Worst ever should never ever travel in that thing. I regret taking a ride in that bike. Booked in…read morefor a service to find my bike loaded with expensive new components installed without my consent. Condescending staff clearly used to an overpaying clientele. Try the other bike shops nearby you will get better value and fewer sneers.

Booked in for a service to find my bike loaded with expensive new components installed without my…read moreconsent. Condescending staff clearly used to an overpaying clientele. Try the other bike shops nearby you will get better value and fewer sneers.

Decent owner. Understands riders. Very helpful if you have a mechanical issue…read more I came to London and didn't bring a helmet or gloves. The first generic sport store I rode to told me to come back without my bike. This store owner let me bring it in. A simple bike shop without fancy expensive bikes but has the right attitude towards fellow riders.

Absolutely fantastic. I needed a part, the rear roller wheels, for my Brompton. They didn't have…read moreit in stock but had a slightly more expensive one, the rear rollers plus the roller for the fender. They offered to and did send me the more expensive part at no extra cost. It arrived in one day. Their prices are very good, they don't charge for shipping, and they ship unbelievably quickly. I haven't been there in person, but if they are as friendly and responsive in shop as they are by email it'd be worth the hour and a half train ride from where I am now.

From the owner: Creating a better place …read more... Brilliant Bikes is a friendly cycle shop based in Sunningdale We service, repair and upgrade all types of bikes as well as selling new bikes made by Brompton, Intense, Orbea, Commencal and Frog. If you need your bike servicing, we won't keep you hanging around or on a long waiting list / booking system - we want you and your bike back on the road ASAP. We specialise in spare parts and accessories for Brompton folding bicycles and try and keep all Brompton parts in stock.

This is a handy little bike shop and workshop located, as you might expect, next to a bus stop. The…read moreshop is accessed by pressing a buzzer next to the door, which can seem a bit off-putting, and I have had difficulty getting someone to answer the door in the past, probably because the workshop is located out the back of the shop. However once you're in, the staff are friendly and helpful, and I think offers good value. The shop is quite small, and has all the essentials, but not much beyond that, so if you are looking for the latest Northwave jersey, you will need to try somewhere else. It is more of a functional shop catering to people who are using their bike to get places rather than purely for exercise or sport. They have a plentiful supply of florescent yellow plastic, which is most important for cycling on London's roads.

Excellent service, left it in for a service, bit more needed fixing but it came out and it felt…read morelike I was on a new bike. Very good value for money. will be my first port of call for any of my bike needs. Highly recommend them.

If you are buying a bike this Christmas, either for yourself or a child, this is where you want to…read morego. This is a proper bike shop, as opposed to a toy shop that sells bikes, where the staff know what they are talking about and offer good solid advice as to the size and type of bike suitable for your requirements. They offer a service where you go back after a few weeks and they check the bike over, tightening anything that has worked loose and ironing out any problems and sell lots of extras that you didn't even know you needed - 10 out of 10.

The staff here know their stuff and are cycling enthusiasts. They carry a good stock of bikes,…read morecomponents and accessories from kids stuff to high-end competition gear at reasonable prices. They are also very helpful - they have helped me fit components I'd bought from online competitors and did so for an extremely cheap price. I felt guilty asking but they were happy to do the work. Highly recommended.

Came here after my not so horrific but rather damaging accident to get some stuff. Well, actually…read moreI visited all the bike shops in East Sheen- apparently a very popular place for bike shops considering its size... What can I say- the dude who helped me was very helpful, sympathetic to a fault (actually everyone but me think I had a very serious accident) and made some great suggestions on how to fall off next time. He also spent about 20 minutes helping me get a pair of gloves and fit a helmet. not easy considering both hands were wrapped in miles of bandages... Lovely little shop. Rate it second after the lovely local family owned place. You know what a soft spot I have for those...

What a rubbish service!…read more Came for an annual 'free' service I had booked well over a month in advance. Received a confirmation email twice, including a reminder the day before. Came to the shop on the day (a Saturday morning), just to be told that they don't have a mechanic, they don't why they booked me in and I can leave my bike for Monday. With their ridiculously minimal opening times it would mean I would have had to part from my bike for a week, thank you very much. That free service has a cost: a total waste of time! Will never cycle back there again...

Reliable place - old school - suits me. Thanks for the great bike and non-fussy advice.read more

Edwardes is like stepping back to a time before there was any urban fashion or moral obligation to…read morecycle. The staff here are passionate about cycling as a sport and probably have been since the day they first sat on a tricycle. As well as having a huge range of mountain, racing and all kinds of bikes, they are immensely knowledgeable and good at repair jobs. On the downside, it is often quite difficult to get served you really do have to fight for their attention. Be prepared for a bit of cockney banter and you can even haggle down the price on occasions. This is nothing like shopping at Evans Bike Superstore, but so much more of a personal and interesting experience.

Great customer service and advice on kids bikes…read more We just bought two bikes, thanks Andy for your help.

Great local shop. Very helpfull owners and staff. Good quality bikes, accessories and repairs…read more Interesting and varied collection of historic bikes on display in store.

When I'm commiserating with fellow push-bikers on the sorry state of service in most London bike…read moreshops, its this place that springs to mind. Its not that the work done by the resident mechanic on my trusty racer has ever actually disappointed me, nor that you won't find some of the best cycle brands and top-quality accessories in here. You will. But I have to feel sorry for the blokes who work here. Their attitude to anyone who walks through the door with anything less than some new-season titanium-alloy construction is a sneering shame. I should have been warned after the first time I visited I was told I should wash my bike more often. F*** you, I thought, I happen to like the mud and rust effect. Anyway, I haven't been here for about three months, so perhaps they have got their act together. But then again, perhaps not...

The worst bike shop in the UK. Very slow service and unfriendly staff. Will only talk to you, if…read moreyou look rich. Brought my bike in to get my back wheel fixed. Got a call after three days, that they wouldn't fix it, because it isn't worth it! It's my decision if I want it fixed or not. They could have told me that when I left it there and not three days later. Went there one more time to give them another chance. Just to wait 10minutes for an unfriendly person that wasn't helpful at all. Too bad you can't give zero stars.