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    Heating and Cooling Matters

    5.0 (6 reviews)
    Open • Open 24 hours

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    HVAC and Chill

    HVAC and Chill

    (114 reviews)

    Great experience from start to finish! I reached out and they were able to come out within 24…read morehours. The technician was incredibly polite, knowledgeable, and patient. I had a lot of questions--even while he was working in the attic and I was halfway up the ladder asking him things --and he took the time to answer every single one and explain what he was doing. What I appreciated most was that there was absolutely no pressure or attempt to upsell me on anything I didn't need. He was straightforward, professional, and genuinely helpful. The company was responsive, and the price was very reasonable compared to other HVAC services in the area. It's refreshing to have someone come out, do good work, answer your questions, and not make you feel like they're trying to sell you something. I would definitely use them again and highly recommend them!

    Chris handled the initial assessment and estimate, then helped us get scheduled right away for our…read moreHVAC system replacement. We really appreciated that the assessment and estimate were free. He thoroughly explained, in easy-to-understand terms, what was wrong with our system and the options available to fix it. After considering the possibility of repeated repairs down the road, we decided it made more sense to replace the entire system rather than continue replacing individual parts. Briana was also very helpful in guiding us through financing such a major expense. She sent over the terms of our agreement and paperwork via e-signature and explained on what to expect since we were financing. She assured us we were not going to be charged until after the job was officially completed. On installation day, Mike and Andrew arrived and worked hard throughout the entire day. The overall price was fair, including the additional crane cost needed to place the unit on the roof. During the installation, they discovered that one of the parts (sensor) was not working properly. Mike assured us that he would not leave until the AC was functioning--and he kept his word. What stood out most was Mike's patience and kindness. Even when our kids came by and interrupted him with questions or small talk while he was working, he was genuinely pleasant, patient, and respectful with them. Mike even educated us about the system should it have an issue or leak and what to look out for. That meant a lot to us as a family. Mike returned the following day to recheck the system and replace the malfunctioning part. We truly appreciate the team's thoroughness, professionalism, kindness, and hard work. We are very grateful for the excellent service from Chris, Briana, Andrew, and Mike at HVAC and Chill.

    Heating and Cooling Matters - hvac - Updated October 2026

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