Nice staff and quality place. I was able to get an appointment quickly and the help I needed to get…read moremy hearing back on track. Would recommend.

Thought this was a great place but since Sunny left, it's hard to find someone in there that cares…read moreabout their patients. I decided to look elsewhere. I bought hearing aides from them which were extremely expensive, and yet when I inquire about a concern, they don't seem to care.

Wonderful Care at HearUSA Torrance…read more We have followed the Branch Manager, Natalie for many, many years from location to location because of her professionalism, kindness, and incredible attention to detail. She has always made my mother and father feel genuinely cared for. We are also grateful to work with Miguel and Jose, who are equally wonderful, patient, and helpful. We truly appreciate the care and compassion they show my mother. A wonderful team and a HearUSA location definitely worth visiting!

Had a wonderful experience here today! Miguel took the time to explain everything so clearly…read more Really truly felt respected and cared for, and taken care of. Thank you Miguel! I wish everyone working helping people in any regard were like you

First time meeting JuneSoo. Easy to work with. Answered all my questions. Spent quality time with…read moreme for my hearing test, hearing aid and demonstration. Explained every question I asked. No pressure to buy. It was a very good experience

This provider really knows his stuff. He was the third specialist I consulted for hearing aids, and…read moreit was clear he has a strong technical grasp of the subject. He's kind, polite, and professional, and he took the time to walk me through every step of the process. Even though the appointment ran late--and he knew I wasn't ready to make a purchase--he continued to answer my questions patiently without ever rushing or pressuring me. It's a smaller practice, but that translates into a more personalized, white-glove level of service with excellent attention to detail--something you don't always get with larger chains. He carries a wide range of brands and is flexible in his approach, even offering the option to purchase hearing aids without a bundled service plan. He's also willing to work with you to find the right product at the right price. I highly recommend him.

My sons school did an audiology test and needed to come here for some further testing. Wait time…read morewas about 10 minutes or so and then test was relatively smooth. Dr Alyssa was super kind and explained a lot in detail.

I was called within hours of receiving a referral from my Dad's doctor. An appointment was made for…read morea few days later. The receptionist was friendly, office was inviting. Dr. Mahloch had called us in and her voice was loud enough for Dad to hear, but it didn't sound like she was screaming at him. We've been to other audiologists where the tonality of doctors was condescending and was not pleasant. Dr. Mahloch was the opposite and I felt she wanted to do her best to help the situation. Yes, my dad's hearing is declining, will this finally be the year he decides to get hearing aids? The jury is still out on that one, but I will keep trying.

Jocelyn at the front desk is extremely rude and off putting to deal with. I have not seen or…read moreworked with Dr. Hu and I never will because Jocelyn was horrible to deal with. Never will do any business with this office.

Dr Hu is amazing and the office staff is kind and courteous. Easy to schedule appointments and I…read morefelt that Dr Hu is genuinely concerned about my level of satisfaction.

I have had fantastic hearing care at the Lomita Blvd Costco. My MD wanted to stick me for $6K and…read moreCostco did a very similar testing protocol and provided me with a $1500 pair of name brand prescription aids. I was back in today, the woman that worked on my hearing aids, tested me thoroughly, answered questions and reprogrammed by aids was absolutely wonderful. It was the most thorough testing I've ever had. I made an appointment for hearing aid tune up and repair, along with a test, and it took about 2 weeks to get in. I was serviced ON TIME when I arrived. Thank you so much for your personal attention! I have NEVER had a poor experience at a Costco Hearing Aid center - I'm thankful for them!

Thank you to the caring and thorough technician, Daniel! I took my mom in twice now, and he…read moreadjusted her hearing aid better than it has ever been in years. My family had given up hope on having her hear us well, but I wasn't done... I wanted her to try a different Costco from the one she was used to, and I am so glad I did. Daniel was kind, patient, and continued to address each of my mom's issues with her hearing. One by one, he methodically adjusted various features of the hearing aid until he got it as best as he could. It will never be perfect, but the fact that he made it even slightly better was practically a miracle. He definitely went above and beyond to help us.

I have been a customer of American Hearing & Balance for about a decade. I go to their office in…read moreTorrance, but they do have several other locations. Each time, I have been to American Hearing & Balance, I feel lucky that I found such a wonderful hearing aid office. Everyone is nice and pleasant toward me and extremely helpful. I have personally recommended many people I know to this office including my own mother. I have never been disappointed with the service that I receive. After visiting other hearing aid offices, I have to say American Hearing & Balance is by far the best hearing aid office I have found. I almost forgot to say, they have a large selection of hearing aids to choose from.

They are inept and do not know what they are doing at all. I took my mother in April for a hearing…read moretest and new hearing aids and it's July now and she still doesn't have them. They are so disorganized and misplace patient info to losing hearing aids. I should have known how horrible they were going to be when I took my mom in for her hearing test and they had lost someone else's hearing aids. They are a mess. I hope to resolve my moms situation soon and I don't have to deal with them again

The staff at My Hearing Center in Torrance are always willing to help in any way possible. They are…read moreknowledgeable and friendly. I would and have recommended them to anyone needing assistance in this area.

I made an appointment in the Torrance office for me and my girlfriend, who was diagnosed with early…read moreonset dementia. Since hearing loss is a contributing factor in dementia, I was very much hoping to get her hearing tested and find out ASAP if her hearing was an issue. I was called back by Crystal who took some information and then asked for insurance. They did not accept my girlfriend's insurance and gave me another facility to call. I told her that I still wanted to get my girlfriend's hearing checked and was brushed off by Crystal saying it's not your best use of time to come in. I told her I would still like to come in, but she kept pushing back and become quite indignant telling me it's not the best use of your time and I needed to call the other facility repeatedly. The truth was, it was not in Crystal's best interest. If you offer free hearing tests, you should honor it regardless. I was very insulted by her lack of courtesy and honesty. I usually do not write reviews unless a line has been crossed. In this case, I felt that the claim of a free hearing test was not forthright. It should be free hearing tests only if we take your insurance! If Crystal was honest and stated this fact rather than out right refusing to accommodate us and making it seem like she was doing me a favor, I would not be writing this review. This was horrible customer service!

We were referred to Dr. Sesi's office by our pediatrician after my son's 4th ear infection in 4…read moremonths to discuss ear tubes (he was only 12 months old). I met with Dr. Sesi and immediately liked him. He was kind and friendly with my son, spent time explaining the reasoning behind the tubes, and I left feeling confident in his recommendation for the procedure. After our 5th ear infection a week or so after our first appointment, we scheduled the procedure to take place at LCOM hospital right across the street. Everything went amazingly well, there was good communication throughout pre and post op, and my son's ears look great. Others below have mentioned that the texting as the main form of communication with the office is an issue, but I didn't have any problems. If I didn't hear back about a question, I followed up and didn't have to wait more than 24 hours for a response. Everyone I dealt with from surgery scheduling to Dr. Sesi's assistant was extremely nice. I would highly recommend Dr. Sesi if you have little ones in need of ear tubes.

Good staff and doctor. I did have to wait 40 minutes and they oddly charge a 3% fee for using a…read morecredit card to pay copays. I have never seen a doctor's office charge a credit card fee. I felt like I was at a cheap Chinese take out. They should reconsider this policy. Made the office feel cheap and unprofessional.