When it comes to pick a specialist and in my case a Cardiologist, I make sure I find the best. Dr…read more Neeraj Badhay and his staff at his Keller office is the best. At 73 years old it is important to find the best. Everytime I visit them at his Keller office, his staff are extremely friendly. Yolanda and M'Keisha at the front desk start your visit on positive beginning. They both are so friendly and will go out of their way to help with your paper work and get you all checked in. If I'm a good boy during the visit, they let me have a piece of candy. They also remind me to make sure I get my coffee after my visit. You don't want to be caffeine up when you are seeing a Cardiologist. For any Doctor, you have to make sure you hire great Nurse Practitioners to fill in when he is not available. Well, I can tell you Dr. Badhey has two that are fantastic. I feel very comfortable with their diagnosis. Buffy and Stella are his Nurse Practitioners. They review your health chart before they even see you. If there are any adjustments to be made in medication, they do not hesitate to put you on something that could help with something they see in my bloodwork that may need a boost. Alicia and Jenni are the nurses. They are fantastic in going over your records, or better described as a triage. They confirm any and all changes in my records since last visit. They take your vitals. I must say that Alicia and Jenni do not rush you through this process. I highly recommend Dr. Neeraj Badhey and his team at his Keller location. Thank you Team Badhey! Jake Squibbs

Today, I called the office to ask if I could have a six month refill on my current prescriptions…read more They were prescribed by a doctor at this office six months ago. First, I was told I'm not a patient. After spelling my name three more times, my record was found. I gave the names of the drugs and the dosage, but apparently, they weren't in the computer, either. I repeated the drugs and dosage, and was told that the doctor's nurse would get back to me. Two hours later, someone from the office called, didn't identify herself, and asked me again what I wanted. I explained again, and was told my records weren't there, and that someone would call me back. This evening, I got two emails from my pharmacy, telling me my refills are ready. One month refills instead of six. And one of the drugs is the wrong dosage. If I didn't have high blood pressure before I dealt with these people, I'd have it now...

While Dr. Fisher was very good, the office sent over $800 worth of charges to collections. Their…read moreown patient portal reads "Your recent payment of $872.50 has not yet been applied to the charges below." But my Experian credit report had been negatively affected due to poor bookkeeping.

Dr. Fisher does not return phone calls and when experiencing side effects from drugs he prescribed…read morehe is available. His staff failed to return my calls or my pharmacies calls after many attempts. I asked for Dr. Fisher to return my call regarding side effects I was experiencing. It's been two weeks and still no call. His staff acts entitled and too important to return calls. I give Dr. Russel and his staff a solid "F".

This review is for Bedford office at Park Plaza on Bedford Rd & Hwy121…read moreOpen extended hours most weekdays. Good doctors, excellent NP in Tina. I have seen Dr. O also and she is very good, great caring + diagnostician. Much better than my last 2 medical groups... more personal caring and friendly office.

I like Dr. Obinabo and would give her 5 stars.. However, the remainder of the staff is incompetent…read more Recently got a bill from the lab for $1400 because my routine physical blood work was not covered under my insurance.. WTF. Kaner had miscoded the reason for the blood work. This requires time for me to correct their error. Call to the insurance company to verify the charge and reason for non-payment, then a call to Kaner, then wait for the issue to be resolved. I'm currently on hold, waiting to confirm an appointment. I got a voicemail from Kaner saying my appointment was scheduled with another doctor. WTF. How did this happen? This is my second call to confirm the appt. The first call, I was on hold for 5+ minutes, the phone was answered then hung up immediately. So now I'mm into another 8+ minutes of holding. The "on-hold music" sounds like a carnival ride... which should not surprise me as the office staff are basically clowns.

Although I have twelve different doctors I see for the various parts of my body, Dr. Patel is the…read moreonly cardiologist I have ever had. When I am seeing Dr. Patel for a problem or follow-up or procedure, it is always important to me that Dr. Patel is friendly, curious, knowledgeable, and dedicated to doing the best job he can to help me. One time I forgot to bring my medications. An unusual frown passed over his face but he took the time to explain to me why it was important for me to bring my meds to be checked; more important than just bringing a list He always explains the instructions he gives me and why he wants me to follow them. He has visited me every day during hospital stays when my heart rate and blood pressure were acting up even though I was there for a different problem. Dr. Brijesh Patel seems to be the best example of a skilled, caring, knowledgeable, doctor; one who puts me at ease and takes good care of me. I voted five gold stars for my review. There are so many comments in the physician reviews discussing the office staff. For three years I worked forty plus hours every week in admitting at St. Anthony Hospital in OKC, OK. Generally, people were nervous, anxious, and easily upset when they were in the position of undergoing new treatments, facing a large expense, facing an unknown outcome to a problem, or just being in a place with which they are unfamiliar. Sometimes, a smile would set someone off because they felt the smile was frivolous. When working in the real world with every type of person imaginable, one should be ready to undergo many types of reactions from many different people. I feel that working with physicians and people who have medical problems takes an understanding, empathetic, and very stable person who does not allow other people into their "Work Mode." That means they can listen, try to explain, try to understand why the other person is upset, try to find someone who can help, but does not have to let the other person's problems become theirs (no matter how hard they try.)

Dr's seem knowledgeable but the rest of the staff does a rather poor job. They seem worried about…read moresocializing rather than doing their jobs. We were not informed of any balances or pricing for follow up appointments. Our follow up appointment was more expensive than our initial visit with an EKG. Not honest and upfront

The State of the Heart cardiologist is one of the most knowledgeable heart doctors I have seen. He…read morehas an advanced medical degrees, a Phd and an MBA. Thats about where the positive experience ends. The staff is very rude and unprofessional. On my first appointment I provided them with a copy of my insurance card and my medicare card. I explained that my Aetna Insurance would be primary and Medicare would need to be filed as secondary. The receptionist asked me for my copay of $20. I explained to her that I had met my deductibles and Medicare would pick up my copay along with any balance due after the Aetna payment. I was told that I would be required to pay the copay and would be issued a refund if my secondary paid it. Let me just say that it took multiple phone calls and a complaint to both Aetna and Medicare before I received my refund. Almost 6 months later. The next issue was with the tech/nurse arguing over my IV contrast allergy. I explained that I was allergic to all IV contrast which they didn't seem to understand. Finally I provided a copy of my medical records from the hospital before they admitted they were wrong. My next issue is similar to the review left by another Yelp member. I would have an appointment with the doctor and show up to be told that he was out of the office. No courtesy call or anything. I often would wait for an hour before being called back. Lastly, I stopped by to get a copy of my records to find out that he had filed for bankruptcy. Office locked. I have made multiple attempts and still can't get my records.

I am still a patient doing great thanks to this great staff!! My nurse Deanie has been with me…read morethrough thick and thin and has helped me out every step of the way. I called her today and she called me back after hours to still provide great service! I can't thank Dr. Osborne and staff enough!!

I recently started seeing Dr Omar Hussain after my last physician retired and have been happy every…read morestep of the way. The office made the transition easy and he was prepared before my first visit, I feel no visit has been repetitive. I have not moved as quickly as I would like on my end to reach my health goals and he reminds me I am making progress and still young. Very professional and not judgmental or pushy. Been happy with the staff as a whole as well especially with the online visits. Thanks Bedford Family Medicine!

Dr Cook was nice at first but that quickly changed. He kept charging for physicals by changing the…read morecode in his system because he was pushing referrals to other drs for things so said it was no longer a physical. He wanted me to have gastric bypass and I had explained I was concerned about it as I knew a couple people who almost died. His response was there is always a chance someone could die in surgery. Just very flippant and rude