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    The Green K9

    3.5 (31 reviews)
    Open 7:30 am - 6:00 pm
    Updated 1 month ago

    Services - The Green K9

    Pet boarding

    The Green K9 Photos

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    Her muzzle was still this swollen almost two hours after I picked her up.
    Crista L.

    I have been boarding my four dogs at The Green K9 for several years now. I always had a good experience and felt that my dogs were being well looked after. However, when I picked up my dogs on Friday, February 26th, after a three-night stay, I noticed on the ride home that my lab mix Bonnie's snoot was horribly swollen and there was a line of hair rubbed off her snoot. As soon as I got home, I called back to TGK9 and got Jessica, who I believe is fairly new, and with whom I had had a less than pleasant phone conversation when calling to see if I could pick up the dogs an hour earlier than originally planned. When I asked if Bonnie had been involved in an incident, Jessica said she didn't notice anything and that my dogs had not been outside or around other dogs that day because they were being bathed and having their nails clipped. I told her that quite clearly my dog had been injured and I wanted someone to look into it and call me. Amy called me back in about ten minutes and said that no one had noticed anything but perhaps Bonnie had been stung by a bee. She suggested I give her Benadryl and wait. I took as many pics as I could, but honestly, trying to take clear photos of a black dog is like trying to photograph a big black hole. As I was taking pics, I noticed that the injury matched perfectly the imprint of a too-tight muzzle. The more I looked, the more I realized that someone had muzzled Bonnie with an incredibly tight muzzle and left in on for FAR too long. It had cut off enough circulation for the end of her snoot to swell terribly, and rubbed hair off in a line above her nose where the muzzle would have stopped. Let me say here that neither my groomers nor my vet have ever had to muzzle Bonnie. She is a licker and a barker, but NOT a biter. I made the first appointment I could with my vet, not because I thought the injuries were life-threatening, but because I wanted her opinion on whether this was likely caused by a muzzle. Of course, she could not definitely say because of the time that had passed and my crappy photos, but she agreed with me that improper muzzle use was most likely the issue. Amanda from TGK9 called and asked how Bonnie was doing. I told her that whomever had bathed Bonnie had injured her from using a too-tight muzzle. Here's where their story started shifting around. Initially, Amanda said "the only time we use a muzzle is when we are doing nails" and that it shouldn't have been on too long. Then she said that Jessica had bathed and done nails for my dog and that she would ask her about it. She called back and then said that Jessica claimed not to have used a muzzle at all. I told Amanda this was obviously injury from a too-tight muzzle and that I would never ever bring my dogs to them again. I never heard from TGK9 again. I debated about posting this experience, but then I thought I should because I would want to know if a business had a propensity for injuring the dogs they are caring for. My fur babies are my entire world, and I need to know that the people I entrust them to when I am traveling are treating them carefully and well whether they are on camera or not. So please be careful. If they have injured my dog, they might injure yours.

    Five star grooming for Lucy Lu, Bentley & Butler!!!! And they got a day at Doggie Day Care.
    Nancy Z.

    I love it when the dogs come home from the groomer's so happy!!!! The Blonde boy, is Butler, he fell in love with Destiny, the caregiver for the small dog daycare area. But I'm sure all three would have gone home with groomers Tangie & Marney too. Thanks to all.

    Injuries to our dog while at The Green K9 in Mount dora florida, due to owners admitted negligence.

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    13 years ago

    We have had nothing but great experiences at Green K9. We are especially appreciative of Tracy's added touch when we bring out dog.

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    Ask the Community - The Green K9

    Review Highlights - The Green K9

    Paul & Marni know their business and provide a safe, caring and interactive environment.

    Mentioned in 3 reviews

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    Woof Tang

    Woof Tang

    (7 reviews)

    Orlando International Airport

    ABOVE AND BEYOND!!!12/10! I am VERY careful where I choose…read moreto board my dogs or even care for them. I have two very different, full of personality huskies and I always trust WoofTang 110%. I make the drive from St Pete to Orlando because this is the only place I completely trust with my dogs. In July of 2024 I decided to make the training investement with both. I knew the mad skills and talents that Lexi & Tai have with dogs and both of mine needed the professional assistance. I enrolled them both together. Archie, is an incredibly stubborn 6 year old husky and Pongo is my overly excited, talking 10 month old Husky. They blend well together but they are not everyone's cup of tea! I trusted these two and their team and they did wonders with compassion, patience and professionalism! My dogs are the core of my world, so as most dog owners I worry how others treat my dogs when away. Lexi would touch in almost everyday, she communicated reports with honesty on progress & she let me know when a post of their training was hitting the social so I could feel better being apart. Recently, when I had to evacuate from St Pete during both of these recent hurricanes to Orlando, the team took them right in and explained to me the precautions and procedures they would be taking with them. This team even stayed overnight during the storms! Talk about going the extra mile. Lexi is amazing at communication and I still ask her questions about training because it's an everyday practice here with my two! Tai radiates love when he talks to the dogs. The staff is very professional, clean, organized and educates you on the different packages/pricing & knows your dog! Also they take great photography of the dogs! (photo of the work added!) Bottom line, if you found this facility and you If you love your dog(s) you struck gold!! I have been bringing them since they opened their doors and I will be loyal to this team forever. Note: my dogs could attend our wedding BECAUSE of Lexi and Tai's training with them.

    Kiko loves it here and I can rest easy knowing that he is safe and being looked after.read more

    Pawsmere Pet Retreat - Pawsmere Pet Retreat is a small pet care center located in the little town of Montverde, Florida.

    Pawsmere Pet Retreat

    (3 reviews)

    Having a new furry friend is always a grand new adventure. Sometimes, those adventures can be…read moresmelly and disgusting. I realized this when my 4 month Airedale puppy came inside smelling like wet dog and grass. I decided to check out Pawsmere Pet Retreat because I had heard good things about them! They are located in the corner lot in the town of Montverde by the gas stations. If you are not looking for them, you may not be able to find them. Luckily, we were able to do some digging and find out where they were. The staff was extremely friendly and actually very excited to see an Airedale because they aren't really native to this area. Usually with Airedales, they are meant to be groomed a specific way and in a specific pattern or else their hair will come out matted and unruly. Michelle, the owner knew EXACTLY what to do with him. It took a couple of hours, but when she brought him out - it was like he was a WHOLE different dog. The price was not too bad either. I paid about $45 or so for a wash and cut and will definitely be back again.

    We brought our two dogs (one is 3 and has been boarded before and one is 8 months and never has) to…read morePawsmere Pet Boarding and we couldn't be more grateful we did. The owner treated them like family. She keeps it small in the way of allowing roughly 3 dogs to board at one time. This allows the dogs to get adequate attention, exercise, and safety. She sent me texts during our time away updating us on how the dogs were doing and included photos and videos. The dogs stayed almost a week and they were so happy to lucky when I brought them home. She is also a grooming facility. So she groomed them before pick up per our request. It was a great value and quality care for our fur babies. I would recommend them to anyone looking for a more personal affordable boarding option for your dog or cat.

    MVP Pet Care - Before

    MVP Pet Care

    (7 reviews)

    Michelle was very accommodating and was able to take my parents dog with limited advance notice…read morewhile we went to Disney for the day! We were able to do a meet and greet the night before. She is very knowledgeable and we felt very comfortable with her watching the dog. My parents dog is 60 pounds so we called to see if she could take her and she was able to accommodate (website advised to call for more info for dogs over 35lb). She also offered other services like daycare and grooming!

    I am a big time kitty person!)Even I've a doggie, but still I have 5 beautiful cats.They are my…read morebabies))And for me is important in what hands they are.That is why I trust Michelle. We moved here 3 months ago and it was time to find groomer,I'm glad I found her business on yelp. Michelle is very kind and generous to pets.She took care of our adult kitty,who needs grooming every 3 months and I'm happy that I can trust her with my kitty.Michelle is patient and caring person.Has kind heart and great energy. She even let me stay for grooming,so the cat doesn't get stressed.My cat Kisa was very calm,even purred during the groomingShe just didn't like waterless washingso she bit Michelle (sorry about that).Hopefully Kisa will behave next times).Thank you Michelle again!) And btw I think she has affordable prices for that kind of service. Parking is very easy and very convenient about everything.Driving there,destination,parking,the place,walking distance,etc) Be back in 3 months.

    Bow Wow Resort

    Bow Wow Resort

    (19 reviews)

    Wekiva Springs

    We've been using Bow Wow Pet Resort for over 15 years and I can't imagine taking our dogs anywhere…read moreelse. The staff loves them and always has sweet stories to tell us when we pick them up. In all these years, we've never had an issue that would raise concern and I appreciate that our pets have a safe place to sleep and play while we are away. Spa services are also offered for a reasonable price, which is nice and convenient.

    I wanted to give this place a one-star rating, but it's a fairly secure facility. Once through the…read morefront door, there's little chance your dog can escape. I recently moved to the area and needed doggy day care while I was looking for a house. This place was recommended by an employee at a nearby pet store. But, she really didn't know anything about it other than it was close by. There's a large play area at the front, observable through large windows at reception, and there's a back area that you cannot see. From what I experienced, there's no air conditioning other than at reception. That leaves your dog exposed to Florida heat and humidity for the duration of the stay. Both times I picked up my dog, he was heat stressed and physically hot. There's plenty of water and it looks like the dogs can be hosed down, but that's not enough. Smaller dogs really suffer in heat, and dogs with skin problems shouldn't be watered down. There's no place for your dog to escape when they've had enough. The other issue is they're closed for four hours in the middle of the day. I didn't notice this the first time. I showed up and there was no one around and no cars in the parking lot. I'm sure there's a way to get your dog in an emergency, but I've never seen a business model like this. Last issue, is they will shamelessly flip around the pay pad and solicit a tip...for doing their job...that they're already paid for. Of course, they're all standing around looking at you. No pressure. I tipped because I don't want them to screw with my dog, But, they're not waiters or baristas. Their job IS the service; the service isn't extra. So, if you're actively fighting against out-or-control tipping culture, this alone is enough to avoid this business. Add the lack of air-conditioning, and there's just no reason.

    The Green K9 - petstore - Updated May 2026

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