I had a hot water heater installed by them. They were on time they were very efficient and they…read morecleaned up afterwards. Took about 2 hours in the house Very pleasant to work with They have a fixed price for their hot water heater installations depending on job . I paid approximately $1650 which included the new 38 gal hot water heater the labor and disposal of the old hot water heater.

Fantastic to work with. So responsive and great communication throughout the process. The project…read morewas more extensive than expected but we found a way to keep it within budget. Highly recommend the Hilltop team!!!

100% would recommend, and will call again if/whenever I need an electrician. He was on time, worked…read morefast, cleaned up after himself, very friendly and professional. I knew I was in good hands when he explained what he suspected caused my issues, in a way that made sense to me as a non-electrician. The cost was very fair for the work that was done. I'm grateful to have lights again!

Joshua responded almost immediately to my request. He was kind, professional, courteous, and…read moredidn't shame me for the fact I know less than dirt about electrical work. We thought we needed a massive wiring job to get a level 2 charger installed in our garage. Joshua took time to talk on the phone about the job, asked great questions beforehand, then came out the next business day to look at the install job and give me a quote. He counselled us OUT of doing the work, and for that, I'm SO GRATEFUL. he could have easily just talked about the necessity of the job, and I wouldn't have known better. But, he's a good, ethical guy, and could appreciate our situation, and so he told us how we could make the best of our situation without massive demo and conduit, and crazy expensive wiring. And, he did it all graciously with a smile. What he got out of talking himself out of this job, is complete loyalty for any and all future jobs we'll ever need. And, I'll be telling everyone I know about him, for sure. Plus, he's a family guy, loves his wife daughter and talks about them with lots of love and pride. To me, that goes a long, long way when I think about who I want to support with my money.

friendly, fast, efficient, professional, expert knowledge and parts and diagnostics Kaleb is…read morehonestly who I call for all my heating needs no jobs to big or to small give him a call you won't regret it!!!

From the owner: Your local heating specialists, our focus here at help on the way is keeping you warm, customer…read moreservice and quality of work is always at the top of our list. We offer sales, service, and installation of LP, NG, and Oil products. Weather it’s a furnace, boiler, space heater etc. we have got you covered! Give us a call at 207-446-1142

Informed and no pressure sales people . Good selection and am always impressed with their delivery…read morepeople and overall customer service .

My refrigerator died two days ago. I called Dave's Appliance by 9:00 AM. By 10:30 AM a delivery…read moretruck was in my driveway with a new Maytag refrigerator in it. Somehow my phone call threaded a needle because the delivery & installation crew told me that they were one week behind on deliveries!! So yes, incredible service!!!

For the past 4 weeks I've been trying to get service on my heating system. Promises have not been…read morekept and no responses from brf services today is the5th of Jan. I'm sending them a letter asking what's going on ? I'm saying what issues I have at my home that need some attention. well see what happens.

Don't bother ,what a joke. Yelp Guaranteed, ya right. they don't guarantee they show up. Its easy…read moreto guarantee work that never gets done. I was told on Saturday they would be here Tuesday before the 4th of July. They never showed up. Called at noon to see if they were still coming, they said yes. Still no show. Had a big group coming for the 4th, would be nice to have power to building. Still nothing Wednesday, reached out again to ask if we were going to see them and if they wanted the job, they said yes still nothing. I'm starting to think this may not be a legit business. If after seeing a job and it's to much for you be professional and say so. Don't string a customer out for 2 weeks when they could of had the job done by a reliable company. Oh ya the didn't show up before the lobster fest either after saying yes . No Call,no text,no anything.Yelp Guaranteed. Not Likely. Jim B.

Communication was great, showed up on time. Would recommend and will use again if a repair is…read moreneeded on an appliance.

Doesn't answer phone. Doesn't show up. Stay far away. Said the same thing as others have posted…read more Rude and incompetent.

Downeast Energy sent Citizen Energy out to sevice my generator. The tec named Cam was excellent and…read moreexplained he would order the part as soon as he returned to the office. That was on 12/9/2025. We called several times. Calls were never returned. Someone name Ben who claimed to the owner had excuse after excuse, such as they could not find the part and on and on. When you call the number they give you, you are told to call another number only to find that number mailbox does not work. Always got a different answer but never the truth. Finally Downeast got through to Citizens and Cam came out with the part and fixed the problem. Took about a month for a flexible pipe. Very poor customer service. In my opinion you should find another repair company that treats their customers with respect and truth

I am overdue in writing this review. At any rate, here are the reasons for a one star rating. Last…read morewinter my existing furnace stopped working. I called Citizen Energy and the came to my home in a very short period of time, diagnosed the problem and told me I needed a new furnace. my existing furnace was less than 5 years old and should have been under warranty. They ordered a new unit and installed it, also within a very short time period. The employees were polite courteous and completed the job in a short period of time. I paid the invoice and thought everything would be fine, Hoping they would do something proactively to help with my warranty claim since only a licensed hvac tech can initiate this. Well, that was one year ago and I never received any reimbursement. A couple weeks after the furnace was installed. I had a problem that the furnace would not turn on. Despite repeated calls and voicemails left with this as well as speaking with the owner, they never returned my calls did they ever provide . I ended up calling another company to come and determine what the cause of the issue was. It turns out that there was a blown fuse on the circuit board. To continue the story this past winter after the first really cold I discovered that the propane portion of the furnace was never working. It was never as a result I was only using the heat pump and my bill high. Once again, I called energy several times and left the situation. I never received a return call and I ultimately never received any . As a result, I had to call another HVAC company to come in to determine what the problem was. They discovered that it was a simple switch that was not set correctly. However, I was charged $600 for this discovery. Had citizen energy done their job correctly. None of happened. In summary, I would tell any customers who energy buyer beware. At first, it may seem like they are very efficient and are very interested in serving you well as a . But, in my personal experience, I found that once they got , there was no service after the initial sale they would not even return my phone calls.

ASK mechanical has great communication and was able to service my furnace in a timely manner. Their…read morepricing was adequate and the servicer provided pictures and an update after the servicing. I will plan to use them again in the future.

Ask mechanical installed a new boiler for me. Anthony was very good at communicating throughout the…read moreentire process. Anthony is knowledgeable and will make sure the job is done right. Even helped me troubleshoot a unforeseen technical issue with my existing Nest thermostats on a Saturday.