Hard to rate Quest because each clinic site is different in services and staff. Plus side is that…read morethey do walk-ins with short wait times. Lab results are quick. Down side is the tangled phone system which has no real people to talk to. I have 3 Quests near me. Jones Rd and FM 1960 near Fallbrook sites are minimalist. 1960, door was open but window blinds were down even tho it was an hour before posted closing. Pushed the little service bell several times, no answer. Waited 20 minutes then left. My favorite was 290 at 1960, but generic lab tests have been eliminated. Too bad since the waiting room is comfy with tv and free Keurig coffee, water, and has pop & snack machines. Down side was their blood draw person was excellent but left. New person jabbed me mid arm and left a huge 3-week bruise. 4 stars mostly for the fast walk-in service, fast results, many locations.

They were very busy at 7AM! I waited 30 minutes, no fault of the employees. A great majority of the…read moreclients are technology illiterate. They kept bothering the techs to help them sign in; therefore, delaying everyone else's process. Once I got called, everything went quickly and smoothly. Very caring staff, my blood was drawn with no issues and I didn't feel a thing.

Michelle is extremely rude and unprofessional. I drove 30 minutes to this location for my…read moreappointment because it was the only Labcorp opened on Saturday. They didn't have the supplies needed to draw one of my lab test. When I asked why wasn't I notified, Michelle said, 'We don't have to notify you of anything'. She told the lab technician to cancel all of my labs and told me to "Get out!"

Got here at 1128. The door states they are closed from 12-1 to lunch. They closed 32 mins early and…read moreI had to drive an hour to the 24 hour location. Absolutely unacceptable.

This was such a positive experience! Very quick, very efficient And I did not feel rushed!…read moreNisa, was the phlebotomist drawing my blood she has two years experience, but immediately found a vein on the first try she didn't have to poke around and dig the needle like they do at doctor's offices. I am so glad I came here. My results will be back in 2 to 3 days tops, just in time for my doctor appointment to review everything. Nisa was very friendly and accommodating, I felt safe at all times. I would definitely recommend Quest for any laboratory test you may need results on. They're right across the street from Willowbrook Mall in the Ross shopping center in a new state of the art laboratory.

Quick and Efficient I had a hard time finding an available…read moreappointment so I had to wait a few days to get bloodwork performed. I arrived on time for my appointment, checked in at the kiosk, and was seen immediately called back. I spent less than 10 minutes at the facility on total. The phlebotomist was quick and we chatted throughout the process which helped keep me distracted. I deducted a star because they use the stickiest medical tape which is painful to remove instead of the wrap.

I went in on Monday, May 26, 2025 to have a test done. I was told it should take up to 5 business…read moredays to receive the results back. It is now 7 business days and still nothing. When I called I was told they cannot find them and to give it another 2-3 business days for the results. I will not recommend this place to anyone. I will be disputing the charges with my bank for a service not received. For $169 it should not take almost 2 weeks to get results back. This place is truly a joke and a way to steal money from people. Must be nice!

front desk worker has horrible interaction skills, huge lack of communication. No eye contact …read more Horrible energy. worst part is, she provided me with false results

I have been going to this LabCorp location for a long time. The employees do their jobs…read moreefficiently. Some are more matter-of-fact and some are more friendly, but I have never had an employee be rude to me. And they work efficiently - at least, it seems that way to me. I see reviews from people complaining about others being called before they are. Perhaps those people made an appointment while the ones waiting longer are walk-ins?

If I could give a zero I would, this front desk lady has horrible customer service skills. I would…read moredefinitely not go here. She knew that I have been here waiting for a long time. She still kept calling up other people that just walked in. Honestly I can tell in the tone of her voice that she was frustrated. Please don't ever go to this place. It takes a lot to get me to write a review like this. Wish I took a picture of her

Don't come here. I got an ultrasound and months go by of them telling me they're getting the…read moreresults and will call me back? Finally after fighting back and forth and speaking to manager turns out RubyMed was bought out by another clinic so they don't have it. An ultrasound is done right then and there, waiting MONTHS for results and so much effort into getting the results i paid for has been ridiculous. I will not be returning for medical needs i suggest you don't either.

Fast and courteous service. Tired of not feeling well and when you do Drs visit staff is rude or…read moreunwelcoming? Well not here. Entire staff is kind and caring. I have been there twice and no wait time.