Wowzers is right, what an interesting change of events. This guy has gone from hero to zero in my…read moreopinion. At the time we first came into this place, I was assured that impeccable record keeping was going to be had and that nothing would be required from me or to present at the time future services would be utilized. I should have got that in writing. My how things have changed, due to the whole plandemic process clearly we weren't able to use the services. Today 01/22/22 I called to validate those impeccable records. Granted I had my doubts but had faith in the words uttered to me. Low and behold those records were not as secured as we were meant to believe. Interestingly enough something happened to his computer system and those records were no longer available. It all of sudden became my responsibility to produce proof of purchase. A debate and an argument ensued over the $130.00ish that was remaining on the account. Unfortunately it didn't end well and we couldn't seem to come to a reasonable resolution. Enjoy that money, hopefully you will find the error in your ways and avoid treating customers unfairly in the future.

After 5 months of dealing with complications from a knee surgery with no relief from braces, shots,…read moreand rest, I decided to try cryo therapy. The owner Mike suggested a plan of recovery with the cryo tank and normatec compression recovery, within 6 weeks my issue was resolved. Mike is very knowledgeable of the equipment and how it affects the body. I would highly recommend giving it a try for any ailment big or small.

I had a great experience at the salt cave. Some tips:…read more-Wear clean white socks -No cell phones are allowed in the cave -Follow on social media for specials and events in the cave -October and November had specials for $20 on Tuesdays -Parking is super easy in a huge lot The salt cave also offers many other services like Massages/infrared sauna and foot detoxing. The space was clean and relaxing with essential oils and other goodies available for purchase. I have done two 45 minute sessions in the cave. You can chose from a selection of zero gravity chairs and given a blanket. There's salt at your feet, walls and ceiling. It's incredibly relaxing and a great place to relax or meditate while breathing in healing salt :)

If you're looking for a relaxing self care spot. This is it. I've used sauna, salt cave and had a…read morefacial. All positive experience. Specials are offered as well as packages. I've not been disappointed. Care quality is excellent. Office experience good. Be prepared for a calm relaxed experience.

This is my second visit to Float Sixty NWI and really sad to hear this location is closing the end…read moreof December. This experience was even better than the first. I didn't get nauseous and completely enjoyed my entire float session. The tea again after my float session was magical and I bought some to take home with me. The area for drying your hair is filled with various products and a Dyson hairdryer....I loved it and it's probably going on my Christmas list now. If you can get in here before they close I'd recommend!

Service: Nice, staff was very friendly and she had a really calming voice. She made the experience…read moreenjoyable as she was informative and inviting. Atmosphere: very siren and relaxing. Expectation: I didn't know what to expect, so I was pleasantly surprised to see the set up of the room and the floaty tub. The room was a nice size and intimate, they provided everything we needed, pre-soap to wash before the float, pre-Shampoo and post soap and conditioner. Towels, robe, vaseline (I advise that you use it you have any skin lesions as it will be a great protectant. If you have long thick hair bring something to secure a ponytail while you're in the tub and when you're leaving and you don't mind it getting wet. Overall: great experience, I would do it again next time I would prefer an earlier time slot.

Great gym with a really motivating and positive atmosphere. Classes are awesome too. I visited and…read morethe customer service was top notch! I was a guest of a VIP member and if I lived in the area, I would have joined on the spot! Very affordable memberships with a ton of value.

Best gym out there they have everything you could possibly want to workout. People and staff are…read moreawesome. Great energy.

Great place to tan Very clean. The bulbs are hot and the…read moreowner and staff are great! I usually use the extreme bed since I tan alot.

Oh yes lol but for 15$ spray tan who could complain So the…read morefirst part of my review isn't here .. It's a terrifying machine lol very powerful and loud! But It never tanned me !! I'm a spray tan aholic so I know how tan I should have been. Bummer! Mega bummer !

Overall enjoy working out at HOTWORX. My only issue is the "manager" Crystal. Everytime I ask her…read moreabout something it feels like I'm bothering her. I've also noticed that her tone of voice towards us minorities is COMPLETELY different than when speaking with caucasians. I'm not sure how long she's been a manger but she needs a lot of refreshing when it comes to speaking to people.

I don't usually leave reviews, but I feel like I need to share my experience…read more My visit was extremely disappointing, largely because of the manager, who I believe was named Crystal. During my complimentary workout, she was walking around barefoot, which came across as very unprofessional. She also made comments suggesting that not eating is a way to lose weight, which I found inappropriate and concerning. While I was in the sauna during my workout, I overheard her make multiple comments about people's race and body types. It created a very uncomfortable atmosphere and was not something I expected to hear in a professional fitness environment. I also witnessed her speaking disrespectfully to the employees working there. For someone who appears to be over 50 and is in a management position, I expected a much higher level of professionalism, maturity, and respect. Instead, her behavior was the exact opposite. To top it all off, after my workout, I felt pressured into signing up for a membership. Rather than answering my questions or encouraging me to join, the sales approach felt overly aggressive and made me feel like I had to sign up. Based on this experience, I won't be returning, and I wouldn't recommend this location to others!

I had a good time at the ymca and plus I make new friends every time I go there It's not bad been…read morethere

I'm at this gym at least 4 times a week. I've seen ladies in the sauna with just a towel laid out…read moreon the seat with their feet on the walls. Saturday March 28, 2026 1:09pm I went into the sauna and saw this again. I decided to go to the desk to notify the MOD on duty Lauren. I told her and she acted as if it was ok. I told her the lady was currently in the sauna. I went back into the sauna the lady had the towel off showing her breast which is unacceptable at a family YMCA. I could even stand to stay inside the sauna due to this inappropriate behavior. The gym sauna isn't a spa this is what people need to understand when going into the sauna. If the YMCA has changed their rule I would love to see where members are able to be in the sauna naked. The workers should do a spot check throughout the day. As far I can see when I'm there they don't. I've also saw swimsuits in the sauna hanging on the heater which is very uncomfortable to see as this can cause a fire. I'm disappointed in the MOD she didn't address the concern.

My how Fitness Pointe has fallen in a few short years is a tragedy. The staff that once went out…read moreof their way to smile and welcome you by eagerly offering assistance are today far too busy sitting on their asses texting on their cell phones. They used to take your blood pressure by just noticing you sitting in a chair. Today, they're too lazy to get up off their asses! Don't blame Covid, that's any easy excuse and a cop out. No mouthwash in the locker room any longer! We didn't forget! Fitness Pointe did! Poor leadership that would rather blame someone for complaining about a problem person, in hopes one of them would cancel their membership so Mr Coward manager didn't have to take a stand. Missing leadership! Arrogant! Excellent at being pompous and arrogant! Then there's the therapy pool piranha and the school of disgruntled, mean followers that believe this is their own personal warm water swamp. The pool piranha feverishly splashes about from side to side hogging up three lanes is a message to everyone...I OWN THIS POOL! I COME FIRST! You must kiss the ass of the selfish pool piranha and follow it around, back and forth like a good little obedient fan. No respect for others! You can't enjoy the therapy pool alone because the pool piranha lacks attention and needs your constant validation. Then there's the employee with the strawberry blonde brush haircut that hates everyone including itself. Mean, belligerent and can easily grimace, flip you the finger or tell you to SHUT UP! Excuse me....Is one of it's tired, dated lines. When management lacks the balls to use their authority properly, you end up with sacred cow staff members, laziness and a few angered members calling the shots over the majority. Fitness Pointe isn't the best place to work out or enjoy your leisure. DON'T WASTE YOUR TIME HERE! Not worth the aggravation!

This is not a family-friendly facility. My 14 year old tried to come with me as a guest to try it…read moreout (my 16 year old had come once). They said the 14 year old had to buy a package for kids which was $30 for 10 visits (no smaller packages just to try it out). When deciding on it when she was already with me in her workout clothes, we told the worker that she was going to sometimes come with her friend's family, so we would get it. Nothing was said about any rules against this. A month after that, I decided to cancel my membership because of several reasons (class times not convenient for a teacher. Rigid rules about teen memberships, etc). When I canceled, they called to tell me Tessa's membership would also be canceled since she has to come with me. I told them my understanding was that she just had to be with an adult. They would not budge and told me absolutely no refunds for any reason. This is very poor business. Also, their policies are so rigid...a 14-15 year old must work out with a parent. I don't know many teens that want to be glued to their parent's side when working out. Other gyms have much more flexibility. Other businesses would be more flexible with miscommunications. I'm glad we are ending our membership there.

This place is gorgeous! I absolutely loved walking in and felt immediately relaxed. The person at…read morethe front desk was very sweet, and any time I've been on the phone with them, they've been nothing but helpful. I ended up getting a massage, and haven't felt that relaxed in a while. I can't wait until the next time I come here! I had a great experience!

I recently went to Espa. I had a full body massage and it was really relaxing. Unfortunately, the…read morewalls are thin and you can hear other rooms/people talking. I can hear everything but for my husband, he fell asleep! Staff is very accommodating. This location is on the second floor so if mobility is an issue, check out their other location. The building/spa space is very clean and has a charming look. Prices are reasonable and there's many different options to pick from.