I tried to get a follow up appointment a couple weeks after being in hospital per doctors…read moreinstructions. I spoke with the office manager. She was very rude and she would not give me appointment. I will never step foot in this office again. in the front and the office manager have no business dealing with customers. I do not recommend this

Dr Musgrave and his staff are very professional, helpful and friendly. I highly recommend them to…read moreanyone that wants to work with a knowledgeable doctor that listens and shows he cares about his patients' health and well being. Thanks for all you do Dr Musgrave and staff

Got charged $115 dollars for a 10 minute visit and then to tell me I am fine... this place is the…read moreworst and they just want your money. The two staff members at the front desk were not welcoming and did not seem to care at all about my frustration. Definitely not coming back here.

I've been a patient at Total Men's for nearly four years, and for most of that time I could walk in…read morewithout an appointment, especially first thing in the morning or on slower days, and actually feel taken care of. Those days are clearly over. This place has gone completely downhill. The front desk staff is now rude, dismissive, and downright condescending. They'll slap you on hold without a word, then speak to you like you're an inconvenience for daring to call. On weekends, you don't even get a proper provider, you get some PA shipped in from another location who's just going through the motions, literally checking boxes with zero care or attention. The final straw came when I left an honest (and negative) Google review. Instead of addressing the legitimate issues, PA Derek Hazelwood personally called me out in the most unprofessional way possible (during my appointment) and actually suggested I stop coming to that location. Let me save you the trouble, Derek, I won't be coming back to any Total Men's location. After this experience, I'm taking my business (and my health) to an entirely different practice. Save yourself the frustration and look elsewhere. Total Men's has clearly stopped caring.

I have been seeing Dr. Hammonds for years, I now see Dr Ramu who is great. However the front desk…read moremost awful! My most recent experience from scheduling my appointment to the day of. There was however a young lady who checked me in and she was friendly and did her job but the other lady sitting next to her was rude and is clear that she doesn't care about providing a professional service. I'm not sure I will continue driving all the way there for such a mediocre treatment at best, despite liking the doctor.

I've been a patient of Dr Hammonds for over 15 years. I have private insurance, unfortunately this…read moreoffice is not in network (not in my insurer's plan). This has always been the case since my very first appointment. Because I love this clinic and trust Dr. Hammonds and his staff explicitly, I pay out of pocket for my visits. Now that Dr Hammonds has retired from practice, I see Dr. Rangineni for my care and I'm thrilled that the quality of care I receive hasn't changed! Staff is always friendly, and I've gotten to know this awesome group of people very well ! I'm always able to make an appointment within a couple of days of calling, and have never been in the waiting room longer than 5 or 6 minutes before my name is called! When you have a connection with your doctor and nurses, it can make all the difference in your healthcare... Dr. Rangineni obviously shares Dr. Hammonds' philosophy regarding patient care, and I will continue to see Dr. Rangineni for all of my medical needs. The transition between doctors was seamless & easy, with quality of care uninterrupted. I have personally referred no less than 14 patients to this office and hopefully countless more with my many reviews over the years. The proof is in patient satisfaction and loyalty...so If you want personalized, quality care from knowledgeable physicians (and a staff dedicated to excellent service!) look no further! Congrats to Dr. Hammonds' on his retirement, and a huge Thank You to Dr. Rangineni and all the staff for their continued dedication to patient care!!

I have been coming to see Dr. Kanu for a long time. After a recent issue with my PCP he is solely…read morethe only local Dr. who I trust. He is one of the kindest people I have met and he actually listens and makes sure you feel heard. The same goes for Dr. Soltwisch she is absolutely fabulous and cut from the same cloth. I will say this, no place is ever going to be perfect, but Dr. Kanu has assembled a great team and I understand why this office is as great as it is.

I was once a frequent patient at Superior on Rufe Snow. Until the day I left work with chest pains…read moreand went there. Not only did they refuse to help me, they thought it was a better idea for me to get back in my car, while still having chest pains, and drive to a hospital. I wouldn't recommend them because of the total lack of concern for my welfare. It turned out that the pains were muscular not heart related but what if it had gone the other way? I would have been driving my car , not only at risk to myself but everyone driving near me. I can not understand their decision nor do I agree with it. Robyn King

My family has been coming here for years and we absolutely love all the Providers in this office…read more Dr.Lambert is very thorough, knowledgeable, and overall a great doctor.

Been a patient there since 1984-not a typo, really over 30 years. I see Dr Gabriel-but at one time…read moreor another I have probably seen almost everyone. The treatment as a patient and as a person has always been exceptional. They are always prompt when responding to questions thru the portal. I highly recommend NHFM.

My visit was to get test results. Dr Sharaf was very clear explaining the results. She also…read moreexplained that I should see a specialist for a second opinion. She is very thorough and answers any questions I have. My experience at her office is a very friendly professional staff which makes you feel comfortable and important. I highly recommend her to everyone, love her and her staff. Carolyn M.

Dr Sharaf is a really caring and good doctor. I will say that she will tell you what you need to…read morehear about your health care. This isn't to say it's what you want to hear, but that you should hear. But even with having to be a little tough at times with patients like me that is afraid of getting blood drawn, she still makes me glad she is my doctor. Because she will make sure that both her and her wonderful staff will not let me forget what lab tests I need done. I saw a different GP in Southlake before coming to see Dr Sharif and it's because of this other doctor that I know I'm lucky that Dr Sharif is on my side. The other doctor didn't care at all what happened to me during one of the most stressful times in my life. The other doctor didn't want the complicated patients. But Dr Sharif doesn't seem to shy away from patients that may be hurting both physically and mentally. Anyway, Dr Sharif is by far the best GP/Internist I've found in the area. Thank you Dr Sharif and staff for being there for me during both the good times and bad. Stay safe and healthy during these unusual times. :)