We love taking our little 9 pound dog here. She doesn't get a crazy haircut, but always leaves a happy dog. My dog is a whiner and when groomers complain about that it sometimes is discouraging or rubs you the wrong way. My dog obviously feels very comfortable with the owner, because time and time again she leaves happy and goes in happy even. A dog with insane anxiety too. Haha! We love her cuts each time, and affordability is a plus as well. Thank you! read more

Used Rhonda for years! Super sweet and affordable , always quick to get you in if needed!

Owner is a super groomer always nice and does a great job on my Yorker and reasonable priced

I was concerned with taking my dog to Rhonda because of the reviews. But I had a feeling after speaking with her on the phone that she was fantastic and knew what she was doing. I'm so glad I went ahead and used her. She treated my dog very well she is very professional she took her time and took care of my dog he has a fantastic haircut and was well taken care of I will definitely be using her for all my future grooms for my dog!!! I needed a good shave for my dog he was getting over grown and she did exactly what I was asking for! read more

See all

Saw her hit a muzzled dog with a brush when I went there to get my dogs nails trimmed. I said something to her about it and her response was the dog was at fault. It had a snout cage! Never went back. read more

Dont do it ! Worst hack job I have ever seen in my life. Beautiful Shih Tzu coat destroyed shaved down to the pink I Of his skin. What in the word she was thinking ill never know. How she is even in business is beyond me . read more

Just had my 2 Italian greyhounds nails cut. Rhonda did a super job and was so kind to one of my puppies who was hysterical during the process. Very professional and patient and very informative concerning nail concerns. read more

Rhonda Carr the Owner, Did totally opposite of what we instructed her to do. She has a card right in front of her documented with our instructions and phone #'s. We took Murphy in @ 9:30am. When we were leaving we heard Loud Shots, she said it was the Gun shop behind her. She said she would call us at 1:00. At 2:00, she never called. We stop by and she said she got behind, she over booked. She assured again, she would call when ready. At 3:30, she called and said he was ready. 6 hours in a kennel, no potty, no water. Murphy crawled out head down, like beaten. Next 2 days, Murphy throwing up BLOOD and TRAUMATIZED by Rhonda's Uncaring services. If You LOVE your FAMILY PET, DON'T make the mistake I did. I have Regretted it. SHAME on Rhonda, how could she CHARGE me for putting my MURPHY through that HUMILIATION. I would NOT rate a 1 star, but no way to post this WARNING Here is your SIGN read more

Pet Chalet Grooming - Murphy BEFORE Grooming at PET CHALET - Pet Groomers Near Me - Mount Dora, Florida

I have used Rhonda for several years for my 4 dogs. I feel very safe leaving my dogs in her care. She is very careful with the grooming and they are always well secured. I highly recommend her. read more

Colossal Mistake!! If only I'd read the previous reviews I'd NEVER have taken Mollie (my 5 month old cotton de tulear) to Pet Chalet. Mollie had beautiful thick three inch hair that was getting hard to keep brushed out. I asked Rhonda to trim off an inch and leave Mollie with a two inch coat. My daughter-in-law had combed her out and managed to easily pull the comb through all but one place on the inside of Mollie's back leg. I mentioned this to Rhonda before I left. Imagine my shock and disappointment when I came back three hours later to find that Rhonda had cut Mollie's long white hair down to one half inch. WHY? Rhonda said Mollie was too matted and tangled for a two inch cut. NOT TRUE. I left there near tears and all the way home my puppy was shaking her head hard, as if water might be in her ears. After several hours I called Rhonda about the head shaking, expecting to leave a voicemail as it was past closing time. But Rhonda answered, and she was adamant that she didn't get water in Mollie's ears. When I left Mollie, someone else was doing the washing, so how would she know? (As it turned out, the vet said there was a razor cut in the ear.) When I brought up the half inch cut again, this time Rhonda said, "You asked for a Number two blade guard." Her story had changed. Rhonda was loud and talked over me until I finally just said, "Bye Rhonda," and hung up. I've learned a hard lesson, and it will be close to a year before Mollie has a full three inches again. read more

We have been going here for about 5 yrs. Rhonda strives to do her best with every grooming. If you want something special, make sure you explain it so there is no confusion. read more

Don't do it!!! I brought my dogs in for BATH ONLY and repeatedly told her I did NOT want grooming. She understood this, because when I went to pick them up, she said "I did a little grooming anyway." So she completely disregarded my wishes and turned my adorable little terriers into hideous ragamuffins. See the before and after pictures attached. She even chopped off his eyelashes. The shave is so close that you can see his pink skin underneath. Outrageous!! Her only comment was "I'll mark that down for next time." Seriously?? As if I would ever go back!! In addition, note that the outside of the place is nothing but dirt. So once you pay for a bath, you'd better be prepared to carry your pet back to your car. While there, gun shots were going off next door at the gun shop. So if your dog is afraid of thunder, fireworks, or gun noise, this is not the place to leave them. Furious, just furious that she would take it upon herself to determine how and that she has the right to violate my animals and ignore my instructions. The proof is right here in the photos. read more

I used to take my dogs there and I truly regret that I trusted her (Rhonda) to take care of them.On our last visit I had a 10 am appointment but was called 2 times delaying my pick up time.I did not get them back until almost 5:30 pm.When I did one was chained in the sink because he had diarrhea and she said she finally just left him wet after washing and drying him several times before my arrival.I took both dogs out and on the way to the truck one was repeatedly having diarrhea and when I looked at it there was only blood and the other one had tried to get me to pick her up and had covered my pants with blood from her toes nails.I went back and questioned her and she acted like the blood was something that just started and they had been fine til then .I rushed home to call my vet and once I told him where they had been and my male dogs symptoms he said he was too hot from the dryer and dehydrated from lack of water and that was causing the bloody stools.He gave me instructions on how to cool him down .He had seizures and I thought he was going to die before I got him to the vet.I called her the next day and she denied any wrong doing.I was told he was sick when I brought him in.He was healthy and happy until spending 7 hours in her care.Please dont make the same mistake I did. read more