Both my husband I were able to get our hearing checked for free. Easy location to find.

I have been with Advanced Audiology (AA) for about 10 years. I have always found Strawberry pleasant to work with and accommodating along with the rest of the office staff. SO much so, I also brought my mother here. I have always been happy with the Octicon hearing aids (H/A) I had been getting from them over the years. So why the low rating? In between my first and second set of H/A, I was asked to try the Starkey brand. I was not happy with their tonality/sound quality or functionality. So, I went back to Oticon. Last year, I was once again asked to try Starkey. Even though my last experience with them was not favorable, I was told they were the latest and were very good. I tried them. Once again, I was not happy even after the issues I had were addressed they did not sound as good as I was used to. The audio levels were constantly bouncing around depending on the room I was in. It was very nerve racking, a constant headache. I was then asked to wait a bit as Starkey was going to release the latest and greatest they had. Once again, they pretty much sounded and acted the same. When I would get on a phone call the room mics would triple in volume and drown out the caller. Calling the tech support, the choices were blaring or nothing. They were stumped why this was. Went back to AA, and was told the issue was defective H/As. They would order a new set. The new set arrived, the phone call issue was gone, but constant bouncing of levels and the poor balance of sounds in the room continued. All pre-sets were just terrible. I also tried to set my own audio levels, and the H/A seemed to have a mind of their own and would start bouncing around. After multiple trips to AA and phone calls with support, I was done with trial and error. I was then told I was now stuck with these H/A! The only thing that can be done was to keep coming back for tweaks in hopes of getting things right! Since I was never offered an alternative like Oticon, it was obvious they have now gone all out on Starkey. That said, I will now have to find a new audiologist because I will NEVER get Starkey again. Even worse is I now have to wait for the next window that my insurance will pay for new H/As, as my last allowance was wasted on the Starkeys that now live in a drawer! Luckily my Oticons are still working. My experience has been, after I got used to wearing H/As, I would put them on in the morning and actually forget I was wearing them. When I would put on the Starkeys, there a CONSTANT, NAGGING reminder that I was wearing them. Not for me. I am sure there are people out there, that love and swear by the Starkey name and that's great for them. I am not one of them. I need an audiologist that offers choice and not just one brand. read more

Under previous owner and audiologist, Nola Aronsen, this place was great! I bought hearing aids for $3000 in 2016. Dr. Aronsen promised free batteries and service on my devices for life. Sadly, she retired a couple of years ago and the new corporate owners no longer honor that promise. My aids need servicing now. When I called, the front office staff couldn't guarantee the practice still services my product, but they would ask the doctor and I could call back to find out and set up an appointment (for the $150 service fee - she repeated that three times.) But I will likely need new devices ("yours are almost 10 years old.") I'll call back tomorrow, but am also checking with other audiologists as my confidence is not high. Sad, as Dr. Aronsen was very community focused, donated to many community projects and was very honest and transparent. The new owners are not. read more

If I could give this place negative stars I would. My father went here for a hearing test as recommended by his insurance company. He previously went here a few years ago and didn't have the best of experiences, but went back because of his insurance. After the hearing test, they offered to have him try a new set of hearing aids. He tried them and didn't like them and went to return them before the trial period was over. He had them move his ear molds and tubing back to his original set. His original set wasn't working properly after they put his tubing and molds back on the original set. The lady at Advanced Audiology immediately became defensive, saying we didn't do anything to them. She proceeded to tell him that they could not be calibrated because they were too old and they no longer had that software ( he had purchased them from this location in 2018). They then put his molds/tubing back in the demo hearing aids they were trying to sell him. They told him he had a couple weeks left on the trial before he would need to purchase them. I found a different audiologist in Santa Clarita that move the tubing back to his original set and recalibrated his hearing aids. Guess what, they work just fine. Advanced audiology tried to take advantage of my father by trying to sell him a new set of hearing aids which he did not need. read more

Terrible! Over priced hearing aids. Ended up purchasing hearing aids for much less, elsewhere.. When I reached out to my insurance company to get reimbursed for part of the hearing aids, they said this company submitted a claim for hearing aids and received partial payment therefore I wasn't entitled to a reimbursement! I reached out to them to question why they filed a claim for something I never received from them, and their excuse was lame. They got paid and didnt return the funds back to my insurance company until my insurance Sent them a letter demanding the money back. BEWARE!! read more

I'm from Tennessee and was in Santa Clarita, CA visiting family when a speaker wire for one of my devices failed. I found Advanced Audiology on Yelp and gave them a call. They were willing to help me out even though I probably wouldn't ever return as a customer again. They verified that they had the repair part before I drove to their location. I arrived five minutes before they closed and they repaired my device in just a couple of minutes. I'm grateful for Advanced Audiology's willingness and professionalism to help me out. It's no fun having a device fail on you when you're traveling and a week out from going home. I highly recommend Advanced Audiology. read more

I went in for a hearing exam and have been trying to contact the office for the last 2 weeks. No one answers the phone and I have left multiple messages with NO call back. read more

Met 2 Karen's here and both are kind and wonderful. Thank you both for sharing a smile and kindness. Mahalo to Advance Audiology! read more

Advanced Audiology - My awesome Audiologist - Hearing Aid Providers Near Me - Valencia, California

I am so happy with the excellent service and professionalism of my hearing aid specialist Strawberry Kolt. Her and her team are always eager to help. Made me feel at ease when I was first diagnosed with my hearing loss. Thank you for everything you do. read more

Overall good experience. My son has autism and the front desk representatives seem to be understanding. We were seen few minutes after our appointment time. Only thing I was a bit concerned was when his appointment was going to be cancelled. I had already took time off from work to take my child here. Audiologist specialist was calm and understanding and was able to adjust with my sons behavior. Thank you! read more

Since a young child, my ability to hear has not been appropriate. Recently, I acknowledged the need for a formal hearing assessment as well as hearing aids. The staff at Advanced Audiology are fantastic!!! The stress and anxiety associated with the need for hearing devices was not pleasant, but the staff were kind, understanding, honest, knowledgeable and professional. They helped me navigate this life changing event with ease and comfort. Since my hearing exam and fitting for bilat hearing aids, my life is simply better and healthier. My only regret is that I wish I met them sooner!!!! Thank you Advanced Audiology for everything!!! You have truly made my life clearer and brighter. read more

My son has had multiple hearing tests with advanced audiology. They have been so patient with my high energy kiddos. They make the visit fun by teaching kids about their ears and have lots of silly toys to make the visit interesting. Highly recommend! read more

Very happy with Advanced Audiology! Very pleasant efficient staff. Karen C. is an excellent hearing aide specialist... knowledgeable, thoughtful, attentive... And made a spot on recommendation to fit me with Oticon R hearing aides. A superb device. Thank you, Advanced Audiology! read more

Very happy with my services from Nola and her staffs. They went above and beyond in meeting my needs. Thank you Advanced Audiology ;-) read more

Advanced Audiology has a very professional team who are very knowledgeable and responsive to their clients. Making an appointment was seamlessly and hearing test was conducted by friendly professional. I asked for TV Streamer that are compatible with my new hearing aids and they got on it quickly. Thanks, Sam Alavi read more

Just left Advanced Audiology and what an easy and great experience it was. I went to get a hearing test. John, my assigned technician, was so nice and informative. He asked all the right questions and explained all my results so clearly. The front desk staff was also very nice. I highly recommend coming here for your hearing needs! read more

Went for my visit today. Karen is top notch, of course I could give you lots of words in this review and it wouldn't be enough. YOU HAVE TO GO IN AND EXPERIENCE IT FOR YOURSELF!!! I guarantee you would be satisfied. I wished that I could give her and the staff more stars! By the way don't go to Sonus!!!!! read more

I have been a customer for about 3 years now. Appointments are always kept as scheduled plus they have walk in hours for quick visits and minor adjustments. Today I did a walk in and received a quick tune up and was back on my way in 15 minutes. The interaction with the staff was pleasant and professional. I am pleased I chose Advanced Audiology to help with my hearing needs! read more

The staff is professional and helpful. The office space is clean and pleasant. The doctor is knowledgeable and patient. Answered all my questions. I've been going there for years and I highly recommend it. read more

I'm new to Valencia, well I've been here for one year. Moved from NorCal. I was in need of a good hearing specialist and went to an Audiologist group who also shares the same office with ENT doctors here in Valencia. I won't mention names however I would grade them 1star, and that's generous... I decided to ask my primary care doctor who he was referring patients for hearing loss and he said for the past 22 years he has been referring to Nola who owns Advanced Hearing in Valencia. In one appointment she was able to detect my problems and give me solutions that solved my hearing issues I've been having for the past three years. Nola and her staff is more in creating a relationship and solving patient problems as opposed to just selling hearing aids. Believe me that's not the case in most Audiologist offices. I'm at peace again, thanks Nola at Advanced Audiology Jim D read more

i fell asleep with my hearing aids and woke up took them off and i had broken one and went in to the office titans told her i was going out of town and she got them fixed for me fast i have always had great service in cleaning or what ever i have needed i Recommend them very highly thank you read more

This has been my second visit, just for following up. My audiologist, John Shim, is very thorough, clear, and concise in his explanation of my test results. The office is accommodating with appointments, and billing my insurance. I have been to two other audiology centers in Beverly Hills with my specific workplace injuries, and both of those offices were very disappointing. I wouldn't think of going back, and will only go to Advanced Audiology at this point. read more

Very knowledgeable and caring audiologist. Fair pricing and outstanding service. Highly recommend.

I've been going to Advanced Audiology for many years now and I would highly recommend them to anyone ... young or old. Nola is very patient and is dedicated to helping you find the right hearing aids and making sure they are adjusted whenever you need to have them adjusted. I upgraded to chargeable ones and love the fact I don't have to use batteries anymore. I did need to have them adjusted to my hearing and found Nola and her staff understandable and patient with me. read more

My 5 star review is because of Dr. Nora. I had to navigate many questions for my 90 year old Father in Law recently. After I spoke to Nora, my concerns were gone and it was nice of Nora to take her time and carefully explain all to me. My Father in Law is happy now also. Based on what I know, I would highly recommend this office. read more

This place was amazing and had very nice and helpful employees. The experience was great! They explained every procedure to me read more

Advanced Audiology - Hearing Aid Providers Near Me - Valencia, California

This is the most amazing place. Wonderful customer service. Never a wait time. Always explains everything recommend highly. Strawberry is amazing. She is always available to help. read more

My Dad has been using hearing aids for years. I was able to get him to try Nola a few years back. The office staff and Nola have been so patient with my dad. The service has been responcive. During the Pandemic they mailed out the batterys and filters when ever needed. He even has a divice hooked up to his TV to listen on his hearing aids. Great job Advanced Audiology thanks for beeing part of our family. read more

We had the pleasure of working with Dr. Laura Schauer who made our 11yr son feel at ease with receiving hearing aids. This was a big transformation for a pre-teen and she made it easy breezy. Dr. Laura even stayed after hours numerous times to accommodate our busy schedule. I highly recommend her services. The staff in the office were friendly and welcoming. read more

Nice and professional staff. Took proper care of a special needs kid. Recommend this place

The staff is friendly, professional and accommodating. I had an unexpected emergency and was unable to make my appointment and they were very understanding and able to reschedule me quickly. read more

Karen Castro provided a hearing test and guidance for a hearing aid. Zero pressure. Lots of patience. She took a ton of time on her own to provide custom hearing aid options and the net result was...I'm continuing to use the one I bought a few years ago - because it's providing the best quality. I wanted to try something new and Karen provided multiple options. They didn't work out but it's because my hearing is too far gone. Karen did a great job to provide options to satisfy my curiosity. Thanks!! read more

A very thorough hearing exam and great recommendations on hearing aids. John Sim my audiologist was extremely professional and very knowledgeable in installing my hearing aids and showing me how to use them. I would highly recommend Advanced Audiology. They have a great follow up service with the use of their hearing aids. I am at the beginning of the process of using these aids but I am very pleased and looking forward to working with Advanced Audiology going forward. read more

Had to go in today with problems with my aids. As usual the staff was cordial and efficient. Strawberry checked them out and we had to send them in for service. Always receive the best care when dealing with Advanced Audiology. If you are having hearing issues this is the place to go . read more

First of all, parking is bad because it's between the auto club and the city hall buildings. But if you go early enough in the morning, there's always a couple of empty spots, so you don't have to use the valet parking service. The first time we went to the building next door because we saw a big audiology sign on the front of the building. Ha! It's not them... they're right next door. The first visit, we saw Strawberry (yes, that's her name), and she gave my wife a hearing test and showed us the results. She was as very nice and professional. The second visit was to fit my wife up with the hearing aids and pair them to her iPhone. Again, nice and professional. The third visit was to see how it went for a week, and to adjust the volume up. I believe the forth visit was to extend the wires around the ear to make them more comfortable and bring the volume up to normal hearing levels. The only drawback to this place is the parking. But other than that, they get one of my rare five star ratings! read more

Advanced Audiology - Outside the hearing test booth. - Hearing Aid Providers Near Me - Valencia, California

I love the office and staff! Everybody is so nice and professional! Strawberry is always so knowledgeable & friendly. So happy I was referred to this office when my Husband noticed my hearing was not up to par. Highly recommend this wonderful office and fabulous staff!! read more

I went in to get my free hearing test. I knew I had hearing loss, so I wasn't surprised when I was told I needed hearing aids. I was quoted a price of about 7000.00 and was told my insurance would cover them. When it was time to pick up my aids, the price shot up to over 11,000.00 and my insurance was paying about 1300.00. I told them I no longer wanted them. About 2 years later I was referred to an ENT doctor due to dizziness. First thing they did was give me a hearing test. Long story short, I now have top of the line hearing aids that cost about 5000.00 total and all was covered by my insurance except for 1300.00. I can hear better and I have more money in my pocket!!! read more

This place is wonderful. I brought my 94 year old grandma whose been complaining about her regular hearing aids here. She normally complains that the sound is piercing, but I notice even then she has a hard time comprehending. I'm found Advanced Audiology and immediately Stacy answered and was super kind. When we came in Karen worked with us and explained her hearing loss better than I had understood it previously. She let us do the free 45 day trial and I love that they are not pushy sales people, so patient, and instantly knew what to recommend. For the first time in years my grandma can hear me clearly talking at normal volume. I highly recommend this place. read more

I called for a hearing test & hearing aid adjustments. The office canceled two appointments I had scheduled in one week. Office staff has had a lot of turn over lately. Too many new people who apparently are not fully trained. I have switched to another Audiology group. read more

Strawberry was fantastic. She was so kind and informative, I left feeling 100% Knowles and confident in my results and appointment. I will absolutely be going back. The girls at the front desk were so friendly and helpful as well. read more