This is the best place in Austin for doggy day care and boarding. The people are super caring,…read moreloving, and enthusiastic, and it shows in all interactions.My dog goes to day care as often as possible. Sometimes I've boarded her, which usually causes her to be reluctant the next time we go for day care. Not at Pups and Pals! She is so excited every morning! The daily schedule allows for group play and indoor rest. The staff evaluates the dogs' personalities, size, and energy levels before putting them in a group. Playtime includes best friends, lots of cuddles and kisses, pools in the summer, and always playscapes. They go out anywhere between 6-8 times a day, with breaks in their air conditioned suites. The building is super nice, very new, and the play areas have K9 grass that keeps their paws nice and clean. I especially like that it is hosed every night. BTW there's a groomer onsite! Just a heads up -- it's hard to see the marquis from the 1st street entrance. You really need to know what you're looking for! April and I give Pups and Paws 4 paws up!

We've been taking our beloved shelties (Leila and Olive) to Pups and Pals for 5+ years and we could…read morenot be happier. While nobody likes to board their pups, they make us feel like they are being taken care of and mostly importantly - loved. The entire staff is incredible and goes above and beyond. A shoutout to Karina, Erin, Tiffany, Dani who always make our ladies feel special while we are out of town. Thank you for everything and for being an example of how a business should be run.

Nicole and her team are AMAZING! Nicole was referred to me by a friend of mine (so, word-of-mouth)…read morewhen we were in a pickle to get care to look after our 2 fur-babies while we went out of town the week of Thanksgiving. With not much notice, Nicole helped us out and had us covered for when we needed pet sitting. She asked all of the right questions, sent us photos every day of our babies (who we missed the entire time) and let us know (because we asked) when they were being cared for. I cannot tell you how much comfort it brought us to know that people like Nicole and her team were taking care of things while we took a whirlwind trip to get away on a Holiday week. I always say-you can't put a price tag on peace of mind but it's even better when that price tag is affordable and not breaking the bank for quality care! The price is extremely reasonable for the quality of care you get here. I'll never use anyone else and I can't recommend them enough! Seriously. Look no further!

We are those people who treat and love their dog like you would a family member. We love our 3 year…read moreold Maltipoo, Mufasa. Since he was little Mufasa has always had the same dog nanny to walk and play with him every weekday afternoon. My husband and I work long hours out of the house and believe allowing an animal to stay alone is unhealthy emotionally and physically for them. When we relocated from North Austin to South Austin, which is like moving to another city in most Austinities minds, we left behind Mufasa's dog nanny. THREE pet sitters later, all of who are on YELP, we found Capcity Pet Sitting. Capcity Pet Sitting has been a blessing to my peace of mind. I can tell when a person doesn't have the time to really put into caring for a dog and when a company is just in it for the transactional benefit. Will and Claire ENJOY taking care of our Mufasa and it shows in his attitude at the end of the day. Will and Claire always keep me updated on how the day went and any new behaviors I need to be aware of or keep an eye on. Mufasa is always played out by the time we get home and I know he's enjoyed his visit with Will and Claire. I hope we have the privilege of working with Capcity Pet Sitting for many years to come. I can't express enough how much we highly recommend them. Stephanie

Lisa is incredible! She is our go-to for our 4 year-old goldendoodle and has been ever since she…read morewas a puppy. Our dog is very attached to us, but the minute she sees Lisa, she runs to her without hesitation. That is the best gift of all! Lisa takes the dogs to dog parks every day for exercise and socialization and sends us lots of photos along the way. Can't say enough positive things!

Ashley S is the best. She visited our kitties while we were away in May (apologies for the delay!)…read moreand we couldn't have been more pleased with her services. Her care and communication were top notch and when we need to be away in the future, we will be contacting her. Our three kitties were also thrilled. Thanks, Ashley!!

Best doggie daycare in South Austin! Nancy is wonderful with my boys and always makes sure everyone…read mores been properly introduced and energy levels are compatible. I've been taking my guys there for over 2 years & I always feel they are in the best possible care! They are tired & happy when I pick them up and eager to go back!!! Highly recommend

Nancy is incredible and we had a wonderful experience with Fossil Ridge. Since we never boarded our…read moredogs before, we were incredibly anxious when we left for our trip but Nancy took amazing care of our dogs (we even got daily pictures!). We honestly cannot recommend this place enough. If you're looking for a quality boarder that will treat your dog as their own, look no further!

Update in response to the owner's comment on my Google review:…read more I've attached my veterinarian's records to support my claim. From the assessment: "Given clinical signs and history, suspect recurrent aspiration pneumonia, possibly secondary to vomiting (gastroenteritis, infectious/inflamm/toxin) or concurrent upper respiratory infection" "Has a history of bronchopneumonia after boarding at the same facility in June." This is directly from VCA Tanglewood Animal Hospital. Please see the attached photo of the record for full context. - This is the second time our dog is dangerously sick after visiting this daycare. The first time, we were genuinely concerned -- he was lethargic, vomiting bile, had severe diarrhea, and wouldn't eat. When we called the owner, we were told he probably just needed to "sleep it off", "take him to the vet if you want to waste money", and that he wasn't used to that much play. We trusted that explanation, thinking maybe he was just overwhelmed. We still spent the money to get him checked out. He ended up needing antibiotics and several days of care, and the vet told us that if we'd waited any longer, he would've needed extreme intervention. We still thought it wasn't the daycare's fault. This week, after just 8 hours back at the same daycare, he had the exact same symptoms. The vet concluded that was no coincidence. Whether it's poor sanitation, exposure to illness, or something else -- the odds are this facility made our dog sick. It's not worth the risk to your dog's life or the medical bills. We're devastated, and we wouldn't want anyone else to go through this.

(i left a google review as well and was met with the owner telling me i was making "false" and…read more"misleading" claims which doesn't answer any of my intial concerns about the facility at all. i have two working eyes and i'm not gonna be told i'm lying. when i literally saw the shock collars charging in their large kennel room, and i had smelled unmistakable chemicals on my dog.) Picked up my pup from here after daycare and immediately noticed some red flags, the use of shock collars without notifying the owners is very sketchy and unethical. I don't know if they used it on my dog personally because obviously I wasn't there, but I noticed an array of them, I don't know why they would need so many if they weren't using it on customers dogs as well, if they want to use them on their own dogs power to them, but to put them on other peoples animals without consent is very questionable... not to mention my dog came home disgusting and covered in dirt, also smelt slightly of a chemical (?). I read another review where this also had happened to their pet and this seems to be a reoccurring issue. I'm not sure how they disinfect the facility but it's obviously not safe like the owner claims. I will not be bringing my dog back here as I left feeling like things were being hidden from me, which is absolutely unacceptable and really shows how much they care about these animals.

Fantastic team and they truly care! Alissa and Kenny were especially kind and professional :)read more

Fabulous first visit for Quincy my 5 year old Goldendoodle! The staff are exceptional…read moreprofessionals and the facility is awesome! Just moved to TX 1 month ago......from CA. I tried a few places in Ventura, CA with no success.

Highly recommend pet care service! My dogs absolutely love Fluffy Butts and I completely trust…read moreKristina and her crew!

We have used Fluffy Butts for boarding our one year old Frenchie this past year on all of our…read morebusiness and vacation trips. We have been very happy and also use their walking services.

Clara is our go-to dogsitter. She is reliable, easy to communicate with, and loves our dog. She is…read morean essential part of our family's support system, and we trust her to take great care of our dog. Our dog can get anxious during storms, and I thought we might need to let Clara bring her home during a recent stay where we were still in town but had sent our dog to Clara so we could run errands all weekend. Clara addressed our pet's anxiety with a lot of care, compassion, and experience, and did not need to bring her back to us. I highly recommend Clara to anyone looking for a reliable dogsitter who will take great care of their dog, be easy to communicate with, and a reliable professional. 5 stars!

Clara is great! I have used her services a few times now. She is super responsive and great at…read morekeeping me updated with my little fur baby.

We have utilized Pamela's services for the past 3 years. Whether it's a short or extended trip, she…read morevisits our house and takes care of all of our pets - including mice, fish and two dogs! We leave detailed instructions and Pamela follows them to a "T". She brings peace of mind when we are away, knowing she cares for our pets like her own. She takes our pups on walks and will also water our potted plants during hot months or extended trips away. Pamela took time to meet me and our pets before our first out of town trip. She is prompt in replying to my family's request for pet sitting, is readily available and is flexible on her visit schedule. I love that she sends text updates and the occasional pic of my pets. I would 10 out of 10 recommend Pam's Pet Sitting service!

Penni and Jackie LOVE it here! This is more personal care with the comfort of home. They are safe…read moreand cared for like family. We will never settle for less!!

Please take your fur baby here! Don't walk...RUN! The staff…read moremade sure my dog was loved and taken care of while we were in Austin. I was new to the area and picked them at random. My dog had never been in a daycare before and so naturally I was a little worried. Every time I picked him up from the Bone Inn, my dog was happy and full of excitement. They really take care of EVERY dog in their care. They always have specials and fun holiday pics of your dogs!! Please go and give them a visit with your dogs. You will not be disappointed and your dogs will LOVE IT! Note: I am not an employee or a family member of a staff member. I am a legitimate customer and will continue to support this fine team! Seriously, go check them out!

I take my Dog Layla here all the time, the staff is supper amazing and friendly…read more She loves coming here and I love how she is able to have fun with other Dogs !!