We've had Dugan Air many times out to our house over the past several years and we've had nothing…read morebut amazing experiences with them! Staff are always very friendly and they will take the time to explain everything, and help us with any concerns and questions we have. They're always very efficient, quick and they always know what they're doing. If anyone in the Johnson County Area is looking for a reliable Heating & Cooling company, look no further than Dugan Air!

Dan put it in an evolution system in my house and it is GLORIOUS! Never too hot or cold, the…read moretemperature in my house is always perfectly comfortable. Thanks, Dan, you're the man!

I like the fact that he looked to see the problem of my furnace & was very knowledgeable.Wanted to…read morehelp me & not to sell.

From the owner: Here at CR Heating & Cooling we put costumers in first place. I am committed to providing speedy…read moreservice while maintaining premium quality. Locally own with one goal, to serve my neighbors with the following services: Residential and light comercial heating and cooling; Maintenance Service Installations Boilers Geothermal Ductless Systems Air quality Ductwork

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

My sister referred me to Duncan Home Services having used them recently for a refrigerator repair…read moreand being thoroughly satisfied. My washing machine was making a weird and very loud noise so I called them. They were able to schedule me to fit into my busy schedule. Fixing the noise turned out to be a simple job, no parts, minimal labor. What impressed me the most was the high level of knowledge and experience of the technician. I learned my washer is near the end of its life cycle because some components are worn out. It makes more sense and would be more cost effective to replace the washer than replace the worn out parts. I can still use the machine and do my laundry but I now know my timeline of when to replace the machine. My out of pocket expense today was the $119 basic service call charge because no parts were needed and the labor to repair it was very minimal. I was notified 30 minutes in advance of their arrival time.

My stove started arching, sparking and smoking on a Tuesday night. I sent Duncan a service request…read moreand they called me back early the following morning, during normal business hours. They set me up an appointment for Thursday between 8AM and noon. Fast forward to Thursday, I recived a text message that my technician was on the way at around 830 and he showed up a little after 9. The technician was almost immediately able to diagnose the problem with the stove. He had the part that needed to be replaced in his car and fixed the issues right on the spot. The technician was courteous, knowledgeable, and honest. My stove was working and he was off to his next appointment in less than an hour. I believe the price to be fair and on board with other repair services. I also believe that I could not have gotten my stove repaired any faster. I am glad to have contacted them. They made an inherently stressful situation less stressful.

Heat pump less than 5 years old has needed service every year. Major part breaks costing 20% of the…read moreoriginal unit price. Repair scheduled. I even called them in the morning the day of the appointment to confirm the time of the repair window. Took a vacation day to be there but it was rescheduled without notifying me. The technician was knowledgeable and fixed the problem but the communication with the company itself was inadequate and unprofessional.

Requested a quote for my unit, knew the problem was a blown out capacitor. The guy that came out…read moretold me I needed an entire unit for $12,000. Absolutely ridiculous. I replaced it myself for $50, thing works. these guys are more like salesman

After expressing my concern over the 3rd time in 2 years that Summers cancelled my HVAC tuneup at…read morethe last minute, management made it right... Just got a text that they can keep their appointment to tune up my HVAC, just as they had originally scheduled. Thank you Summers!

10/10 waste of time and money. $16,000 and 2 years of issue after issue with the "new" units…read more supposed to be all new HVAC and water heater. long story short, go somewhere else

He did a very professional job servicing our HVAC that we had bought from them few years ago n i…read morehad a new wall thermostat installed. Good experience. I recommend commercial .Services.

We had a complex HVAC system installed in 2022 by a now-defunct contractor. Unfortunately, that…read moreinstall was mishandled from the start, and we spent nearly two years dealing with performance issues, system failures, and multiple service calls from other companies--none of which were able to fully resolve the problems. Commercial Services was the fourth company we called--but the first to get everything working properly. To be clear: they were not responsible for the original install. We were referred to them through Trane, and they've been exceptional from day one. They came out in the spring and got every component of our system running correctly. They returned today for our seasonal checkup, and everything continues to perform as it should. Their technicians are skilled, courteous, and honest. They show up when they say they will, communicate clearly, and take pride in their work. While I did pay for their services, I was happy to--because they actually fixed the problems and treated us fairly throughout. After dealing with multiple vendors who couldn't get the job done, Commercial Services has restored our confidence. I highly recommend them to anyone looking for professional, trustworthy HVAC service.