Clean place, friendly pet greeters and she takes the time to introduce herself to your dog slowly…read moreand get the dog used to her first as she takes her from you very reasonable on the price and did a great job we will definitely be back We have tried 5 local groomers over the last 3 years and finally now we have one who really knows what she is doing and has really great hours for convenience. When your done being disappointed by the others call this groomer Update we continue using this groomer as she is far better than 4 other so-called groomers

Feibulous Dog Grooming is wonderful! My dog Porter loves when Feifei comes to groom him. She is the…read moredog whisperer:)) His cut is always consistent !

My Westie comes home looking like a Westminster champion. They treat him well. That's what's…read moreimportant.

I had used Mel for 10 years. Never a problem. When I picked up my Yorkie, he looked like a 5 year…read moreold had groomed him. I told Mel I was not happy. She said she had broken clippers. Sounds like carpenter going to work with broken hammer. She said bring him to her house and she would do him there. She was to text me directions. Never heard a word again from her. My neighbor had the same experience except she said her dogs came home with fleas. Don't know what is going on there but they have gone to he** in a hand basket. Mel said she clipped him but it didn't look like her work. ' BUYER BEWARE"

Lulu is always happy to arrive at Bark Avenue and looks fabulous when she leaves. The stylists are…read morequite talented.

The owner is extremely rude and obnoxious every time I have had interactions him. I didn't have a…read moreproblem with the groomer, The owner tried to raise the price $40 once inside the door I would definitely look for another provider. salt of the earth or not being rude is not acceptable. I paid what I was quoted nothing on a whim as you suggest, My dog was weighed and one thing you are right about puppies do grow fast.

Walk in NAIL TRIM for both my dogs was done by smiling groomers. No appointment required and the…read moreladies took care of the task immediately. Much appreciated and needed.

My little Suzie was a frail traumatized little rescue Yorkie who was rescued from a puppy mill in…read moreVirginia. She had never touched grass until she was rescued by an active military soldier based in VA. When I searched for a Groomer I was so hesitant because of her traumas. When I walked into Puppy Palace the owner was so patient and took Suzie into her arms and was so loving towards her. I explained her history and I felt her compassion. Now, Suzie has had two groomings and she is so relaxed and not stressed when I drop her off. That shows that she was treated with gentleness and her painful past was not triggered. Now Suzie is a new puppy! At first her coat was a mess, and I was not clear on how her coat would grow out. She is blossoming like a flower. Her groomings have been beautifully done and she is enjoying her best life. Thanks Puppy Palace!

I was not happy with the way they cut my shihtzu's hair, I had to come home and trim her face, the…read moredid a choppy joh on her head, did not trim the ears as I requested. I will not go there again, My appt was at 12, they advised they will not get to her to 230pm( that should've been a sign not to go go back), I took my dog home and returned at 230 as I wasn'tgoing to leave my dog for21/2 hours in an unknown place. I will not take my pup there again.

I dropped my dog off for her appt. at 12noon for a bath, deshed and nail trim. Three hours past and…read morestill no text that she was ready. When I went back to inquire about it, I was told that she wasn't ready only to find out they did nothing with her yet and she was in a cage for 3hrs .... no food or water. I asked if they at least trimmed her nails? NO. The groomer came out and said she had an employee who went home sick with COVID! I couldn't believe how they left my little girl in a cage for 3hrs, it made me sick how they treated her. They should've called me and rescheduled. She did take her back and trim her nails. and offered a free bath if i brought her back the next day!! NO DANG WAY. And if that employee has covid they should be closed down!!!

My Pup, Fluffy, loves it there. They take care of your pet…read morewith care Only place we would use We drive more than an hour each way but peace of mind is worth it Thank you kindly Green K9 Warmly Dorothy Gibson

would not recommend; I had a terrible experience boarding my puppy. Prior to boarding they required…read morea trial which we did, and it was successful. They said he did great and could board at the facility. After my dog was dropped off for boarding, they called within a couple hours and said he will possibly need to be picked up due to mounting. I have never seen him do this before and he plays with different dogs regularly... but he is a puppy... and I'm sure was very excited with so many dogs. They said that they were going to try a couple different strategies, but we would have to pick him up if it didn't work. One strategy included locking him in a room alone and unsupervised for 15-45 mins for a "time out." They called back the second time and said he had to get picked up. Their methods are not appropriate and neglectful to put kindly. I had to ask a friend, who has never watched my dog, to get him since I was not in town. He stayed the night with him and animals who he never met and had no issues. They definitely need to improve their procedures and the way they handle dogs.

Rita at Precious Puppy Spa is amazing! My dog Bella will only go to Rita for a grooming without…read moreputting up a fight. She absolutely loves her spa day getting a haircut and bath.

I took my 2 year old Labradoodle to Precious Puppy Spa for the first time today and was so pleased…read morewith the job they did. They did her cut just as I had asked. Everyone there was great and we definitely will be back. Gloria D.

Very disappointed. Called and made an appointment, went over details of issues of our dog not…read moreliking her nails cut, they said no problem. Arrived for appointment, woman at desk said three times yes she needs her nails cut. My wife went over how other groomers have been able to get them cut. Next the woman picked up the dog, but was not holding her tight and she jumped from her arms toward my wife and hit the wall and almost fell. We should have left. Just over an hour later we got a call that she was done. Upon pick up, they say they couldn't cut her nails. So they still have her a bath, why wouldn't you call the owner and explain this and give the option to continue when it was already stressed why she was coming in? Set up is not good, as if a dog does get away from staff they can easily run out if someone opens the door into a very busy parking lot. Sorry but we cannot recommend.

I brought my Blue Heeler to Scenthound Mount Dora on Saturday the 14th. It was a last minute…read moreappointment and I was so thankful they were able to fit him in. It was our first visit but certainly won't be our last. From start to finish their team was very communicative and you can tell customer service is at the top of their priority list! My dog was nervous being in a new situation and environment but they were very patient with him. I was so happy to learn from his report card (which the manager went over with me when I picked him up) that he was already in great shape! They do a whole wellness check, checking his skin, coat, teeth, nails, etc. every visit. He smelled amazing and was so happy when I picked him up. The store was clean and well organized. They offer a monthly membership, with different levels depending on the services you need, but you can always drop in for a la carte services without a membership. I will be back!

Came here today for a grooming. We had Mattison and she did a great job on my dog. She was done in…read morean hour and didn't kennel her. I walked by the salon and saw my dog laying on her lap waiting for me. I usually use Petsmart, but tend to take too long with grooming and kennel her for a while before and after her grooming. From now on I'll be coming here to see Mattison!

They sold me a bag of Purina Pro Plan dog food that was full of brown worms! Live one's. When I…read moreconfronted them about it, they were aware of this! Why are they still selling it? To make my dogs sick? Never going back. Don't recommend. I'd give them negative stars if I could.