have only been waxed once when I was 19 for a pool party. I vowed never to do it again because of all the pain & skin irritation I experienced afterwards. There was minimal pain & absolutely no skin issues after this procedures. I was in & out in less than 20mins. Highly recommend, especially for avid waxers. ENTER FREELY, they've been Approved:)

I have been a customer since the Yelp event…read more I brought my mother here for a Mother's Day gift....she just redeemed it today-in June. Insert emoji with the horizontal line for the mouth. Anywho, they treated her and myself really well by offering her and myself water. I did not get a facial, however, I was treated really well while I waited for her. Parking- ugghh the weekend is a hunger games for parking. Sooooo I suggest during the week if you can. I did, dip out to lululemon which is located next door and they also have Lalaland for coffee in the same lot. I chose this location for diversity. Not all skin is the same skin;) My mother told me that she really loved her facial!!! She felt relaxed and the clinician really gave her a facial message. My job is done.... Thank you Hi, Skin.

I took a break from crazy working mom life to get a facial on my day off. The person next to me sat…read morethere on a speakerphone phone call for over 20 minutes until I finally said something. My aesthetician told the front desk but they never came over so I had to ask her if she could hang up her call because it was ruining my experience. She then proceeded to take it off speakerphone but I could still hear the whole conversation. There were only three or four total people in the place, so there was no reason for me to be seated right next to her. The front desk staff treated me like I was the crazy person when I asked to be moved to a chair farther away from her. The facial itself was fine. I know businesses can't prevent rude customers from being their customers, but they also can do something to prevent the rude customers from ruining the experience for others, and this place did not do that. I won't be back.

Had a great appointment with Lindsay! I have really sensitive skin and she set me at ease in…read moreexplaining everything she'd be putting on my skin during my facial. Her space was clean and cozy; I left feeling relaxed and glowing.

Lindsay has the magic touch. Every stroke and rub is so deftly and purposefully done - relaxing,…read moresoothing, and just perfect. I feel like a blob of clay being expertly massaged into a masterpiece. She has been taking on new clients since the pandemic - and I was so thrilled as she hasn't been available for many years. I started having my husband go as well and he really enjoys the facials. After the treatment, she'll email you the list of products used. You'll receive the invoice over email as well so you can pay in the comfort of your own home. Her schedule is still booked pretty solid so make sure you book early online or give her a call.

Elite Dermatology is an excellent practice! I arrived for my appointment 20 minutes early, and I…read morewas escorted to the exam room 10 minutes early. The assistant was friendly and effective. She listened to my concerns and photographed the skin areas that I was concerned about. Right after that, Dr. Muneeza Muhammad came in. She is alert, on the ball, and energetic, with a great personality. She did a full body examination and answered all of my questions about my localized skin areas of concern. She carefully explained that she found nothing of concern. But that doesn't mean that she simply mollifies patients to avoid work. 6 months ago, she diagnosed a melanoma on my eyelid and set up my surgery 3 weeks later by Dr. Armenta of Elite D who successfully removed the melanoma with no further complications for me. Dr. Muhammad also successfully destroyed small, shallow pre-cancerous growths on my head through cryogenics and prescribed a cream that eliminated actinic keratoses on my cheeks.

I saw Dr. Muhammad for a skin cancer check up. What I can describe from my experience is gross…read morenegligence at a bare minimum and also was just unprofessional. This was the fastest skin cancer check I have ever had which should have been a red flag, but I mistook her arrogance for actual knowledge. Dr Muhammad diagnosed me with a very serious skin condition with only her "clinical expertise" without confirmatory testing. She then prescribed a very serious medication with very serious side effects that should not have been prescribed to me with prior kidney issues without first testing my kidney function. Not once did she even go over the side effects or cautions of the medication she prescribed. I had to ask her several times to repeat the different things she was saying and prescribing for various things. She also then provided no support after diagnosing me with a disease that could have caused irreparable damage. Thankfully I came to my senses and realized she could be wrong and saw my GP who confirmed with testing she was wrong. Perhaps she should spend more time learning about appropriate patient care and less time making TikToks...

Everything about The Skin Renewal Center is top notch. The decor is inviting, in good taste, and…read morethe environment at large sparkling clean. Every individual on staff is highly competent and offers great conversation and a welcoming personality. Dr. McNamara provides exceptional care. He is always on time, knowledgeable, friendly, honest, and kind. One of the many things that has impressed me is that Dr. McNamara has never tried to promote anything unnecessary or costly. In fact quite the opposite is true, he has steered both my husband and I to less expensive treatments when there were options, and has reduced or waived additional fees when I've come in for a check in appointment. When presented with a suggestion for a service, I was provided information to consider and the rest was up to me. No pressure. I also want to take time to applaud each of the amazing men I've had the pleasure of meeting in their various capacities (Dr. McNamara, Walter, and Jose), for each being dynamic, and highly skilled in their respective roles, and for also sharing the ethical and attractive quality of never fishing for insecurity in a person in order to push product or services. That quality can be far too rare in this industry. I really believe this to be a business that is an exception to that rule. It is a practice where elective services are client lead and based on the professionals truly wanting the best outcomes for their patients. These are just a few of the countless reasons that I feel blessed to have found them and I will keep coming back. The glowing reviews are absolutely accurate and exceedingly well deserved!

Dr McNamara guaranteed a nervous me, that he wouldn't overdo the RHA injections to my…read morecheekbones/temples to diminish signs of my facial aging. And I couldn't be more thrilled with the results! Its like getting back my face that I once knew, and so appreciate seeing again. Pure genius, in how Dr McNamara uses the latest, more cutting edge injectable, and unlike other places that I have been, has a real eye for aesthetics in seeing and enhancing one's natural features. Felt like 10 years were erased!

My first visit to see Sabrina was almost a year ago and I have to say I truly love her and and…read morewonderfully amazing staff! Sabrina is honest and completely explains everything that she recommends. Everyone goes the extra mile to make you feel comfortable and confident! Love them and you will too!

Sabrina and Ashley are absolutely amazing. I went in initially for just a consultation to get a…read moredecent skin care routine because I'm a guy and have never really put any effort into it. She took the time to thoroughly explain in detail about the products she recommends for my skin type. I also inquired about her opinion on hair loss and how we can manage it and came to the conclusion to try Keralase Hair Restoration. We've completed 4 sessions as of today, and was already getting comments from people about the progress after the 2nd session. I can't wait to see the results once we finish the last couple sessions. Highly recommend guys with thinning hair to give this a chance

Olivia is great! I appreciate her sweet spirit and gentleness. Highly recommend for waxing services.read more

I had an amazing experience at Bare Necessities Spa + MedSpa with their LaseMD service plus the…read moreepidermal leveling add-on, and I can't recommend it enough. Perla was my esthetician, and she was absolutely incredible--knowledgeable, gentle, and so thorough in explaining every step of the process. The treatment itself was comfortable (with numbing of course) , and the results are definitely noticeable. My skin looks smoother, brighter, and more even, and it has that healthy glow I've been trying to achieve for a while. The epidermal leveling add-on made a huge difference in how well my skin absorbed products afterward. This service is truly worth it, especially in Perla's hands. You can tell she genuinely cares about results and your overall experience. I'll definitely be coming back and recommending this to anyone looking to invest in their skin.

This is the only place I trust with my eyebrows! Sara and Vaishali are the best and always treat my…read morebrows with so much precision and care. I come here almost weekly and I would never go anywhere else!

Very easy to walk-in for an appointment! The staff is very quick and the facility is very clean…read more They're happy to help with skincare or beauty treatments.