I had used Mel for 10 years. Never a problem. When I picked up my Yorkie, he looked like a 5 year…read moreold had groomed him. I told Mel I was not happy. She said she had broken clippers. Sounds like carpenter going to work with broken hammer. She said bring him to her house and she would do him there. She was to text me directions. Never heard a word again from her. My neighbor had the same experience except she said her dogs came home with fleas. Don't know what is going on there but they have gone to he** in a hand basket. Mel said she clipped him but it didn't look like her work. ' BUYER BEWARE"

One of my dogs hates being groomed. This is the only place I've taken him to where he isn't having…read morea panic attack when I pick him up. He's become much more confident with grooming from his experience here. Now, I travel from Georgia to visit family in FL and make sure I get my dogs groomed here each time I visit. It's that worth it to me.

This company was recommended by my vet. I've tried calling multiple times. I wish someone would…read moreanswer so I could set up a grooming appointment for my puppy, which is my main concern. Also, they should add a text number on their website or on Yelp.

The owner is extremely rude and obnoxious every time I have had interactions him. I didn't have a…read moreproblem with the groomer, The owner tried to raise the price $40 once inside the door I would definitely look for another provider. salt of the earth or not being rude is not acceptable. I paid what I was quoted nothing on a whim as you suggest, My dog was weighed and one thing you are right about puppies do grow fast.

Walk in NAIL TRIM for both my dogs was done by smiling groomers. No appointment required and the…read moreladies took care of the task immediately. Much appreciated and needed.

My dog actually gets excited about seeing his "girlfriends". They do a great job! My dog always…read morelooks so good afterwards.

I was not happy with the way they cut my shihtzu's hair, I had to come home and trim her face, the…read moredid a choppy joh on her head, did not trim the ears as I requested. I will not go there again, My appt was at 12, they advised they will not get to her to 230pm( that should've been a sign not to go go back), I took my dog home and returned at 230 as I wasn'tgoing to leave my dog for21/2 hours in an unknown place. I will not take my pup there again.

I dropped my dog off for her appt. at 12noon for a bath, deshed and nail trim. Three hours past and…read morestill no text that she was ready. When I went back to inquire about it, I was told that she wasn't ready only to find out they did nothing with her yet and she was in a cage for 3hrs .... no food or water. I asked if they at least trimmed her nails? NO. The groomer came out and said she had an employee who went home sick with COVID! I couldn't believe how they left my little girl in a cage for 3hrs, it made me sick how they treated her. They should've called me and rescheduled. She did take her back and trim her nails. and offered a free bath if i brought her back the next day!! NO DANG WAY. And if that employee has covid they should be closed down!!!

My Pup, Fluffy, loves it there. They take care of your pet…read morewith care Only place we would use We drive more than an hour each way but peace of mind is worth it Thank you kindly Green K9 Warmly Dorothy Gibson

would not recommend; I had a terrible experience boarding my puppy. Prior to boarding they required…read morea trial which we did, and it was successful. They said he did great and could board at the facility. After my dog was dropped off for boarding, they called within a couple hours and said he will possibly need to be picked up due to mounting. I have never seen him do this before and he plays with different dogs regularly... but he is a puppy... and I'm sure was very excited with so many dogs. They said that they were going to try a couple different strategies, but we would have to pick him up if it didn't work. One strategy included locking him in a room alone and unsupervised for 15-45 mins for a "time out." They called back the second time and said he had to get picked up. Their methods are not appropriate and neglectful to put kindly. I had to ask a friend, who has never watched my dog, to get him since I was not in town. He stayed the night with him and animals who he never met and had no issues. They definitely need to improve their procedures and the way they handle dogs.

Very disappointed. Called and made an appointment, went over details of issues of our dog not…read moreliking her nails cut, they said no problem. Arrived for appointment, woman at desk said three times yes she needs her nails cut. My wife went over how other groomers have been able to get them cut. Next the woman picked up the dog, but was not holding her tight and she jumped from her arms toward my wife and hit the wall and almost fell. We should have left. Just over an hour later we got a call that she was done. Upon pick up, they say they couldn't cut her nails. So they still have her a bath, why wouldn't you call the owner and explain this and give the option to continue when it was already stressed why she was coming in? Set up is not good, as if a dog does get away from staff they can easily run out if someone opens the door into a very busy parking lot. Sorry but we cannot recommend.

I brought my Blue Heeler to Scenthound Mount Dora on Saturday the 14th. It was a last minute…read moreappointment and I was so thankful they were able to fit him in. It was our first visit but certainly won't be our last. From start to finish their team was very communicative and you can tell customer service is at the top of their priority list! My dog was nervous being in a new situation and environment but they were very patient with him. I was so happy to learn from his report card (which the manager went over with me when I picked him up) that he was already in great shape! They do a whole wellness check, checking his skin, coat, teeth, nails, etc. every visit. He smelled amazing and was so happy when I picked him up. The store was clean and well organized. They offer a monthly membership, with different levels depending on the services you need, but you can always drop in for a la carte services without a membership. I will be back!

I think I found the best groomers!, Heidi and her staff are fabulous, sweet and patient. I've got a…read morelittle one who's a challenge and another that's a prince. They sent Domino home looking handsome, and happy. He is just 16.5 yrs young, but thinks he a tween. Thanks!!