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Heidi's Homemade

4.0 (4 reviews)

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Mutts & Co - After conversing with Joe about the different qualities of food brands, I can rest confidently knowing that Oreo is living his best life!

Mutts & Co

(56 reviews)

Started to take my little puggle this year for her nails and highly recommend it to others. The…read morepeople were friendly and helpful.

I recently stopped shopping here…read more My vacation was disrupted for over an hour overlapping two days over the need to cancel / reschedule an appointment that was to occur over my vacation time... an appointment that I had canceled / rescheduled before leaving town but had not been fully addressed by Mutts & Co Grooming. I was told that even though I had grooming appointments booked for the remainder of the year that my July appointment could not be booked because I did not have a method of payment stored within their new online booking portal. Storing a form of payment on an online booking portal is not something I would ever do and did not appreciate the effort that Mutts & Co put into trying to convince me otherwise during my vacation. I was away for five days. I was interrupted during two days of my vacation over this matter. The unfortunate part of this story is that Savanah is amazing at grooming my fur babies; however, I will not place a method of payment within their online portal. I now need to make alternative arrangements for grooming which is not at all appreciated. Life is busy enough without arbitrary and unplanned side quests. Mutts & Co does offer a variety of healthy products for cats and dogs. They are good about assisting you to the car with large orders or even assisting with curbside pick up. However, all of the products that they carry can be gotten through online retailers. My only other complaint is that they continually store the shopping carts on one side of the store and shopping baskets on the other side of the store. Their shopping carts require the use of a shopping basket too as items fall through the shopping cart when used alone. Disabled persons have a hard time traveling to each side of the store to collect a shopping basket and shopping cart. I would point this out each time and would return to the same set up the next trip.

Elemental Veterinary Center and Pet Spa - Headed to the vet!

Elemental Veterinary Center and Pet Spa

(69 reviews)

Short North, University District

Dr. Flores is amazing from taking my cat Harry (RIP) to now our newest members she is professional…read morehonest fair priced and only gives the truth and best services

Went to elemental for about a decade for my dogs and it's gotten pretty bad over the last couple…read moreyears. Dr Flores has been relatively competent but the rest of the staff is a mess. The breaking point was when they swapped sold me a prescription that was 2x the potency for an Rx and didn't tell me I that they didn't have in stock the lower dose. They didn't mention it at the time and the pills looked exactly the same. The tech, Jen who I spoke to about it after I found out. stated "can't you read a label?@ and hung up on me when I communicated my concern and asked for the implications to my dog. I called back and the receptionist said Dr Flores would call me... she never did. This seems to be just part of the downward slide of this clinic. They commonly ask you to drop or pick something up whenever during office hours and the door is locked with no one around when you show up. If you you use an online pharmacy like chewy they'll take weeks to approve the medication that they recommended. If they say the doctor will call you about something that will happen maybe 1/3 of the time. It was a great vet clinic a while ago, now it's a dumpster fire. There are a lot of wonderful vets around this area, don't risk your pets health with elemental.

Heidi's Homemade - pets - Updated October 2026

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