After being patient at this location for three years, when I called for assistance with the hearing…read moreaids they had supplied my husband, as they were no longer working correctly, we were dismissed. I was told that they could not help us. They said the warranty had run out a few months ago, and my husband was not eligible for new aids for another year and a half. This in fact was not true as the insurance would have covered the repair, I am certain they should know this, but simply did not want to help. A hearing test would have allowed them to at least adjust the aids to the correct setting. So I also asked for a hearing test, and was told we would have to wait several months for an appointment, with no apology. However, I want to thank them for this terrible disgracefully service because it allowed us to find a wonderful provider, Clear Hearing in San Bernardino, who was able to get us in within a week, ran a hearing test and got brand new hearing aids authorized within two days.

Nice, professional and friendly . I recommend this place to anyone needing this service.read more

Great services and very helpful. :) People there take good care of my hearing aids... from…read morereplacing tube to cleaning.

I had a visit yesterday and it was quick and very helpful for me. I have been having trouble…read morehearing and they offered an appointment not far out at all. The last place offered over a month out... day of appointment went smoothly. Only a few papers to fill out, receptionist was really nice and welcoming! She greeted me with a smile that actually felt genuine and as soon as my paperwork was done I was called back. The Audiologist was really nice too he explained each step before I did it, and allowed me to relax a bit. I had my test and he went over the whole test and I was anxious because I was sure I was going to need hearing aids since my last visit several years ago i was on the borderline of needing one... my hearing hasn't changed, so I assume it is my tinnitus getting worse! He was very nice and explained that caffeine can cause tinnitus to get worse but I rarely drink caffeine so I'm not sure what is causing it! But the quality of care here was amazing! I felt heard... they didn't try to sell me something i didn't need! He explained everything and I left very informed and happy I would definitely recommend that if you are like me and get anxious when you go to a doctor but need your ears checked call here!! It is a nice quiet calm vibe... I felt comfortable and will definitely go again in a year!!

I thought I was come to get miracle ear to get my hear aid instead I got ear full the guy would…read morestop taking about his life history and I told him I just want my ear check very uncomfortable experience now i know his hole life history.

So grateful for Dr. Ellie and her staff! They took such good care of my grandma and I was very…read morepleased with their professionalism and compassion. Her caregiver arrived on time, kept her engaged in conversation, and ensured she felt safe and comfortable. Absolutely recommend (:

Our family has received very professional and personal care from Senior Helpers for my grandparents…read moreover the last 3 (plus) years. Led by Dr. Ellie, her team from the office staff to the care-takers all take pride in their work and make scheduling and the care-taking process on our family easy. We have been very pleased with our team of care-takers and they all do an outstanding job managing the caretaking needs of my grandparents. Would highly recommend Senior Helpers of Riverside if you need caretaking support with an elder or loved one.

Dr Nguyen and his staff are great! I got balloon sinuplasty and turbinate reduction a couple weeks…read moreago. Dr Nguyen is a master of his craft. I literally had a few hours of discomfort but literally was pain free the next day. I couldn't believe it. I did the nasal rinses and all that but I couldn't believe how quickly I healed. My friend got the same operation with another doctor and he as struggling do about 5 days. My breathing is much better, my snoring improved. Emily the PA was great in the follow up and really the whole staff operated in a culture of friendliness and professionalism

I went in for a stuffy nose, ended up paying over $5k out of pocket for a septoplasty I didn't need…read morethat caused insane pain and bleeding, and still have a stuffy nose. I got bit by the same Anthem "in-network" bait and switch as others reported. This place pretends to be in network for Anthem but is not. Their front office lies and says the procedures are covered but they are not. This place is insanely crooked, incompetent and evil. Stay away.

I am beyond disappointed. I have PPO insurance and I have never had a front desk employee tell me I…read moreneed to find out myself if my insurance can be taken at a doctor's office. My insurance can be taken anywhere in the world but suddenly this location is making me do the leg work to get verified? Don't waste your time here. Bad attitude all around.

I switched doctors because I heard how attentive Rancho Wellness is when you needed something. I…read morecalled them to see if I could get a prescription before leaving town for a cold and flu I was coming down with. They said they could not see me for at least two days and said I should go to the urgent care. I tood them I wasn't leaving for 2 days and a virtual appointment is ok if they can't see me in the office. They still said they can't see me. Makes me second guessing switching doctors. Maybe because I'm a new patient it's just not a priority.

This office is amazing doctors and medical staff are great! They are very flexible with…read moreappointments and medication refill also they do your labs in office referrals coordinators process referrals very well I highly recommend this office I'm happy to be a patient at Neighborhood Healthcare!

bad services for elderly . the employees don't pay attention to the patients . No buddy answer…read morequestions or not one know anything including a guy I think he is the supervisor .