2026 decibel review. I give them a negative 2 stars on…read moretheir phone system...making appointments alone alone . Both are HORRIBLE...even when they call me...it does NOT reflect buisness name...so it goes straight to SPAM/ UNSOLICITED junk pile. And IF you have the audacity to actually call them....only VOICE MAIL.. ( 2 separate days i had tried to make a appointment. What a LOUSY buisness model...customers can not contact you...and IF they return a call...since not their buisness name shows up...straight to the soam trash heap. I have yet to actually see if they are even a real hearing place of buisness. ( about afraid to use them due to these issues) before I even walk in the door ( IF THEY HAVE A DOOR)

Really knowledgeable audiologists and great office staff. Until I discovered Decible Hearing…read moreServices three years ago I had difficulty finding an audiologist who could adjust my hearing aides to my satisfaction. The products they sell are of the highest quality. I highly recommend Decibel Hearing.

The customer service here is unmatched and is becoming increasingly hard to find. The phone is…read moreanswered immediately by an actual person! Not a Bot. Not a recording telling me to leave a message and someone will call me back within 2 days. Not a recording that asks me to hold forever. Making an appointment was very easy. Dr. Christine Wilson, our audiologist, is a skilled clinician who expertly guided us through choices that we needed to make in an area that we knew nothing about. Her care for us as individuals was amazing. I highly recommend the Conejo Hearing Center for all of your hearing needs.

Incredibly accommodating! Staff is super helpful and friendly! Thanks Conejo Hearing Center!!!…read more They take the time to answer all your questions and are very patient. Special shout out to Ann! Thanks Ann.

Made a sequential ENT/Audiology appointment for 91 yr old parent with hearing aids and in a…read morewheelchair. Sat in exam room for 1 hr 15 minutes and missed audiologist appointment in the same office due to the delay (LUNCHTIME!). It appears the 3-4 young office staff members at their computers didn't tell the Dr. we were waiting until I finally spoke up. This was our 3rd visit with the ENT and each time our wait was over an hour. Nice Dr's and nice staff but disrespectful to waste patients time, especially the fragile and elderly. We will regretfully be looking for another ENT and audiologist.

Dr. Kelsey was absolutely amazing with our special needs 3 year old. It was obvious from the start…read morethat Dr. Kelsey had experience with special needs children. She knew how to put my child at ease, she showed her everything she was doing before she did the exams. This experience could have been traumatizing for all of us, but Dr. Kelsey's patience and knowledge made all the difference. Big thank you to the front staff as well all the accommodations.

Dr G. Scott Voorman is a very good ENT. He has decades of experience, he is calm, rational, and…read moretruly listens, without interruption or minimizing the patient's concern. The ladies at the front desk are very kind, have a good sense of humor, and try to make patients comfortable. The Thousand Oaks practice is relaxed and you don't feel like an inconvenience. They take PPO insurance, and there are zero problems. Highly recommended!

He misdiagnosed me and stung me along doing a monthly nose spray for 6 months. Then, he gave me a…read moresurgery that I didn't need and didn't help for polyps. I had MRSA in my sinus cavity and he totally missed it. He's a bad a doctor.

Got me in fast and took care of the wax that built up in my ears. Dr. Abhay was quick,…read moreprofessional and very informative.

I went to Dr. Vaidya for an ear problem and am glad to have chosen him (based largely on Yelp…read morereviews). They have you arrive 1/2 hour before your appointment, but there was no wait for the doctor; when he finished his previous appointment, he actually took me a bit early. His assistant, Michelle, was nice and helpful and completed my form with me, which was so much better and faster. Dr. Vaidya was personable and had the kind of approach to health problems that I always hope for in a doctor. He was easy to talk to, listened to my symptoms, and asked questions that helped jog my memory about a symptom I'd forgotten to mention. I always want my doctor to be something like a detective, talking about what might be causing the symptoms and explaining the solutions they're considering. Dr. Vaidya did that and was open to my questions and comments. I was also impressed that he had a preliminary diagnosis and recommendation, but as we talked further, he reconsidered and did a test he'd initially decided against but felt had merit after all. It showed an additional hard-to-identify problem. He prescribed treatment and said he'd see me for a follow-up in two months--all done in an efficient, but also pleasant and relaxed, way. I left feeling glad to have found a good doctor.

You have a real gem in Evelina. Congratulations on having such a wonderful Audiologist on your…read morestaff. She is soo helpful and encouraging each time I come in. She is so patient and helpful- she won't let me leave until my issues are fixed. She has been my favorite go-to the last 10 years, and I'm so thankful she is in Westlake.

I had a wonderful experience with Evelina. She explained hearing loss and educated me on how…read morehearing aids can help. She patiently answered all my questions and clarified the knowledge I had coming in. After completing a hearing test, she said I was borderline...hearing aids could help me, but not necessary. Evelina allowed me to try a set of hearing aids, customized to me, for a week, free. At the end of that week, I determined that I was not quite ready for the aids. It made me feel good that I now have a baseline and when I am ready for hearing aids, I will return to Evelina. Thank you for a great experience! Customer service was first class. Thank you!

Over and over again, Costco Hearing Center continues to be worth exponentially more than the price…read moreof my annual membership. I truly don't understand why anyone should seek help anywhere else. Juan is my go to guy up in front at the counter. He is always helpful. Ashley is my ever so patient audiologist and proves to be a true professional! My ears are far from textbook having had multiple surgeries. It amazes me how much personal attention & compassion I get here all with NEVER an extra charge. To be fair it took more than a minute to get things right by me. But Ashley was so responsive and courteous that I really honestly and truly wouldn't want to go anyplace else.

Honor was amazing! She was very helpful, explained things well and very professional. I would…read morehighly recommend her and this location.

Jeff Turner , of Thousand Oaks Beltone , is fabulous. He was extraordinarily helpful to both my…read morewife and myself even though I am not a Belton user. As a veteran he offered to help me and my hearing aids perfectly. He was wonderful. I would recommend him anywhere anytime.

From the owner: Acoustic Hearing Aids By Beltone proudly serves the Thousand Oaks, CA community as your local…read moreBeltone Hearing Aid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.

I thought long and hard before leaving this review. I highly warn others to go elsewhere…read more The audiologist was very friendly during the first visit. After I purchased the hearing aids, the service went really down hill. She handed over the hearing aids preprogrammed and offered to make no adjustments to the programming. She didn't check the fitting either. When I went back for a follow up appointment, she still didn't make any hearing aid programming adjustments. When I asked for changes, she was visibly frustrated and claimed the hearing aids were difficult to work with. She handled the hearing aids roughly. In the end, the hearing aid programming was never adjusted. The office never answers the phone. So don't count on being able to return or exchange the hearing aids during the trial period. Unfortunately, I will have to pay a different audiologist to program the hearing aids since the programming was never done at this office.

I really appreciated the customer service at this location. We had a need for a same-day…read moreappointment and they took us and took care of us. The rep was very patient and helpful, cleaning my mom's hearing aids and giving us advice on how to make sure they were charging. The company needs to change their phone system so you don't have to listen to their little pitch every time you call them!

I am very pleased with Dr Mikaelian Andrew, he did the right diagnose, while an other doctor…read morerecommend an hearing aid. He was able to place a tube and helped to get my hearing back. His staff is very kind. I would definitely recommend dr Mikaelian Andrew he is very knowledgeable

An excellent Dr and very caring. He's seen my husband for many years and for various reasons and…read morewe're always so pleased with the care we've received from him. 5 +++ is what he deserves.