Cancel

    Open app

    Search

    Heidi Heras, MD

    5.0 (5 reviews)
    Closed Closed

    Heidi Heras, MD Photos

    You might also consider

    Recommended Reviews - Heidi Heras, MD

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Heidi Heras, MD

    You might also consider

    Verify this business for free

    People searched for Ear Nose & Throat 125 times last month within 15 miles of this business.

    Verify this business

    Revere Health - Waiting room

    Revere Health

    2.0(25 reviews)
    0.8 mi

    Since the first of the year it is nearly impossible to talk to a live person when trying to get…read moreinformation about medications, results or even make an appointment. The Cardiology department is nonexistent at certain locations now and when you finally get put on hold to talk to someone it takes an eternity it seems like to have someone pick up. Quality of patient service has diminished considerably. Starting to look else where for providers. One final comment. Not everyone one has internet or is tech savvy enough to go through all the hoops to use online communications

    Revere medical closed my local Dr office. Current Dr left his practice here. Revere notified me I…read moreneeded to find a new physician. They even gave me local Dr they recommended. I selected one of their Doctors and thought everything was good. Letter from them explained all medical records were safe and could be forwarded to my new Dr. I had my lab work completed as requested and received a phone call that (I) MUST NOW COMPLETE a bunch of release forms and paperwork so I can see my new Doctor. Inconvenience means nothing to them. The office person that called me was plain out and out rude on the phone. Actually accusing me of jumping ship and getting a new Doctor. Let's remember they recommended this Dr. I would not recommend anyone that doesn't want problems to deal with. Do not use Revere Medical if anyone else is avaliable.

    Photos
    Revere Health - Waiting room

    Waiting room

    Revere Health - Revere Health American Fork Gastroenterology

    Revere Health American Fork Gastroenterology

    Revere Health - This line extended to down the length of the building at 5:30pm on 4.5.21 and was not moving fast.

    See all

    This line extended to down the length of the building at 5:30pm on 4.5.21 and was not moving fast.

    Peak Ent - Patient room

    Peak Ent

    2.5(10 reviews)
    4.8 mi

    I've waited to write this review for almost 2 years. I didn't want to hastily write something that…read morecould effect a company, but after almost 2 years of working with this office, I would not recommend using them if you have other options. It is pretty difficult getting appointments with this office. My son has had his ear tubes done 3 times in 2 years, so when he got 2 ear infections back to back, I called them to get an appointment. I told them that there was blood coming from his ear and a lot of it, but they didn't seem concerned so they booked us for an appointment 2 months later. We finally had the appointment last week and the doctor pulled out a huge chunk of crusty, congealed blood that has just been blocking his hearing for 2 months. He also did testing to find that his tubes aren't working, again! He said to do some ear drops for a week and then come see him again...but the next appointment isn't for another month, so I guess we have more waiting. Unfortunately, there isn't an ENT closer to my home that my insurance covers, so we just have to deal with it. Also, in 2019 I spent more than 3 months trying to figure out what was wrong with my throat, and after 3 different rounds of antibiotics, losing my voice completely for months and feeling terrible; my doctor finally decided that he needed to do surgery to remove the infection in my throat. Finally after months and surgery, he found that I had 4 infections, staf, strep, and 2 others that I can't pronounce. It took months to get my voice to not sound like I was sick & about a year until I could sing anything. After reading all this, if you choose to go here, expect to be dissatisfied with their service. Good luck!

    Dr. Ryan Stephenson is truly one of the BEST ENT Doctors I have ever seen. He is everything you…read morewould ever want in a Doctor. He is a great listener. He never made me feel rushed during the appointment. I bombarded him with a lot of questions, and he was incredibly patient; and provided me with very helpful answers to all my concerns. He is incredibly knowledgeable and very well educated. He was very very thorough in his examination and assessment. Thank you Dr. Stephenson for being so wonderful!

    Photos
    Peak Ent - Inside

    Inside

    Peak Ent - Inside

    Inside

    Peak Ent - Posters in the office

    See all

    Posters in the office

    Peak ENT Associates - Office

    Peak ENT Associates

    1.8(15 reviews)
    11.9 mi

    BEWARE. BEWARE. BEWARE. Unless you enjoy surprise bills and…read morethe most expensive snack break of your life. I'm just going to echo the other eleven 1-star reviews, because wow -- PEAK ENT Associates has somehow perfected the art of medical absurdity. My wife went in because she felt like food was getting stuck in her tonsils. Reasonable concern. Reasonable appointment. What followed was... not reasonable. They performed one test: a diagnostic laryngoscopy -- a tiny camera down the throat. Fine. $475. Painful, but at least that makes sense. Would've been nice to be warned it costs roughly the same as a used iPhone, but okay. Then the bill arrived. Along with the $475 camera test were two mysterious "Swallow Test Fees": * $422 * $95 When I asked my wife what other tests they did, she said, "None. Just the camera." Interesting. So, I called billing. Billing had no idea. Truly inspiring confidence. Eventually, a nurse explained that during the camera test, my wife had to eat a cookie and take a sip of apple juice so they could "observe swallowing." Yes. You read that correctly. $422 for a cookie $95 for apple juice I don't know where they shop, but apparently these were artisanal, organic, free-range, gold-leaf cookies personally blessed by a gastroenterologist. Naturally, one might assume that watching someone swallow would be included in the $475 throat camera test, but no -- apparently snacks are à la carte. Oh, and don't forget the $260 "new patient" fee, which I assume covers the welcome smile and the privilege of sitting in the waiting room. And the grand finale? After all that: "We don't really know what's wrong. I guess you could get your tonsils removed." Fantastic. $1,252 later, the medical equivalent of a shrug. In summary: If you'd like to pay luxury-restaurant prices for a cookie, apple juice, and zero answers -- PEAK ENT is the place for you. Everyone else, consider this your warning. Sincerly, Brant

    This was the single most unnecessary medical expense of my life. When the 2 minute treatment option…read morewas discussed I asked "How expensive is this?" The doctor's aid responded by asking "Do you have insurance?"-- I responded that I did. The doctor's aid responded "Then it won't be that much". The treatment took 2 minutes, it literally was nothing more than a paper patch that looked identical to the paper hole-punch when making 3 ring binders. So imagine my surprise when I received a bill that wasn't covered by my insurance that cost $617! In what world does $617 qualify as (using the medical aid's words) "it won't be that much"? $617 was only part of my bill. I paid an additional $300 for additional totally unnecessary tests. I agree with Layne C (Aug 14, 2024) and Ritch A (July 26, 2024): BE UP FRONT ABOUT COSTS to allow patients the ability to make INFORMED decisions to accept or decline tests. A follow-up visit was necessary because I needed the paper patch removed from my ear canal-- during this subsequent visit, every time medical staff went to do a test, I kindly informed them not to do the test if I was going to be charged for it. There were at least 2 or 3 times I got the impression that had I not said that, I would have had several more hundred dollars charged to me for unnecessary testing. As disgusted as I was/am with the lack of transparency-- I will add the staff was pleasant and skilled.

    Photos
    Peak ENT Associates - Inside

    Inside

    Peak ENT Associates - Inside

    Inside

    Peak ENT Associates - Before (left) and After (right) being botched by Dr. Riddle, a real joker!

    See all

    Before (left) and After (right) being botched by Dr. Riddle, a real joker!

    Mark K Hafen, DO

    Mark K Hafen, DO

    3.0(2 reviews)
    2.3 mi

    The best doctor we've ever had! Hafen is excellent and we're sad we live too far now, because a lot…read moreof the doctors in are area are not that great. My only hopes is he moves to Herriman! :)

    Dr. Hafen is a great physician, friendly staff. However I had a disappointing experience regarding…read morehow the Premier "system" mishandled test results. Despite downloading this "my chart" which was promised to be better, easier etc., the opposite is true. I have my results from the Imaging and other tests but my doctor doesn't. Both providers say they sent them to us at the same time. I even offered to provide them. The PFM receptionist told me I must make an appointment with a technician to retrieve my records, felt like I was being hustled for a co-pay, she seemed more concerned with the collection of a copay than resolving the problem. I paid them money on time. I showed up for the appointments on time. Patients have to navigate complicated insurance bureaucracy, pay thousands / year in premiums plus co-pay before services rendered, another copay to make an appointment to get records then another copay. I'm frustrated and confused why the patient has the test results but the doctor doesn't and the technician said they will not make an effort to get the results of the tests they ordered. I guess I will have try and interpret the results myself as Premier won't lift a finger-to get the results of the tests they ordered from the provider they sent me to. Good people in a broken system, who cares? Not the PFM reseptionist.

    Heidi Heras, MD - earnosethroat - Updated May 2026

    Loading...
    Loading...
    Loading...