Took my mom in for her hearing test and both my mom and I were very pleased with the entire staff…read more From the moment we walked in the entire process was very easy and comfortable for my mom. She's 89 and needs care and detailed explanation of everything and that's exactly what the entire staff provided for her. Thank you Upland staff for your time and kindness!

Sabrina is amazing! Everyone in the office is kind and patient. My favorite Sonus location thus…read morefar, and I've been a client for over 20 years!

The Dr is wonderful at this office, I've been here 2 times lately with my mom because she has ear…read morewax build up and so she can't hear with even her hearing aids in, the Dr has had us go to get her ears washed out to remove the wax and the little infection she has on the outer canal of the ear. My mom has been to one dr who was incompetent in removing the wax and so we are seeing a specialist to have them do it then back to Pacific Hearing for the Dr to set her other hearing aid. It's been a back and forth process but he is very reliable and nice and very professional. He knows what he is doing 100%!!

I am so happy I went to this clinic. Didn't realize how much I was suffering. Had 90% blockage and…read morethe doctor was able to clear it for me. I use to wake up every day with a headache and sore ears. This last few weeks my hearing is back and have slept better! Thank you!

Another visit to Chris Stone and am very grateful to have such an expert within our community. He…read moretook such good care of my elderly father. Professional, kind, thorough. Thank you Chris!

STONE Hearing is absolutely the best. I brought my father in (80 years old) to evaluate his…read morehearing and see about a hearing aid. This doctor/wife team is the absolute best. Both are quiet, but kind. They both seem so patient, and really give their time to patients. I had no clue about hearing, hearing aids, etc., until I learned so much from the doctor in the 2 appointments we went to. He evaluated my father, and found the best cost solution he could, and helped us put that in place. He went above and beyond, in contacting a hearing aid company (in Europe) to ask them if they would let him download a program (not available here in US) to help program my dad's hearing aid. I cannot recommend this doctor/wife team more - please go here, you will not regret it.

Karla was very profesional over the phone when I was making an appointment very good customer…read moreservice she has you guys should give her a raise keep up the great work Karla!!

The first time my mom got her hearing aids with a different clinic that office used both of her…read moreinsurances so she could afford to get her hearing aids. This office has refused to use one of her insurances and as a result she still has not been able to get her hearing aids. If someone has coverage for hearing aids, everything should be done accordingly so the person can afford to get the necessary care that he or she needs.

Pleasant, Professional and timely--would recommend highly for hearing test, hearing aids, or…read moreconsultation

I can't think of one thing that I wasn't pleased with. I went in to get ear impressions for my in…read moreear monitors and they were polite, helpful and professional. I made and appointment and on the say of my appointment, the wait time for me to be called was short. While I was waiting, the receptionist even had to deal with a cantankerous man trying to con them out of getting free batteries for his hearing aid. He was difficult. Certainly one of those situation where many receptionists may lose their patience. The way the receptionist handled that situation was quite masterful in customer service; polite and respectful but not letting him get away with that.

Something has change in the last year at the organization. The communication is horrible. As an…read moreexample I wild get a text with one date confirming appointment and then a call the day before to confirm I was going to be at my appointment on a different date. I had my annual hearing checkin in December of 24 and was told I would need new hearing aids. No problem, at least that is what one would think. I get calls in January telling me need to be tested now that insurance had approved the hearing aids. Testing had already been done. I took a month to find out what they meant was I needed to come in to review my choices on hearing aids and measure my ear. This had already been done during my testing in December when I was told I need new ones. They had provided the hearing aids I was using and had all the measurements. They couldn't schedule till mid March to pick the ones I had already picked and take a measurement of my ear. This took all of 5 minutes. Signed the paperwork and told it would be about a month to receive them. I contacted my insurance company to change providers for future appointments reviewed the reasons why with them. They agreed to do so. A couple of weeks later I get a call from an office manager in Glendora (Jackie) upset and argumentative that I had filed a grievance. Confirmed I was still going to pick up the hearing aids when they came which I did. I call in April to find the status and am told I would have to contact the insurance company. They could not tell me more. I called my insurance company today, they got the doctors office on the phone and confirmed the office had canceled the order because of the grievance. The also claimed they were refusing future care because of the grievance, which was something I had already asked for. My insurance company approved starting the entire process again with another doctor 10 minutes from my home instead of 45. So if you have a problem and have any medical devices you have been approved for, wait till you get them before you take any other actions. They will not let you know what they have done when they take a retaliatory action against you.

Simply... Good service! Staff, Technicians and Doctors are…read moregood. I have been coming to see them the last 3 years.. Great service Kevin Townsend. Thank you

Had a very good experience here. It's only 4 stars because I had to wait 3 months to get an…read moreappointment. That said, it was worth it. I like that Dr. Poopat didn't jump immediately to suggesting procedures and scans; instead, he focused on conservative treatment first, with the option for a sinus scan if symptoms don't improve. This seems rare in the ENT world, in my prior experience.

The Nurse Practitioner was very thorough with her exam. The office staff were professional.read more

John & Jennie Jakobcic are a husband and wife Team. WOW, AWESOME, HIGHLY RECOMMEND!!!! Gave…read morethorough reasons why deafness occurs, and instructions as to the intimate care one is to take in aiding their hearing loss. They really care in their treatment in your loss and work toward your ultimate best. Give them a try before going to other familiar advertised named companies!!!

Great place for hearing aids. You wont find better service! I love this place and I love how they…read morecare for you!

Hearing Science of Fontana gave me the best gift I have ever received. After 35 years, I can hear!…read more From the moment I walked in, I knew this was the place for me. The desk receptionist was very friendly and helpful, the office was spotlessly clean and my hearing specialist, Monoca was as friendly and warm as could be. She explained everything as we went, she performed several different types of hearing tests while diagnosing my problem and she recommended and ordered the correct hearing aids that work perfectly. Then she followed up with another visit to calibrate them exactly to my needs. It just doesn't get better than that. And the insurances were taken care of without hassle, too! Do yourself a favor and discover what you have been missing. This is the place for that!!

After being patient at this location for three years, when I called for assistance with the hearing…read moreaids they had supplied my husband, as they were no longer working correctly, we were dismissed. I was told that they could not help us. They said the warranty had run out a few months ago, and my husband was not eligible for new aids for another year and a half. This in fact was not true as the insurance would have covered the repair, I am certain they should know this, but simply did not want to help. A hearing test would have allowed them to at least adjust the aids to the correct setting. So I also asked for a hearing test, and was told we would have to wait several months for an appointment, with no apology. However, I want to thank them for this terrible disgracefully service because it allowed us to find a wonderful provider, Clear Hearing in San Bernardino, who was able to get us in within a week, ran a hearing test and got brand new hearing aids authorized within two days.

Otolaryngology office atmosphere is incredible extraordinary. Excellent medical treatment and care…read more Under Robert Habbestad. MD medical treatment for a few years already. I can not express how thankful I am for his diagnosis and concrete medical treatment. Continue to treat your patients with dignity and respect. It is greatly appreciated from my part. "Your patient may forget what you said; But your patient will never forget how you made them feel" Allegiance and loyal. Promptly with Loyalist. Prompt, it is. Indeed, my son DieGo NikOlai and I are breathing thanks to our loyalist. Breathing, again! My son will come see you soon too. Always blessings to you Dr. Robert Habbestad MD, from my son DieGo NikOlai and myself YuviCeli. Abundance of blessings in the forthcoming year 2024! At My Best, YuviCeli

Truly the worst doctors office in the area. The staff do not care - about you or your time or your…read morewellbeing. They are trying to book as many patients as possible at the same time. If you go prepare to be treated like cattle.