Great experience and a great place to go if you need your hearing checked! Every one was very friendly and helpful! The doctor was very professional and very thorough! I highly recommend going to this office should you be in need of getting your hearing test. It is a very relaxed environment and you don't have to wait very long to get tested. It was actually kind of fun to get my ears checked. read more

Recently, my hearing aid broke on a Friday evening. I called Advanced Audiology and left a message. Nola Aronson, owner called me on Saturday, arranged to meet me on Sunday, and fixed my hearing aid at no charge. She and her staff are totally service-oriented, kind and compassionate, and the best in the business. In addition, they offer daily hours for free cleaning, and make all who enter their door feel welcome. #1 in my opinion--no hard sell--just helpful and caring! Betty Riordan-Eisele read more

Today my right hearing aid stopped working. I called and they got me in, cleaned it up with great service, supplied me with batteries and sent me on my way. The office staff was friendly and helpful and I was in and out in 10 minutes. Great service, great company read more

"Why is the TV so loud?" yelled my daughter trying to be heard over all the noise. "It's not loud," I responded. "I can hardly hear it." She turned the TV volume down and said, "Dad, you need to have your hearing checked." With that I ventured out to find someone who could check my hearing, determine what my problem was and provide an economically feasible solution. My search was not easy. No offense, but some doctors just want to sell you as much as they can and that's what visiting them is all about. Others want to sell you their "cheapest" products whether or not it's the right one for you. In most cases the key word is "sell." Then I discovered Advanced Audiology. Thank you Lord! First they examined my ears and found a heavy wax ball in each ear. Stop the presses! A thorough hearing exam cannot be done with balls of wax in the way. So, Dr. Karla told me, "You need to have the wax removed and maybe that will solve the problem. Let's get you set up." What? No sell? No hearing aid specials? Wow. I returned waxed free and ready for that thorough exam. My hearing was better now that I was clear of the obstructions, but it was not good. The exam showed that I did in fact need hearing assistance. Ok now, get ready for the "big sell" right? Wrong. Nola and Steve Aronson, owners of Advanced Audiology have trained their staff well. There was NO selling. It was simply, "What would you like to do?" I responded that I wanted to try hearing aids to see if they worked for me. No problem. Dr. Karla picked out a set, especially chosen for my hearing needs, and said I could use them for a month to see if they were right for me. Not only that, but I could get them checked and adjusted weekly to make sure I was using them correctly. Now I can hear. I can hear! My daughter visited recently and said, "Why is the TV so low?" I said, "Why are you shouting. I can hear!" read more

They are fantastic! My specialist is Strawberry and she has been fantastic! Very professional and helpful throughout my whole experience

I have been a patient of Ginny's since 2010 and have received the best service from not only Ginny, but the entire staff. I work full time and rely on my hearing aids to always work, and they do. I did have a problem with one of my aids over a year ago, and the tech staff was able to fix it by replacing a component right there in the office. This is not my first audiologist but will be my last because I finally found a doctor and staff who care. I was tested and fitted for the exact type of aids I needed, Ginny explained all of my options, and we decided on the Oticon Agil BTE and they have been a great pair of ears! read more

My youngest son has had a hearing problem all his life. We had to visit many doctors and specialist. After this last surgery it was suggested that he get hearing aides. We went to Advanced Audiology and sat down with Dr. Manchester. She was able to fit my son with a new hearing aide and a really cool device that allows him to hear what's going on at the table as well as use it as a Bluetooth wireless for his cell phone and stream music. We just recently went bowling, and for the first time he was able to understand that conversation and participate. THANKS ADVANCED AUDIOLOGY FOR HELPING MY TEENAGE SON!!! Laura Belter Santa Clarita read more

Everyone from the girls at the front counter, all the way to the person that provided the hearing test to my son were phenomenal! The girls at the front were super nice, and told us they had toys for our son to play with for the brief time we were waiting for the test. But the person that administered the test is what really made the difference! He was beyond nice, super good with our son, who is mildly autistic, and can be extremely difficult at times. The test went great, and they even had a toy chest of toys for him to pick from when he was done! I doubt we'll have to get another hearing test, but if we do, we are without a doubt coming back here! read more

This business had the worst reception I have ever seen. It took two months, 3 phone calls and complaining to the owner to be able to make an appointment at their Mission Hills office. I arrived today only to be told my appointment was canceled and I was left a message. I did not receive a voicemail on my home phone nor on my cell phone nor on my office phone. They had my email information as well from when I sent them my authorization. I took time off to go to this appointment not to mention the gas I had to pay and the parking. I will be reaching out to my PCP to refer me to someone else. read more

My young teen was complaining of hearing loss for a couple weeks so we took him as a precaution. We were able to get a same week appointment where he was treated with utmost dignity and respect--heard and listened to without judgement. The exam went smoothly and we left feeling relieved. read more

I've been dealing with Vertigo so my ENT doctor had me go to Advanced Audiology for a hearing test. They were polite, professional and efficient. The audiologist, John was thorough, clear and concise in his explanation of the test results. I would highly recommend Advanced Audiology. read more

Excellent service, people friendly and very professional. Happy and highly recommend to America.

I love working for Advanced Audiology. So many patients lives have been changed thanks to our wonderful providers. Come see us today!!! read more

Advanced Audiology - Another great success story from our long time patient, Marsha. - Hearing Aid Providers Near Me - Valencia, California

Pleasant Audiologist, but she issued an insurance claim for $16,000 hearing aids that she unsuccessfully tried to sell me. In speaking with the office, they told me "I'm not sure why she billed for the hearing aids" and that I would need to speak with the doctor. In pushing the staff, they finally agreed to cancel the claim. I pray this office isn't pulling this stunt with the elderly who may not have what it takes to defend themselves. read more

Very nice office & waiting area. The staff & doctors were helpful and friendly. Even though Dr. Veloz couldn't help us in getting our daughter a baha device she was considerate in following up with us and helpful in trying to get us in touch with the right doctor. read more

I have been impressed with Nola and her entire team. They walked me through the entire process of getting hearing aids, and when I recently went in for a refresh, the hearing aids they got me were a quantum leap better than the ones I got 5 years ago. The technology had advanced at an incredible rate. Nola personally made sure that my new hearing aids were the right fit for me, that they worked properly, and that I knew about all the features at my disposal. They are consummate professionals who know their business. read more

Wish I could give them a zero. I haven't liked Nola or her office for a long time. My mother saw them years ago at some event and they said she needed hearing aids. She went to another place and they said she did NOT need hearing aids yet. They would come to assisted living facilities to try to drum up business. On one occasion the AL my mother lived in had a family and friends dinner. I was sitting, with my dinner in front of me, with my mom and some of her friends, and got up to get one of the residents another plate. When I returned Nola's husband was sitting in my chair, telling residents sitting there that they need to come to the office to be checked! I stood there, but he didn't get up! I asked for him to leave, as my food was getting cold, but he continued to talk AT the residents, in my seat. My mother continued to get invitations to their events, which she just threw out. After she died, I would get those invitations, which I tossed for awhile. But they continued to come, so I called the office and requested that her name and address be taking off the mailing list as she had died months ago. I got the same answer as Danae in her review - they use a mailing service, and they'll request it but don't guarantee it will be removed! I pointed out that THEY had to have given the mailing house the name and address, and that failure to remove the address was a reflection on THEIR office. They didn't seem to care at all. Fast forward to today, and after getting more mailings, I called again and immediately was put on hold. After 5 minutes on hold, the line went dead. I called again, and was asked to hold and I said no, and told the girl that I wanted my mother's name off the mailing list NOW, as I had already asked months ago. She was actually pretty rude, said she had to take 3 other calls (which must be her go-to line as another reviewer was told the same thing), and continued to defend the fact the they're not responsible. I reminded her that this is a reflection of Nola and this office, but she didn't care. THESE PEOPLE DO NOT CARE ABOUT ANYTHING BUT DRUMMING UP BUSINESS AND MAKING MONEY. THE OFFICE STAFF IS RUDE, THEY LIE IF THEY DO GET YOU IN, AND AS MANY OTHER REVIEWS HAVE SAID, THEY ONLY CARE ABOUT MONEY. TERRIBLE, TERRIBLE, TERRIBLE. read more

I get frequent mailings from these folks for my Mom who has passed away. I asked to have her name removed from their mailing list, but since they use a "mailing house" they can request the removal, but can't guarantee. DON'T GIVE THEM YOUR NAME UNLESS YOU WANT TO RECEIVE AN ENDLESS STRING OF MAILINGS IN YOUR MAILBOX. They hire the mailing house and are fully responsible. When you make a request, it should be honored, especially in such a sensitive situation. read more

I have a referral from Facey, and it's so hard to make appt. with Advanced Audiology. First, the lady answered the phone was not friendly at all, she asked me all kind of questions, put me on hold for a long time and transferred me over to another incompetent lady without telling me that she was transferring my call! Then a snotty one answered my call, no clue who I am and why I was calling, asked me questions again! Then she said, we are closed all week, next week then put me on hold again for a long time! I just hanged up. How can they run business like that and you can tell they don't care at all. Ugh, you just lost my business! read more

Yesterday my wife, my daughter and I went in for a complimentary screening. We just want to say thank you to Nola and her staff for the while experience and the thorough explanation of the results and options. Everyone was so welcoming and warm and that made our visit very pleasant in addition to being informative. read more

My experience at Advanced Audiology could not have been more positive. I had been dealing with progressive hearing loss for many years. Strawberry and the team we're so professional, pleasant and helpful. The technology they use is very advanced and they were able to determine my hearing needs and make recommendations right away. Every visit was a pleasure and they always called to confirm my appointment in advance. They even helped me arrange for financing. I really appreciate the experience I had at Advanced Audiology, my vastly improved hearing and I can't recommend them enough to people looking to improve their hearing. read more

I have been back to Nola Arnson several, several times. She does not seen to be knowledgeable on her newer products. She does not apply all the necessary and requested apps for my hearing aids, and cannot seem to adjust mine correctly. I have to travel 80 miles to visit her and yet she does not take the time to do a good job for me. She has me repeatedly coming back and still does not get things correct. She knows my wants and needs and yet does not include them...because they cost her money, even though my insurance has paid to include everything. I want to be able to wear my Phonak hearing aids while talking on the phone and I want to hear people especially my grandchildren. Too much to ask? read more

I'm very disappointing with this place, on Tuesday 9/18/18 I stop by the office to make an appointment, since I was next door at AAA. the lady in the front desk came to me, I told her that I needed to make an appointment, she told me I can't help you right now I have 3 people on the phone ahead of you. To begin with she was not even on the phone and she didn't go to answer the phone. She told me have a sit and I'll get back to you. I left simply because I didn't have the time to wait. so today 9/24/18 I was driving around 9:22 and remember to call to make an appointment, first thing she wanted my insurance info. I told her that I was driving and if I can just make an appointment and call you later with the info. she said I can't make an appointment with out the insurance info.. and told me call back when you are not driving so you can give me the insurance information.she was so rude!!!. i'm very disappointing with this place it seems like all they care is about the money not about the patients. they act like if they are the only ones in this business. I WILL NOT RECOMMEND THIS PLACE. read more

Been going to Nola aronson since I was 4 years old. She has always had a passion for helping people with there hearing loss. She is kind and friendly and very good at helping you with what hearing aids are right for you. I wouldn't go anywhere else. If you ave hearing loss and need some hearing aids this is the place to go! Very comfortable environment and very friendly staff. read more

Horrible at returning phone calls. Left two messages and no call backs. For a service industry this is poor (and the operator said the person I was trying to reach was not on vacation). read more

Advanced Audiology is the BOMB! Their waiting room feels like a living room, office staff is super friendly and helpful, and Nola Aronson is incredible! She gave hearing tests to my sons and found one needs a hearing aid and one doesn't. I was concerned about how accurate the test would be because my son has special needs, but Nola's backround also includes special education so she was excellent with him! Now when he goes in to get his free batteries he won't leave until he gets to see Nola and give her a hug! We love Nola and her amazing staff! read more

I want to clarify that the first pair of hearing aids were purchased through a different audiologist, not Advanced Audiology.

The staff is extraordinarily friendly and warm, phone calls are returned promptly and scheduling appts and follow ups is handled in a professional manner. They have waited for me after hours, as my schedule does not allow me to come in during regular office hours. Always cheerful, professional and accommodating. I have been super impressed from the get-go and delighted with my hearing aid product. I highly recommend them for anyone who is having difficulty hearing. I also vouch for the improvement in the quality of your life once hearing is restored. Nola and her staff are gems and assets to our community. read more

beware of the invitation letter you received .CLASSIC BAIT AND SWITCH. called today to make appointment ,for the complimentary hearing screening, ect, ect during my conversation i asked about the offer to cleaned and fine tune my current hearing aid , the customer services put me in hold for a minute and reply that he was a typo ?? !! the letter said clearly " if you currently wear hearing instruments,they will be cleaned and fine-tuned at no charge during your office visit!" WERE IS THE TYPO ! classic bait and switch , not to be trusted period. read more

My husband was referred by the doctor to see Advanced Audiology. We met with Nola and she performed a hearing test for my husband, as I felt he had some hearing loss. As I sat with Nola, I observed her testing him in an enclosed room. She would discuss what she was doing and what sounds he was having problems with. We then went to her office and discussed the findings that she found from the hearing test. My husband was quite surprised that he had difficulty with specific letter sounds. He was offered to try many types of hearing aids with different costs. He chose to try the top of the line. We were both surprised how hearing aids have changed since both of our parents had hearing aids and remember the problems they had with background noise and other noises around them. Hearing aids today are handled by an iPhone app and it's Bluetooth accessible. He can adjust as needed for background noises in restaurants, at work, the movies, and plays. We would return again and have Nola adjust and she would ask what problems my husband was having and would offer assistance for him. He would then try out the adjustments and return again. He decided to try another hearing aid (cheaper) and right away after we returned home noticed the difference. He struggled but was determined to test it out to see the true difference. Upon returning to see Nola, he discussed that there was a difference and that the top of the line was so much better, as it made him feel like he was hearing like normal when he didn't have hearing aids. I would highly recommend Advanced Audiology for anyone with hearing difficulties. read more

Absolutely fantastic!!! They are very easy to work with and it is such a pleasure to hear things so clearly again!!!!!!! The staff was warm and friendly, and made me feel very comfortable, and Strawberry explained everything that was going on with my hearing. If you are having trouble hearing things you used to come in and see them, you won't regret it!!! read more

Strawberry is awesome and make you feel comfortable and explains why you need aids. Also, what is need to correct the problem. Very professional with testing and proper fitting of your hearing aids. The facilities are modern, update and friendly. I highly recommend this place if you are having problems hearing, or need to have a hearing evaluation. read more

OMGosh, I can hear! I made an appointment with Strawberry at Advanced Audiology because of a friend's recommendation. My friend was so.... right, Strawberry's assessment of my hearing was clear and concise. She gave me several options as to the type of hearing aids that would aide in the correction of my hearing loss. I chose the more costly hearing aid as it also Blue-toothed with my phone. I can hear all of my phone conversations now. My family is so happy that I'm not yelling AT them anymore and they don't have to yell at me. They are spending more time sharing and conversing with me. The follow up is great. I highly recommend Strawberry at Advanced Audiology. Give her a call. read more

Very helpful and friendly staff! Advanced audiology goes above and beyond. After 20+ years of struggling with hearing loss, I can hear even the slightest sounds! Thank you Advanced Audiology! You have changed my life! read more

Nola and her staff were great. They are highly trained professionals. Everyone was very helpful. My wife and I both purchased hearing aids from them. The price was better than the competition. Patients are treated as family and pride themselves on excellent listening skills. They give more than expected. The audiologists provided us with a unique solution to achieve improved quality of life through better hearing. They are knowledgeable, friendly, trustworthy, and honest. They educate you on the options and give first-class service. The staff focuses on you and your needs, not on just selling you hearing aids. We recommend that you go to Advanced Audiology for all your hearing needs. read more

Nola Aronson of Advanced Audiology, is a completer liar, twists words, and makes things up to suit her purpose. Breaks promises of a refund for equipment that does not work. She said just mail them back, with postage insurance from the Philippines, that cost $50.00,. and she would refund my money, Now, liar Nola is saying the were smashed, even after $50.00insurance. Buyers Beware, Nola Aronson is a royal rip off Artist. After paying $50.00 to insure 2 little hearing aids That were no only uncomfortable much less, did not help me hear any better, even after many fine tuning visits, 2 or 3 times a week, they were all just a waste of gas driving.and time. Oh well, anything for a $4000.00 sale for crap, Right Nola, more later by Dan E. Phelps sr read more

I have been a client for greater than a decade. I have been impressed with their courtesy and professionalism over the years. They have always responded to my needs in a very timely manner. I am making references to all the staff members and for all personnel who are part of Advanced Audiology. They make a great team and are consistent with their excellence. They are always on the Avant-Garde of scientific developments in audiology. Recently, I had a mechanical problem with my hearing aids that need attention. Though it was not a life or death matter, the owner, Nola, quickly facilitated solving the problem with my hearing aids. This was done during the Covid 19 precautions. In hindsight, I probably should have commented on the outstanding service of Advanced Audiology on Yelp before this time. This is long overdue. I am very thankful for Advanced Audiology outstanding service and personnel. I highly recommend them for your audiology needs. read more

Advanced Audiology is very professional and the staff is very friendly. I am very pleased with the information I received regarding my hearing. I highly recommend them. read more

Nola at Advance Audiology is a great place, the staff are very helpful and friendly, they take the time to answer all of you're concerns regarding hearing. I would tell all my friends and family about Advance Audiology. read more

If I could give this place a "0" I would. The office manager is extremely unprofessional. I called several times in a 2 week period with questions and concerns regarding services etc... No reply. I call back once again and finally received a call back after 2 weeks and 4 messages. She was supposed to call me back after finding out some pertinent information but again was "too busy" and the receptionist called me(she did not have the information I requested). The office manager was not on vacation and was in the office but simply did not have time to return my calls. After making a formal complaint, I fully expected to hear back from the owner of this practice. NO such luck. Unfortunately my physician referred me to this practice due to a contract with this place. I have dealt with major hospitals and have never received such poor treatment. World class physicians have returned my call within 24 hours. 24 hours is standard practice to return a phone call, not 2 weeks and 4 messages. I have since found an extremely kind and caring Audiology practice (ironically a few steps away) that is motivated to help patients and their families. In my opinion, Advanced Audiology definitely does not have the patient's best interest in mind but rather how much money they can make. Shame on Advanced Audiology. My advice is STAY AWAY from this unprofessional and useless office. You need an office staff that cares...... read more