Dr. John Malen and his staff are absolutely wonderful. Everyone is extremely friendly, patient, and…read moretruly takes the time to make you feel comfortable. After learning that I've lost about 30% of my hearing in both ears, Dr. John carefully explained what that meant and walked me through which hearing aids would be most beneficial for me, answering all my questions without ever making me feel rushed. I wasn't ready to order right away since I had a vacation coming up, so I waited. In the meantime I did a little research and later called the office with a few more questions. I reached a recording and didn't leave a message, planning to call back later- but within seconds of hanging up, the office called me back! That level of attentiveness really stood out to me. Everyone I spoke with was kind and helpful, and all my questions were answered clearly. I ended up ordering my hearing aids and got them a little over a week ago. Dr John helped with the App and set a couple things up. They are easy to put on and getting used to them was actually very easy. I don't wear them all the time but so far, so good. I'd definitely recommend Ascent Hearing based on my experience

5-stars to Ascent Hearing! Audiologist Dr. Malan is so…read morethorough and fantastic at what he does. Staff is nice and facility is immaculate. Office is located in the Simi Valley Town Center. It does take about 3 months to get in, just a heads up. Thank you Dr. Malan!

I highly recommend Decibel Hearing! Audiologists are far…read moreand few between, at least with our PPO so when I found Decibel hearing I was pleased as everything aligned. They had availability 2 weeks out from when I called, which is exceptional since most places were booked out for months. Thank you Dr. Baker and staff, y'all are great!

I've had hearing aids for 26 years now, I've switched through many different audiologists in…read moredifferent cities and different types of hearing aids, and I can confidently say that Decibel Hearing Services in Simi Valley has given me the best hearing services I've ever had. Not only are the Oticon hearing aids amazing and top notch for someone like myself with severe hearing loss, but also the service from the audiologists has been the best I've ever received. They're willing to accommodate my needs and do everything they can to help me achieve what I'm looking for when it comes to my hearing, and that's very important to me. When I first started looking for a new hearing place I called many places in LA, and most of them weren't very friendly - some were even rude. When I first called the Simi Valley office, I knew right away that I'd like to pick them as my hearing provider. The receptionists were so nice to me, and they weren't annoyed when I asked a lot of questions like others were. When it comes to hearing, which greatly affects your happiness and lifestyle, it's something to take very seriously, and I can tell that the team here understands that. Dr. Kelley Bannon and Ellen Baker have been so amazing throughout my two years with them so far. They've been intelligent, patient, supportive, genuine, and give their very best to make sure I'm happy with my hearing aids. The hearing aid manufacturer, Oticon, has also been so amazing. The prices have also been fair and reasonable, compared to other places I've researched. Thank you so much to everyone at the team in Simi Valley. I appreciate your wonderful service and I hope others will too.

Very friendly and helpful when my mom got hearing aids for the first time. You must call ahead and…read moremake sure someone is there before you go to walk in. Make an appointment

Caring, helpful, detailed! This is the place to go for quality service and care. I suggest it to…read moreall my friends!

Everything is/was wonderful from the efficient and pleasant staff throughout the entire experience.read more

The doctors are great (audiologists and ENT doctors). But the management of the business has been a…read morefrequent source of frustration. I would not recommend anyone buy hearing aids there if they have any insurance coverage. They require payment in full up front, and then they are supposed to refund you what your insurance covered. Good luck with that! I just spent months to finally get back my $2500. Same as thing happened five years ago when I bought my last pair. And there have been many other frustrations. Like when my repaired hear aids sat there for 8 weeks without the staff letting me know they were ready for pick, even though I kept asking!

Just wanted to give a shout out to Elizabeth at Audiology Associates. My husband and I went in…read morethere today to change out batteries and filters for his hearing aids, since we couldn't figure it out. She was so patient, calm, knowledgeable and pleasant. We have been seeing Dr. Boulder at Audiology Associates for 7 years and could not be happier with the service of their entire office. Just so grateful. Shout out again to Elizabeth!

Dr. John Davis at Audiology Associates and his staff are wonderful. My 80 year old mother-in-law…read morehas worn hearing aids since her late 20s. She has been to numerouse audiology offices. However, she recently moved to Santa Clarita to be closer to us and we took her to this office today. According to her, this is the nicest, most professional and friendly office staff with all the up-to date equipment. Her hearing aid stopped working. It was purchased at a different audiology department. Audiology Associates sent the hearing aid out for repairs and contacted the previous business where it was purchased to get the most up to date records. The staff communicated regularly with my mother-in-law and kept her informed during the entire process. The hearing aid was fixed a week sooner than expected. It was very easy to make the appointments. Once the new settings were dialed in they told her she could come in any time without an appointment for any type of adjustments. I can't say enough about how wonderful it is to work with such a professional and friendly business.

Over and over again, Costco Hearing Center continues to be worth exponentially more than the price…read moreof my annual membership. I truly don't understand why anyone should seek help anywhere else. Juan is my go to guy up in front at the counter. He is always helpful. Ashley is my ever so patient audiologist and proves to be a true professional! My ears are far from textbook having had multiple surgeries. It amazes me how much personal attention & compassion I get here all with NEVER an extra charge. To be fair it took more than a minute to get things right by me. But Ashley was so responsive and courteous that I really honestly and truly wouldn't want to go anyplace else.

Honor was amazing! She was very helpful, explained things well and very professional. I would…read morehighly recommend her and this location.

Outstanding service and attention to detail. Working with them as a pleasure. I have been using…read morehearing aids for over 30 years and I have dealt with many hearing aid providers, and these folks are the best.

They were so helpful & all I did was call them to ask some questions about my ear problems. I…read morehaven't seen them yet but I thought it was review worthy due to how kind & informative she was from a simple phone call!

Both my husband I were able to get our hearing checked for free. Easy location to find.read more

I have been with Advanced Audiology (AA) for about 10 years. I have always found Strawberry…read morepleasant to work with and accommodating along with the rest of the office staff. SO much so, I also brought my mother here. I have always been happy with the Octicon hearing aids (H/A) I had been getting from them over the years. So why the low rating? In between my first and second set of H/A, I was asked to try the Starkey brand. I was not happy with their tonality/sound quality or functionality. So, I went back to Oticon. Last year, I was once again asked to try Starkey. Even though my last experience with them was not favorable, I was told they were the latest and were very good. I tried them. Once again, I was not happy even after the issues I had were addressed they did not sound as good as I was used to. The audio levels were constantly bouncing around depending on the room I was in. It was very nerve racking, a constant headache. I was then asked to wait a bit as Starkey was going to release the latest and greatest they had. Once again, they pretty much sounded and acted the same. When I would get on a phone call the room mics would triple in volume and drown out the caller. Calling the tech support, the choices were blaring or nothing. They were stumped why this was. Went back to AA, and was told the issue was defective H/As. They would order a new set. The new set arrived, the phone call issue was gone, but constant bouncing of levels and the poor balance of sounds in the room continued. All pre-sets were just terrible. I also tried to set my own audio levels, and the H/A seemed to have a mind of their own and would start bouncing around. After multiple trips to AA and phone calls with support, I was done with trial and error. I was then told I was now stuck with these H/A! The only thing that can be done was to keep coming back for tweaks in hopes of getting things right! Since I was never offered an alternative like Oticon, it was obvious they have now gone all out on Starkey. That said, I will now have to find a new audiologist because I will NEVER get Starkey again. Even worse is I now have to wait for the next window that my insurance will pay for new H/As, as my last allowance was wasted on the Starkeys that now live in a drawer! Luckily my Oticons are still working. My experience has been, after I got used to wearing H/As, I would put them on in the morning and actually forget I was wearing them. When I would put on the Starkeys, there a CONSTANT, NAGGING reminder that I was wearing them. Not for me. I am sure there are people out there, that love and swear by the Starkey name and that's great for them. I am not one of them. I need an audiologist that offers choice and not just one brand.

I was new to hearing aids, but my research led me to Dr. Amit Gosalia at West Valley Hearing Center…read more-- and I'm really glad it did. He ran thorough tests, explained everything clearly, and walked me through my audiogram in a way that made sense. He also does Real Ear Measurement with every fitting, which gave me confidence I'm getting the best hearing possible. He answered all my questions with patience and humor, helped me choose hearing aids that sound natural and work well in noisy places, and made sure they'll handle future hearing changes. The clear custom ear molds he recommended noticeably improved what I hear. The office staff are friendly and helpful. My four office appointments ran on time. Their parking lot is free. I have peace of mind knowing I'll get great follow‑ups and support whenever I need it. Highly recommend.

I don't usually write reviews, but I had to for this Doctor and business. I had to get hearing…read moreaids, due to years of vertigo and meneirs disease, lost my hearing in one ear. Dr. Gasalia was so kind, a heartfelt apt to assist me figuring out which hearing aids would be best for my situation. He explained everything very well, I just really was pleased with my experience. I will not see anyone else now, he's stuck with me.. lol..